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Travel Security
Training
Tips for safer travel to
critical destinations

© b2b-compliance.com 2013

1
Preliminary remarks
 This comprehensive guide for safer (business) travel has been



developed by international security experts and frequent
travelers. It contains hundreds of valuable tips to make your trip
to a foreign country safer.
Check the end of the presentation for commercial and private
download options or click here.

© b2b-compliance.com 2013

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Table of Contents I
 General remarks on travel risks

 General advice for safer travel
 Airport risks
 Taxi risks
 Public transport risks
 Hotel risks
 Carjacking

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Table of Contents II
 Security advice for female
travelers
 Common fraud scams
 Protecting yourself from petty
theft
 Avoiding and reacting to violent
crime
 Civil unrest situations

 Personal Surveillance and
Targeting

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General remarks on travel risks
 For generations, thieves have
targeted travelers. While some
tactics have been regularly
practiced, new techniques are
always emerging. Today, a common
tactic is the use of diversions to
distract unsuspecting travelers and
rob them. Thieves can range in age
from adults to children. They are
cunning, quick with their hands, and
can attack in groups or individually.
In almost every case, the traveler is
unaware that they have been
robbed until it is too late.
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General advice (1/2)
 Maintain a low profile. Avoid
advance publicity concerning travel
plans, and keep personal itineraries
on a ”need to know” basis.
 Never leave luggage unattended
anywhere, as thefts and tampering
have been reported in virtually every
region of the world. Make sure to
secure all check-in luggage and handcarry valuables with locks. Always
avoid using employment
identification on luggage tags.

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General advice (2/2)
 Often, travelers are the targets of
attacks because they are well-dressed.
Dress casually while traveling abroad,
and try to look like the ”average
tourist” rather than an affluent
businessperson, as it may decrease
the chances of falling victim to crimes
such as thefts and robberies.
 Leave expensive belongings inside
carry-on baggage in a hotel safe or at
home, and keep the hotel key with
you at all times.

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Airport risks (1/5)
 Airport criminals tend to work in pairs
during most airport scams, whereby
one person acts as a distracting
element, while the other promptly
steals the desired goods, catching the
traveler or businessperson unaware.
Typically, the distracting criminal will
approach the victim with a set of
questions, or guide the victim though
conversation towards looking at
another direction. The key aspect of
the initial scam is to get the victim
focused on something else, while the
second or third accomplice walks up
and lifts their bag.
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Airport risks (2/5)
 For example, in the classic phone
booth scam, the criminal will
approach the traveler on
opposite side of where he/she
placed her luggage and ask for
help, while an accomplice swiftly
steals their luggage from the
other side while the victim is
unaware.

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Airport risks (3/5)
 Thieves have been known to target
travelers even at security checkpoints,
albeit less often than at other areas of
the airport. In this type of crime, a
person steps in front of the traveler
waiting to go through the carry-on
conveyer security checkpoint. The
criminal then proceeds to go through the
x-ray detector several times, invariably
setting off the alarm with numerous
metal items or change in his/her pocket.
Meanwhile, an accomplice, who passes
through detection without problem,
unnoticeably swipes the victim’s suitcase
or laptop computer while they wait to be
checked at the other side of the
checkpoint.
© b2b-compliance.com 2013

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Airport risks (4/5)
 Sometimes travelers are expecting
to be met at the airport, either by
a driver, hotel courtesy, or a thirdparty contact. In many cases,
criminals will simply write the
names seen written on other
placards, then hold up their own
placard with the potential victim’s
name written on it - in hopes of
luring an unwary traveler. In
some countries, passenger lists
are not kept secured or
confidential, and criminals are
easily able to access passenger
names and unsuspecting victims.
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Airport risks (5/5)
 Arrange to be met at the airport by a
hotel courtesy vehicle or by a known
contact. Make sure to know the
name of the driver or contact. Ask
for their name and details to verify
that they are the right person to
meet. If someone cannot be met,
find out in advance about safe
alternatives and trusted taxi services.

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Taxi risks (1/2)
 The range of service and general
safety in taxicabs may vary greatly
from one country or region of the
country to the next. While taxi
services usually provides the
passenger with a quick and safe
method of travel, the presence of
criminal elements, sometimes
including the taxi driver, cannot
altogether be ruled out.

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Taxi risks (2/2)
 If it is necessary to ride in local
taxis, keep all the doors locked and
windows rolled up, to prevent
thieves from reaching inside and
snatching belongings. Never enter
a vehicle that already has a
passenger already present as the
passenger may be a potential
criminal waiting for a traveler
unaware while riding together in
transit. Sometimes, the criminal is
working in collusion with the taxi
driver. In such a case, the driver
takes the unsuspecting passenger
to an isolated location where the
other passenger and the driver can
easily rob, or even hurt, the victim.

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Public transport risks (1/2)
 There have been increasing reports
of travelers being pickpocketed and
robbed while riding aboard public
buses. As buses tend to be
crowded, many criminal elements,
primarily those interested in
pickpocketing and petty theft, will
stand up near their intended target
to wait for an ample time to steal a
purse or wallet from behind. It is
not uncommon for criminal
elements to follow confused
travelers or those appearing
unfamiliar with their surroundings at
their bus drop off point.
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Public transport risks (2/2)
 If possible, sit as close as possible
towards the front of all public buses,
as it will be easier to alert the driver
in case of emergency and reduce the
chances of one falling victim to
crime. Keep valuables well hidden
from plain view, and be wary of
other passengers who are sitting
close by. Avoid getting off at bus
stops that are not well lit, and
proceed to the nearest crowded
store or building if feeling
threatened or suspect being
followed by another individual.
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Hotel risks (1/5)
 Prior to traveling, it is recommended
that you copy all important
documents in the event of a loss.

 Consider making reservations using
your employer’s street address,
without identifying the company, and
using your personal credit card when
traveling to politically sensitive
areas.
 When making room reservations,
request a room between the second
and seventh floor. Ground floors are
considered vulnerable since they
afford easy access to street intruders.
Rooms located above the seventh
floor are generally not accessible to
fire rescue equipment (e.g. ladders).

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Hotel risks (2/5)
 Hotel crime is generally considered by
hoteliers to be “dirty laundry” and not to
be “aired” in public. It is guarded as an
in-house secret, shared with other
hoteliers only if necessary, and divulged
to public law enforcement only when
required by law. It is an unwritten rule
that guests, the public, or even
employees of the hotel not be made
privy to crime reports unless absolutely
necessary. Hotel security records, if
maintained, are considered proprietary
information, released only by court
order, and then rarely without a legal
battle. This code of silence is still an
honored tradition observed by hotels
throughout the world.

© b2b-compliance.com 2013

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Hotel risks (3/5)
 Keep your hotel room key with you at
all times. The two most common
ways that thieves and others use to
determine if a person is in their hotel
room is to look at the hotel room mail
slot and/or key board, or to call the
room on the house phone. If your
room key is visible, it is a clear sign
that you are out and the coast is clear
for someone who is interested in
scouring your room and luggage.
 Request that housekeeping service
your room while you are at breakfast,
rather than leave a “Please Service”
sign on the door knob. This sign is a
signal to criminals that the room is
unoccupied.
© b2b-compliance.com 2013

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Hotel risks (4/5)
 Utilize portable or improvised burglar
alarms while asleep. Two ash trays
and a water glass are quite effective
as an alarm when placed on the floor
in front of the entry door into your
room. Place a water glass in one ash
tray and put the second ash tray on
top of the glass. If a straight chair is
available, place it next to the door and
put the ashtray/water glass alarm on
the edge of the chair where it will fall
with enough noise to waken you.

