2. What are the Soft Skills?
• According to Collins Dictionary “ Soft skills are interpersonal skills
such as the ability to communicate well with other people and to
work in a team.
• Soft skills in the workplace are becoming increasingly important as
organizations look to add additional value to their business.
• Soft skills are an “essential” or “very important” element when
making hiring decisions. What’s more, many employers reported that
soft skills are more important than tech skills.
3. Some key Soft Skills in Workplace
1. Attitude: A positive attitude benefits both employee and employer. A good
attitude in the workplace attain organizational goals in a smooth order.
2. Communication (both listening and speaking skills): Listening requires the
fundamental skill of focusing attention on the speaker to be able to hear and
understand what the speaker is saying.
3. Work ethic: The ten work ethic traits: appearance, attendance, attitude,
character, communication, cooperation, organizational skills, productivity,
respect and teamwork
4. Teamwork: The ten work ethic traits: appearance, attendance, attitude,
character, communication, cooperation, organizational skills, productivity,
respect and teamwork.
4. Some key Soft Skills in Workplace
5. Leadership qualities: Effective leaders have the ability to communicate well,
motivate their team, handle and delegate responsibilities, listen to feedback, and
have the flexibility to solve problems in an ever-changing workplace.
6. Time management: Employees who manage their time well are more
productive, more efficient, and more likely to meet deadlines.
7. Decision making: Strong decision-making is a valuable skill in any
workplace because it empowers employees and leaders to make mindful choices
that have the best chance of leading to a favorable outcome.
8. Conflict resolution: Conflicts in the workplace can sometimes arise when two
or more parties have different objectives, opinions or styles. Conflict resolution
is the art of addressing those differences and finding a common ground that
enables everyone to work together peacefully.
5. Some Key softs skills in workplace
9. Critical thinking: Critical thinking is one of the most highly sought after
skills in the workplace. Critical thinking skills allow a person to analyse
information, arrive at conclusions and make sound decisions. Applying critical
thinking in the workplace is an essential skill everyone should be trying to
improve.
10. Networking: In business terms, networking is the process of speaking to
professional contacts and sharing information with them.”
11. Empathy: Empathy allows you to grasp another person's point of view,
improve your capacity to connect with people.
12. Problem-solving: Problem-solving is a part of everyone’s work, whether
you’re a manager or entry-level employee. A project manager may solve
problems for their clients and team members, while individual contributors
may solve problems for themselves or their coworkers.