The document outlines various reports that should be monitored to manage accounts receivable. It recommends running weekly reports to check claims in forwarded status and pending status, and resolving any issues within 7-10 days and 48 hours respectively. It also recommends bi-weekly reports to reconcile payments received and posted within 48 hours, and to resolve any denied claims within 3 days. Daily reconciliation of appointments to charges and of claim file statuses is advised.

2. REPORTS TO MONITOR AR {PART II}
Forwarded
Status
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• {Weekly} Run a report to check claims that are
in a forwarded status, ideally claims should not
be in forwarded status for more than 7-10 days.
After this allotted time, open a case with your
billing processor to investigate the claim. If the
claim has not been processed 10 days after
filing an investigation, re-file the claim.
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3. REPORTS TO MONITOR AR {PART II}
Pending Claim
Status
Payment Receipt
& Posting
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• {Weekly} Any pending claims should be resolved
within 48 hours. Pending claims should also be
pulled and processed with the practice and the
batch balanced within five working days.
• {Bi-weekly} All payments should be deposited and
posted as revenue in your EMR/PM system within
48 hours of receipt. All payments should be
balanced by the end of the work shift.
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4. REPORTS TO MONITOR AR {PART II}
Claim Denials
• {Bi-weekly} Any claims that are denied should
be resolved within three working days of receipt.
Reconcile
Appointments to
Charges
• {Daily, Bi-weekly} It’s important to cross
reference kept patient appointments with
corresponding claims to ensure all patient visits
have been billed. This report should be ran daily.
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5. REPORTS TO MONITOR AR {PART II}
Claim File
Reconciliation
Reconcile
Batches
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• {Daily} Once a claim has been submitted to your
clearinghouse, check the status of the file
delivery and the status of all the claims in the
file. Any claims that are not acknowledged by the
payer within 10 days should be investigated.
• {Daily} Process and balance all of your claims
batches within two working days of creation.
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