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Hotel risks (5/5)
 Be cautious when entering rest rooms
in the hotel. Female travelers should
be alert when placing purses on
hangers on the inside of the lavatory
doors, or on the floor in stalls – two
frequent locations for grab-and-run
thefts.
 Areas around public telephones are
often used by criminals to stage
pickpocket thefts. Caution is urged in
safeguarding telephone credit card
numbers. Criminals wait for callers to
announce credit card numbers on
public phones and then sell the
numbers for unauthorized use. Hotel
bars and restaurants are also the
favorite hunting grounds for thieves.

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Rental Cars (1/2)
 Rental cars can create a risk for
travelers because criminal elements
can easily identify tourists and
foreigners by stickers or license plate
numbers of the rental car company.
 Criminal elements simply wait and
follow the rental cars after airport
pick up and make them a favorite
target for smash & grab crimes as
well as carjacking.
 Therefore it is strongly recommended
in critical countries or regions to get a
neutral car from the provider that
can not be identified as a rental car.
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Rental Cars (2/2)
 In many countries airports are
located very close to slums or
townships. Examples are Cape Town,
Johannesburg, Nairobi, Manila and
Mumbai.
 These districts are considered highcrime-areas and should never be
entered by a foreign traveler.
 Make sure to take the direct way
from the airport via main routes to
your destination. Never use side
routes or small streets to leave the
airport area towards your
destination. Be careful not to take a
highway exit into a no-go-area.
© b2b-compliance.com 2013

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Carjacking (1/6)
 As carjacking becomes more prevalent
worldwide, travelers must be
equipped to react to this menace
appropriately. The first precaution one
should always employ is to use a car
whose make and model are lowprofile. Carjackers will judge the
potential of a target based on the
perceived value of the vehicle.
Travelers are advised to use vehicles
common to the country or region in
which they are working. License plates
should be the same as the local
citizenry.
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Carjacking (2/6)
The following is a more detailed list of
preventative measures one can
employ to avoid becoming victim of
a carjacking.
 Avoid traveling after dark. If
necessary, arrange to travel in
“numbers.” Remote areas of the
cities and countryside should be
avoided during evening hours.
 Know the route being taken so as
to avoid possible obstructions, such
as road repairs, that would force
the vehicle to slow down or stop.
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Carjacking (3/6)
 When driving and stopping at
intersections, maintain a good
distance between your own vehicle
and any vehicle in front of you,
particularly a truck. This will help
you avoid being boxed in.
 Drive in the furthest left lane as
much as possible. Carjackers usually
approach from the side of the
vehicle closest to the driver. The
target vehicle will have more
maneuvering room if it is not boxed
in against the shoulder of the road.
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© b2b-compliance.com 2013
Carjacking (4/6)
 Try to lose any would-be-assailant in
traffic. Carjackers prefer to do their
work at intersections so that they will
have a choice of escape routes. The
would-be victim can also try to use
intersections as escape routes.
 Install a car phone with a remote
speaker. In countries that have no
such capability, consider installing a
two-way radio.

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© b2b-compliance.com 2013
Carjacking (5/6)
 Ensure that the gas cap, trunk, and
hood compartments are lockable.
Keep your vehicle locked at all
times when not in use. At home, do
not leave your car in the driveway
or street overnight. Always park
your vehicle in a garage when not
in use.
 Never allow the gas tank to
contain less than half a tank of gas
so as to avoid running out while
enroute to a destination. A vehicle
with plenty of gas will also enable
you to flee potential danger or
travel a significant distance to
safety.
© b2b-compliance.com 2013

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Carjacking (6/6)
 In unsafe regions of the world,
consider installing special
equipment in your vehicle, such as
an inside hood latch, dual batteries,
electric locks, siren/p.a. system, and
ram bumpers.
 In particularly dangerous and
hostile areas, consider installing
bullet-proof glass and special heavy
duty undercarriages. In South
Africa, some cars come equipped
with flame-throwers. These types of
protective measures should be
coordinated with one’s corporate
security department.
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© b2b-compliance.com 2013
Female Travelers (1/16)
 It is estimated that women conduct
120 million business trips annually,
and currently make up more than 40
percent of all travelers.
Unfortunately, females who travel
alone are often the most desirable
targets for crimes, such as
pickpocketing, purse snatching and
assault.

 Recent crime statistics in major
international municipalities have
brought about heightened
awareness for women all over the
world. Security issues are now the
chief concern among female
executives and travelers, particularly
for those traveling to abroad. © b2b-compliance.com 2013

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Female Travelers (2/16)
Hotel safety advice:
 Female travelers should request
rooms that are situated away from the
elevator landing and stairwells. This is
to avoid being caught unwittingly by
persons exiting the elevator with you
or hiding in a stairwell.
 When completing the guest registry,
women are encouraged to sign their
name in a gender-neutral fashion
using only their first initial and last
name, such as M. Clark.

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© b2b-compliance.com 2013
Female Travelers (3/16)
 Do not write your home address or
telephone number on luggage tags. If
possible, use a work address and
telephone number. Also, do not place
a sign outside your hotel door
requesting maid service, as it gives the
impression that the room is empty
and may attract strangers.
 When returning to your hotel late at
night, ask to be escorted to your room
by hotel security personnel. Try not to
accept a hotel room on the first floor.
Also, use the hotel safe to protect
important belongings and/or
documents.
© b2b-compliance.com 2013

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Female Travelers (4/16)
 In many countries, women are
extremely vulnerable to incidents of
harassment and violence. Some
individuals have complained that
when problems arise, hotel
management and security personnel
are often unresponsive. The problem
is known to increase in foreign
locations where language and
cultural differences are major
factors. This reality makes it
extremely important for the female
traveler to guard herself with
regional knowledge and
precautionary security measures.
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Female Travelers (5/16)
 In Spain and Italy, for instance,
women travelers need to be prepared
for the aggressive behavior of men,
and should adhere to the host
country’s general “standards” of
women, so as not to attract unwanted
attention from others. Women in
Middle Eastern countries are expected
to dress extremely conservative, and it
is wise for foreign national women to
do the same. In southern Europe, it is
rare that women travel or roam alone
at night, and it then becomes
necessary for the female traveler to
use an escort for any nighttime travel.
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Female Travelers (6/16)
 South Africa has the highest rate of
violent crime for any nation not at
war. Most crime is found in suburban
areas of larger cities. The countryside,
while safer, is home base for multiple
tribal and political gangs. Homicides
are frequent, half of these occurring in
the course of another crime.
Carjacking is so common that many
people do not stop at traffic lights.
South Africa’s level of sexual assaults
is among the highest in the world.

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Female Travelers (7/16)
 The Philippines has seen a recent
increase in crime, especially in the
larger cities. The most common crimes
include mugging and pickpocketing,
burglary and robbery. Foreigners are
favored targets. Kidnapping is also on
the rise and recently kidnappers have
switched their attention to non-Asian
business people. Reports of sexual
harassment are commonplace
throughout the Philippines by both
Filipino and foreign women.
Foreigners are viewed as symbols of
affluence, making them lucrative
targets, and a foreign woman who is
alone appears to be more vulnerable,
thus increasing her risk of abduction,
© b2b-compliance.com 2013
harassment or attack.

