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WIKIS AND YOUR BUSINESS Learn how to implement Wikis into your business. All links can be found at: http://del.icio.us/wes...
WHAT IS A WIKI? <ul><li>A wiki is a website that anyone can easily create and edit. </li></ul><ul><li>No special tools or ...
WHY WIKI? <ul><li>Unclog your email. </li></ul><ul><li>Facilitate creation. </li></ul><ul><li>Ease group projects. </li></...
WIKIPEDIA  (www.wikipedia.org) <ul><li>The most famous Wiki. </li></ul><ul><li>As of April 2008, has over 10 million artic...
WIKITORIALS <ul><li>Los Angeles Times Experiment – June 2005 </li></ul><ul><li>Lasted 3 days. </li></ul><ul><li>Goal:  Enc...
FEATURES <ul><li>Edit </li></ul><ul><li>Search </li></ul><ul><li>History </li></ul><ul><li>Navigation </li></ul><ul><li>Li...
SNAPSHOT OF A WIKI Navigation Search Edit  & History Tabs Log in/out
SNAPSHOT OF A WIKI (EDIT FUNCTION) “ WYSIWYG” Editor Save changes!
SNAPSHOT OF A WIKI  (HISTORY FUNCTION) 2 recent edits Rollback changes
EDITING <ul><li>2 forms of Wiki editing. </li></ul><ul><li>WYSIWYG or wikitext. </li></ul>
EDITING – WYSIWYG <ul><li>WYSIWYG =  What You See Is What You Get </li></ul><ul><li>Using this form of editing, the user i...
EDITING – WIKITEXT <ul><li>Wikitext is a markup language (similar to HTML). </li></ul><ul><li>Pro:  Easy to learn. </li></...
SECURITY <ul><li>Public  – Anyone can view and edit. </li></ul><ul><li>Protected  – Anyone can view, but only members can ...
COMMUNITY <ul><li>The  community  can play many important roles related to a wiki.  They contribute to the culture and  sh...
WIKI ETIQUETTE OR WIKIQUETTE <ul><li>Be bold!  Make changes!  </li></ul><ul><li>Make notes to explain changes. </li></ul><...
CHOOSING A WIKI <ul><li>Hosted vs. Installed Wikis </li></ul>
CHOOSING A WIKI -  HOSTED <ul><li>Definition :  A wiki that is installed on a public server and administered  for  the use...
CHOOSING A WIKI -  INSTALLED <ul><li>Definition : A wiki that is installed on a private server and administered  by  the u...
CHOOSING A WIKI – HELP! <ul><li>WikiMatrix – Compare Them All </li></ul><ul><li>Allows you to select criteria and compare ...
PBWIKI (http://pbwiki.com)
MEDIAWIKI ( www.mediawiki.org )
GOOGLE SITES (www.google.com/sites)
<ul><li>Another Common Craft Video:  </li></ul><ul><li>www.commoncraft.com/wetpaint </li></ul>WETPAINT  (www.wetpaint.com)
BUSINESS USES <ul><li>Reduce Email  – Create one wiki entry instead of sending an email to all staff/customers. </li></ul>...
BUSINESS USES <ul><li>Company or Department Intranet  – Less complicated than a traditional intranet.  Needs less IT assis...
WHEN NOT TO WIKI… <ul><li>Community authorship is not appropriate. </li></ul><ul><li>Greater control over the visual layou...
QUESTIONS? <ul><li>Presented by Kristin </li></ul><ul><li>7/2/08 </li></ul><ul><li>Westerville Public Library </li></ul><u...
