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Chapter 10
The Full Screen
10-1
Difficulties in Concept Selection
• One of the biggest challenges of product
management.
• What if every project under consideration has
passed all the hurdles so far?
• Lacking enough financial and human
resources, the firm needs a good concept
selection procedure, otherwise management
must:
– Guess (and select the wrong project)
– Approve too many projects (and underfund
everything). 10-2
The Full Screen
• A step often seen as a necessary evil, yet
very powerful and with long-lasting effects.
• Forces pre-technical evaluation, and
summarizes what must be done.
• Methods range from simple checklists to
complex mathematical models.
10-3
Purposes of the Full Screen
• To decide whether technical resources should be
devoted to the project.
– Feasibility of technical accomplishment — can we do it?
– Feasibility of commercial accomplishment — do we want
to do it?
• To help manage the process.
– Recycle and rework concepts
– Rank order good concepts
– Track appraisals of failed concepts
• To encourage cross-functional communication.
10-4
Screening Alternatives
• Judgment/Managerial Opinion
• Concept Test followed by Sales
Forecast
(if only issue is whether consumers will like it)
• Scoring Models
10-5
A Simple Scoring Model
Values
Factors: 4 Points 3 Points 2 Points 1 Point
Degree of Fun
Number of People
Affordability
Capability
Much
Over 5
Easily
Very
Some
4 to 5
Probably
Good
Little
2 to 3
Maybe
Some
None
Under 2
No
Little
Student's Scores: Skiing Boating Hiking
Fun 4 3 4
People 4 4 2
Affordability 2 4 4
Capability 1 4 3
Totals 11 15 13
Answer: Go boating.
10-6
Source of Scoring Factor Models
10-7
A Scoring Model for Full Screen
Note: this model only shows a few sample screening factors.
Factor Score (1-5) Weight Weighted Score
Technical Accomplishment:
Technical task difficulty
Research skills required
Rate of technological change
Design superiority assurance
Manufacturing equipment...
Commercial Accomplishment:
Market volatility
Probable market share
Sales force requirements
Competition to be faced
Degree of unmet need...
10-8
The Scorers
• Scoring Team:
Major Functions (marketing, technical, operations, finance)
New Products Managers
Staff Specialists (IT, distribution, procurement, PR, HR)
• Problems with Scorers:
May be always optimistic/pessimistic
May be "moody" (alternately optimistic and pessimistic)
May always score neutral
May be less reliable or accurate
May be easily swayed by the group
May be erratic
10-9
Industrial Research Institute
Scoring Model
Technical success factors:
• Proprietary Position
• Competencies/Skills
• Technical Complexity
• Access to and Effective Use of
External Technology
• Manufacturing Capability
Commercial success factors:
• Customer/Market Need
• Market/Brand Recognition
• Channels to Market
• Customer Strength
• Raw Materials/Components
Supply
• Safety, Health and
Environmental Risks
Source: John Davis, Alan Fusfield, Eric Scriven, and Gary Tritle, “Determining a
Project’s Probability of Success,” Research-Technology Management, May-June 2001,
pp. 51-57.
10-10
Alternatives to the Full Screen
• Profile Sheet
• Empirical Model
• Expert Systems
• Analytic Hierarchy Process
10-11
A Profile Sheet
10-12
Project NewProd Screening
Model
• The idea is that by examining dozens of variables on real
product successes and failures, one would be able to
predict the likelihood of success of a new product at this
early stage, and to identify weak spots that can be
addressed before new product project approval.
• Current practices splits the screening model into two
groups: must-meet and should-meet criteria.
• Must-meet are “yes-no” questions even one “no” screens
the project out.
• Should-meet are scales, and high scores offset
(compensate for) any low scores.
10-13
Criteria Based on the NewProd Studies
• Must-Meet Criteria (rated yes/no):
– Strategic alignment
– Existence of market need
– Likelihood of technical feasibility
– Product advantage
– Environmental health and safety policies
– Return versus risk
– Show stoppers (“killer” variables)
10-14
Criteria Based on the NewProd Studies
(continued)
• Should-Meet Criteria (rated on scales):
– Strategic (alignment and importance)
– Product advantage (unique benefits, meets
customer needs, provides value for money)
– Market attractiveness (size, growth rate)
– Synergies (marketing, distribution, technical,
manufacturing expertise)
– Technical feasibility (complexity, uncertainty)
– Risk vs. return (NPV, IRR, ROI, payback)
10-15
Analytic Hierarchy Process (AHP)
• An analytical technique that gathers expert
judgment and uses it to make optimal decisions.
• In AHP screening models, the respondent
identifies the key criteria in the screening
decision, assessing which are the most
important. Each choice (project) is rated on each
criterion.
• The AHP software calculates scores for each
project and ranks them in terms of preferability.
• AHP analytical models such as Expert Choice
are commercially available.
10-16
Products 1, 2, 3, and 4
Goal: Select Best NPD Project
Market Fit Tech. Fit Dollar Risk Uncertainty
Product Line
Channel
Logistics
Timing
Price
Sales Force
Design
Materials
Supply
Mfg. Tech.
Mfg. Timing
Differential
Advantage
Payoffs
Losses
Unmitigated
Mitigated
Product Line
Diagram for Analytic Hierarchy Process (AHP)
10-17
Ranking of Alternatives:
Project Overall Weight
P1 0.381 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
P2 0.275 xxxxxxxxxxxxxxxxxxxxxxxxxxxx
P3 0.175 xxxxxxxxxxxxxxxxxx
P4 0.170 xxxxxxxxxxxxxxxxx
Abbreviated Output from AHP
Recommendation: P1 is preferred as it has the highest overall
weight as calculated by AHP.