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Female Travelers (8/16)
 In Latin America males tend to view
non-Hispanic women as sexually
promiscuous. Factors that may
influence that perception are flashy
clothing, drinking alcohol, smoking, or
the lack of a male escort. Although it
is generally estimated that sexual
assaults are high in Latin America,
such crimes often go uninvestigated,
due social and cultural factors that
discourage women from reporting
rapes and assaults. Women are often
the victims of robberies, muggings and
purse/jewelry snatching. Such crimes
are on the rise in Peru and often take
place in broad daylight at hotels,
restaurants and shopping areas.
© b2b-compliance.com 2013

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Female Travelers (9/16)
 The best travel tips for women have
often come from experienced female
travelers. These individuals have
repetitively advised that it is most
important for women executives and
vacationers to use common sense
security measures, become familiar
and aware of surroundings and trust
instincts during times of travel to
avoid unwarranted violence. It is
particularly important to set up points
of contact before leaving town and
upon arrival. Travelers should also
establish a way in which to regularly
communicate with family members
and friends for safety purposes.
© b2b-compliance.com 2013

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Female Travelers (10/16)
 Some experienced female travelers
have even recommended walking and
standing near other women and/or
families, wearing men’s clothes to
disguise sex, or even a wedding ring, if
one is not already being worn.
Ultimately, it has been said that
women should walk with confidence
and assurance, but that they should
not forget to anticipate problem
situations, as they may arise
unexpectedly. This type of securityminded alertness puts the woman
traveler on the defensive and allows
her to be “self protecting.”
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© b2b-compliance.com 2013
Female Travelers (11/16)
 The female traveler should always leave
a business or vacation itinerary with a
family member or another executive,
particularly when visiting an area that
may be considered dangerous. She
should also be met at the airport by a
trusted escort. Once reaching her
destination, she should attempt to
adhere to the following:
 If possible, travel with at least one
companion.
 Women travelers should stay alert at all
times and avoid secluded areas when
traveling throughout any country, as it is
easy to inadvertently enter into an
unsafe location.
© b2b-compliance.com 2013

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Female Travelers (12/16)
 If renting a vehicle, ask for the latest
map and directions to specific places
or hotels. Be certain to ask which
neighborhoods or areas can be
dangerous and should be avoided and
always pay close attention to where
you park your vehicle; avoid secluded
parking lots and look for parking
spaces in well-lit areas at night.
 If someone honks a horn or yells at
you to indicate that something is
wrong with your vehicle, do not stop.
Instead, drive to a busy, well-lit area
before inspecting the problem.
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© b2b-compliance.com 2013
Female Travelers (13/16)
 It is suggested to check with a hotel or
your local colleagues for confirmation
on the safest taxi services and/or
general means of transportation. If
possible, use hotel limousines or taxi
companies that are recommended by
the hotel. When departing by taxi let
someone (e.g. the concierge or a
colleague) write down number plate
or registration number of the taxi.
 Women travelers should wear
sunglasses while walking on city or
town streets. This helps travelers to
keep an eye on the behavior of others
without establishing eye contact with
strangers.
© b2b-compliance.com 2013

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Female Travelers (14/16)
 If a female traveler is being pursued
by a stranger, it is important for her to
consider some defensive tactics. For
example, run toward others and yell,
“Fire” -- this attracts attention more
than yelling, “help.” Women travelers
should also consider investing in small
personal travel alarms, as well as
mace spray, which can help fend-off
attackers.

 Do not wear expensive-looking
jewelry. Remember that thieves may
not know the difference between
pieces of real and costume jewelry.
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© b2b-compliance.com 2013
Female Travelers (15/16)
 Use a money belt rather than a purse.
If you use a handbag, keep it close to
the body.
 Do not carry more cash than
necessary or more than one credit
card.
 Carry a cellular phone, but keep it
concealed in your clothing.
 Avoid secluded public bathrooms. In
some instances, rapists disguise
themselves as females and seek their
victims in these facilities.
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Female Travelers (16/16)
 Do not use ATM machines at night
unless the area is open and well lit.
 Exchange money only at official
currency outlets.

 If you are sexually harassed, ignore
the proposition and continue on your
way or deliver a firm and confident
NO.
 If you become the victim of a crime,
immediately contact your home
nation’s diplomatic or consular office
and, if traveling on business, your
employer.
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© b2b-compliance.com 2013
Common fraud scams (1/6)
 A commonly reported tactic includes
one in which criminals will leave or
drop money/valuables on the street to
be found by the unsuspecting victim,
also known as a ”pigeon drop”. The
victim is then expected to pick up the
money or valuable object. Once the
victim has the item in their
possession, he/she will be confronted
by the criminal or an accomplice who
will try to claim that the item was
stolen from them and demand
compensation. Sometimes, the
criminal or an accomplice will lure the
victim into an isolated area in order to
divide the findings, then robbing them
once in the isolated area.
© b2b-compliance.com 2013

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Common fraud scams (2/6)
 Other cases have been reported, in
which the police or those
impersonating police officers work in
collusion with such schemes in order
to extort money and other valuables
from the victim. A tense situation is
also further exacerbated by confusion
caused by language barriers in foreign
countries. In these instances, do not
pick up the money or valuable object.
Simply inform that person or get their
attention to tell them that they have
dropped something and continue
walking.
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© b2b-compliance.com 2013
Common fraud scams (3/6)
 In other instances, victims have been
distracted by stains on their clothing
pointed out by strangers, who are
usually the ones who inflicted the
stain in the first place. The
perpetrators often have bottles of
mustard, water, ketchup, etc. on hand
to stain the victims clothing, and then
offer to help them clean it out. This is
a typical scam to lift personal items
from the victim’s clothing. When
confronted with such a situation, do
not accept their help and go
elsewhere alone to clean it off.
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© b2b-compliance.com 2013
Common fraud scams (4/6)
 A very disturbing but regular
occurrence, especially in countries
with weak police response and
security, has been the
impersonation of police officers.
These impersonators, either
plainclothes or in the seemingly
proper uniform, will solicit bribes
from foreigners for minor offenses
that incur a fine ”on the spot”.

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© b2b-compliance.com 2013
Common fraud scams (5/6)
 Sometimes, travelers have been
targeted for bribery by legitimate but
underpaid officers/militia looking to
supplement their income. In such
instances, it is advised to ask to see
some sort of identification and then, if
still asked to pay a ”fine”, request to
pay the fine at a nearby police station
with a proper receipt. Moreover, for
scenarios such as this, travelers need
to familiarize themselves with the
status of police response in the
country or region and whether police
impersonation is a common
occurrence.
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Common fraud scams (6/6)
 Although known as ”date rape drugs”,
Gamma Hydroxy Butyrate (GHB) and
Rohypnol are most commonly used for
robbery and muggings. Both drugs
come in pill and liquid forms and can
be combined with even the smallest
amount of alcohol to take an almost
immediate effect when consumed.
Upon consumption, victims
experience disinhibition and amnesia
– often blacking out. Therefore, the
best defense against such tactics is
prevention. Never leave beverages
unattended, especially if it is a widemouthed glass, and only accept
unopened bottles or drinks from the
bar.
© b2b-compliance.com 2013

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Protecting yourself from petty theft (1/6)
 Petty thieves prey on travelers,
especially on those who appear lost,
confused or alone in an unfamiliar
environment. These tips can help you
protect yourself from petty crime:
 Avoid carrying large amounts of cash.
Use traveler's checks and change
them only as you need currency.
Countersign traveler's checks in front
of the person who will cash them,
not beforehand.

