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Sterling
Products &
Services
ABOUT STERLING




Corporate Profile
Since 1929, Sterling National Bank has successfully served the needs of businesses, professionals and
individuals in the NY metropolitan area and beyond. Sterling is well-known for its high-touch, hands-on
approach to customer service and a special focus on serving the business community. Sterling National
Bank is the principal banking subsidiary of Sterling Bancorp (NYSE: STL), a New York City-based
financial corporation with assets exceeding $2.5 billion.
Sterling offers clients a full range of depository and cash management services plus a broad portfolio
of financing solutions—including working capital lines, accounts receivable and inventory financing,
factoring, trade financing, payroll funding and processing, equipment financing, commercial and
residential mortgages and mortgage warehouse lines of credit.
Deposit
    Services
You’ll know right away that Sterling is dedicated to serving business customers—
it’s evident in everything we do. From the level of attention you receive, to
the ability for us to develop customized packages to meet your unique needs,
Sterling National Bank is built to serve you.

Our deposit products encompass all the latest features and key benefits
you might find elsewhere. What makes Sterling products unique is the level
of personalized care we provide—you’ll always have a team of responsive
professionals at your service.
DEPOSIT SERVICES




 Business Checking Accounts
  Simply Business
  PRO Business
  Select Business
 Business Money Market  CD
 IOLA Account
 Master Attorney Account
 Real Estate Management Account




Simply Business                                                 Business Money Market or Certificate of Deposit
Our Simply Business checking account was named after its        Sterling Silver Money Market Account and Sterling’s
pure simplicity—one low monthly fee covers everything.          Business CD’s provide businesses an opportunity to earn
•   o minimum balance requirement—just a low, flat
   N                                                            interest on idle funds. Through participation in the inno-
   monthly service charge.                                      vative CDARS program, Sterling can also offer up to $50
•   ree Online Banking with Bill Pay, Corporate Debit
   F                                                            million in FDIC coverage on CD deposits. Ask a represen-
   Card,  E-statements.                                        tative for more information.
•   ree transactions (100 debits and 50 credits per state-
   F
   ment cycle).                                                 Interest on Lawyer Account (IOLA)
                                                                Sterling is a participant in the NY State “Interest On
PRO Business                                                    Lawyer Account” (IOLA) Program. This account is for
Sterling is certainly pro-business—and has created this         funds received by an attorney on a client’s behalf which are
account for growing companies that have greater cash            too small in amount or held for too short a period of time
management needs.                                               to generate sufficient interest to justify the opening of an
•   ree Professional Cash Management Suite including
   F                                                            individual attorney trust account.
   Online Banking  Bill Pay, Corporate Debit Card,
   E-statements, CD-ROM Statement, Positive Pay and             Master Attorney Account
   Remote Deposit (service fee waived).                         This specialized account is ideal for firms required to hold
•   terling At Work program available (see page 13).
   S                                                            substantial deposits on behalf of their clients. By use of a
•   verage daily balance requirement of $15,000 to avoid
   A                                                            sub-account tied to the firm’s Master Account, individual
   monthly maintenance fee.                                     client information is maintained separately (such as bal-
•   ree transactions (200 debits and 100 credits per state-
   F                                                            ances, interest earned and tax reporting identification num-
   ment cycle).                                                 bers). Record-keeping is streamlined and disbursements
                                                                handled efficiently. Sterling can also prepare and mail year-
Select Business                                                 end 1099 interest reporting to each of your clients.
The perfect account for established businesses or those with
a high volume of transactions. By leveraging deposit balances   Real Estate Management Account
towards the ideal combination of services a business needs,     This account enables property owners and real estate man-
Sterling can deliver a truly customized banking package.        agers to comply with the required placement of tenant
•   ree Professional Cash Management Suite including
   F                                                            security deposits into interest bearing bank accounts. Our
   Online Banking  Bill Pay, Corporate Debit Card,             Real Estate Management account provides 1099 Interest
   E-statements, CD-ROM Statement; additional cash              Statements and automatic disbursement of interest annu-
   management tools available.                                  ally; as well, accounts can be structured based upon indi-
•   terling At Work program available (see page 13).
   S                                                            vidual building locations.
•   o minimum balance requirement; unlimited transac-
   N
   tions per month.
•   redit towards applicable services generated by com-
   C
   pensating balances.
Lending
     Services
Sterling National Bank is unmatched in its broad array of financing options
for small to mid-sized businesses. Sterling’s business focus means prompt
and courteous service, professionals who understand the unique world of
business finance and direct access to senior decision makers.
LENDING SERVICES



 Accounts Receivable Financing
 Asset Based Lending
 Business Line of Credit
 Commercial Loans/Lines
 Commercial Mortgage
 Debtor-In-Possession (DIP) Financing
 Equipment Financing
 Factoring  Trade Finance
 Letters of Credit
 Mortgage Warehouse Lines of Credit
 Payroll Funding




Accounts Receivable Financing                               Business Line of Credit
Sterling specializes in serving businesses that have        Sterling’s revolving Business Line of Credit is a readily
experienced rapid sales growth, require greater flexibil-   available source of cash allowing a business owner the
ity in financing terms, have an immediate need for          flexibility to take advantage of marketplace opportuni-
increased working capital or have experienced tempo-        ties. This pre-approved credit facility can be easily
rary or short-term losses with revised strategies in        accessed on-demand either by check or Sterling VISA
place. We provide our clients with immediate funding        debit card.
against accounts receivable and/or inventory. There
are no unused facility fees, no covenants or extensive      Commercial Loans/Lines
reporting. And as the business grows, so does the           For established and growing businesses, Sterling can
ability to access additional funds.                         customize a loan or line package that helps businesses
                                                            achieve their short to mid-term goals—whether to
Asset Based Lending                                         provide capital for ongoing operational needs, improve-
Asset Based Lending leverages the value of current and      ments or expansions, purchase of owner-occupied real
fixed assets—providing a good alternative with many         estate, acquisitions, buy-outs and other needs. Sterling’s
advantages over traditional business loans. Sterling’s      approach includes working closely with a client’s pro­
experienced lenders search beyond the numbers to look       fessional advisory team (accountant and/or attorney)
at management and marketing skills, production facilities   alongside the business’s finance director.
and customer base. As a business increases in growth
                                                            In addition, Sterling relationship managers are typically
and profitability, Sterling can respond quickly with
                                                            assigned based upon a client’s particular industry—	
increasing financing as needed to maintain momentum.
                                                            and therefore are fluent in the nuances of the client’s
This allows our clients the ability to focus on building
                                                            business, such as fluctuations in purchase cycles, the
their business with the knowledge they have a flexible
                                                            competi­ ive landscape and general business trends
                                                                    t
and responsive partner behind them.
                                                            within the industry.
LENDING SERVICES




