1. Second Idea
Fast Food Restaurant (Macdonalds,KFC,etc..)
Observations:
Cashiers misheard orders.
Ordering and collection point at the same counter.
Indecisive people holding up queue.
2. Cont’d (Sketch)
Solution :
Create a kiosk system that required customers to
take their own orders.
After taking their own orders, they would collect
their food at the collection point which is the
counters.
3. The New System
The objective of this system is to make people less
dependent on customer service.
For example, if there is a wrong order. They cant
blame it on the staffs working there as the ordered
made is by themselves.
More technology = Less manpower needed
Let the machines work for us.
4. Sketch 1
Placement of Kiosk
Yishun McDonalds
Placement of kiosk outside McDonalds
6. What to Improve on…
Improve the sketches.
Convert the final sketch into Google sketch up.
Display the location of the kiosk system.
Reasoning out why should the location be there.
Display the collection point of the food.