 Avoid carrying a purse or wallet. You
will often be in crowded areas that
are prime hunting grounds for
pickpockets and purse-snatchers.
© b2b-compliance.com 2013

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Protecting yourself from petty theft (2/6)
 If you must carry a wallet, wrap it in a
rubber band - this creates friction,
making it harder to pickpocket - or use
a chain to attach your wallet to a belt.
 If you must carry a purse, keep it
closed, place the strap over one
shoulder (not around your neck), keep
the purse to your front and keep your
hand on it.
 Do not use fanny packs or tummy
packs - these advertise where your
valuables are.

 Do not flash large amounts of money
when paying a bill. If paying in cash,
give the vendor an amount close to
the purchase price.

© b2b-compliance.com 2013

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Protecting yourself from petty theft (3/6)
 Deal only with authorized agents
when you exchange money, buy
airline tickets or purchase souvenirs.
Do not change money with
unauthorized individuals. Keep copies
of all exchange transactions and
receipts for purchases.
 Try to keep credit cards in sight during
entire transactions and ensure they
are returned to you before you sign
the voucher. Write the amount of the
transaction, in your own handwriting,
in the signature block; this helps
protect you against merchants who
might alter the amount on your credit
slip after you leave. Insist on a copy of
the voucher and all carbons.

© b2b-compliance.com 2013

54
Protecting yourself from petty theft (4/6)
Know Your Surroundings
 Thieves frequent transportation
centers, historical sites and tourist
attractions.
 Common ploys used by thieves to
distract you include jostling in a
crowd, spilling something on you, or
asking you to hold an infant.

 Do not become isolated in downtown
areas of large cities, especially after
dark.

55

© b2b-compliance.com 2013
Protecting yourself from petty theft (5/6)
Protect Your Belongings
 Leave spare cash, jewelry, passports,
tickets, and personal papers in a
secure place such as a hotel safe.
 Never leave valuables in open view in
a parked car. Lock items in your trunk
instead.

 Report lost or stolen possessions
immediately to the local police.
 Keep a copy of the police report for
future insurance claims and as an
explanation of your loss.

56

© b2b-compliance.com 2013
Protecting yourself from petty theft (6/6)
 After reporting missing items to the
police, report the loss or theft of:
traveler's checks to the issuing
company; credit cards to the issuing
company; airline tickets to the airline
or travel agent; and passport to the
nearest Embassy or Consulate.

57

© b2b-compliance.com 2013
Avoiding and reacting to violant crime (1/5)
 In most countries, violent crime
targeting travelers does not occur
frequently. Most targets are known
to the perpetrator and are not
targets of opportunity. Travelers
are known to usually submit to
criminal demands without the use
of force. The following advice
should help you if you are
threatened by violent crime.

58

© b2b-compliance.com 2013
Avoiding and reacting to violant crime (2/5)
Understand the Criminal and Reduce
Your Vulnerability
 Criminals are frequently desperate
individuals with nothing to lose.
 In order to raise their potential for
success, violent criminals select the
weakest available targets.
 Criminals prefer single targets.
 Criminals look for targets who are out
of place and do not fit in, or those
with apparent weaknesses. Favored
targets include elderly, female,
handicapped and intoxicated
foreigners.
© b2b-compliance.com 2013

59
Avoiding and reacting to violant crime (3/5)
 Maintain an appearance of purpose
and awareness: Do not look lost or
refer frequently to a map in plain
view of others; walk as if you know
exactly where you are headed even if
you do not know; keep your eyes off
the ground; look directly ahead, with
an occasional glance to the sides;
periodically survey your
surroundings in a 360-degree arc;
always carry some cash in small and
varied denominations to give to
robbers (violence may occur if you
have nothing to give on demand).
60

© b2b-compliance.com 2013
Avoiding and reacting to violant crime (4/5)
 Most criminal violence occurs after
dark in isolated areas such as side
streets and alleys in urban areas,
vacant lots, empty buildings and
empty parks.
 Many incidents of criminal violence
occur in seedier areas of a city and
immediately outside bars, nightclubs,
or in the immediate vicinity of ports,
train and bus stations.
What to Do if Threatened
 If confronted by an armed criminal,
surrender your valuables
incrementally and without hesitation.
61

© b2b-compliance.com 2013
Avoiding and reacting to violant crime (5/5)
 Do not use offensive weapons such as
mace or pepper spray. If you miss or
the agent is ineffective, you have only
antagonized the criminal.
 Give the attacker only what he asks
for. In many countries, the criminal
may be satisfied with very little.
 Without appearing to do so, study
your attacker's appearance, including
his face, so that you can aid in
identifying him to the police. If you
have satisfied the criminal's demand,
back away slowly and leave the area
as soon as possible.
62

© b2b-compliance.com 2013
Civil unrest situations (1/5)
 Civil unrest can range in form from
small, organized rallies to large-scale
demonstrations and rioting. It is rare
that travelers and expatriates are
directly targeted during civil unrest,
but they can be targeted if they work
at or patronize a business or
government that is the direct target of
the unrest. People may also be
harmed simply by being in the wrong
place at the wrong time. Most
incidents of civil unrest are related to
labor disputes or social and political
issues.
63

© b2b-compliance.com 2013
Civil unrest situations (2/5)
 Avoid all large gatherings related to
civil issues. Even seemingly peaceful
rallies can spur violent activity or be
met with resistance by security
forces. Bystanders may be arrested
or harmed by security forces using
water cannons, tear gas or other
measures to control crowds.
 Maintain a low profile by avoiding
demonstration areas and
discussions of the issues at hand,
and by dressing conservatively.

64

© b2b-compliance.com 2013
Civil unrest situations (3/5)
 If violence erupts or is imminent,
leave the area as quickly as possible. If
you cannot leave the area, seek
shelter in large, public buildings such
as hotels, churches, hospitals and
museums. Wait until the crowds have
dissipated before going back outside.

 If you know of an event ahead of time,
plan pedestrian and vehicular routes
that avoid the affected areas. Road
closures and traffic delays are
possible. Give yourself extra time to
travel.
 If curfews are imposed, strictly
observe regulations and monitor the
media for immediate updates to the
situation.
© b2b-compliance.com 2013

65
Civil unrest situations (4/5)
 Tensions can run high during labor
strikes. During general strikes most
businesses close and public
transportation does not run. Rogue
taxis and buses may offer service but
should be avoided as they could be
targeted for violence. Maintain a low
profile and avoid using any form of
public transportation. Use hotel taxis or
private car services.
 During periods of long-term civil unrest,
be sure that you have adequate
amounts of cash and/or travelers
checks in case the banks close. In
extreme cases, local currency may not
be convertible.
© b2b-compliance.com 2013

66
Civil unrest situations (5/5)
 During violent or potentially violent
unrest, avoid police stations (unless
seeking help), government buildings
(including embassies), fast-food
restaurants and banks. These
establishments are often targeted.
 Severe civil unrest can significantly
disrupt businesses, industries and
services. If you must travel during
unrest ensure that hotels and
businesses will be open, services will
be available and transportation will
be running. Confirm all meetings
and reservations
67

© b2b-compliance.com 2013
Thank You
 We hope this presentation makes
your next trip to a foreign country a
little safer.