 Commercial Mortgage                                          offer both loan and lease options, flexible terms and most
 Sterling knows that every deal, like every building, is      importantly, professionals who can provide guidance to
 unique. Our lenders are significantly experienced in         ensure you select the option that best meets your needs.
 the New York metro marketplace and understand the            Offering a variety of programs, Sterling is committed
 key factors that play a part in the commercial real          to fast turnarounds so the deal is completed on time
 estate industry. Sterling specializes in bridge financing,   and efficiently. Sterling also partners with brokers as
 acquisition financing, refinancing, and permanent com-       well as equipment leasing companies.
 mercial mortgages.
                                                              Factoring  Trade Finance
 Debtor-In-Possession (DIP) Financing                         Sterling specializes in providing full-service accounts
 Sterling has a successful track record of developing cus-    receivable management and financing, including collec-
 tomized financing solutions for companies operating in       tion services. Sterling also can readily provide inventory
 Chapter 11. Sterling’s experience in this area provides      financing and letters of credit.
 businesses with expert guidance in developing a plan to      Key benefits include receiving funding as soon as mer-
 restore the business to a sound and profitable basis as      chandise is invoiced and shipped to an approved buyer,
 quickly as possible.                                         robust online reporting tools, credit protection and an
                                                              experienced and professional collections team working
 Equipment Financing                                          on your behalf.
 Sterling provides flexible financing programs for
 businesses that are considering leasing to meet their        For clients who do not require financing, collection
 equipment needs. Our equipment financing programs            factoring, or accounts receivable management, is also
                                                              available.
LENDING SERVICES




Letters of Credit                                             Mortgage Warehouse Lines of Credit
Sterling clients benefit from expert guidance from our        Sterling provides financing to mortgage bank origina-
trade banking professionals who are highly experienced        tors for funding their short-term borrowing needs—
and knowledgeable in the structuring and issuance of          specifically, from when the mortgages are funded to
letters of credit. Sterling offers several types of trade     when they are purchased by investors. Eligible collat-
services—import or transferable letters of credit as well     eral includes government, agency, and jumbo product.
as documentary collections.                                   Sterling provides warehouse lines of credit nationally.
All services are efficiently managed through our web-
based application, Sterlinks. Clients utilize customized
                                                              Payroll Funding
                                                              Sterling offers funding, professional back-office support
templates to generate letter of credit applications as
                                                              and the latest technology to help both new and estab-
well as manage the entire process in a secure, real-time
                                                              lished staffing companies grow. The significant experi-
environment. In addition, Sterling can provide virtually
                                                              ence and guidance of our team of professionals help our
any foreign currency available and issues standby let-
                                                              clients increase their value proposition.
ters of credit.
                                                              This experience also translates into the way we do
Sterling also provides commercial sight letters of credit
                                                              business—knowing exactly what works best for our
to importers outside of their existing bank line of credit.
                                                              clients. Sterling provides special features such as flexi-
Sterling can be a significant added resource for clients,
                                                              ble terms, a simple fee structure, maximum advances on
increasing their purchasing power without pledging
                                                              billings, secure web-based applications to manage your
additional collateral.
                                                              business and an experienced team of customer support
                                                              professionals to assist you every step of the way.
Cash Management
                                     Services
As your business grows, cash management requirements can become more com-
plex. To make smart and informed decisions and maximize your assets in today’s
dynamic environment, you need faster collections, controlled disbursements,
immediate updates, on-the-spot access to real-time information, reduced risk of
manual error and better fraud deterrence—delivered in a cost-effective manner
that conforms to the way you work.

Look no further than Sterling National Bank to deliver whatever it takes to keep
your business moving at the speed of today’s global marketplace.
CASH MANAGEMENT SERVICES
 Account Reconciliation Processing
 Automated Clearing House (ACH)
 Business Debit Card
 Cash Concentration Account
 Controlled Disbursement Account
 E-Statements/CD-ROM Statements
 EZ Cert® Online Certified
   Check System
 Fa$tlink®
 Lockbox Service
 Merchant Services
 Mobile Banking
 Online Banking and Bill Pay
 Payroll Direct Deposit
 Positive Pay
 Remote Deposit Service
 Zero Balance Account




Account Reconciliation Processing                           Business Debit Card
Sterling’s Account Reconciliation Processing System         Sterling’s Business VISA® Debit Card enables businesses
is ideal for clients with a large volume of receivables     to pay for purchases debited directly from a Sterling
and payments. Via our secure website, clients provide       business checking account. Each debit card transaction
a file of issued checks including check numbers and         is reflected on the monthly statement and can be viewed
dollar amounts. Sterling balances the account and           online with Sterling Online Banking.
sends a monthly report. In addition to expediting the
account reconciliation process, the risk of error and       Cash Concentration Account
fraud is reduced.                                           Automatically consolidate funds from multiple collection
                                                            points—sales outlets, lockbox networks, and more—
Automated Clearing House (ACH)                              into one account for investment and payment purposes
As a Sterling client, you can benefit from using the        with Sterling’s Cash Concentration account. Electronic
Automated Clearing House (ACH), a low-cost, U.S.            funds transfers via the Automated Clearing House
bank-to-bank electronic network for clearing dollar         (ACH) expedite the receipt of funds into a Sterling
payments.                                                   account and reduces the cost associated with a manual
                                                            collection system.
ACH Origination Credit simplifies the processes for
recurring payment obligations. Funds move automati-
cally from a Sterling account to the designated bank
                                                            Controlled Disbursement Account
                                                            At the beginning of each business day, through Sterling
account of the recipient. Both parties know exactly
                                                            Online banking, clients can view all in-clearing checks,
when the transaction is complete thus providing the
                                                            including check number and dollar amount, thus facili-
benefit of predictable cash flow.
                                                            tating early funding and investment decisions.
ACH Origination Debit accelerates the collection pro-
cess. This service is ideal for companies whose receiv-     E-Statements/CD-ROM Statements
ables include items such as insurance premiums, rents,      Sterling offers both web-based statements and state-
or taxes. Once the customer authorizes the automatic,       ments provided on a CD-ROM. Both allow clients to
scheduled debit from their account, late or lost payments   view images of statements and paid checks for quicker
are no longer a concern. This service often proves so       account reconciliation. Electronic statements reduce
successful that companies often offer their customers a     storage requirements, yet offer the flexibility to easily
discount for enrolling.                                     generate a hard copy of a statement whenever one is
                                                            required.
CASH MANAGEMENT SERVICES




