Here are a few highlights from our dinner celebrating the winners from the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards.
Through our joint awards program, 1to1 Media and Gartner honor leading customer experience organizations and spotlight the standards of excellence among these organizations that have taken a customer-centric approach to improving their business performance. Winners were selected by a panel of judges that consisted of Gartner analysts and the 1to1 Media editorial staff.
This year's event was held on the eve of Gartner's Customer 360 Summit at Vela inside the San Diego Bayfront Hilton.
2. 2015 Gartner & 1to1 Media Customer Experience Excellence Awards
Top Row: Garred Sheppard (1-800 CONTACTS); Zach Tumin (New York Police Department); Thomas Rohrer (1-800 CONTACTS);
Keith Gallacher (TeleTech); Michael Dandrea (1to1 Media); and Gene Alvarez (Gartner).
Front Row: Mila D'Antonio (1to1 Media); Cate Twohill (WGBH); Juli Johnson (Philadelphia Insurance Companies); Kelly Hofheins
(Mountain America Credit Union); Penny Gillespie (Gartner); Cindy Strachan (Gartner); Catherine Berthier (GENBAND); Andy
Yasutake (LinkedIn;) and Sacha Gera (GENBAND).
3.
4. From Left to Right: Andy Yasutake (LinkedIn); Mila D'Antonio (1to1 Media); & Sacha Gera (GENBAND).
5. From Left to Right: Cate Twohill (WGBH); Zach Tumin (New York Police Department); & Mila D'Antonio (1to1 Media).
6. Left to Right: Garred Sheppard (1-800 CONTACTS); Catherine Berthier (GENBAND); & Thomas Rohrer (1-800 CONTACTS).
7. From Left to Right: Mila D'Antonio (1to1 Media); & Juli Johnson (Philadelphia Insurance Companies).
8. From Left to Right: Kelly Hofheins (Mountain America Credit Union); & Keith Gallacher (TeleTech).
9. From Left to Right: Gene Alvarez (Gartner); Cindy Strachan (Gartner); & Penny Gillespie (Gartner).
12. From Left to Right: Sacha Gera (GENBAND); & Cate Twohill (WGBH).
13. From Left to Right: Garred Sheppard (1-800 CONTACTS); Thomas Rohrer (1-800 CONTACTS); Mila D'Antonio (1to1 Media);
Catherine Berthier (GENBAND); & Andy Yasutake (LinkedIn).
14. From Left to Right: Garred Sheppard (1-800 CONTACTS); Sacha Gera (GENBAND); & Thomas Rohrer (1-800 CONTACTS).
15. From Left to Right: Mila D'Antonio (1to1 Media); Juli Johnson (Philadelphia Insurance Companies); Kelly Hofheins (Mountain
America Credit Union); & Keith Gallacher (TeleTech).
25. From Left to Right: Gene Alvarez (Gartner); Mila D'Antonio (1to1 Media); & Andy Yasutake (LinkedIn).
26. From Left to Right: Cindy Strachan (Gartner); Penny Gillespie (Gartner); Cate Twohill (WGBH); & Gene Alvarez (Gartner).
27. From Left to Right: Cindy Strachan (Gartner); Penny Gillespie (Gartner); Cate Twohill (WGBH); & Gene Alvarez (Gartner).
28. From Left to Right: Sacha Gera (GENBAND); Zach Tumin (New York Police Department); & Michael Dandrea (1to1 Media).
29. From Left to Right: Juli Johnson (Philadelphia Insurance Companies); Kelly Hofheins (Mountain America Credit Union); &
Keith Gallacher (TeleTech).
30. From Left to Right: Michael Dandrea (1to1 Media); Cindy Strachan (Gartner); & Penny Gillespie (Gartner).
31. From Left to Right: Keith Gallacher (TeleTech); Garred Sheppard (1-800 CONTACTS); & Thomas Rohrer (1-800 CONTACTS).
32. From Left to Right: Juli Johnson (Philadelphia Insurance Companies); Kelly Hofheins (Mountain America Credit Union); Keith
Gallacher (TeleTech); Garred Sheppard (1-800 CONTACTS); & Thomas Rohrer (1-800 CONTACTS).
33. From Left to Right: Mila D'Antonio (1to1 Media); & Andy Yasutake (LinkedIn).
34. From Left to Right: Kelly Hofheins (Mountain America Credit Union); Keith Gallacher (TeleTech); & Garred Sheppard (1-800
CONTACTS).
35. From Left to Right: Zach Tumin (New York Police Department); Michael Dandrea (1to1 Media); & Cindy Strachan (Gartner).
36.
37. Congratulations to all of our 2015 Gartner & 1to1 Media Customer Experience Excellence Award Winners!!
45. 2015 Gartner & 1to1 Media Customer Experience Excellence Awards
Top Row: Garred Sheppard (1-800 CONTACTS); Zach Tumin (New York Police Department); Thomas Rohrer (1-800 CONTACTS);
Keith Gallacher (TeleTech); Michael Dandrea (1to1 Media); and Gene Alvarez (Gartner).
Front Row: Mila D'Antonio (1to1 Media); Cate Twohill (WGBH); Juli Johnson (Philadelphia Insurance Companies); Kelly Hofheins
(Mountain America Credit Union); Penny Gillespie (Gartner); Cindy Strachan (Gartner); Catherine Berthier (GENBAND); Andy
Yasutake (LinkedIn;) and Sacha Gera (GENBAND).