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Working and Collaborating Across Cultures

2012 Austin CTAUN Conference:
Global Technology and The Workforce of the 2030s - Working and Collaborating Across Cultures

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Working and Collaborating Across Cultures

  1. 1. Working and Collaborating Across Cultures Paul Teich 22 September 2012 www.moorinsightsstrategy.com/paul-teich/ www.productlensllc.com www.twitter.com/paulrteich @paulrteich www.linkedin.com/in/paulteich www.facebook.com/paul.teich
  2. 2. What is Culture?• Cultivated behavior: the totality of a persons learned, accumulated experience which is socially transmitted; behavior through social learning.• A way of life of a group of people: behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation.• Symbolic communication: some of its symbols include a groups skills, knowledge, attitudes, values, and motives. Source: www.tamu.edu/faculty/choudhury/culture.html
  3. 3. Is “Work Style” Culture? Temperament Role Role Variant Abstract Cooperative Directive Expressive or or or or Concrete? Utilitarian? Informative? Attentive ? Mentor (NFJ) Teacher (ENFJ): Educating Idealist (NF) Developing Counselor (INFJ): Guiding Diplomatic Advocate (NFP) Champion (ENFP): MotivatingIntrospective Mediating Healer (INFP): Conciliating (N) Coordinator (NTJ) Fieldmarshal (ENTJ): Mobilizing Rational (NT) Arranging Mastermind (INTJ): Entailing Strategic Engineer (NTP) Inventor (ENTP): Devising Constructing Architect (INTP): Designing Administrator (STJ) Supervisor (ESTJ): Enforcing Guardian (SJ) Regulating Inspector (ISTJ): Certifying Logistical Conservator (SFJ) Provider (ESFJ): Supplying Observant Supporting Protector (ISFJ): Securing (S) Operator (STP) Promoter (ESTP): Persuading Artisan (SP) Expediting Crafter (ISTP): Instrumenting Tactical Entertainer (SFP) Performer (ESFP): Demonstrating Improvising Composer (ISFP): Synthesizing http://en.wikipedia.org/wiki/Keirsey_Temperament_Sorter
  4. 4. Past TimelineDate Event1990 Born1995 Entered public school2008 Graduated high school2012 Graduated 4-year college
  5. 5. Technology TimelineDate Event Technology1990 Born CDs, VCRs, analog tube TVs, Windows 3.0 and 386 processors, AOL and CompuServe, Game Boy and Super NES, overhead projectors, chalk boards1995 Enter K-12 World Wide Web, Windows 95 and Pentium processors, PlayStation, 2G cellphones, email, instant messaging, Internet video conferencing rooms, overhead projection panels, white boards, digital cameras2008 Grad K-12 DVD and Blu-Ray discs, Windows Vista, notebook PCs, PCs create/play media, Xbox 360, PSP, The Sims, World of Warcraft, iPods, 3G smartphones, iPhones and App Store, texting, video projectors, WiFi, HDTV and flat panel displays, hi-def personal video conferencing, broadband Internet, megapixel digital cameras, HD digital camcorders, social media2012 Bachelors iPads, tablets, and eBooks, Wii and Kinect, Skype video and Google+ Hangouts, location-based social media
  6. 6. Future TimelineDate Event2013 Born2018 Enters public school2031 Graduates high school2035 Graduates 4-year college
  7. 7. Future Tech• Ubiquity – Audio and video communications on global scale – Pixels, audio and input everywhere you need them• Rapidly improving real-time translation – Documents – Voice – Gesture and sentiment• Game based collaboration tools – Persistent – Inclusive• “Manufacture anywhere” starts to outweigh “ship anywhere” – Shipping shifts to raw and refined materials
  8. 8. Product Manufacturing and Globalization US ? Design hasEver more stayed in Japan & exotic Fueled by Germany developed locales decreasing cost of communication, regions until manufacturing and quite shipping recently, but Mexico, Vietnam, Korea and Asian that is etc. “Tigers” changing…
  9. 9. A Truly Global Economy Sales Invention Which parts must be local and which can MarketDistribution Needs float depending on cost and value? Production Design
  10. 10. Demographic Timelines What impact will education for cultural Less Developed Regions and diversity tolerance have on workforce competitiveness in the truly global economyLeast Developed Regions of the 2030s? More Developed Regions UN Population Projections
  11. 11. Workforce EvolutionNew Old• Adaptability • Command-and-Control• Tolerance • Cultural Arrogance• Diversity • Monoculture• Creativity • Dogma• Critical Thinking • Rote Learning• Proactive • Reactive

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