 EZ Cert® Online Certified Check System                        Lockbox Services
 This innovative system was designed for firms that            Sterling offers retail and wholesale lockbox services,
 require certified checks on a regular basis, such as real     quickly converting receivables to cash for your busi-
 estate attorneys. The time to prepare for closing can be      ness. Lockbox services save time and the overhead cost
 significantly reduced thus increasing office productivity     of receiving and processing payments. With intraday
 and profitability. The process is simple—access our           remittance, you can view your receivables the same day
 secure website and request the check. In a half-hour          they are received by Sterling, and make pay decisions
 or less, a signed certified check, complete with your         on exception items right from your desktop. Sterling
 firm’s own custom logo, will print in your office. Sterling   can fully automate the process in a customized manner
 provides the secure, encrypted printer, security check        that suits your business needs.
 paper, installation and training on how to use the system.
                                                               Merchant Services
 Fa$tlink®                                                     Sterling offers a Visa/MasterCard Merchant Account
 Long-term care providers confront complex cash flow           for the purpose of accepting and depositing credit and
 and record-keeping challenges resulting from their reli-      debit card sales. Settlement is electronically credited
 ance on timely, accurate payments from government             to your Merchant account via the Automated Clearing
 programs and their responsibilities to residents and          House (ACH) system. We also settle American Express
 their families.                                               and Discover sales through the ACH system.
 To help our clients master these challenges, Sterling
 created Fa$tlink, a proprietary package of financial
                                                               Mobile Banking
                                                               SNB Mobile allows Sterling National Bank customers to
 services designed to improve the management of resident
                                                               use their mobile smartphones to conduct their day-to-
 accounts. Fa$tlink components, available à la carte or
                                                               day banking anytime, anywhere. Customers can view
 as a part of a more comprehensive solution, assist pro-
                                                               account balances and transaction history, view account
 viders in expediting resident direct deposit, optimizing
                                                               alerts, initiate account transfers and pay bills. SNB
 Title XIX Medicaid deposits, simplifying resident allow-
                                                               Mobile supports all account types including checking,
 ance and security accounts, and managing burial funds.
                                                               savings, CD’s, money market, loans and lines-of-credit.
                                                               SNB Mobile is also provided as an iPhone app and
                                                               available for download at iTunes.com.
CASH MANAGEMENT SERVICES




Online Banking and Bill Pay                                 Remote Deposit Service
Sterling Online Banking permits clients to bank any-        Sterling’s remote deposit service allows clients to send
where, anytime by accessing account information via         check deposits to Sterling right from the convenience
the secure Sterling Online Banking site. Clients can        of their office. The easy-to-use desktop scanner and
verify account activity, make loan payments, transfer       software provide the ability to transmit check deposits
money, pay bills, view cleared checks, print statements     safely and securely to Sterling. Through our web-based
and place stop payments. The ability to download            secure site, clients can create and schedule batch depos-
banking data into a spreadsheet program allows for easy     its, view check images for each deposit and utilize the
analysis of cash position and account reconciliation.       search function to locate specific processed checks.
                                                            Sterling’s remote deposit service is particularly ideal for
Payroll Direct Deposit                                      businesses with multiple locations or those with a large
Payroll Direct Deposit uses the ACH system to deposit       volume of checks to process.
employees’ pay directly into their personal bank
accounts, regardless of whether the business handles        Zero Balance Account
payroll directly or utilizes a payroll services provider.   Ideal for businesses that wish to fund disbursement
Businesses save the cost of issuing paper paychecks or      accounts (such as payroll or petty cash) on an as-needed
replacing lost checks. Employees benefit by having          basis. The disbursement accounts are maintained at a
faster access to compensation and the flexibility to        zero balance; Sterling delivers funds from a master
divide their pay among different accounts.                  account on a just-in-time basis to meet daily obligations.
                                                            In addition, any funds deposited in the disbursement
Positive Pay                                                account are transferred to the master account at the end
Positive Pay service is a powerful tool in the fight        of the day. Fully automated according to your instruc-
against check fraud. With Positive Pay, Sterling com-       tions, the zero balance account system ensures accuracy
pares each check presented for payment against a daily      and allows for customized reporting.
checks-issued file provided by the Sterling account
holder. If a presented check has no match, we notify
our client immediately and await specific payment
instructions. With Sterling’s Positive Pay service, our
business clients have an effective resource to help pro-
tect their account from fraudulent activity.
Special
     Programs
Sterling National Bank has developed a series of special programs designed to
add value to our client relationships. Each program was developed in accordance
with expressed needs—the ability to offer employees added-value benefits, the
desire to seek business building opportunities, the need for business owners to
have both business and personal accounts maintained with the same relationship
manager—and more.

Collectively, these programs exemplify the Sterling commitment to provide our
clients the best in personalized products and services.
SPECIAL PROGRAMS                     13




 Professional Banking
 Sterling At Work
 Sterling Networking  Professional
   Education Events




Professional Banking                                         Sterling At Work
Sterling’s Professional Banking Group specializes in a       Give your employees a valuable benefit by enrolling
high-touch service approach—where your dedicated             your company in the Sterling At Work program. It’s a free
relationship officer plays an integral part in managing      program designed to provide the banking needs of the
your banking relationship. This level of service is ideal    employees of our clients—giving them added perks
for professional services companies, healthcare providers,   and benefits—all at no cost to you. For an employee to
not-for-profits, unions and real estate management firms.    participate in the Sterling At Work program, they simply
                                                             need to have their payroll check direct deposited into
By leaving the “banking” to your relationship officer,
                                                             a Sterling checking or savings account.
you can utilize your time more effectively. All our pro-
fessional banking officers readily provide their mobile      Benefits include free checking with direct deposit, free
phone numbers to make sure their clients can always          online banking with bill pay, a free consultation with
reach them if needed.                                        a representative from Sterling National Mortgage, plus
                                                             mortgage pre-qualification service and a special dis-
                                                             count on mortgage closing costs.
                                                             Sterling is available to make presentations directly to
                                                             employees at your office and/or provide Sterling At Work
                                                             literature to distribute to your employees.