68

© b2b-compliance.com 2013
Download options
 This training material can be downloaded in PowerPoint format






for a small fee.
The private version is for non-commercial use and may not be
copied or distributed. Price: Euro 9.95
The commercial version is designed as training material for
companies. It contains an additional section on personal
surveillance and targeting. It may be copied and used for
employee trainings as often as desired. Price: Euro 39.95
Just click on the respective link above to start download
immediately after the PayPal confirmation.
© b2b-compliance.com 2013

69

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Brazil world cup 2014 security service tips - safe travel to the world cup in Brazil 2014 and other highly critical destinations

  • 1. Travel Security Training Tips for safer travel to critical destinations © b2b-compliance.com 2013 1
  • 2. Preliminary remarks  This comprehensive guide for safer (business) travel has been  developed by international security experts and frequent travelers. It contains hundreds of valuable tips to make your trip to a foreign country safer. Check the end of the presentation for commercial and private download options or click here. © b2b-compliance.com 2013 2
  • 3. Table of Contents I  General remarks on travel risks  General advice for safer travel  Airport risks  Taxi risks  Public transport risks  Hotel risks  Carjacking 3 © b2b-compliance.com 2013
  • 4. Table of Contents II  Security advice for female travelers  Common fraud scams  Protecting yourself from petty theft  Avoiding and reacting to violent crime  Civil unrest situations  Personal Surveillance and Targeting 4 © b2b-compliance.com 2013
  • 5. General remarks on travel risks  For generations, thieves have targeted travelers. While some tactics have been regularly practiced, new techniques are always emerging. Today, a common tactic is the use of diversions to distract unsuspecting travelers and rob them. Thieves can range in age from adults to children. They are cunning, quick with their hands, and can attack in groups or individually. In almost every case, the traveler is unaware that they have been robbed until it is too late. 5 © b2b-compliance.com 2013
  • 6. General advice (1/2)  Maintain a low profile. Avoid advance publicity concerning travel plans, and keep personal itineraries on a ”need to know” basis.  Never leave luggage unattended anywhere, as thefts and tampering have been reported in virtually every region of the world. Make sure to secure all check-in luggage and handcarry valuables with locks. Always avoid using employment identification on luggage tags. 6 © b2b-compliance.com 2013
  • 7. General advice (2/2)  Often, travelers are the targets of attacks because they are well-dressed. Dress casually while traveling abroad, and try to look like the ”average tourist” rather than an affluent businessperson, as it may decrease the chances of falling victim to crimes such as thefts and robberies.  Leave expensive belongings inside carry-on baggage in a hotel safe or at home, and keep the hotel key with you at all times. 7 © b2b-compliance.com 2013
  • 8. Airport risks (1/5)  Airport criminals tend to work in pairs during most airport scams, whereby one person acts as a distracting element, while the other promptly steals the desired goods, catching the traveler or businessperson unaware. Typically, the distracting criminal will approach the victim with a set of questions, or guide the victim though conversation towards looking at another direction. The key aspect of the initial scam is to get the victim focused on something else, while the second or third accomplice walks up and lifts their bag. 8 © b2b-compliance.com 2013
  • 9. Airport risks (2/5)  For example, in the classic phone booth scam, the criminal will approach the traveler on opposite side of where he/she placed her luggage and ask for help, while an accomplice swiftly steals their luggage from the other side while the victim is unaware. 9 © b2b-compliance.com 2013
  • 10. Airport risks (3/5)  Thieves have been known to target travelers even at security checkpoints, albeit less often than at other areas of the airport. In this type of crime, a person steps in front of the traveler waiting to go through the carry-on conveyer security checkpoint. The criminal then proceeds to go through the x-ray detector several times, invariably setting off the alarm with numerous metal items or change in his/her pocket. Meanwhile, an accomplice, who passes through detection without problem, unnoticeably swipes the victim’s suitcase or laptop computer while they wait to be checked at the other side of the checkpoint. © b2b-compliance.com 2013 10
  • 11. Airport risks (4/5)  Sometimes travelers are expecting to be met at the airport, either by a driver, hotel courtesy, or a thirdparty contact. In many cases, criminals will simply write the names seen written on other placards, then hold up their own placard with the potential victim’s name written on it - in hopes of luring an unwary traveler. In some countries, passenger lists are not kept secured or confidential, and criminals are easily able to access passenger names and unsuspecting victims. 11 © b2b-compliance.com 2013
  • 12. Airport risks (5/5)  Arrange to be met at the airport by a hotel courtesy vehicle or by a known contact. Make sure to know the name of the driver or contact. Ask for their name and details to verify that they are the right person to meet. If someone cannot be met, find out in advance about safe alternatives and trusted taxi services. 12 © b2b-compliance.com 2013
  • 13. Taxi risks (1/2)  The range of service and general safety in taxicabs may vary greatly from one country or region of the country to the next. While taxi services usually provides the passenger with a quick and safe method of travel, the presence of criminal elements, sometimes including the taxi driver, cannot altogether be ruled out. 13 © b2b-compliance.com 2013
  • 14. Taxi risks (2/2)  If it is necessary to ride in local taxis, keep all the doors locked and windows rolled up, to prevent thieves from reaching inside and snatching belongings. Never enter a vehicle that already has a passenger already present as the passenger may be a potential criminal waiting for a traveler unaware while riding together in transit. Sometimes, the criminal is working in collusion with the taxi driver. In such a case, the driver takes the unsuspecting passenger to an isolated location where the other passenger and the driver can easily rob, or even hurt, the victim. 14 © b2b-compliance.com 2013
  • 15. Public transport risks (1/2)  There have been increasing reports of travelers being pickpocketed and robbed while riding aboard public buses. As buses tend to be crowded, many criminal elements, primarily those interested in pickpocketing and petty theft, will stand up near their intended target to wait for an ample time to steal a purse or wallet from behind. It is not uncommon for criminal elements to follow confused travelers or those appearing unfamiliar with their surroundings at their bus drop off point. 15 © b2b-compliance.com 2013
  • 16. Public transport risks (2/2)  If possible, sit as close as possible towards the front of all public buses, as it will be easier to alert the driver in case of emergency and reduce the chances of one falling victim to crime. Keep valuables well hidden from plain view, and be wary of other passengers who are sitting close by. Avoid getting off at bus stops that are not well lit, and proceed to the nearest crowded store or building if feeling threatened or suspect being followed by another individual. 16 © b2b-compliance.com 2013
  • 17. Hotel risks (1/5)  Prior to traveling, it is recommended that you copy all important documents in the event of a loss.  Consider making reservations using your employer’s street address, without identifying the company, and using your personal credit card when traveling to politically sensitive areas.  When making room reservations, request a room between the second and seventh floor. Ground floors are considered vulnerable since they afford easy access to street intruders. Rooms located above the seventh floor are generally not accessible to fire rescue equipment (e.g. ladders). 17 © b2b-compliance.com 2013
  • 18. Hotel risks (2/5)  Hotel crime is generally considered by hoteliers to be “dirty laundry” and not to be “aired” in public. It is guarded as an in-house secret, shared with other hoteliers only if necessary, and divulged to public law enforcement only when required by law. It is an unwritten rule that guests, the public, or even employees of the hotel not be made privy to crime reports unless absolutely necessary. Hotel security records, if maintained, are considered proprietary information, released only by court order, and then rarely without a legal battle. This code of silence is still an honored tradition observed by hotels throughout the world. © b2b-compliance.com 2013 18
