1 4Review questions Chapter 7 and 8Francis

1
4
Review questions Chapter 7 and 8
Francisco Leon
Grantham University
INT460 Global Logistics Mgmt.
Instructor: Mr. Gary Reinke
Due Date:5/31/2022
Chapter 7 questions.
1. Why is it more difficult and riskier to collect receivables
from a foreign purchaser?
2. What are the differences between political risk and
commercial risks of non-payment?

3. Describe the concept of cash in advance?
4. Describe the process of documentary collection?
5. Describe the mechanism of a letter of credit, from the
exchange of the pro forma invoice to final payment?
6. What is the credit insurance? Why is it associated with open
account transactions?
7. Several people claim that letters of credit will soon be
replaced by the concept of TradeCard. What is this product, and
why do those people think it has such a bright future?
8. Describe the concept of bank guarantees. What are the
different types of bank guarantees?
Chapter 8 questions
1. What are three of the possible choices that an exporter can
make (in terms of currency) for a specific transaction?
2. Explain the three different types of exchange rates. Find the
three exchange rates for a currency of your choice and explain
the values you find.
3. Explain three different types of currencies. Give an example
of each.
4. Choose two of the theories of exchange rate determination
and explain them.
5. What does it mean for a firm to retain its currency fluctuation
risk in a transaction?
6. There are three types of hedges that a firm can use to pr otect
itself against transaction exposure. Choose one of them and
explain.
Vai mais à frente
Touristic animation
Anabela Monteiro
2021/2022

May 2022
© Copyright Universidade Europeia. Todos os direitos
reservados
Tourism Animation
▪ Tourism animation is born from the contemporary tourist who
seeks a
participative tourism, which provides him with various emotions
and contribute
to raise his satisfaction levels (Silva, 2013).
▪ Tourism animation is desirably, in a logic of sustainable
tourism, a cultural, social
and economic activity that involves communities and tourists in
multifaceted
and complementary activities that are embodied in spaces of
growth and
individual and collective emancipation of all involved.(Almeida
& Araújo,
2017)
2

reservados 3
reservados
“Tourist are now more than ever travelling further in
search of a new and unusual experiences”.
Brent Ritchie (2003)
Animation is a word originating from the
Latin “animare” which means
"to animate the soul".
reservados
Strengths of Tourism Animation
5
Tourist entertainment has been growing, and
increasingly has the important characteristic as a
motivator to travel.
A strong component when selecting a destination.

reservados 6
"The great contribution of cultural animation is to concretely
implement a sense of revolution related to the breaking of
monotony and the construction of a radical idea of freedom of
choice. And this is not only about an individual process of
choice, but the implementation of an alternative collective
construction."Mello (2018, p. 417
)
Tourism animation is desirably, in a logic of sustainable
tourism,
a cultural, social and economic activity that involves
communities and tourists in multifaceted and complementary
activities that are embodied in spaces of growth and individual
and collective emancipation of all involved.
(Almeida & Araújo, 2017)

reservados
Características da Animação Turística Attractive - Should seek
to draw attention and arouse curiosity causing impact;
Adequate - It must be directed, with defined objectives and
adequate strategies, the technical support
must always be above expectations;
Timely - It must happen at opportune moments, studied and
programmed (time, place, number, stimuli,
etc...) in order to generate optimal satisfaction;
Diversified - It must reach a multiplicity of stimuli, avoiding
monotony or repetition, it must be effective
and dynamic;
Controlled - It should be confined to the space and environment
known and controlled by those who
promote it;
Secure - It should provide satisfaction and never worry
Profitable - It should, at least, try not to be a cost. 8
Characteristics of Tourism Animation
reservados

Benefits of implementing a tourism animation plan
9
Differentiation and
Dynamics of the Touristic Product
Competitive advantage, sustainable and
increases the quality of the tourist experience
Projection of the tourism product and local
identities
reservados
Impacts of
Tourism
Animation
10
Economic
Sociocultural
Psychological
Political
Physical and
Environmental

Business and
Tourism
reservados
Impacts of Tourism Animation
11
Impact Positive Negative
Economic Increase in income
Job creation
Price rises
Property speculation
Sociocultural Greater evidence of regional
values and traditions
Modification of community
structure
Psychological Development of national
and local pride and
community spirit

Culture clashes
Political International projection of
recognition of the region as
an investment location
Exploration of the resident
population to satisfy the
ambitions of political elites
Physical and Environmental Infrastructure development
Conservation and recovery
of resources
Ecological damage
Space degradation
Trade and Tourism Creation of new
accommodation and
attractions for tourism
Negative reactions to the
arrival of new players

Tourism animation "can be pointed out as a factor of
high importance for the economic development of the
region where it operates, such as through the creation
of jobs at local level and complementary income for
host communities, by increasing the length of stay and
spending of tourists" (Parreira, 2015, pg19).
12
The management of Tourism
Animation
• Tourism Animation Management is the
competence to manage the clients' emotions,
existing resources at the destination and the
region's development. There are several factors
that can influence its management:
• Motives and needs of the tourist;
• Origin, culture and history of the tourist;
• Ethics and religion of the tourist;
• Destination diversification and resources
• Destination's relationship with the tourist market;
• Destination limitation and resources;
• Acceptance of the resident community;

• Legal and economic norms regulating the area.
The management of Tourism Animation is to ensure
the viability of the activity without exhausting the
resources in order to reach the rupture or saturation in
order to give value to the satisfaction of tourists.
Achieving the desirable objectives is necessary in the
first line, identify the main objective, what is intended
to offer and what end result is expected to achieve.
For a strategic and participatory planning is essential
to observe what is around.
Planning must comply with methodologies and
management processes, which promote the value
chain, involving public and private entities that
directly and / or indirectly related to the tourism
sector.
The management of Tourism Animation is decisive in
advancing competitiveness through competence and
success
The Animation Manager
The manager of the Tourist Animation is responsible for the
supervision from the idealization, planning, execution
and evaluation, always bearing in mind the functions and phases
of the TA. It is the leader who organizes, manages

and coordinates the entire logistical process of the activity.
The manager of the Tourist Animation has a plurality of
functions that materializes in a vast field of action, which
assists in the demarcation of the tourist destination:
• Promoter and consultant of outlined activities.
• Is aware of and understands the segment's needs
• Attentive both individually and collectively (team of
collaborators)
• Is a vitalizing element in "Tourism systems", is a professional
with a critical sense and uses strategy as a working tool
• Is a leader with specific technical skills that provide tools to
overcome any difficulty, finding solutions, always
bearing in mind the welfare of the individual and collective
• Is aware of the values, ethics, practices and traditions that
surround him/her both internally (employees) and
externally (tourist destination)
• Integrating personal differences to create a group dynamic
(personal - collective)
• Is attentive to and perceives the involvement of the elements,
assesses all perspectives
• Is an aggregator and bridge between various elements
• Is a builder of the showcase of the tourist destination

Planning -
What is the outlook for the
future,
what is feasible, possible,
important and necessary;
How to idealise a promising
future;
Which processes are
necessary to reach the desired
goal.
Planning is not an easy task, but it is essential for achieving
goals and
objectives.
Planning outlines the objectives to be reached and how to get
there.
Basic questions you should ask initially:
Animation managers should not have the exclusivity to plan
alone, they

should gather their staff to analyze all perspectives.
The difference of opinion is not a barrier, but rather a facilitator
of
solutions.
2
Design thinking (DT) in Tourism Animation planning
DT is a collective and collaborative way of exposing ideas,
where visions and perspectives are explored for the search of
solutions. A creative way of clarifying solutions, without ever
forgetting that understanding the human being is at its
core.
DT in tourism animation promotes the offer attending the real
needs of the tourist, helps to reduce mistakes with
prototyping and verifications before the final proposal. DT is a
tool that assists in the design of the tourism experience.
• Pillars of DT in tourism:
• Research - knowing the problem
• Synthesis - defining the problem
• Design - develop and create possibilities
• Testing - prototype of the offer

• Implementation - tourism offer in the market
Well executed planning follows several items:
- Viability - achievable objectives;
- Adequacy - development in harmony with the objectives;
- Coherence - the plan may have several "sub-plans", but
they should have unity among themselves;
- Malleability - adaptation to the circumstance/unforeseen;
- Precision - exclude ambiguities.
Planning also requires attention to aspects that run from the
embryonic phase to the closure of the activity, such as:
Before
Coordination of the program
Choosing the staff by skills and functions
Organizing the staff
Organizing the spaces
Checklist and timetable