                                                             Sterling Networking  Professional Education Events
                                                             As part of our ongoing effort to bring added value to
                                                             our clients and introduce Sterling to potential new cus-
                                                             tomers, a series of client appreciation, networking and
                                                             professional education events (offering CLE and CPE
                                                             credits) are offered throughout the year. To view a list
                                                             of events or register to attend an upcoming event,
                                                             please visit our website or ask your relationship manager
                                                             for details.
Deposit
     Services
DEPOSIT SERVICES


    Certificate of Deposit (CD)
    CDARS® Program
    Checking Accounts
      Sterling Professional
      Sterling Silver
      Sterling Senior No-Fee
      Sterling NOW
      Sterling At Work
    Individual Retirement Account (IRA)
    Money Market Account
    Savings Account




Certificate of Deposit (CD)                                         be applied towards the minimum average daily
Sterling offers a full complement of CD’s—includ-                   balance requirement.
ing terms from 3 months to 5 years. Recent changes                  Professional checking accountholders can take
in FDIC insurance may affect your CD investments;                   advantage of a tiered interest rate structure based
a Sterling customer service representative can pro-                 upon account balance. Sterling also provides auto-
vide you information on the latest regulations.                     matic rebates on fees charged at non-Sterling ATM’s
Note: Please see your tax advisor for specific investment advice.   (up to $15.00 per month). And as with all Sterling
                                                                    accounts, you receive a Sterling ATM/debit card,
CDARS® Program                                                      free online banking, bill payment and convenient
                                                                    e-statements.
Sterling National Bank is a member of the
Certificate of Deposit Account Registry Service                     A monthly maintenance fee will apply for accounts
(CDARS)—the easiest, most convenient way to                         that do not meet the checking account average
obtain full FDIC insurance on CD deposits up to                     daily balance requirement of $25,000 (or $100,000
$50 million. Your entire investment is eligible for                 in all combined accounts).
FDIC protection because it is broken into smaller
amounts and placed with other banks that are                        Sterling Silver Checking
members of the CDARS network.                                       Sterling Silver Checking is a relationship-based
Everything is handled through Sterling—you earn                     account, linking your checking account with your
one interest rate, receive one regular statement                    statement savings, money market, CD and/or IRA
detailing your entire portfolio, and at maturity,                   accounts. The combined balances can be applied
Sterling arranges disbursements or re-investment                    towards the minimum average daily balance
based on your direction.                                            requirement.
                                                                    Sterling Silver accountholders receive a Sterling
Sterling Professional Checking                                      ATM/debit card, free online banking, bill pay-
Our Professional checking account is an interest-                   ment and convenient e-statements. A monthly
bearing account1 that can be linked with additional                 maintenance fee will apply for accounts that do
checking, statement savings, money market, CD                       not meet the checking account average daily
and/or IRA accounts; the combined balances can                      balance requirement of $2,500 (or $3,500 in all
                                                                    combined accounts).
DEPOSIT SERVICES




  Sterling Senior No-Fee Checking                                                  There are no transaction limitations; however, in
  To provide the utmost in cost-effective banking ser-                             order to earn interest and avoid monthly mainte-
  vices to our senior community, Sterling provides no                              nance and transaction fees, a minimum average
  fee checking for individuals aged 62 or older. This                              daily balance of $3,500 is required.
  account waives the minimum balance requirement
  and has no monthly maintenance fee; plus there                                   Sterling At Work Checking
  are no transaction limitations or per check charges.                             Employees of businesses enrolled in the “Sterling
                                                                                   At Work” program are entitled to receive a com-
  Senior accountholders can also take advantage
                                                                                   prehensive package of complimentary financial
  of free traveler’s checks, one year free safe deposit
                                                                                   services including:
  box rental (2x5 for new accounts only), ATM/
  debit card, free online banking, bill payment and                                    F
                                                                                        REE checking—no minimum balance require-
  convenient e-statements. Direct deposit of social                                    ments with direct deposit of payroll or social
  security or other government payments can easily                                     security
  be arranged. Joint accounts are permitted as long                                    FREE first order of starter checks
  as one accountholder is aged 62 or older.                                            FREE online banking
  Sterling NOW Checking                                                                FREE online bill pay
  Sterling NOW checking is an interest-bearing                                         FREE ATM/Debit Card
  checking account, with interest compounded daily                                     FREE ATM Services at Sterling ATM’s
  and credited monthly1. Sterling also provides an
                                                                                   All employees of the City of New York are eligible for the Sterling At
  ATM/debit card, free online banking, bill payment
                                                                                   Work checking account.
  and convenient e-statements.



  Please note:
  • Sterling offers overdraft protection for qualifying checking account customers.
    
  •  n accordance with NY State banking regulations, Sterling offers Lifeline Checking. Please see a Sterling representative for details on any of these items.
    I
DEPOSIT SERVICES




Individual Retirement Accounts (IRA)                                           Sterling Silver Money Market Account
Sterling offers a variety of IRA accounts—                                     Our Sterling Silver Money Market Account offers
Individual, Spousal, Roll-over, and Roth IRA’s,                                the convenience of an interest bearing account
available with fixed or variable interest rates.                               with check writing privileges. Interest is com-
                                                                               pounded daily and is credited monthly.1,2
Federal regulations regarding contribution and
disbursement amounts change yearly; please
speak to a Sterling representative who can
provide you with the most recent regulations
governing IRA accounts.

