2. A New Way of Governin
We’re at an inflection point in business—and in overnment. Citizens are
tethered to their mobile devices and social media, and are lookin for
around-the-clock access to overnment ocials and the services they
oer wherever and whenever it is convenient for them.
Simultaneously, cloud computin is fundamentally chanin the way
oranizations of all types and sizes buy, consume and manae
IT-powered business functions. The potential impact on overnment
ecacy and how we overn is staerin.
Better Government throuh Civic Enaement
We believe overnment aencies benefit from citizen enaement, which
enables people and businesses to eectively participate in and manae
key civic functions. Accela improves transparency, accuracy and account-ability
by providin open access to data and the automation of core
functions includin plannin and zonin, permittin and inspections, code
enforcement, licensin, asset manaement, and public health and safety.
By leverain cloud technoloy, aencies of all sizes have choice and
flexibility when it comes to selectin solutions that automate key
processes. The Civic Cloud helps aencies rapidly implement productivity
and enaement solutions while oerin flexible subscription pricin. As
a result, aencies can more eectively enae with their constituencies,
meet chanin reulatory and compliance standards and enae in the
actions that build better communities.
…the cloud is
ubiquity, access,
sharin,
collaboration,
connection. It
works for you.”
California Lt. Governor
Gavin Newsom
Citizenville: How to Take the
Town Square Digital and
Reinvent Government
The Civic Cloud
Accela oers both packaed and tailored solutions as well as oce, mobile and
social applications for professionals and citizens. The Civic Cloud helps aencies
lare and small move from a Capital Expenditure (CapEx) model to an Operational
Expenditure (OpEx) model by eliminatin hardware, software and resource costs
associated with stan and maintainin IT infrastructure. Our solutions allow
overnment to focus on deliverin streamlined processes and services—
not IT support.
Accela Automation® is a
powerful business enine
at the heart of the Civic
Platform. Its open architec-ture
and centralized
database allow information
to be shared across
departments, and improves
communication between
an aency and the public.
The Civic Platform
provides the capabilities to
build, confiure, deploy and
manae civic solutions and
applications related to Land
Manaement, Licensin,
Asset Manaement, and
Public Health and Safety.
…Cloud-based technoloy may let
short-staed overnment aencies
deploy systems they otherwise would not
have the resources to implement.”
Justine Brown, “Governments Turn to the Cloud to Manae Apps,”
Government Technoloy
Accela Solutions can be
tailored to meet unique
aency business require-ments
by Accela or our
partners, or they can be
purchased and quickly
deployed as packaed
solutions.
Accela Apps such as Accela
Code Ocer improve
productivity for professionals,
address community issues,
and connect and enae
citizens with their overnment.
They are available in the
Accela Civic Store at
accela.com/civic-apps.

3. Extend Your Civic Reach
Accela Citizen Access enables aencies to eliminate paper by movin traditional counter services to the web. With
multi-lanuae, round-the-clock online access, the public can apply for permits or licenses, schedule an inspection, submit
a service request or check the status of any of these activities.
Award-winnin Accela GIS ives aencies direct access to
create and analyze maps of land use, zonin and infrastructure
information associated with a plan, parcel, license, permit,
inspection, asset, work order or service request. Accela GIS
supports Esri® ArcGIS® Server, ArcGIS online and Microsoft®
Bin® maps. By providin aency personnel a eoraphic view
of data and its related location, sta members can identify
trends within a jurisdiction and optimally route their field visits.
Accela Electronic Document Review is fully interated into the Civic
Platform and leveraes Adobe® Acrobat® XI Pro. This capability replaces
the need to store paper documents and facilitates online review with
extensive markup, commentin, electronic sinature, and side-by-side
and overlay views, enablin aencies to automate, oranize and track
reviews online.
With Accela, Civic Excellence + Civic Enaement = Civic Good.
Visit us at www.accela.com or call us at (888) 722-2352 ext. 5
About Accela
Accela, Inc. provides the leadin civic enaement platform, powerin thousands of services and millions of
transactions daily for lare and small public aencies worldwide. We connect overnments to people and accelerate
and streamline core civic land manaement, licensin, asset manaement, and public health and safety processes.
Accela’s Civic Cloud includes a complete platform, both packaed and custom-tailored civic business solutions and
cloud-based applications to support overnment aency, business and citizen needs. Accela is headquartered in
San Ramon, CA, with international oces in Australia and the United Arab Emirates. For more information, visit
www.accela.com.
©2013 Accela, Inc. All rihts reserved.
2633 Camino Ramon
Suite 500
San Ramon, CA 94583
(925) 659-3200 or (888) 722-2352
Email: info@accela.com