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Deanna Lynn Cole, CVA
CEO - Founder
!
Introducing a
Volunteer
Mentoring
Program
- Part 2 -
VolunteerMatch.org Webinar 15JAN2015
© 2014
JAN National Mentoring Month
[…NOW, THEREFORE, I, BARACK OBAMA, President of the United States of America,
by virtue of the authority vested in me by the Constitution and the laws of the United
States, do hereby proclaim January 2015 as National
Mentoring Month.…]
!
http://www.whitehouse.gov/the-press-office/2014/12/31/presidential-
proclamation-national-mentoring-month-2015
http://www.serve.gov/mentoring
© 2014
Thank Your Mentor Day™
JAN 15, 2015 - National “Thank Your Mentor Day”
#SomeoneWhoMatters & #MentoringWorks
!
Thank Your Mentor Day™ is an initiative of the Harvard School of Public Health.
http://www.nationalmentoringmonth.org/get_involved/thankyourmentorday/
© 2014
STRUCTURE
• Design
Focus, matching process, training, guidelines,
accountability
• Matching competencies in areas of:
Learning vs teaching, roles, personality types,
expectations
• Training
What it is & is not, obstacles & bridges, cycle
• Support
Formal
vs.
informal
© 2014
What we’ll cover in Part 2
• Tips to train & support volunteer mentors
• Tools for managing a volunteer mentoring team
• Discuss opportunities for volunteer leadership &
development in a mentoring program
© 2014
CHALLENGES
1. No Plan = No program
2. Mentors who can’t or (just don’t want to)
3. Misguided or misunderstood expectations
4. Perceived as disciplining/punishment
5. Learning gaps
6. Administrative; reporting
7. Loss or lack of funding
© 2014
Things to include in TRAINING
• Goals
• Program desired outcomes
• Target audience
• FUN factor
• Marketing & recruiting plans
• Benefits to mentors/protégés
and organization
• Budgeting
• Matching process
• Training outline
• Access to materials & support
• Potential mentoring & career
development activities
© 2014
TRAINING tips
• Start with the “Why”
• Identify org & personal goals
• Organizational road map
• Cater to target audience
• Manageable benchmarks
• Marketing Kits; social media
• Pre/post surveys
• Share success stories
• Ensure materials are current
• Training format options
• Give permission to be
creative…where applicable
© 2014
SUPPORT tips
• Appreciate & recognize
• Leadership styles identified
• Systematic success check-ins
• On-going training
• Mentor ‘Support’ Groups
• Balance the requirements
• Listen; act
• Communication strategic plan
• Provide discussion prompts
• Give permission to ‘tap out’
• Develop/maintain checklists
• Identify resources/roadmap
© 2014
Helpful TOOLS
• Mentor Program Manager/POC
• Meaningful activities; Life maps, traditions, events
• Maintain consistent record keeping system
• Create a steering committee/workgroup
• Development Mentor/mentor Handbook; to include
supervisor & org roles/responsibilities
© 2014
OPPORTUNITIES
Mentoring types:
➡ Flash; single, group, sequential, speed
➡ Group
➡ Peer
➡ Reverse
➡ Situational
➡ Supervisory
➡ Team
➡ Virtual
© 2014
TODAY’s take-a-ways
✓ Remember information is key
๏ Identify formal/informal needs
๏ Communication strategic planning, mentor handbook
!
✓ Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
!
✓ Invite volunteers to participate
๏ Think tank, training, evaluation & feedback
๏ Use social media, build marketing kits
!
!
!
!
!
!
!
!
!
!
!
!
!
!
Deanna Lynn Cole, CVA

CEO - Founder
@iVolunteerU
iVolunteerUNIVERSITY@gmail.com
www.facebook.com/iVolunteerUNIVERSITY
913.777.4488

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Volunteer Mentoring Part 2

  • 1. Deanna Lynn Cole, CVA CEO - Founder ! Introducing a Volunteer Mentoring Program - Part 2 - VolunteerMatch.org Webinar 15JAN2015
  • 2. © 2014 JAN National Mentoring Month […NOW, THEREFORE, I, BARACK OBAMA, President of the United States of America, by virtue of the authority vested in me by the Constitution and the laws of the United States, do hereby proclaim January 2015 as National Mentoring Month.…] ! http://www.whitehouse.gov/the-press-office/2014/12/31/presidential- proclamation-national-mentoring-month-2015 http://www.serve.gov/mentoring
  • 3. © 2014 Thank Your Mentor Day™ JAN 15, 2015 - National “Thank Your Mentor Day” #SomeoneWhoMatters & #MentoringWorks ! Thank Your Mentor Day™ is an initiative of the Harvard School of Public Health. http://www.nationalmentoringmonth.org/get_involved/thankyourmentorday/
  • 4. © 2014 STRUCTURE • Design Focus, matching process, training, guidelines, accountability • Matching competencies in areas of: Learning vs teaching, roles, personality types, expectations • Training What it is & is not, obstacles & bridges, cycle • Support Formal vs. informal
  • 5. © 2014 What we’ll cover in Part 2 • Tips to train & support volunteer mentors • Tools for managing a volunteer mentoring team • Discuss opportunities for volunteer leadership & development in a mentoring program
  • 6. © 2014 CHALLENGES 1. No Plan = No program 2. Mentors who can’t or (just don’t want to) 3. Misguided or misunderstood expectations 4. Perceived as disciplining/punishment 5. Learning gaps 6. Administrative; reporting 7. Loss or lack of funding
  • 7. © 2014 Things to include in TRAINING • Goals • Program desired outcomes • Target audience • FUN factor • Marketing & recruiting plans • Benefits to mentors/protégés and organization • Budgeting • Matching process • Training outline • Access to materials & support • Potential mentoring & career development activities
  • 8. © 2014 TRAINING tips • Start with the “Why” • Identify org & personal goals • Organizational road map • Cater to target audience • Manageable benchmarks • Marketing Kits; social media • Pre/post surveys • Share success stories • Ensure materials are current • Training format options • Give permission to be creative…where applicable
  • 9. © 2014 SUPPORT tips • Appreciate & recognize • Leadership styles identified • Systematic success check-ins • On-going training • Mentor ‘Support’ Groups • Balance the requirements • Listen; act • Communication strategic plan • Provide discussion prompts • Give permission to ‘tap out’ • Develop/maintain checklists • Identify resources/roadmap
  • 10. © 2014 Helpful TOOLS • Mentor Program Manager/POC • Meaningful activities; Life maps, traditions, events • Maintain consistent record keeping system • Create a steering committee/workgroup • Development Mentor/mentor Handbook; to include supervisor & org roles/responsibilities
  • 11. © 2014 OPPORTUNITIES Mentoring types: ➡ Flash; single, group, sequential, speed ➡ Group ➡ Peer ➡ Reverse ➡ Situational ➡ Supervisory ➡ Team ➡ Virtual
  • 12. © 2014 TODAY’s take-a-ways ✓ Remember information is key ๏ Identify formal/informal needs ๏ Communication strategic planning, mentor handbook ! ✓ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists ! ✓ Invite volunteers to participate ๏ Think tank, training, evaluation & feedback ๏ Use social media, build marketing kits
  • 13. ! ! ! ! ! ! ! ! ! ! ! ! ! ! Deanna Lynn Cole, CVA CEO - Founder @iVolunteerU iVolunteerUNIVERSITY@gmail.com www.facebook.com/iVolunteerUNIVERSITY 913.777.4488