Sterling Silver Savings Account
Grow your savings with the tiered interest rate
feature of our Sterling Silver Savings account.
The interest you earn is compounded daily and
credited monthly; deposits can be made in person,
by mail, or by automatic recurring transfers from
another Sterling account utilizing Sterling online
banking.1,2




(1) Interest rates fluctuate with market conditions and are subject to change without notice.
(2)  here are specific regulatory requirements that govern the type and frequency of transactions for savings and money market accounts. Please refer to
    T
    your Account Terms  Agreement for details.
Cash Management
		        Services
CASH MANAGEMENT SERVICES




   24/7 Phone Banking
   Debit Card
   E-Statements
   Mobile Banking
   Online Banking and Bill Pay



24/7 Phone Banking                                   Mobile Banking
For those times when online access or fax are        Sterling is pleased to offer personal accountholders
not convenient, Sterling 24/7 Phone Banking pro-     mobile banking through our online banking service.
vides an automated service to check balances and     Sterling Mobile Banking lets you conduct your
transactions or transfer money between accounts      day-to-day banking via your cell phone. It’s fast,
by phone.                                            easy, convenient and accessible on a wide range of
                                                     phones across several U.S. wireless carriers; plus
Debit Card                                           your information is protected by 128-bit encryp-
The Sterling VISA® Debit Card allows you to          tion, just as it is when you bank online.
make purchases at retail locations, online, on the   To begin using Sterling Mobile Banking, login to
phone—anywhere Visa is accepted. The card            your Sterling Online Banking account and follow
works just like a check, but with the convenience    the enrollment steps.
and versatility of a credit card. Plus you can get
cash, transfer funds, and access your account        Online Banking and Bill Pay
balances at virtually any ATM. Each transaction
                                                     Sterling Online Banking is the most convenient
will be reflected on your monthly statement, and
                                                     way for you to track and manage your personal
can be viewed online with Sterling Online Banking.
                                                     finances—because you can bank virtually any-
                                                     where at anytime. Sterling’s secure website allows
E-Statements
                                                     you to access account and loan information, verify
Receive your statement faster, reduce paper waste    account activity, make loan payments, transfer
and have your bank account information available     money, pay bills, view cleared checks, print state-
at your fingertips—all with Sterling e-statements.   ments and place stop payments.
Sterling e-statements are available in conjunction
with all our deposit accounts. The day following
the end of your statement period, you will receive
an e-mail directing you to a secure web site where
you can download your statement as well as view
images of paid checks (front and back).
Special Programs
   Other Services
SPECIAL PROGRAMS  OTHER SERVICES




   Health Savings Account
   Professional Banking
   Residential Mortgage Loans
   Safe Deposit Box
   Traveler’s Checks  Gift Cards




Health Savings Account                                  coupled with our knowledgeable team ensures we
Sterling’s Health Savings Account is a tax-exempt       will find the right loan to meet your individual
account allowing you to pay for qualified medical       needs. Products include:
expenses you have incurred. With an HSA you                •  ixed Rate
                                                             F
can plan and save for medical expenses, potentially        •  djustable Rate (ARM)
                                                             A
realize tax savings and the account remains active         •  irst-time Home Buyer
                                                             F
regardless of changes in employment. Your account          •  onforming  Jumbo
                                                             C
is accessed through checks or a Sterling Debit Card        •  nterest Only
                                                             I
and you can manage your account online through             •  o Income Verification
                                                             N
Sterling’s Online Banking. Your Sterling Customer          •  HA (Federal Housing Authority)
                                                             F
Service Representative can provide the most current        •  A (Veteran’s Administration)
                                                             V
account qualifications and contribution limitations.    Financing available for single or 2–4 family homes,
                                                        second homes or investment properties, co-op
Professional Banking                                    or condos.
Professional services firms, not-for-profits, unions,
and real estate management companies can tap into       Safe Deposit Box
our Professional Banking group. Special services        Protect your valuables, important documents and
include a dedicated account service team, after-        computer back-up disks by storing them in a Sterling
hours emergency coverage plus VIP invitations to        Safe Deposit Box. Insurance agents also recommend
Sterling sponsored-networking events and business       homeowners keep photo documentation of their
development opportunities. Our experienced team         home’s contents stored in a safe deposit box in the
is well-versed in creating a unique package of          event they become a victim of property loss from
products to meet your particular needs.                 theft, fire, water, etc. Safe deposit boxes are avail-
                                                        able in several sizes and rented on an annual basis.
Residential Mortgage Loans
Sterling offers clients hands-on help every step of     Traveler’s Checks  Gift Cards
the way throughout the mortgage process—from            Sterling National Bank clients can purchase
pre-qualification right on through to closing. Our      American Express® Traveler’s Checks and Gift
experience in all types of economic environments        Cards in denominations from $20 to $100.

