1. © Chartwell Consulting Limited 2013 – 2016. All rights reserved.
www.chartwell-consulting.com UK: +44 (0)208 296 1854
DE: +49 (0)30 60984 90211
info@chartwell-consulting.com CH: +41 (0) 43 888 0710
You have done OPEX, so what’s next?
“The Real Problem Solving Experience”
Most competitors have access to the same equipment, raw
materials and utilities, the same IT systems and OPEX
improvement techniques. People are asking what comes
next. Your key differentiator is the skill of your people.
For 20 years, we have used our own method – and trained
clients both in the classroom and on-the-job, to use these tools
in response to chronic and repetitive failures.
In 2013, we extended our “Fault Tree Modelling” trouble
shooting training from the classroom to a real-life, full scale
industrial training simulation, in collaboration with CATCH* in
North East Lincolnshire.
This is an industry first within the United Kingdom.
We start out in the classroom on day 1 with theory and move quickly in day 2 and 3 to the simulator.
Out on the plant, you’ll have the opportunity to interact with plant personnel, a SCADA system and a real plant, which uses water
to simulate chemical, pharmaceutical and certain FMCG processes, in a completely benign environment.
We have devised a series of case studies to find the root cause of complex failures, which reduce both plant output and raw
material yield.
The objective is to give those running, maintaining and improving processes a more profound learning experience, that shows
more clearly the importance of:
• Making complex processes more understandable
• Spotting patterns in telemetry and output data, so that causal links can be established
• Interaction as a team with others and the power of communication, questions and listening – this is not as easy as it sounds!
• Direct, independent measurement of critical process parameters, to verify that the operators and computers are telling us the
true facts
The benefit of the simulation over on-the-job training, as the aviation
industry discovered, is that we can induce multiple overlaid failures.
When things aren’t going to plan, we can stop the simulation, re-brief the
team and then re-run the scenario. As someone who has been training
others for 20 years, this is a paradigm shift in the adult learning
experience, in a risk free and enjoyable environment, without the day-to-
day distractions of being in the place of work.
Whilst the days are long, the evenings give an opportunity to share a
meal and build a rapport with both the trainers and colleagues. The
change of scene is a great place to reflect together on the day’s
performance and plan for the following day’s investigations.
“The course was one of the best I have ever attended, the professionalism of
the environment and team was second to none. Thank you”
- Emma Stephenson Asset Manager, BASF
Would you like to give your people confidence to solve the unsolvable?
If so, why not take up our offer overleaf
We will be offering our next commercial course in April 2016
* CATCH – Centre for the Assessment of Technical Competence – Humber
http://www.hcfhumber.co.uk/media/93162/site%20catalogue%20e-book.pdf

2. © Chartwell Consulting Limited 2013 – 2016. All rights reserved.
www.chartwell-consulting.com UK: +44 (0)208 296 1854
DE: +49 (0)30 60984 90211
info@chartwell-consulting.com CH: +41 (0) 43 888 0710
Your Invitation To
“The Real Problem Solving Experience”
Course Synopsis
This course is intended to provide advanced troubleshooting training to people responsible for solving complex
issues to root cause. It is an intensive three day practical simulation in a residential environment, with like-minded
individuals who wish to take the next step to enhance their skills. The course is designed to be challenging and fun.
Training materials and handouts will be provided. More details are overleaf.
Dates
Monday 11 – Thursday 14 April 2016
Itinerary
Monday: Afternoon travel to North East Lincolnshire for evening introduction and a meal at the hotel
Tuesday: Classroom based introduction to pattern recognition and Fault Tree Modelling
Brief and introduction to the industrial simulator and CATCH staff
Wednesday: Case study on the industrial simulator on process phase 1: variation in output
Introduction to case study simulation 2
Thursday: Case study on the industrial simulator on process phase 2: variation in yield
Debrief, close and travel home
Further on site coaching for participants at their home plant can be arranged separately.
Fees
£1,500 per participant, exclusive of UK VAT. We ask you to fund your participants’ travel and accommodation costs
directly. Hotel accommodation will be arranged by us and details will be provided at the time of booking.
Location
CATCH, Redwood Park Estate, Stallingborough, North East Lincolnshire, DN41 8TH, United Kingdom
Nearest airport – Humberside Nearest railway station - Grimsby
Contact Adrian Howe e: a.howe@chartwell-consulting.com m: +44(0)7702-444744
* CATCH – Centre for the Assessment of Technical Competence
– Humber
www.catch-org.uk