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Building networks to mobilize resources
    How Dutch social entrepreneurs use networks to mobilize
    resources for their social enterprises related to media literacy.



                                                                                      Master thesis - Summary
                                                                                      Maastricht University
                                                                                      MSc International Business

                                                                                      11 January 2013

                                                                                      Tom Peeters
                                                                                      nl.linkedin.com/in/tmjpeeters

                                                                                      Supervisor: Ir. B. Dormans
                                                                                      Second reader: Dr. W. Letterie


Key words: Social entrepreneurship, Social capital, Networks, Resource mobilization
1-pager / Abstract
This multiple-case study advances research on social entrepreneurship and
social capital examining how these entrepreneurs use their network to
mobilize human and financial resources.

Investigating seven Dutch cases predominately related to media literacy,
the study proposes a model for future research including that (i)
partnerships mediate the relationship between networks and financial
resource mobilization; (ii) social entrepreneurs start a network themselves
to foster resource mobilization; and (iii) the moderators trust, reputation,
engagement in mission, opportunity identification and central network
position positively moderate the relationships studied here.

Besides these theoretical implications, the study demonstrates practitioners
how to deploy their network to influence resource flows at the benefit of
their social venture, especially indicating that starting networks themselves
may be a successful way to mobilize their resource-mix.


School of Business and Economics                                      Sharing Success
                                                                               Tom Peeters
Background & Research question
•    Social entrepreneurs address social needs and create both social &
     economic value.
•    Gaps in current academic research*:
      –  Social entrepreneurship is an embryonic research field
      –  How social entrepreneurs build and leveraging networks is not well studied.
      –  Resource mobilization (or acquisition) is particularly challenging for social
         entrepreneurs as they operate in resource-constrained environments
•    Research question: How do social entrepreneurs use their network
     to mobilize human and financial resources for their social enterprises?
•    Relevance of study:
      –  Theoretical: Fits in current theoretical frameworks* and extends
         geographical scope (Dutch research scope is rare).
      –  Political: EU incorporated policies concerning social enterprises; social
         economy is 10% of the European economy based on GDP; Netherlands has
         gaps to close on # of social enterprises for “Europe’s 2020 strategy”
      –  Practical: Supports social entrepreneurs & social managers to understand
         how they can mobilize resources by making use of their network.


School of Business and Economics                                                              Sharing Success
                                                                                                        Tom Peeters
* See e.g. Austin, Stevenson & Wei Skillern (2006), Dacin, Dacin, & Tracey (2011) and Seymour (2012,p.150)
‘Social venture’ organizational form
                                      Continuum of organizational forms
                            Purely Social         Hybrid: Social Venture                  Purely Commercial

Motives              Appeal to good-will         Mixed motives                        Appeal to self-interest

Methods              Mission driven              Mission and market driven            Economic value creation

                     Impact only: Social value   Impact first: Social and             Finance first: Economic value
Goals and priority
                     creation                    economic value creation              creation

Key Stakeholders

                                                 Subsidized rates / mix of full
Beneficiaries        Pay nothing                                                      Pay full market rates
                                                 players & those who pay nothing

                                                 Below market capital / mix of full
Capital              Donations & grants                                               Market rate capital
                                                 players & those who pay nothing

                                                 Below market wages / mix of
Workforce            Volunteers                                                       Market rate compensation
                                                 volunteers & fully paid staff

                                                 Special discounts / mix of in-kind
Suppliers            Make in-kind donations                                           Charge market prices
                                                 donation & full price



School of Business and Economics                                                                     Sharing Success
   Table adapted from Dees (1998)                                                                               Tom Peeters
Research methodology
•    Research design: Multiple-case study
•    Unit of analysis: social venture
•    Selection of cases (purposeful selection): based on e.g. legal form
     (“stichting”), social mission serves social need, and financial structure
     shows venture undertakes core tasks in business context.
•    Data collection: semi-structured interviews with social
     entrepreneurs (primary data), unstructured interviews with experts
     (primary data) documents & achieves
•    Data analysis: field notes, coding (i.e. categorizing strategy), and
     flowcharts (i.e. connecting strategy), with computer assisted
     qualitative data analysis (MAXQDA)
•    Ensure adequate quality of research design:
      –  Construct validity: triangulation, interviews were recorded, transcribed
         later, and verified with informants for interpretations errors
      –  Internal validity: rival explanations were taken into account
      –  External validity: multiple case study research was based on replication
         logic, and is not based on (statistical) generalization to populations

