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Scaling up the service and supporting student learning

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A brief summary of the University of York's implementation of lecture capture, focusing on service team partnership, the significance to quality of service of data integrations, and engagement with staff and students. Presentation at the UK HE Lecture Capture Meeting, University of Manchester, 27 June 2016.

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Scaling up the service and supporting student learning

  1. 1. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Scaling up the service and supporting student learning Matt Cornock Lecture Recording Coordinator University of York Presentation at the UK HE Lecture Capture Meeting, University of Manchester, 27 June 2016
  2. 2. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Replay at York Automated capture of digital projector and audio across 60+ rooms Departmental approach with 11 / 29 having some form of opt-out policy
  3. 3. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Replay Demand 0 1000 2000 3000 4000 5000 6000 7000 8000 2012-13 2013-14 2014-15 2015-16 2016-17 Scheduled Captures Steady increase in demand, matched by phased room deployment. Focus on quality and reliability, building upon lessons learnt rather than a ‘big bang’ approach.
  4. 4. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Timetable Integration Timetable shows to staff and students which sessions are to be recorded. Integration partnership across service teams and with supplier. API driven, enables synchronisation of data. Data quality and error reporting crucial to the success of the service.
  5. 5. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Staff Notifications and Support Email alerts provide specific advice for microphones and a reminder of what can be captured in rooms the lecturer is teaching in that week. Emails also act as a reminder for consent.
  6. 6. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Module Link and VLE Seamless integration with the VLE, module-based sites ensuring only those students who are on the module can access the capture. Staff editing possible now through same interface.
  7. 7. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Replay Process Schedule Lecture PublishContact Timetabling timetabling@york.ac.uk No buttons to press, just use a mic if available Students access via Blackboard VLE automatically Timetabling IT Systems AV Support E-Learning Team Workflow crucial to success, making it as light-touch as possible for teaching staff. Fully automated system ensures captures are made and get distributed to students. Service teams play a part at different stages of the process, but all focused on ensures quality capture to support student learning.
  8. 8. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Lessons learnt Reducing barriers and errors by developing integration with existing systems Data integrations are invaluable when it comes to scaling up the system. As well as data flow, error reporting of schedules and API calls enables you to catch problems before they happen.
  9. 9. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Lessons learnt Strong partnership across service teams and with supplier Have a steering group with academic department representation. Everyone should have a clear vision for the service and buy into a common goal of supporting student learning.
  10. 10. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Lessons learnt Avoiding complacency by establishing quality checking process Be aware that end users aren’t always going to report faults, or when they do it may be at the revision stage, where errors have propagated through the term. Systematic checking improves reliability and reputation of the service.
  11. 11. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Lessons learnt Prioritising audio quality with staged investment Backup microphones are essential in all rooms. Auto-mixers can be used to ensure the right microphone source is selected. Radio lapel mics used in large rooms and rooms with poor acoustics.
  12. 12. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Lessons learnt Critical engagement with staff and students Address both the benefits and constraints of lecture capture. Discuss concerns and understand the pedagogical arguments. Ensure students are aware of these arguments as well as staff.
  13. 13. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Staff engagement To begin… What one key question, concern or idea do you have about lecture capture? Question What do you think are the strengths of lecture capture for your students learning? Run critical seminars and workshops, providing an opportunity to share perspectives in a non judgemental way and bring together those who are apprehensive with those who have seen positive benefits in student learning.
  14. 14. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock developing the service
  15. 15. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Pause functionality and in-room confidence monitoring
  16. 16. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Board-work capture using pressure mats and IP PTZ camera
  17. 17. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Student presentations delegating access to PG assistants
  18. 18. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Future of the service Edited/Reshot Lectures Adapted from: Young. C. and Moes, S. (2013) Figure 8: The REC:all framework. How to move beyond lecture capture: Pedagogy Guide. REC:all. Media & Learning Association. Available at http://association.media-and-learning.eu/sites/default/files/how_to_move_beyond_lecture_capture_pedagogy_guide.pdf Remembering Understanding Applying Analysing Evaluating Creating Lecture Capture Knowledge/ information with discussion Activity using video clips Live webinar or video conference Student-generated video LearnerIndependence Higher Order Learning Designing in activity can take use of lecture captures from lower to higher order learning. However, students are doing this themselves in private study too, what can we learn from them?
  19. 19. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock focus on student learning
  20. 20. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock ‘It would have been nice to have recordings of lectures.’ ‘It would also be extremely helpful for revision to be able to listen to the lecture several weeks later.’ ‘Class capture video replays are very useful.‘ ‘sometimes notes alone are not enough to explain key concepts.’ Source: Institutional survey cited by Cornock & Walker (2014) These are commonly cited reasons, but tell us little about how lecture captures can actually support student learning and contribute towards inclusivity, flexibility and deeper understanding.
  21. 21. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock we need to go beyond ‘nice to have’ My research project (see other presentations) has explored through interviews and diaries how student study behaviour before, during and after class has been influenced by provision of lecture captures.
  22. 22. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock 0 2000 4000 6000 8000 10000 12000 14000 16000 NumberofViews Academic Week Number of Views per Week Views 2013-14 Views 2014-15We should consider what can be learnt from the students who use captures during term time, that we can convey to students only using captures during the revision window.
  23. 23. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock www.york.ac.uk/replay/student-advice Further details of my research project can be found in my other presentations, but to see the outputs that demonstrate student study workflows, go to the link above.
  24. 24. E-Learning Development Team elearningyork.wordpress.com Matt Cornock @mattcornock Further information at http://bit.ly/replay-research-nov15 Matt Cornock, E-Learning Development Team @mattcornock www.york.ac.uk/replay

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