  • 19. Hotel risks (3/5)  Keep your hotel room key with you at all times. The two most common ways that thieves and others use to determine if a person is in their hotel room is to look at the hotel room mail slot and/or key board, or to call the room on the house phone. If your room key is visible, it is a clear sign that you are out and the coast is clear for someone who is interested in scouring your room and luggage.  Request that housekeeping service your room while you are at breakfast, rather than leave a “Please Service” sign on the door knob. This sign is a signal to criminals that the room is unoccupied. © b2b-compliance.com 2013 19
  • 20. Hotel risks (4/5)  Utilize portable or improvised burglar alarms while asleep. Two ash trays and a water glass are quite effective as an alarm when placed on the floor in front of the entry door into your room. Place a water glass in one ash tray and put the second ash tray on top of the glass. If a straight chair is available, place it next to the door and put the ashtray/water glass alarm on the edge of the chair where it will fall with enough noise to waken you. 20 © b2b-compliance.com 2013
  • 21. Hotel risks (5/5)  Be cautious when entering rest rooms in the hotel. Female travelers should be alert when placing purses on hangers on the inside of the lavatory doors, or on the floor in stalls – two frequent locations for grab-and-run thefts.  Areas around public telephones are often used by criminals to stage pickpocket thefts. Caution is urged in safeguarding telephone credit card numbers. Criminals wait for callers to announce credit card numbers on public phones and then sell the numbers for unauthorized use. Hotel bars and restaurants are also the favorite hunting grounds for thieves. 21 © b2b-compliance.com 2013
  • 22. Rental Cars (1/2)  Rental cars can create a risk for travelers because criminal elements can easily identify tourists and foreigners by stickers or license plate numbers of the rental car company.  Criminal elements simply wait and follow the rental cars after airport pick up and make them a favorite target for smash & grab crimes as well as carjacking.  Therefore it is strongly recommended in critical countries or regions to get a neutral car from the provider that can not be identified as a rental car. 22 © b2b-compliance.com 2013
  • 23. Rental Cars (2/2)  In many countries airports are located very close to slums or townships. Examples are Cape Town, Johannesburg, Nairobi, Manila and Mumbai.  These districts are considered highcrime-areas and should never be entered by a foreign traveler.  Make sure to take the direct way from the airport via main routes to your destination. Never use side routes or small streets to leave the airport area towards your destination. Be careful not to take a highway exit into a no-go-area. © b2b-compliance.com 2013 23
  • 24. Carjacking (1/6)  As carjacking becomes more prevalent worldwide, travelers must be equipped to react to this menace appropriately. The first precaution one should always employ is to use a car whose make and model are lowprofile. Carjackers will judge the potential of a target based on the perceived value of the vehicle. Travelers are advised to use vehicles common to the country or region in which they are working. License plates should be the same as the local citizenry. 24 © b2b-compliance.com 2013
  • 25. Carjacking (2/6) The following is a more detailed list of preventative measures one can employ to avoid becoming victim of a carjacking.  Avoid traveling after dark. If necessary, arrange to travel in “numbers.” Remote areas of the cities and countryside should be avoided during evening hours.  Know the route being taken so as to avoid possible obstructions, such as road repairs, that would force the vehicle to slow down or stop. 25 © b2b-compliance.com 2013
  • 26. Carjacking (3/6)  When driving and stopping at intersections, maintain a good distance between your own vehicle and any vehicle in front of you, particularly a truck. This will help you avoid being boxed in.  Drive in the furthest left lane as much as possible. Carjackers usually approach from the side of the vehicle closest to the driver. The target vehicle will have more maneuvering room if it is not boxed in against the shoulder of the road. 26 © b2b-compliance.com 2013
  • 27. Carjacking (4/6)  Try to lose any would-be-assailant in traffic. Carjackers prefer to do their work at intersections so that they will have a choice of escape routes. The would-be victim can also try to use intersections as escape routes.  Install a car phone with a remote speaker. In countries that have no such capability, consider installing a two-way radio. 27 © b2b-compliance.com 2013
  • 28. Carjacking (5/6)  Ensure that the gas cap, trunk, and hood compartments are lockable. Keep your vehicle locked at all times when not in use. At home, do not leave your car in the driveway or street overnight. Always park your vehicle in a garage when not in use.  Never allow the gas tank to contain less than half a tank of gas so as to avoid running out while enroute to a destination. A vehicle with plenty of gas will also enable you to flee potential danger or travel a significant distance to safety. © b2b-compliance.com 2013 28
  • 29. Carjacking (6/6)  In unsafe regions of the world, consider installing special equipment in your vehicle, such as an inside hood latch, dual batteries, electric locks, siren/p.a. system, and ram bumpers.  In particularly dangerous and hostile areas, consider installing bullet-proof glass and special heavy duty undercarriages. In South Africa, some cars come equipped with flame-throwers. These types of protective measures should be coordinated with one’s corporate security department. 29 © b2b-compliance.com 2013
  • 30. Female Travelers (1/16)  It is estimated that women conduct 120 million business trips annually, and currently make up more than 40 percent of all travelers. Unfortunately, females who travel alone are often the most desirable targets for crimes, such as pickpocketing, purse snatching and assault.  Recent crime statistics in major international municipalities have brought about heightened awareness for women all over the world. Security issues are now the chief concern among female executives and travelers, particularly for those traveling to abroad. © b2b-compliance.com 2013 30
  • 31. Female Travelers (2/16) Hotel safety advice:  Female travelers should request rooms that are situated away from the elevator landing and stairwells. This is to avoid being caught unwittingly by persons exiting the elevator with you or hiding in a stairwell.  When completing the guest registry, women are encouraged to sign their name in a gender-neutral fashion using only their first initial and last name, such as M. Clark. 31 © b2b-compliance.com 2013
  • 32. Female Travelers (3/16)  Do not write your home address or telephone number on luggage tags. If possible, use a work address and telephone number. Also, do not place a sign outside your hotel door requesting maid service, as it gives the impression that the room is empty and may attract strangers.  When returning to your hotel late at night, ask to be escorted to your room by hotel security personnel. Try not to accept a hotel room on the first floor. Also, use the hotel safe to protect important belongings and/or documents. © b2b-compliance.com 2013 32
  • 33. Female Travelers (4/16)  In many countries, women are extremely vulnerable to incidents of harassment and violence. Some individuals have complained that when problems arise, hotel management and security personnel are often unresponsive. The problem is known to increase in foreign locations where language and cultural differences are major factors. This reality makes it extremely important for the female traveler to guard herself with regional knowledge and precautionary security measures. 33 © b2b-compliance.com 2013
  • 34. Female Travelers (5/16)  In Spain and Italy, for instance, women travelers need to be prepared for the aggressive behavior of men, and should adhere to the host country’s general “standards” of women, so as not to attract unwanted attention from others. Women in Middle Eastern countries are expected to dress extremely conservative, and it is wise for foreign national women to do the same. In southern Europe, it is rare that women travel or roam alone at night, and it then becomes necessary for the female traveler to use an escort for any nighttime travel. 34 © b2b-compliance.com 2013
  • 35. Female Travelers (6/16)  South Africa has the highest rate of violent crime for any nation not at war. Most crime is found in suburban areas of larger cities. The countryside, while safer, is home base for multiple tribal and political gangs. Homicides are frequent, half of these occurring in the course of another crime. Carjacking is so common that many people do not stop at traffic lights. South Africa’s level of sexual assaults is among the highest in the world. 35 © b2b-compliance.com 2013
