Working Across Cultures Seamlessly
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Cross-cultural training was defined as a procedure or practice used to increase an individual's ability to cope with cross-cultures and perform well in a new cultural environment. Cross-cultural training contributes in increasing ability of employees to understand culture of others, values and ethos of another culture.
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Working Across Cultures Seamlessly
- 2. What is Culture? • Set of commonly held values • A way of life of a group of people • Includes knowledge, belief, art, morals, law, customs and habits • Everything that people have, think and do as members of their society • An integrated system of learned behavior patterns that are characteristic of the members of any given society
- 3. Cultural Iceberg • Culture determines our deepest assumptions, most of which we not even aware. • Like an iceberg, culture lies mostly beneath the surface.
- 4. Cross Cultural Myths • Myth One: We really are all the same • Myth Two: I just need to be myself and everything will be okay • Myth Three: I have to adopt the practices Of the other culture to succeed (Adapt rather than adopt)
- 5. Activity • Positive and Negative experiences of working across cultures
- 6. Trompenaar’s & Turner’s Model Universalism versus particularism. Individualism versus communitarianism. Specific versus diffuse. Neutral versus emotional. Achievement versus ascription. Sequential time versus synchronous time.
- 7. Opting for a Rule Based system
- 8. How We Manage Time
- 9. Recognizing the differences Monochronic One thing at a time Make commitments (deadlines) Committed to job Concentrate on job at hand Emphasize promptness Short term relationships Low-Context, need information Adhere to plans Polychronic Many things at once Time commitments are flexible & low priority Committed to relationships Easily distracted Base promptness on relationships Life long relationships High context, have information Change plans often
- 11. MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9025523000 Cell: +91 9677040908 Email: admin@mmmts.org Website: www.mmmts.com Contact Information
Editor's Notes
- About the Model The Seven Dimensions of Culture were identified by management consultants Fons Trompenaars and Charles Hampden-Turner, and the model was published in their 1997 book, "Riding the Waves of Culture." Trompenaars and Hampden-Turner developed the model after spending 10 years researching the preferences and values of people in dozens of cultures around the world. As part of this, they sent questionnaires to more than 46,000 managers in 40 countries. They found that people from different cultures aren't just randomly different from one another; they differ in very specific, even predictable, ways. This is because each culture has its own way of thinking, its own values and beliefs, and different preferences placed on a variety of different factors. They concluded that what distinguishes people from one culture compared with another is where these preferences fall on each of the following seven dimensions: Universalism versus particularism. Individualism versus communitarianism. Specific versus diffuse. Neutral versus emotional. Achievement versus ascription. Sequential time versus synchronous time. Internal direction versus outer direction.
- Think of the past, present and future as being in the shape of circles. Please draw three circles on the space available, representing past, present and future. Arrange these circles in any way you want that best shows how you feel about the relationship of the past, present and future. You may use different size circles. When you have finished, label each circle to show which one is the past, which one the present and which one the future.