How did this happen? P1 was ranked by the managers as
among the highest on all of the most important criteria.
10-18

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chap010_2.ppt

  • 1. Chapter 10 The Full Screen 10-1
  • 2. Difficulties in Concept Selection • One of the biggest challenges of product management. • What if every project under consideration has passed all the hurdles so far? • Lacking enough financial and human resources, the firm needs a good concept selection procedure, otherwise management must: – Guess (and select the wrong project) – Approve too many projects (and underfund everything). 10-2
  • 3. The Full Screen • A step often seen as a necessary evil, yet very powerful and with long-lasting effects. • Forces pre-technical evaluation, and summarizes what must be done. • Methods range from simple checklists to complex mathematical models. 10-3
  • 4. Purposes of the Full Screen • To decide whether technical resources should be devoted to the project. – Feasibility of technical accomplishment — can we do it? – Feasibility of commercial accomplishment — do we want to do it? • To help manage the process. – Recycle and rework concepts – Rank order good concepts – Track appraisals of failed concepts • To encourage cross-functional communication. 10-4
  • 5. Screening Alternatives • Judgment/Managerial Opinion • Concept Test followed by Sales Forecast (if only issue is whether consumers will like it) • Scoring Models 10-5
  • 6. A Simple Scoring Model Values Factors: 4 Points 3 Points 2 Points 1 Point Degree of Fun Number of People Affordability Capability Much Over 5 Easily Very Some 4 to 5 Probably Good Little 2 to 3 Maybe Some None Under 2 No Little Student's Scores: Skiing Boating Hiking Fun 4 3 4 People 4 4 2 Affordability 2 4 4 Capability 1 4 3 Totals 11 15 13 Answer: Go boating. 10-6
  • 7. Source of Scoring Factor Models 10-7
  • 8. A Scoring Model for Full Screen Note: this model only shows a few sample screening factors. Factor Score (1-5) Weight Weighted Score Technical Accomplishment: Technical task difficulty Research skills required Rate of technological change Design superiority assurance Manufacturing equipment... Commercial Accomplishment: Market volatility Probable market share Sales force requirements Competition to be faced Degree of unmet need... 10-8
  • 9. The Scorers • Scoring Team: Major Functions (marketing, technical, operations, finance) New Products Managers Staff Specialists (IT, distribution, procurement, PR, HR) • Problems with Scorers: May be always optimistic/pessimistic May be "moody" (alternately optimistic and pessimistic) May always score neutral May be less reliable or accurate May be easily swayed by the group May be erratic 10-9
  • 10. Industrial Research Institute Scoring Model Technical success factors: • Proprietary Position • Competencies/Skills • Technical Complexity • Access to and Effective Use of External Technology • Manufacturing Capability Commercial success factors: • Customer/Market Need • Market/Brand Recognition • Channels to Market • Customer Strength • Raw Materials/Components Supply • Safety, Health and Environmental Risks Source: John Davis, Alan Fusfield, Eric Scriven, and Gary Tritle, “Determining a Project’s Probability of Success,” Research-Technology Management, May-June 2001, pp. 51-57. 10-10
  • 11. Alternatives to the Full Screen • Profile Sheet • Empirical Model • Expert Systems • Analytic Hierarchy Process 10-11
  • 13. Project NewProd Screening Model • The idea is that by examining dozens of variables on real product successes and failures, one would be able to predict the likelihood of success of a new product at this early stage, and to identify weak spots that can be addressed before new product project approval. • Current practices splits the screening model into two groups: must-meet and should-meet criteria. • Must-meet are “yes-no” questions even one “no” screens the project out. • Should-meet are scales, and high scores offset (compensate for) any low scores. 10-13
  • 14. Criteria Based on the NewProd Studies • Must-Meet Criteria (rated yes/no): – Strategic alignment – Existence of market need – Likelihood of technical feasibility – Product advantage – Environmental health and safety policies – Return versus risk – Show stoppers (“killer” variables) 10-14
  • 15. Criteria Based on the NewProd Studies (continued) • Should-Meet Criteria (rated on scales): – Strategic (alignment and importance) – Product advantage (unique benefits, meets customer needs, provides value for money) – Market attractiveness (size, growth rate) – Synergies (marketing, distribution, technical, manufacturing expertise) – Technical feasibility (complexity, uncertainty) – Risk vs. return (NPV, IRR, ROI, payback) 10-15
  • 16. Analytic Hierarchy Process (AHP) • An analytical technique that gathers expert judgment and uses it to make optimal decisions. • In AHP screening models, the respondent identifies the key criteria in the screening decision, assessing which are the most important. Each choice (project) is rated on each criterion. • The AHP software calculates scores for each project and ranks them in terms of preferability. • AHP analytical models such as Expert Choice are commercially available. 10-16
  • 17. Products 1, 2, 3, and 4 Goal: Select Best NPD Project Market Fit Tech. Fit Dollar Risk Uncertainty Product Line Channel Logistics Timing Price Sales Force Design Materials Supply Mfg. Tech. Mfg. Timing Differential Advantage Payoffs Losses Unmitigated Mitigated Product Line Diagram for Analytic Hierarchy Process (AHP) 10-17
  • 18. Ranking of Alternatives: Project Overall Weight P1 0.381 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx P2 0.275 xxxxxxxxxxxxxxxxxxxxxxxxxxxx P3 0.175 xxxxxxxxxxxxxxxxxx P4 0.170 xxxxxxxxxxxxxxxxx Abbreviated Output from AHP Recommendation: P1 is preferred as it has the highest overall weight as calculated by AHP. How did this happen? P1 was ranked by the managers as among the highest on all of the most important criteria. 10-18