  • 36. Female Travelers (7/16)  The Philippines has seen a recent increase in crime, especially in the larger cities. The most common crimes include mugging and pickpocketing, burglary and robbery. Foreigners are favored targets. Kidnapping is also on the rise and recently kidnappers have switched their attention to non-Asian business people. Reports of sexual harassment are commonplace throughout the Philippines by both Filipino and foreign women. Foreigners are viewed as symbols of affluence, making them lucrative targets, and a foreign woman who is alone appears to be more vulnerable, thus increasing her risk of abduction, © b2b-compliance.com 2013 harassment or attack. 36
  • 37. Female Travelers (8/16)  In Latin America males tend to view non-Hispanic women as sexually promiscuous. Factors that may influence that perception are flashy clothing, drinking alcohol, smoking, or the lack of a male escort. Although it is generally estimated that sexual assaults are high in Latin America, such crimes often go uninvestigated, due social and cultural factors that discourage women from reporting rapes and assaults. Women are often the victims of robberies, muggings and purse/jewelry snatching. Such crimes are on the rise in Peru and often take place in broad daylight at hotels, restaurants and shopping areas. © b2b-compliance.com 2013 37
  • 38. Female Travelers (9/16)  The best travel tips for women have often come from experienced female travelers. These individuals have repetitively advised that it is most important for women executives and vacationers to use common sense security measures, become familiar and aware of surroundings and trust instincts during times of travel to avoid unwarranted violence. It is particularly important to set up points of contact before leaving town and upon arrival. Travelers should also establish a way in which to regularly communicate with family members and friends for safety purposes. © b2b-compliance.com 2013 38
  • 39. Female Travelers (10/16)  Some experienced female travelers have even recommended walking and standing near other women and/or families, wearing men’s clothes to disguise sex, or even a wedding ring, if one is not already being worn. Ultimately, it has been said that women should walk with confidence and assurance, but that they should not forget to anticipate problem situations, as they may arise unexpectedly. This type of securityminded alertness puts the woman traveler on the defensive and allows her to be “self protecting.” 39 © b2b-compliance.com 2013
  • 40. Female Travelers (11/16)  The female traveler should always leave a business or vacation itinerary with a family member or another executive, particularly when visiting an area that may be considered dangerous. She should also be met at the airport by a trusted escort. Once reaching her destination, she should attempt to adhere to the following:  If possible, travel with at least one companion.  Women travelers should stay alert at all times and avoid secluded areas when traveling throughout any country, as it is easy to inadvertently enter into an unsafe location. © b2b-compliance.com 2013 40
  • 41. Female Travelers (12/16)  If renting a vehicle, ask for the latest map and directions to specific places or hotels. Be certain to ask which neighborhoods or areas can be dangerous and should be avoided and always pay close attention to where you park your vehicle; avoid secluded parking lots and look for parking spaces in well-lit areas at night.  If someone honks a horn or yells at you to indicate that something is wrong with your vehicle, do not stop. Instead, drive to a busy, well-lit area before inspecting the problem. 41 © b2b-compliance.com 2013
  • 42. Female Travelers (13/16)  It is suggested to check with a hotel or your local colleagues for confirmation on the safest taxi services and/or general means of transportation. If possible, use hotel limousines or taxi companies that are recommended by the hotel. When departing by taxi let someone (e.g. the concierge or a colleague) write down number plate or registration number of the taxi.  Women travelers should wear sunglasses while walking on city or town streets. This helps travelers to keep an eye on the behavior of others without establishing eye contact with strangers. © b2b-compliance.com 2013 42
  • 43. Female Travelers (14/16)  If a female traveler is being pursued by a stranger, it is important for her to consider some defensive tactics. For example, run toward others and yell, “Fire” -- this attracts attention more than yelling, “help.” Women travelers should also consider investing in small personal travel alarms, as well as mace spray, which can help fend-off attackers.  Do not wear expensive-looking jewelry. Remember that thieves may not know the difference between pieces of real and costume jewelry. 43 © b2b-compliance.com 2013
  • 44. Female Travelers (15/16)  Use a money belt rather than a purse. If you use a handbag, keep it close to the body.  Do not carry more cash than necessary or more than one credit card.  Carry a cellular phone, but keep it concealed in your clothing.  Avoid secluded public bathrooms. In some instances, rapists disguise themselves as females and seek their victims in these facilities. 44 © b2b-compliance.com 2013
  • 45. Female Travelers (16/16)  Do not use ATM machines at night unless the area is open and well lit.  Exchange money only at official currency outlets.  If you are sexually harassed, ignore the proposition and continue on your way or deliver a firm and confident NO.  If you become the victim of a crime, immediately contact your home nation’s diplomatic or consular office and, if traveling on business, your employer. 45 © b2b-compliance.com 2013
  • 46. Common fraud scams (1/6)  A commonly reported tactic includes one in which criminals will leave or drop money/valuables on the street to be found by the unsuspecting victim, also known as a ”pigeon drop”. The victim is then expected to pick up the money or valuable object. Once the victim has the item in their possession, he/she will be confronted by the criminal or an accomplice who will try to claim that the item was stolen from them and demand compensation. Sometimes, the criminal or an accomplice will lure the victim into an isolated area in order to divide the findings, then robbing them once in the isolated area. © b2b-compliance.com 2013 46
  • 47. Common fraud scams (2/6)  Other cases have been reported, in which the police or those impersonating police officers work in collusion with such schemes in order to extort money and other valuables from the victim. A tense situation is also further exacerbated by confusion caused by language barriers in foreign countries. In these instances, do not pick up the money or valuable object. Simply inform that person or get their attention to tell them that they have dropped something and continue walking. 47 © b2b-compliance.com 2013
  • 48. Common fraud scams (3/6)  In other instances, victims have been distracted by stains on their clothing pointed out by strangers, who are usually the ones who inflicted the stain in the first place. The perpetrators often have bottles of mustard, water, ketchup, etc. on hand to stain the victims clothing, and then offer to help them clean it out. This is a typical scam to lift personal items from the victim’s clothing. When confronted with such a situation, do not accept their help and go elsewhere alone to clean it off. 48 © b2b-compliance.com 2013
  • 49. Common fraud scams (4/6)  A very disturbing but regular occurrence, especially in countries with weak police response and security, has been the impersonation of police officers. These impersonators, either plainclothes or in the seemingly proper uniform, will solicit bribes from foreigners for minor offenses that incur a fine ”on the spot”. 49 © b2b-compliance.com 2013
  • 50. Common fraud scams (5/6)  Sometimes, travelers have been targeted for bribery by legitimate but underpaid officers/militia looking to supplement their income. In such instances, it is advised to ask to see some sort of identification and then, if still asked to pay a ”fine”, request to pay the fine at a nearby police station with a proper receipt. Moreover, for scenarios such as this, travelers need to familiarize themselves with the status of police response in the country or region and whether police impersonation is a common occurrence. 50 © b2b-compliance.com 2013
  • 51. Common fraud scams (6/6)  Although known as ”date rape drugs”, Gamma Hydroxy Butyrate (GHB) and Rohypnol are most commonly used for robbery and muggings. Both drugs come in pill and liquid forms and can be combined with even the smallest amount of alcohol to take an almost immediate effect when consumed. Upon consumption, victims experience disinhibition and amnesia – often blacking out. Therefore, the best defense against such tactics is prevention. Never leave beverages unattended, especially if it is a widemouthed glass, and only accept unopened bottles or drinks from the bar. © b2b-compliance.com 2013 51