School of Business and Economics                                                Sharing Success
                                                                                      Tom Peeters
Theoretical implications (1)
Theoretical implications (see model on next page)
•    Social entrepreneurs use their network to mobilize volunteers (i.e. human
     resources), and revenues of sales and grants (i.e. financial resources)
     successfully.
•    Partnerships mediate the relationship between network and financial resource
     mobilization.
•    Social entrepreneurs start a network to mobilize human and financial resources
     successfully.
•    Trust, reputation, engagement in mission, opportunity identification and
     centrality positively moderate the relationship between (i) networks and
     resource mobilization, (ii) networks and partnerships (used for resource
     mobilization), and (iii) partnerships and resource mobilization.
Key limitations
•    Grouping & generalizing moderating effects: Although data clearly indicated the
     importance of the moderators stated above, moderators were not investigated
     per case per relationship, but were grouped and generalized.
•    Amount of data & informants per case: Not in all cases, secondary data could
     not back up all interview’s findings
•    Self-reported data bias: e.g. selective memory and attribution; bias; though
     rather limited due to highly biased cases being offset by less biased cases

School of Business and Economics                                               Sharing Success
                                                                                       Tom Peeters
Theoretical implications (2)
Model for future research


   Weak ties &
                                                       Partnerships
  Strong(er) Ties

                                                                             Financial resources
                                                                              - Revenue of sales
                                                                                   - Grants
                                 Network
                         (i) Personal networks;
  Start a network         (ii) Network of social
                        venture; (iii) Formalized
                            networking (clubs)
                                                        Moderators
                                                            1. Trust         Human Resources
                           Enhances                     2. Reputation          - Volunteers
                           Centrality               3. Engage in mission
                                                    4. Opportunity identf.
                                                         5. Centrality




School of Business and Economics                                                Sharing Success
                                                                                        Tom Peeters
Practical implications
•    Social entrepreneurs should start networks themselves
      –  … to mobilize human & financial resources. By starting networks, they
         position themselves at the centre of the network, while at the same time
         forming a large network of weak and stronger ties enabling them to mobilize
         resources more successful at the benefit of their social venture.


•    Social entrepreneurs should share their social enterprise’s mission and
     aim to create engagement in their network
      –  … instead of getting involved in a ‘service provider - customer relationship’,
         to foster human &financial resource mobilization (“co-creation”)


•    Social entrepreneurs should generate ideas and proactively drop these
     into their network.
      –  This fosters human & financial resource mobilization because other network
         actors possessing resources, being connected to resources, or being able to
         allocate resources, can acknowledge their ideas and help to realize them.




 School of Business and Economics                                                 Sharing Success
                                                                                          Tom Peeters
Money




                       Volunteer




                                                                       er
                                                             Board memb

                                   Grant




                                                                           s!
                                                                 re source
                                                          I need
                                                    Help,

 Keep in mind, social entrepreneurship is largely a matter of
   connecting to the right nodes into a network, who have,
       allocate or refer to the desired resource-mix.*


School of Business and Economics                                                Sharing Success
* See e.g Steyaert & Hjorth (2006, p. 48)                                             Tom Peeters

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Peeters (2013) Master thesis: Building networks to mobilize resources

