1. Curriculum Vitae
MOHAMED ABDUL RAZICK.M
Mobile: 00971-559031016.
Kerala No:00919544758808.
Abudhabi, UAE.
Email: razickm20@gmail.com
SYSTEM ADMINISTRATOR-NETWORKADMINISTRATOR
EXECUTIVE PROFILE
A competent IT support professional with a proven track record of providing specialist
technical and helpdesk support. Extensive experience of working in the front line helping
clients and colleagues resolve complex technical IT issues. Possessing excellent client facing
skills, natural problem solving and analytical skills and able to contribute to the development
of best practice, procedures and policies within a company. Currently looking for a suitable IT
support position with an ambitious company or organization.
OBJECTIVE
Intend to build a career in System administrator/ IT support with leading corporate of hi-
tech environment with committed and dedicated people, which will help me to explore myself
fully and realize my potential. Willing to work as a key player in challenging and creative
environment
ACADEMICQUALIFICATIONS
 Diploma in Computer Science and Engineering 2007-2010
(SSM Polytechnic College in Tirur, Kerala, India)
 Bachelor of Engineering in Computer Science 2010-2013
(Gnanamani College of Technology, Anna University, TamilNadu, India)
KEYSKILLS AND COMPETENCIES
 Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
 Experience of problem resolution & quality assurance procedures.
 Able to communicate complex IT issues to suppliers and non-technical staff.
 Ability to work well in a team environment.
 IT security experience including anti-virus / malware, encryption deployment.
 Experience of web content management systems.
AREAS OF EXPERTISE
 Desktop Support
 Diagnosing hardware & software faults
 Testing and evaluating new technology
 Cisco

2.  Oracle
 VOIP
 Windows Active Directory Data Protection Act
SUMMARYOF SKILLS
 Engineering software
 Strong presentation skills
 Programming skills
 Communication skills
PERSONAL SKILLS
 Problem solving
 Customer service skills
 Troubleshooting
TECHNICAL SKILLS
 Operating Systems: Win98/2000/XP, Windows 7, Windows8, Linux,
 MS Office,JAVA,C++,C,HTML,VB,Adobe Photoshop, MySql,Right Erp software
CAREER PROGRESSION
 Have 3 years of experience in IT support functions as System Administrator.
 System Administrator, M/s. Baniyas Spike Group of Companies, Abu Dhabi,
U.A.E., (Since May 2014)
(A leading FMCG company in U.A.E. (Hypermarkets, Supermarkets, Catering
Division, Real Estate etc. Reporting directly to the IT Manager and collaborating
closely with other IT team members. Responding to queries in a timely and accurate
manner and resolving queries to the user’s satisfaction.)
Duties:
 Installation and maintenance of all systems within a client’s digital
environment.
 Producing documentation on operational, system and user procedures &
guidelines.
 Building, configuration and troubleshooting of server and desktop hardware.
Providing advice on selection and purchase of IT equipment.
 Maintaining maximum availability of supported services for users.
 Obtaining quotes for supply of goods and services from suppliers.
 Designing, implementing and managing Active Directory.
 Monitoring the progress of third-party maintenance contract suppliers.
 Ensuring that support calls are logged and handled effectively and efficiently.
 Responsible for disaster recovery, closing security loopholes and access levels.
 Ensure adequate antivirus protection & solutions are maintained and updated.
 Identify and recommending improvements for E-mail applications & Web-page
development.

3. Other Responsibilities
 Computer hardware and software maintenance & troubleshoots.
 Troubleshoot Network connectivity (LAN) issues, Operating Systems (OS) installation,
re-installation, upgrades and patches for desktops.
 Installation & configuration of software such as MS Office, Acrobat Reader, mail client
etc.
 Installation & Configuration of peripheral devices like printer, scanners etc.
 Installation & updating of various anti-viruses on desktops and removing virus.
 Configuration of print devices (network & local) on desktops.
 Give permanent Fix to the desktop, printer Problems, and basic LAN & server support
issues.
 Sql server 2008 r2 Installation and do to basic operations
 Installation, configuration trouble shooting of Mail (MS Outlook & Outlook Express)
roles and responsibility.
 Installation of win 2000, win Xp professional, win 2003 server, win98.
 Designing, configuring and maintaining active directory service on 2003, domain
controller.
 To configure router by using dynamic and static routing.
 Installing and maintenance of printers modems and other peripherals
 Installation of win NT, 2000, XP Professional,2003 server, Microsoft office
 Restricting user by implementing group policy and system policy
 Strong familiarity with implementing TCP/IP features such has DNS, DHCP and
integration of the services
PEERSONAL DETAILS
Sex : Male
Marital Status : Married
Father’s Name : AbdullaKutty
Date of birth : 2th
Jan, 1989
Nationality : Indian
Languages known : English, Malayalam, Tamil
Passport No. : H0774998
Visa Status : Employment (Transferable)
Posting Preferred : Any Where
REFERENCE
Ameen Sayyaf: HR Admin (Baniyasspike Group of Companies)
Mob No: +971503208549
Anwar: IT Manager (Baniyasspike Group of Companies)
Mob no: +971508272246
Mohamed Abdul Razick.M