  • 52. Protecting yourself from petty theft (1/6)  Petty thieves prey on travelers, especially on those who appear lost, confused or alone in an unfamiliar environment. These tips can help you protect yourself from petty crime:  Avoid carrying large amounts of cash. Use traveler's checks and change them only as you need currency. Countersign traveler's checks in front of the person who will cash them, not beforehand.  Avoid carrying a purse or wallet. You will often be in crowded areas that are prime hunting grounds for pickpockets and purse-snatchers. © b2b-compliance.com 2013 52
  • 53. Protecting yourself from petty theft (2/6)  If you must carry a wallet, wrap it in a rubber band - this creates friction, making it harder to pickpocket - or use a chain to attach your wallet to a belt.  If you must carry a purse, keep it closed, place the strap over one shoulder (not around your neck), keep the purse to your front and keep your hand on it.  Do not use fanny packs or tummy packs - these advertise where your valuables are.  Do not flash large amounts of money when paying a bill. If paying in cash, give the vendor an amount close to the purchase price. © b2b-compliance.com 2013 53
  • 54. Protecting yourself from petty theft (3/6)  Deal only with authorized agents when you exchange money, buy airline tickets or purchase souvenirs. Do not change money with unauthorized individuals. Keep copies of all exchange transactions and receipts for purchases.  Try to keep credit cards in sight during entire transactions and ensure they are returned to you before you sign the voucher. Write the amount of the transaction, in your own handwriting, in the signature block; this helps protect you against merchants who might alter the amount on your credit slip after you leave. Insist on a copy of the voucher and all carbons. © b2b-compliance.com 2013 54
  • 55. Protecting yourself from petty theft (4/6) Know Your Surroundings  Thieves frequent transportation centers, historical sites and tourist attractions.  Common ploys used by thieves to distract you include jostling in a crowd, spilling something on you, or asking you to hold an infant.  Do not become isolated in downtown areas of large cities, especially after dark. 55 © b2b-compliance.com 2013
  • 56. Protecting yourself from petty theft (5/6) Protect Your Belongings  Leave spare cash, jewelry, passports, tickets, and personal papers in a secure place such as a hotel safe.  Never leave valuables in open view in a parked car. Lock items in your trunk instead.  Report lost or stolen possessions immediately to the local police.  Keep a copy of the police report for future insurance claims and as an explanation of your loss. 56 © b2b-compliance.com 2013
  • 57. Protecting yourself from petty theft (6/6)  After reporting missing items to the police, report the loss or theft of: traveler's checks to the issuing company; credit cards to the issuing company; airline tickets to the airline or travel agent; and passport to the nearest Embassy or Consulate. 57 © b2b-compliance.com 2013
  • 58. Avoiding and reacting to violant crime (1/5)  In most countries, violent crime targeting travelers does not occur frequently. Most targets are known to the perpetrator and are not targets of opportunity. Travelers are known to usually submit to criminal demands without the use of force. The following advice should help you if you are threatened by violent crime. 58 © b2b-compliance.com 2013
  • 59. Avoiding and reacting to violant crime (2/5) Understand the Criminal and Reduce Your Vulnerability  Criminals are frequently desperate individuals with nothing to lose.  In order to raise their potential for success, violent criminals select the weakest available targets.  Criminals prefer single targets.  Criminals look for targets who are out of place and do not fit in, or those with apparent weaknesses. Favored targets include elderly, female, handicapped and intoxicated foreigners. © b2b-compliance.com 2013 59
  • 60. Avoiding and reacting to violant crime (3/5)  Maintain an appearance of purpose and awareness: Do not look lost or refer frequently to a map in plain view of others; walk as if you know exactly where you are headed even if you do not know; keep your eyes off the ground; look directly ahead, with an occasional glance to the sides; periodically survey your surroundings in a 360-degree arc; always carry some cash in small and varied denominations to give to robbers (violence may occur if you have nothing to give on demand). 60 © b2b-compliance.com 2013
  • 61. Avoiding and reacting to violant crime (4/5)  Most criminal violence occurs after dark in isolated areas such as side streets and alleys in urban areas, vacant lots, empty buildings and empty parks.  Many incidents of criminal violence occur in seedier areas of a city and immediately outside bars, nightclubs, or in the immediate vicinity of ports, train and bus stations. What to Do if Threatened  If confronted by an armed criminal, surrender your valuables incrementally and without hesitation. 61 © b2b-compliance.com 2013
  • 62. Avoiding and reacting to violant crime (5/5)  Do not use offensive weapons such as mace or pepper spray. If you miss or the agent is ineffective, you have only antagonized the criminal.  Give the attacker only what he asks for. In many countries, the criminal may be satisfied with very little.  Without appearing to do so, study your attacker's appearance, including his face, so that you can aid in identifying him to the police. If you have satisfied the criminal's demand, back away slowly and leave the area as soon as possible. 62 © b2b-compliance.com 2013
  • 63. Civil unrest situations (1/5)  Civil unrest can range in form from small, organized rallies to large-scale demonstrations and rioting. It is rare that travelers and expatriates are directly targeted during civil unrest, but they can be targeted if they work at or patronize a business or government that is the direct target of the unrest. People may also be harmed simply by being in the wrong place at the wrong time. Most incidents of civil unrest are related to labor disputes or social and political issues. 63 © b2b-compliance.com 2013
  • 64. Civil unrest situations (2/5)  Avoid all large gatherings related to civil issues. Even seemingly peaceful rallies can spur violent activity or be met with resistance by security forces. Bystanders may be arrested or harmed by security forces using water cannons, tear gas or other measures to control crowds.  Maintain a low profile by avoiding demonstration areas and discussions of the issues at hand, and by dressing conservatively. 64 © b2b-compliance.com 2013
  • 65. Civil unrest situations (3/5)  If violence erupts or is imminent, leave the area as quickly as possible. If you cannot leave the area, seek shelter in large, public buildings such as hotels, churches, hospitals and museums. Wait until the crowds have dissipated before going back outside.  If you know of an event ahead of time, plan pedestrian and vehicular routes that avoid the affected areas. Road closures and traffic delays are possible. Give yourself extra time to travel.  If curfews are imposed, strictly observe regulations and monitor the media for immediate updates to the situation. © b2b-compliance.com 2013 65
  • 66. Civil unrest situations (4/5)  Tensions can run high during labor strikes. During general strikes most businesses close and public transportation does not run. Rogue taxis and buses may offer service but should be avoided as they could be targeted for violence. Maintain a low profile and avoid using any form of public transportation. Use hotel taxis or private car services.  During periods of long-term civil unrest, be sure that you have adequate amounts of cash and/or travelers checks in case the banks close. In extreme cases, local currency may not be convertible. © b2b-compliance.com 2013 66
  • 67. Civil unrest situations (5/5)  During violent or potentially violent unrest, avoid police stations (unless seeking help), government buildings (including embassies), fast-food restaurants and banks. These establishments are often targeted.  Severe civil unrest can significantly disrupt businesses, industries and services. If you must travel during unrest ensure that hotels and businesses will be open, services will be available and transportation will be running. Confirm all meetings and reservations 67 © b2b-compliance.com 2013
  • 68. Thank You  We hope this presentation makes your next trip to a foreign country a little safer. 68 © b2b-compliance.com 2013
  • 69. Download options  This training material can be downloaded in PowerPoint format    for a small fee. The private version is for non-commercial use and may not be copied or distributed. Price: Euro 9.95 The commercial version is designed as training material for companies. It contains an additional section on personal surveillance and targeting. It may be copied and used for employee trainings as often as desired. Price: Euro 39.95 Just click on the respective link above to start download immediately after the PayPal confirmation. © b2b-compliance.com 2013 69