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Sterling bp 28096

  • 2. ABOUT STERLING Corporate Profile Since 1929, Sterling National Bank has successfully served the needs of businesses, professionals and individuals in the NY metropolitan area and beyond. Sterling is well-known for its high-touch, hands-on approach to customer service and a special focus on serving the business community. Sterling National Bank is the principal banking subsidiary of Sterling Bancorp (NYSE: STL), a New York City-based financial corporation with assets exceeding $2.5 billion. Sterling offers clients a full range of depository and cash management services plus a broad portfolio of financing solutions—including working capital lines, accounts receivable and inventory financing, factoring, trade financing, payroll funding and processing, equipment financing, commercial and residential mortgages and mortgage warehouse lines of credit.
  • 3. Deposit Services You’ll know right away that Sterling is dedicated to serving business customers— it’s evident in everything we do. From the level of attention you receive, to the ability for us to develop customized packages to meet your unique needs, Sterling National Bank is built to serve you. Our deposit products encompass all the latest features and key benefits you might find elsewhere. What makes Sterling products unique is the level of personalized care we provide—you’ll always have a team of responsive professionals at your service.
  • 4. DEPOSIT SERVICES Business Checking Accounts  Simply Business  PRO Business  Select Business Business Money Market CD IOLA Account Master Attorney Account Real Estate Management Account Simply Business Business Money Market or Certificate of Deposit Our Simply Business checking account was named after its Sterling Silver Money Market Account and Sterling’s pure simplicity—one low monthly fee covers everything. Business CD’s provide businesses an opportunity to earn •  o minimum balance requirement—just a low, flat N interest on idle funds. Through participation in the inno- monthly service charge. vative CDARS program, Sterling can also offer up to $50 •  ree Online Banking with Bill Pay, Corporate Debit F million in FDIC coverage on CD deposits. Ask a represen- Card, E-statements. tative for more information. •  ree transactions (100 debits and 50 credits per state- F ment cycle). Interest on Lawyer Account (IOLA) Sterling is a participant in the NY State “Interest On PRO Business Lawyer Account” (IOLA) Program. This account is for Sterling is certainly pro-business—and has created this funds received by an attorney on a client’s behalf which are account for growing companies that have greater cash too small in amount or held for too short a period of time management needs. to generate sufficient interest to justify the opening of an •  ree Professional Cash Management Suite including F individual attorney trust account. Online Banking Bill Pay, Corporate Debit Card, E-statements, CD-ROM Statement, Positive Pay and Master Attorney Account Remote Deposit (service fee waived). This specialized account is ideal for firms required to hold •  terling At Work program available (see page 13). S substantial deposits on behalf of their clients. By use of a •  verage daily balance requirement of $15,000 to avoid A sub-account tied to the firm’s Master Account, individual monthly maintenance fee. client information is maintained separately (such as bal- •  ree transactions (200 debits and 100 credits per state- F ances, interest earned and tax reporting identification num- ment cycle). bers). Record-keeping is streamlined and disbursements handled efficiently. Sterling can also prepare and mail year- Select Business end 1099 interest reporting to each of your clients. The perfect account for established businesses or those with a high volume of transactions. By leveraging deposit balances Real Estate Management Account towards the ideal combination of services a business needs, This account enables property owners and real estate man- Sterling can deliver a truly customized banking package. agers to comply with the required placement of tenant •  ree Professional Cash Management Suite including F security deposits into interest bearing bank accounts. Our Online Banking Bill Pay, Corporate Debit Card, Real Estate Management account provides 1099 Interest E-statements, CD-ROM Statement; additional cash Statements and automatic disbursement of interest annu- management tools available. ally; as well, accounts can be structured based upon indi- •  terling At Work program available (see page 13). S vidual building locations. •  o minimum balance requirement; unlimited transac- N tions per month. •  redit towards applicable services generated by com- C pensating balances.
  • 5. Lending Services Sterling National Bank is unmatched in its broad array of financing options for small to mid-sized businesses. Sterling’s business focus means prompt and courteous service, professionals who understand the unique world of business finance and direct access to senior decision makers.
  • 6. LENDING SERVICES Accounts Receivable Financing Asset Based Lending Business Line of Credit Commercial Loans/Lines Commercial Mortgage Debtor-In-Possession (DIP) Financing Equipment Financing Factoring Trade Finance Letters of Credit Mortgage Warehouse Lines of Credit Payroll Funding Accounts Receivable Financing Business Line of Credit Sterling specializes in serving businesses that have Sterling’s revolving Business Line of Credit is a readily experienced rapid sales growth, require greater flexibil- available source of cash allowing a business owner the ity in financing terms, have an immediate need for flexibility to take advantage of marketplace opportuni- increased working capital or have experienced tempo- ties. This pre-approved credit facility can be easily rary or short-term losses with revised strategies in accessed on-demand either by check or Sterling VISA place. We provide our clients with immediate funding debit card. against accounts receivable and/or inventory. There are no unused facility fees, no covenants or extensive Commercial Loans/Lines reporting. And as the business grows, so does the For established and growing businesses, Sterling can ability to access additional funds. customize a loan or line package that helps businesses achieve their short to mid-term goals—whether to Asset Based Lending provide capital for ongoing operational needs, improve- Asset Based Lending leverages the value of current and ments or expansions, purchase of owner-occupied real fixed assets—providing a good alternative with many estate, acquisitions, buy-outs and other needs. Sterling’s advantages over traditional business loans. Sterling’s approach includes working closely with a client’s pro­ experienced lenders search beyond the numbers to look fessional advisory team (accountant and/or attorney) at management and marketing skills, production facilities alongside the business’s finance director. and customer base. As a business increases in growth In addition, Sterling relationship managers are typically and profitability, Sterling can respond quickly with assigned based upon a client’s particular industry— increasing financing as needed to maintain momentum. and therefore are fluent in the nuances of the client’s This allows our clients the ability to focus on building business, such as fluctuations in purchase cycles, the their business with the knowledge they have a flexible competi­ ive landscape and general business trends t and responsive partner behind them. within the industry.
  • 7. LENDING SERVICES Commercial Mortgage offer both loan and lease options, flexible terms and most Sterling knows that every deal, like every building, is importantly, professionals who can provide guidance to unique. Our lenders are significantly experienced in ensure you select the option that best meets your needs. the New York metro marketplace and understand the Offering a variety of programs, Sterling is committed key factors that play a part in the commercial real to fast turnarounds so the deal is completed on time estate industry. Sterling specializes in bridge financing, and efficiently. Sterling also partners with brokers as acquisition financing, refinancing, and permanent com- well as equipment leasing companies. mercial mortgages. Factoring Trade Finance Debtor-In-Possession (DIP) Financing Sterling specializes in providing full-service accounts Sterling has a successful track record of developing cus- receivable management and financing, including collec- tomized financing solutions for companies operating in tion services. Sterling also can readily provide inventory Chapter 11. Sterling’s experience in this area provides financing and letters of credit. businesses with expert guidance in developing a plan to Key benefits include receiving funding as soon as mer- restore the business to a sound and profitable basis as chandise is invoiced and shipped to an approved buyer, quickly as possible. robust online reporting tools, credit protection and an experienced and professional collections team working Equipment Financing on your behalf. Sterling provides flexible financing programs for businesses that are considering leasing to meet their For clients who do not require financing, collection equipment needs. Our equipment financing programs factoring, or accounts receivable management, is also available.
