2. Older people & physical disabilities
Multi purpose
Learning disability
3. www.hertfordshire.gov.uk
32 main sites in:
• Hitchin, Letchworth, Stevenage, Baldock
• Hertford, Ware, Hoddesdon, Cheshunt, Broxbourne,
Bishops Stortford, Buntingford
• Watford, South Oxhey, Rickmansworth
• St Albans, Harpenden, Hemel Hempstead
• Welwyn Garden City, Hatfield, Borehamwood…
…plus lots of shared community venues
Where?
4. www.hertfordshire.gov.uk
• People with support needs relating to learning
disability; acquired disability; cognitive impairment;
physical disability; complex health conditions;
autism; mental health; old age; dementia
• Average daily attendance April 2017
638 people
• We support a total of 1265 people each week
• Level of support need is increasing
Who we support
6. www.hertfordshire.gov.uk
• 2015-16 market engagement for tendering of St
Albans and Stevenage services
• Instead set savings target of 20% of our budget
• Reduced spending by £1.1m 2016-17, further £1.1
m 2017-18
• Recruitment freeze and restructure
• Staff team reduced by 77 WTE posts to 393 WTE
• Reduction in proportion of management and
supervisory posts including senior managers
The last few years…
7. www.hertfordshire.gov.uk
Five Ways to Wellbeing:
• Connect
• Be Active
• Keep Learning
• Take Notice
• Give
How we work
• Promoting independence, developing relationships,
making a contribution, choice, community activities,
developing communities, wellbeing, support for
carers, specialist support skills, OT input and training
for staff
8. www.hertfordshire.gov.uk
• We work in partnership with approx 200 different
community organisations
• Ongoing partnerships to benefit people we
support
• Setting up projects with local community groups
• E.g. Hampson Park Community Centre in
Stevenage – Meet and Eat Café, Knit and Knatter
community group
How we work – Developing with
the community
10. www.hertfordshire.gov.uk
The Clean Sheet Laundry social enterprise
• The laundry employs 2 people with
learning disabilities
• North Herts Day Service were
instrumental in setting this up
• Withdrew when it was clear the
enterprise could run without us
• Kevin works there “ I began by
volunteering and now I get paid. It
helps me buy the things I want. I like
buying radios. I look forward to it and
work every Monday from 8.30 until
dinner time.”
11. www.hertfordshire.gov.uk
• Watford Day Service - investment following
Valuing People – 6 specialist bases
• But recent staff restructure lost 10 WTE frontline
staff posts
• In response – closed café, small arts workshop and
base in Bushey
• More efficient use of staff but still meet service
user needs and wishes
• Now, Queens Rd base developing Upcycle project
& fully accessible sensory garden
• Developing town centre base for older people with
learning disabilities
• Watford Mencap reopening café in the library
Responding to change -
Creativity and resilience
13. www.hertfordshire.gov.uk
• Services already have significant formal and informal
networks; HCC day services work with nearly 200 clubs,
groups, and organisations.
• New vision and service model envisages increased
specialisms, new services but with less general local
provision, more collaboration, more local community
activity.
• HCC have building resources that can be utilised more
to deliver the model.
• Existing networks and service infrastructure across the
county - key building blocks for Neighbourhood
Networks
What do we have already?
14. www.hertfordshire.gov.uk
A Vision for the Future - Neighbourhood Network
Aspirations
• Easy navigation - easily accessible information and support,
supporting independence, self reliance and confidence
• Good connections - Independent or supported transport to
connect with others and between buildings and places
• Places for everyone - Community bases and specialist places
• My network – Defined by residents who use services; seamless
“handovers” replace single service models. Neighbourhood
Network Panels oversee services and community resource
information
17. www.hertfordshire.gov.uk
•Local networking events
•Shared spaces and use of buildings
•200 existing partnerships/shared services in HCC services
•Voluntary and community sector mapping
•Expansion of navigators
•Re-design of HCC day services and Changing Services Together
developments
Developing the Neighbourhood Network -
what’s already happening?
