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Work experience - Senior consultant for organizational development, social innovation and project and service management, in the areas of education, training, career guidance, employment, cultural systems and visual arts, with a focus on ICT tools implementation and online product management - Expert consultant for knowledge and content management - Experienced communication and media planner, technical writer and editor (traditional/online) - Attentive trainer for internal and external staff, favouring methods based on experiential learning Education - MSc in Information Studies, with a curricula aimed at deep understanding of human-centered and interactive knowledge-based systems, to ...