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Wikis And Your Business

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A Wiki How-to with a Business Emphasis

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  • Transcript of "Wikis And Your Business"

    1. 1. WIKIS AND YOUR BUSINESS Learn how to implement Wikis into your business. All links can be found at: http://del.icio.us/westervillelibrary/wikis
    2. 2. WHAT IS A WIKI? <ul><li>A wiki is a website that anyone can easily create and edit. </li></ul><ul><li>No special tools or computer languages are required. </li></ul><ul><li>Recent changes can (usually) be seen. </li></ul><ul><li>“ Wikis in Plain English” from the Common Craft Show http://www.commoncraft.com/video-wikis-plain-english </li></ul>
    3. 3. WHY WIKI? <ul><li>Unclog your email. </li></ul><ul><li>Facilitate creation. </li></ul><ul><li>Ease group projects. </li></ul><ul><li>Encourages remote users. </li></ul><ul><li>Provide easy access to information. </li></ul>
    4. 4. WIKIPEDIA (www.wikipedia.org) <ul><li>The most famous Wiki. </li></ul><ul><li>As of April 2008, has over 10 million articles in 253 languages. </li></ul><ul><li>All articles written by volunteers. </li></ul><ul><li>Requires editors to create account (register). </li></ul><ul><li>Uses MediaWiki. </li></ul><ul><li>New project – Citizendium </li></ul>
    5. 5. WIKITORIALS <ul><li>Los Angeles Times Experiment – June 2005 </li></ul><ul><li>Lasted 3 days. </li></ul><ul><li>Goal: Encourage readers to rewrite the paper’s editorials. </li></ul><ul><li>What happened? Site was flooded with obscene messages and images. </li></ul>
    6. 6. FEATURES <ul><li>Edit </li></ul><ul><li>Search </li></ul><ul><li>History </li></ul><ul><li>Navigation </li></ul><ul><li>Links </li></ul><ul><li>Attach documents </li></ul><ul><li>Upload media files </li></ul>
    7. 7. SNAPSHOT OF A WIKI Navigation Search Edit & History Tabs Log in/out
    8. 8. SNAPSHOT OF A WIKI (EDIT FUNCTION) “ WYSIWYG” Editor Save changes!
    9. 9. SNAPSHOT OF A WIKI (HISTORY FUNCTION) 2 recent edits Rollback changes
    10. 10. EDITING <ul><li>2 forms of Wiki editing. </li></ul><ul><li>WYSIWYG or wikitext. </li></ul>
    11. 11. EDITING – WYSIWYG <ul><li>WYSIWYG = What You See Is What You Get </li></ul><ul><li>Using this form of editing, the user is offered a toolbar to complete any markup, such as “bold” or “italics”. This is similar to word processing. </li></ul>
    12. 12. EDITING – WIKITEXT <ul><li>Wikitext is a markup language (similar to HTML). </li></ul><ul><li>Pro: Easy to learn. </li></ul><ul><li>Con: Not consistent across Wikis. </li></ul><ul><li>Example from MediaWiki: </li></ul><ul><li>What you type: </li></ul><ul><li>You can ''italicize text'' by putting 2 apostrophes on each side. </li></ul><ul><li>3 apostrophes will '''bold the text'''. </li></ul><ul><li>5 apostrophes will '''bold''' and ''italicize'' '''''the text'''''. </li></ul><ul><li>What you see: </li></ul><ul><li>You can italicize text by putting 2 apostrophes on each side. </li></ul><ul><li>3 apostrophes will bold the text . </li></ul><ul><li>5 apostrophes will bold and italicize the text . </li></ul>
    13. 13. SECURITY <ul><li>Public – Anyone can view and edit. </li></ul><ul><li>Protected – Anyone can view, but only members can edit. </li></ul><ul><li>Private – Only members can view or edit. </li></ul><ul><li>Community – Change Patrol </li></ul><ul><li>Advanced Features – Email notification, RSS Feeds, etc. </li></ul>
    14. 14. COMMUNITY <ul><li>The community can play many important roles related to a wiki. They contribute to the culture and shared knowledge . </li></ul><ul><li>They can be: </li></ul><ul><li>Authors </li></ul><ul><li>Users </li></ul><ul><li>Security </li></ul><ul><li>Marketing </li></ul><ul><li>Critics </li></ul>
