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Working Across Cultures


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The presentation on cultural sensitivity helps you to educate participants to work effectively across different cultures with techniques to enhance cross cultural communication. These techniques are a key part of the cross cultural training program conducted by MMM Training Solutions.

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Working Across Cultures

  1. 1. Working Across Cultures
  2. 2. What is Culture? • Set of commonly held values • A way of life of a group of people • Includes knowledge, belief, art, morals, law, customs and habits • Everything that people have, think and do as members of their society • An integrated system of learned behavior patterns that are characteristic of the members of any given society
  3. 3. Cultural Iceberg  Culture determines our deepest assumptions, most of which we not even aware.  Like an iceberg, culture lies mostly beneath the surface.
  4. 4. Cross Cultural Myths  Myth One: We really are all the same  Myth Two: I just need to be myself and everything will be okay  Myth Three: I have to adopt the practices Of the other culture to succeed (Adapt rather than adopt)
  5. 5. Activity  Positive and Negative experiences of working across cultures
  6. 6. Trompenaar’s & Turner’s Model Universalism versus particularism. Individualism versus communitarianism. Specific versus diffuse. Neutral versus emotional. Achievement versus ascription. Sequential time versus synchronous time.
  7. 7. Opting for a Rule Based system
  8. 8. How we manage time
  9. 9. Recognizing the differences Monochronic Polychronic One thing at a time Many things at once Make commitments (deadlines) Time commitments are flexible & low priority Committed to job Committed to relationships Concentrate on job at hand Easily distracted Emphasize promptness Base promptness on relationships Short term relationships Life long relationships Low-Context, need information High context, have information Adhere to plans Change plans often
  10. 10. MMM Training Solutions Mobile: +91 9840932894 Website: E-mail: