2. Resume
ABBAS KAZEMI Page 2 of 4
KEY STRENGTHS AND PERSONAL QUALITIES
My key strengths are:
Communication- Communicating verbally with clients and colleagues, drafting routine
correspondence that meets the organisational standards of style, format and accuracy.
Teamwork- Working in a team environment to promote team commitment and cooperation.
Problem-solving- Choosing appropriate methods for communication and transferring information,
dealing with client enquires and complaints.
Initiative andenterprise- Raising occupational health and safety issues with designated personnel.
Planning and organising – Planning and organising own work schedule for the day. Planning the
layout of simple documents using appropriate software.
Self-management- Dealing sensitively with client needs and cultural, family and individual
differences. Obtaining feedback on work performance and identifying opportunities for
improvement.
Learning- Encouraging, acknowledging and acting on constructive feedback from team members.
Using manuals, training booklets and online help to overcome difficulties.
Technology- Selecting, maintaining and using business technology appropriate to the task.
EDUCATION AND TRAINING
Oct 2015 Completed Certificate IIIn Business&Administration
SouthWestInstitute of Technology Bunbury WA
Competenciesinclude:
communicationconventionsandstrategies –verbal,electronicand
businessdocumentation
deliveringqualityservice tocustomers
workingeffectivelywithothers –external andinternal clients
processingandmaintaining workplace informationanddocumentationto
meetorganisational requirements
informationtechnology:
wordprocessing – Word 2010
spreadsheet–Excel 2010
email
basicintroductiontoPowerPointandPublisher
safelyandeffectivelyusingarange of businesstechnology
contributingtohealthandsafetyof self andothers
developingkeyboardskills
3. Resume
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2015
Nov 2015
Year 11
Manea SeniorCollege
Subjects
General Maths
General IntegratedScience
General Physical Education
General English
Completed Certificate IIinCustomerEngagement
SouthWestInstitute of Technology Bunbury WA
CERTIFICATES OF ACHIEVEMENT AND PARTICIPATION
2015
2015
2015
2014
2013
2010
Certificate IICustomerEngagement
Smart Move Certificate forBusinessand Information Technology
Certificate IIinBusinessandAdministration
Participated inInterschool ChessChampionship
2nd
FairestandBestfor DardanupRoyalsSoccer ClubU16
3rd
FairestandBestfor BunburyUnitedSoccerClubU12
WORK EXPERIENCE
2015
2014/2015
2014
DonnybrookPharmacy
Cleanshelves
Re-stockshelves
Cleanaroundshop
Serve customers
Put price tagson items
DonnybrookPostOffice
Retrieve parcelsforcustomers
Put mail inpostoffice box
Serve customers
Stack shelves
BunburySportfirst
Cleanshelves
Re-stockshelves
Cleanaroundthe shop
Organise items
Put price tagson items
4. Resume
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REFEREES
WendySullivan
SouthWestInstitute of Technology
Business Lecturer
Phone (08) 9780 7200
Email Wendy.Sullivan@swit.wa.edu.au