  • 8. LENDING SERVICES Letters of Credit Mortgage Warehouse Lines of Credit Sterling clients benefit from expert guidance from our Sterling provides financing to mortgage bank origina- trade banking professionals who are highly experienced tors for funding their short-term borrowing needs— and knowledgeable in the structuring and issuance of specifically, from when the mortgages are funded to letters of credit. Sterling offers several types of trade when they are purchased by investors. Eligible collat- services—import or transferable letters of credit as well eral includes government, agency, and jumbo product. as documentary collections. Sterling provides warehouse lines of credit nationally. All services are efficiently managed through our web- based application, Sterlinks. Clients utilize customized Payroll Funding Sterling offers funding, professional back-office support templates to generate letter of credit applications as and the latest technology to help both new and estab- well as manage the entire process in a secure, real-time lished staffing companies grow. The significant experi- environment. In addition, Sterling can provide virtually ence and guidance of our team of professionals help our any foreign currency available and issues standby let- clients increase their value proposition. ters of credit. This experience also translates into the way we do Sterling also provides commercial sight letters of credit business—knowing exactly what works best for our to importers outside of their existing bank line of credit. clients. Sterling provides special features such as flexi- Sterling can be a significant added resource for clients, ble terms, a simple fee structure, maximum advances on increasing their purchasing power without pledging billings, secure web-based applications to manage your additional collateral. business and an experienced team of customer support professionals to assist you every step of the way.
  • 9. Cash Management Services As your business grows, cash management requirements can become more com- plex. To make smart and informed decisions and maximize your assets in today’s dynamic environment, you need faster collections, controlled disbursements, immediate updates, on-the-spot access to real-time information, reduced risk of manual error and better fraud deterrence—delivered in a cost-effective manner that conforms to the way you work. Look no further than Sterling National Bank to deliver whatever it takes to keep your business moving at the speed of today’s global marketplace.
  • 10. CASH MANAGEMENT SERVICES Account Reconciliation Processing Automated Clearing House (ACH) Business Debit Card Cash Concentration Account Controlled Disbursement Account E-Statements/CD-ROM Statements EZ Cert® Online Certified Check System Fa$tlink® Lockbox Service Merchant Services Mobile Banking Online Banking and Bill Pay Payroll Direct Deposit Positive Pay Remote Deposit Service Zero Balance Account Account Reconciliation Processing Business Debit Card Sterling’s Account Reconciliation Processing System Sterling’s Business VISA® Debit Card enables businesses is ideal for clients with a large volume of receivables to pay for purchases debited directly from a Sterling and payments. Via our secure website, clients provide business checking account. Each debit card transaction a file of issued checks including check numbers and is reflected on the monthly statement and can be viewed dollar amounts. Sterling balances the account and online with Sterling Online Banking. sends a monthly report. In addition to expediting the account reconciliation process, the risk of error and Cash Concentration Account fraud is reduced. Automatically consolidate funds from multiple collection points—sales outlets, lockbox networks, and more— Automated Clearing House (ACH) into one account for investment and payment purposes As a Sterling client, you can benefit from using the with Sterling’s Cash Concentration account. Electronic Automated Clearing House (ACH), a low-cost, U.S. funds transfers via the Automated Clearing House bank-to-bank electronic network for clearing dollar (ACH) expedite the receipt of funds into a Sterling payments. account and reduces the cost associated with a manual collection system. ACH Origination Credit simplifies the processes for recurring payment obligations. Funds move automati- cally from a Sterling account to the designated bank Controlled Disbursement Account At the beginning of each business day, through Sterling account of the recipient. Both parties know exactly Online banking, clients can view all in-clearing checks, when the transaction is complete thus providing the including check number and dollar amount, thus facili- benefit of predictable cash flow. tating early funding and investment decisions. ACH Origination Debit accelerates the collection pro- cess. This service is ideal for companies whose receiv- E-Statements/CD-ROM Statements ables include items such as insurance premiums, rents, Sterling offers both web-based statements and state- or taxes. Once the customer authorizes the automatic, ments provided on a CD-ROM. Both allow clients to scheduled debit from their account, late or lost payments view images of statements and paid checks for quicker are no longer a concern. This service often proves so account reconciliation. Electronic statements reduce successful that companies often offer their customers a storage requirements, yet offer the flexibility to easily discount for enrolling. generate a hard copy of a statement whenever one is required.
  • 11. CASH MANAGEMENT SERVICES EZ Cert® Online Certified Check System Lockbox Services This innovative system was designed for firms that Sterling offers retail and wholesale lockbox services, require certified checks on a regular basis, such as real quickly converting receivables to cash for your busi- estate attorneys. The time to prepare for closing can be ness. Lockbox services save time and the overhead cost significantly reduced thus increasing office productivity of receiving and processing payments. With intraday and profitability. The process is simple—access our remittance, you can view your receivables the same day secure website and request the check. In a half-hour they are received by Sterling, and make pay decisions or less, a signed certified check, complete with your on exception items right from your desktop. Sterling firm’s own custom logo, will print in your office. Sterling can fully automate the process in a customized manner provides the secure, encrypted printer, security check that suits your business needs. paper, installation and training on how to use the system. Merchant Services Fa$tlink® Sterling offers a Visa/MasterCard Merchant Account Long-term care providers confront complex cash flow for the purpose of accepting and depositing credit and and record-keeping challenges resulting from their reli- debit card sales. Settlement is electronically credited ance on timely, accurate payments from government to your Merchant account via the Automated Clearing programs and their responsibilities to residents and House (ACH) system. We also settle American Express their families. and Discover sales through the ACH system. To help our clients master these challenges, Sterling created Fa$tlink, a proprietary package of financial Mobile Banking SNB Mobile allows Sterling National Bank customers to services designed to improve the management of resident use their mobile smartphones to conduct their day-to- accounts. Fa$tlink components, available à la carte or day banking anytime, anywhere. Customers can view as a part of a more comprehensive solution, assist pro- account balances and transaction history, view account viders in expediting resident direct deposit, optimizing alerts, initiate account transfers and pay bills. SNB Title XIX Medicaid deposits, simplifying resident allow- Mobile supports all account types including checking, ance and security accounts, and managing burial funds. savings, CD’s, money market, loans and lines-of-credit. SNB Mobile is also provided as an iPhone app and available for download at iTunes.com.