Scheduling of activities
Listing of technical equipment and material
Development of communication
Pre-activity
Check list - verification if everything is prepared
Meeting with the team, each element should know what must be
done, where, how, why and when.
30/03/2022Autoria de Anabela Monteiro
During
Ongoing control and coordination (when, how much, how and
where)
Inspection of compliance with the program
Keeping an eye on what is happening
Managing stakeholder expectations
After
Evaluation of the procedures carried out to analyze the success
or failure of the activity
Checking points to enhance and correct
Evaluation of the activity/satisfaction of the participants

Debriefing - analysis of all procedures in order to analyze what
was done successfully and
what was not.
Participant segmentation
30/03/2022 Autoria de Anabela Monteiro
Example of a Buyer persona (ideal buyer): Jorge
30/03/2022 Autoria de Anabela Monteiro
The activity could have two sides, one that contemplates
the adventure and one that satisfies his family needs.
Jorge likes adventure, so we must design a program that
satisfies this aspect. But he is a person who uses the
Internet as a source of information and prefers to stay
loyal to brands. On another point, he says that family is
very important and should be separated from professional
life. Jorge is also a good fork! Jorge contacted your
company to find an activity. How to build an attractive
activity for Jorge? How to combine all his characteristics?
• Proposal:

• Duration: 2 days
• Place: Pena Aventura (Gerês)
• Accommodation: Quinta Travessa - Gerês | Stay at Typical
Family House
• 1st day
• 10h00 - Reception of the participants
• 10h30 - Presentation of the Family Adventure Program
• Alpine Coaster
• Alpine Coaster Kids
• Adventure Kids Course (from 5 to 11 years old)
• 11h00 - Beginning of the Activity
• 13h00 - Picnic at the picnic area
• 2.30 p.m. - Activity for Jorge "Fantasticable”
• 14h30 - Activity for his son "Children Adventure Tour”
• 2.30 p.m. - Activity for his wife "Beauty treatment with honey
• 16h30 - End of activities and return to Quinta Travessa -
Gerês
• 20h00 - Dinner at the Quinta's restaurant with typical cuisine.
• 2nd day

• 9h00 - Breakfast by the garden with swing hammock
• 10h30 - Walking tracks to discover the heritage
• 13h00 - Lunch at the Farm by the swimming pool
• 16h00 - Time to swim in the pool
• 19h00 - End
• Disclosure: As Jorge is a regular internet searcher, it is
essential
to have available on all social networks, website and others.
The
hashtags should reflect the words that will most attract Jorge,
for
example: #adventure#family#gastronomy#nature
What is the relationship
between tourist animation and
the tourism product?
26
"Tourism animation is a component
of the existing tourism offer and
product in a given place, which is
aimed at satisfying the needs of

visitors.“
(Paulo Carvalho, 2017)
Events in the local
economy and "economic
multiplication"
Economic
diversification;
Professional
qualification
Employment; Infrastructures,
equipment and
accessibility;
The offer of
complementary
services;
The direct
economic effect
of organizing
events;

The collateral
economic effects
after the
organization of
events.
Combating
seasonality
16-11-2015
Substantive History – Exercise
Objective: This is a moment of relaxation in the middle or at the
beginning of a
working day. It also helps to develop creativity and the ability
to work in a group. For
how many people: Teams of 3 or 4 people (three people will be
the judges).
Required materials: A sheet of paper with 20 nouns, 10
adjectives and 5 verbs for
each group. Paper and pens to write down the story they have
invented.

Description of the game: Each team has to invent a story in
which the words written
on the sheet of paper appear, in the sequence in which they are
written down. The
nouns and adjectives must have the most different meanings to
make the story very
interesting. The coordinator explains what needs to be done and
the groups have
five minutes to prepare their story. Each group reads their story
aloud to the others.
The team that best respects the sequence given on the sheet, that
uses all the
words, that has made up the story within the time limit, wins.
EXAMPLES OF ADJETIVES:
beautiful, tasty, fried, wonderful, angry, dirty, smelly,
transparent, bluish. EXAMPLES OF
VERBS: eat, fall, cry, fish, sweep.
10 adjectives: tall, determined, funny, boring, ironic, reliable,
conservative, happy, curious, dedicated, dumb, slender,
smart,
20 nouns: table, car, tree, ship, organ, bone, wine, rose, egg,

rubber, plate, cup, vase, mountain, saw, river, planet,
country, hurricane, storm.
5 verbs: talk, want, start, bring, drive

1 4Review questions Chapter 7 and 8Francis

Recommended

Recommended

More Related Content

More from AbbyWhyte974

More from AbbyWhyte974 (20)

1 4Review questions Chapter 7 and 8Francis