    15. 15. WIKI ETIQUETTE OR WIKIQUETTE <ul><li>Be bold! Make changes! </li></ul><ul><li>Make notes to explain changes. </li></ul><ul><li>Be prepared to explain your changes. </li></ul><ul><li>Be polite. </li></ul><ul><li>Don’t take things personally. </li></ul><ul><li>Stay on topic. </li></ul><ul><li>Don’t delete useful content. </li></ul><ul><li>Provide citations. </li></ul>
    16. 16. CHOOSING A WIKI <ul><li>Hosted vs. Installed Wikis </li></ul>
    17. 17. CHOOSING A WIKI - HOSTED <ul><li>Definition : A wiki that is installed on a public server and administered for the users. Offers templates. </li></ul><ul><li>Considerations : </li></ul><ul><li>Ease of set-up. </li></ul><ul><li>User invitations & limits. </li></ul><ul><li>Storage space. </li></ul><ul><li>Public, protected or private ($). </li></ul><ul><li>Page protection. </li></ul><ul><li>Cost. </li></ul><ul><li>Customization. </li></ul><ul><li>Data export capabilities. </li></ul>
    18. 18. CHOOSING A WIKI - INSTALLED <ul><li>Definition : A wiki that is installed on a private server and administered by the users/organization. More customizable. </li></ul><ul><li>Considerations : </li></ul><ul><li>Skill level of users. </li></ul><ul><li>Number of contributors and viewers. </li></ul><ul><li>Needed security level. </li></ul><ul><li>Potential size of wiki. </li></ul><ul><li>Level of automation needed. </li></ul><ul><li>Technical expertise available. </li></ul><ul><li>Desire to be a wiki champion. </li></ul>
    19. 19. CHOOSING A WIKI – HELP! <ul><li>WikiMatrix – Compare Them All </li></ul><ul><li>Allows you to select criteria and compare wikis side by side. </li></ul><ul><li>Free service. </li></ul>http://www.wikimatrix.org/
    20. 20. PBWIKI (http://pbwiki.com)
    21. 21. MEDIAWIKI ( www.mediawiki.org )
    22. 22. GOOGLE SITES (www.google.com/sites)
    23. 23. <ul><li>Another Common Craft Video: </li></ul><ul><li>www.commoncraft.com/wetpaint </li></ul>WETPAINT (www.wetpaint.com)
    24. 24. BUSINESS USES <ul><li>Reduce Email – Create one wiki entry instead of sending an email to all staff/customers. </li></ul><ul><li>Shared Repository – Information can be stored on the wiki instead of in a desk drawer or in someone’s email account. </li></ul><ul><li>Knowledge Management – As staff change, information is located in a centralized location. </li></ul><ul><li>Training – Centralized information makes it easier to train staff. </li></ul>
    25. 25. BUSINESS USES <ul><li>Company or Department Intranet – Less complicated than a traditional intranet. Needs less IT assistance. </li></ul><ul><li>Web Publishing – Online and easily updated for staff or customers. </li></ul><ul><li>Simple Databases – Easily sorted and seen by the user community. </li></ul><ul><li>Shared Spreadsheets & Documents </li></ul><ul><li>Save Money – Possibly replace other costly programs. </li></ul>
    26. 26. WHEN NOT TO WIKI… <ul><li>Community authorship is not appropriate. </li></ul><ul><li>Greater control over the visual layout is desired. </li></ul><ul><li>The content will not change often. </li></ul><ul><li>The content is timely and then obsolete (consider a blog.) </li></ul><ul><li>Concerns over privacy (copyright, trade secrets, etc.) cannot be addressed by private settings on a wiki. </li></ul><ul><li>There is no one to monitor/maintain the wiki. </li></ul>
    27. 27. QUESTIONS? <ul><li>Presented by Kristin </li></ul><ul><li>7/2/08 </li></ul><ul><li>Westerville Public Library </li></ul><ul><li>Presentation can be found at: www.slideshare.net/westervillelibrary </li></ul><ul><li>All links can be found at: </li></ul><ul><li>http://del.icio.us/westervillelibrary/wikis </li></ul>
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