  • 1. Building networks to mobilize resources How Dutch social entrepreneurs use networks to mobilize resources for their social enterprises related to media literacy. Master thesis - Summary Maastricht University MSc International Business 11 January 2013 Tom Peeters nl.linkedin.com/in/tmjpeeters Supervisor: Ir. B. Dormans Second reader: Dr. W. Letterie Key words: Social entrepreneurship, Social capital, Networks, Resource mobilization
  • 2. 1-pager / Abstract This multiple-case study advances research on social entrepreneurship and social capital examining how these entrepreneurs use their network to mobilize human and financial resources. Investigating seven Dutch cases predominately related to media literacy, the study proposes a model for future research including that (i) partnerships mediate the relationship between networks and financial resource mobilization; (ii) social entrepreneurs start a network themselves to foster resource mobilization; and (iii) the moderators trust, reputation, engagement in mission, opportunity identification and central network position positively moderate the relationships studied here. Besides these theoretical implications, the study demonstrates practitioners how to deploy their network to influence resource flows at the benefit of their social venture, especially indicating that starting networks themselves may be a successful way to mobilize their resource-mix. School of Business and Economics Sharing Success Tom Peeters
  • 3. Background & Research question •  Social entrepreneurs address social needs and create both social & economic value. •  Gaps in current academic research*: –  Social entrepreneurship is an embryonic research field –  How social entrepreneurs build and leveraging networks is not well studied. –  Resource mobilization (or acquisition) is particularly challenging for social entrepreneurs as they operate in resource-constrained environments •  Research question: How do social entrepreneurs use their network to mobilize human and financial resources for their social enterprises? •  Relevance of study: –  Theoretical: Fits in current theoretical frameworks* and extends geographical scope (Dutch research scope is rare). –  Political: EU incorporated policies concerning social enterprises; social economy is 10% of the European economy based on GDP; Netherlands has gaps to close on # of social enterprises for “Europe’s 2020 strategy” –  Practical: Supports social entrepreneurs & social managers to understand how they can mobilize resources by making use of their network. School of Business and Economics Sharing Success Tom Peeters * See e.g. Austin, Stevenson & Wei Skillern (2006), Dacin, Dacin, & Tracey (2011) and Seymour (2012,p.150)
  • 4. ‘Social venture’ organizational form Continuum of organizational forms Purely Social Hybrid: Social Venture Purely Commercial Motives Appeal to good-will Mixed motives Appeal to self-interest Methods Mission driven Mission and market driven Economic value creation Impact only: Social value Impact first: Social and Finance first: Economic value Goals and priority creation economic value creation creation Key Stakeholders Subsidized rates / mix of full Beneficiaries Pay nothing Pay full market rates players & those who pay nothing Below market capital / mix of full Capital Donations & grants Market rate capital players & those who pay nothing Below market wages / mix of Workforce Volunteers Market rate compensation volunteers & fully paid staff Special discounts / mix of in-kind Suppliers Make in-kind donations Charge market prices donation & full price School of Business and Economics Sharing Success Table adapted from Dees (1998) Tom Peeters
  • 5. Research methodology •  Research design: Multiple-case study •  Unit of analysis: social venture •  Selection of cases (purposeful selection): based on e.g. legal form (“stichting”), social mission serves social need, and financial structure shows venture undertakes core tasks in business context. •  Data collection: semi-structured interviews with social entrepreneurs (primary data), unstructured interviews with experts (primary data) documents & achieves •  Data analysis: field notes, coding (i.e. categorizing strategy), and flowcharts (i.e. connecting strategy), with computer assisted qualitative data analysis (MAXQDA) •  Ensure adequate quality of research design: –  Construct validity: triangulation, interviews were recorded, transcribed later, and verified with informants for interpretations errors –  Internal validity: rival explanations were taken into account –  External validity: multiple case study research was based on replication logic, and is not based on (statistical) generalization to populations School of Business and Economics Sharing Success Tom Peeters
  • 6. Theoretical implications (1) Theoretical implications (see model on next page) •  Social entrepreneurs use their network to mobilize volunteers (i.e. human resources), and revenues of sales and grants (i.e. financial resources) successfully. •  Partnerships mediate the relationship between network and financial resource mobilization. •  Social entrepreneurs start a network to mobilize human and financial resources successfully. •  Trust, reputation, engagement in mission, opportunity identification and centrality positively moderate the relationship between (i) networks and resource mobilization, (ii) networks and partnerships (used for resource mobilization), and (iii) partnerships and resource mobilization. Key limitations •  Grouping & generalizing moderating effects: Although data clearly indicated the importance of the moderators stated above, moderators were not investigated per case per relationship, but were grouped and generalized. •  Amount of data & informants per case: Not in all cases, secondary data could not back up all interview’s findings •  Self-reported data bias: e.g. selective memory and attribution; bias; though rather limited due to highly biased cases being offset by less biased cases School of Business and Economics Sharing Success Tom Peeters
  • 7. Theoretical implications (2) Model for future research Weak ties & Partnerships Strong(er) Ties Financial resources - Revenue of sales - Grants Network (i) Personal networks; Start a network (ii) Network of social venture; (iii) Formalized networking (clubs) Moderators 1. Trust Human Resources Enhances 2. Reputation - Volunteers Centrality 3. Engage in mission 4. Opportunity identf. 5. Centrality School of Business and Economics Sharing Success Tom Peeters
  • 8. Practical implications •  Social entrepreneurs should start networks themselves –  … to mobilize human & financial resources. By starting networks, they position themselves at the centre of the network, while at the same time forming a large network of weak and stronger ties enabling them to mobilize resources more successful at the benefit of their social venture. •  Social entrepreneurs should share their social enterprise’s mission and aim to create engagement in their network –  … instead of getting involved in a ‘service provider - customer relationship’, to foster human &financial resource mobilization (“co-creation”) •  Social entrepreneurs should generate ideas and proactively drop these into their network. –  This fosters human & financial resource mobilization because other network actors possessing resources, being connected to resources, or being able to allocate resources, can acknowledge their ideas and help to realize them. School of Business and Economics Sharing Success Tom Peeters
  • 9. Money Volunteer er Board memb Grant s! re source I need Help, Keep in mind, social entrepreneurship is largely a matter of connecting to the right nodes into a network, who have, allocate or refer to the desired resource-mix.* School of Business and Economics Sharing Success * See e.g Steyaert & Hjorth (2006, p. 48) Tom Peeters