  • 12. CASH MANAGEMENT SERVICES Online Banking and Bill Pay Remote Deposit Service Sterling Online Banking permits clients to bank any- Sterling’s remote deposit service allows clients to send where, anytime by accessing account information via check deposits to Sterling right from the convenience the secure Sterling Online Banking site. Clients can of their office. The easy-to-use desktop scanner and verify account activity, make loan payments, transfer software provide the ability to transmit check deposits money, pay bills, view cleared checks, print statements safely and securely to Sterling. Through our web-based and place stop payments. The ability to download secure site, clients can create and schedule batch depos- banking data into a spreadsheet program allows for easy its, view check images for each deposit and utilize the analysis of cash position and account reconciliation. search function to locate specific processed checks. Sterling’s remote deposit service is particularly ideal for Payroll Direct Deposit businesses with multiple locations or those with a large Payroll Direct Deposit uses the ACH system to deposit volume of checks to process. employees’ pay directly into their personal bank accounts, regardless of whether the business handles Zero Balance Account payroll directly or utilizes a payroll services provider. Ideal for businesses that wish to fund disbursement Businesses save the cost of issuing paper paychecks or accounts (such as payroll or petty cash) on an as-needed replacing lost checks. Employees benefit by having basis. The disbursement accounts are maintained at a faster access to compensation and the flexibility to zero balance; Sterling delivers funds from a master divide their pay among different accounts. account on a just-in-time basis to meet daily obligations. In addition, any funds deposited in the disbursement Positive Pay account are transferred to the master account at the end Positive Pay service is a powerful tool in the fight of the day. Fully automated according to your instruc- against check fraud. With Positive Pay, Sterling com- tions, the zero balance account system ensures accuracy pares each check presented for payment against a daily and allows for customized reporting. checks-issued file provided by the Sterling account holder. If a presented check has no match, we notify our client immediately and await specific payment instructions. With Sterling’s Positive Pay service, our business clients have an effective resource to help pro- tect their account from fraudulent activity.
  • 13. Special Programs Sterling National Bank has developed a series of special programs designed to add value to our client relationships. Each program was developed in accordance with expressed needs—the ability to offer employees added-value benefits, the desire to seek business building opportunities, the need for business owners to have both business and personal accounts maintained with the same relationship manager—and more. Collectively, these programs exemplify the Sterling commitment to provide our clients the best in personalized products and services.
  • 14. SPECIAL PROGRAMS 13 Professional Banking Sterling At Work Sterling Networking Professional Education Events Professional Banking Sterling At Work Sterling’s Professional Banking Group specializes in a Give your employees a valuable benefit by enrolling high-touch service approach—where your dedicated your company in the Sterling At Work program. It’s a free relationship officer plays an integral part in managing program designed to provide the banking needs of the your banking relationship. This level of service is ideal employees of our clients—giving them added perks for professional services companies, healthcare providers, and benefits—all at no cost to you. For an employee to not-for-profits, unions and real estate management firms. participate in the Sterling At Work program, they simply need to have their payroll check direct deposited into By leaving the “banking” to your relationship officer, a Sterling checking or savings account. you can utilize your time more effectively. All our pro- fessional banking officers readily provide their mobile Benefits include free checking with direct deposit, free phone numbers to make sure their clients can always online banking with bill pay, a free consultation with reach them if needed. a representative from Sterling National Mortgage, plus mortgage pre-qualification service and a special dis- count on mortgage closing costs. Sterling is available to make presentations directly to employees at your office and/or provide Sterling At Work literature to distribute to your employees. Sterling Networking Professional Education Events As part of our ongoing effort to bring added value to our clients and introduce Sterling to potential new cus- tomers, a series of client appreciation, networking and professional education events (offering CLE and CPE credits) are offered throughout the year. To view a list of events or register to attend an upcoming event, please visit our website or ask your relationship manager for details.
  • 15. Deposit Services
  • 16. DEPOSIT SERVICES Certificate of Deposit (CD) CDARS® Program Checking Accounts   Sterling Professional   Sterling Silver   Sterling Senior No-Fee   Sterling NOW   Sterling At Work Individual Retirement Account (IRA) Money Market Account Savings Account Certificate of Deposit (CD) be applied towards the minimum average daily Sterling offers a full complement of CD’s—includ- balance requirement. ing terms from 3 months to 5 years. Recent changes Professional checking accountholders can take in FDIC insurance may affect your CD investments; advantage of a tiered interest rate structure based a Sterling customer service representative can pro- upon account balance. Sterling also provides auto- vide you information on the latest regulations. matic rebates on fees charged at non-Sterling ATM’s Note: Please see your tax advisor for specific investment advice. (up to $15.00 per month). And as with all Sterling accounts, you receive a Sterling ATM/debit card, CDARS® Program free online banking, bill payment and convenient e-statements. Sterling National Bank is a member of the Certificate of Deposit Account Registry Service A monthly maintenance fee will apply for accounts (CDARS)—the easiest, most convenient way to that do not meet the checking account average obtain full FDIC insurance on CD deposits up to daily balance requirement of $25,000 (or $100,000 $50 million. Your entire investment is eligible for in all combined accounts). FDIC protection because it is broken into smaller amounts and placed with other banks that are Sterling Silver Checking members of the CDARS network. Sterling Silver Checking is a relationship-based Everything is handled through Sterling—you earn account, linking your checking account with your one interest rate, receive one regular statement statement savings, money market, CD and/or IRA detailing your entire portfolio, and at maturity, accounts. The combined balances can be applied Sterling arranges disbursements or re-investment towards the minimum average daily balance based on your direction. requirement. Sterling Silver accountholders receive a Sterling Sterling Professional Checking ATM/debit card, free online banking, bill pay- Our Professional checking account is an interest- ment and convenient e-statements. A monthly bearing account1 that can be linked with additional maintenance fee will apply for accounts that do checking, statement savings, money market, CD not meet the checking account average daily and/or IRA accounts; the combined balances can balance requirement of $2,500 (or $3,500 in all combined accounts).
  • 17. DEPOSIT SERVICES Sterling Senior No-Fee Checking There are no transaction limitations; however, in To provide the utmost in cost-effective banking ser- order to earn interest and avoid monthly mainte- vices to our senior community, Sterling provides no nance and transaction fees, a minimum average fee checking for individuals aged 62 or older. This daily balance of $3,500 is required. account waives the minimum balance requirement and has no monthly maintenance fee; plus there Sterling At Work Checking are no transaction limitations or per check charges. Employees of businesses enrolled in the “Sterling At Work” program are entitled to receive a com- Senior accountholders can also take advantage prehensive package of complimentary financial of free traveler’s checks, one year free safe deposit services including: box rental (2x5 for new accounts only), ATM/ debit card, free online banking, bill payment and F REE checking—no minimum balance require- convenient e-statements. Direct deposit of social ments with direct deposit of payroll or social security or other government payments can easily security be arranged. Joint accounts are permitted as long FREE first order of starter checks as one accountholder is aged 62 or older. FREE online banking Sterling NOW Checking FREE online bill pay Sterling NOW checking is an interest-bearing FREE ATM/Debit Card checking account, with interest compounded daily FREE ATM Services at Sterling ATM’s and credited monthly1. Sterling also provides an All employees of the City of New York are eligible for the Sterling At ATM/debit card, free online banking, bill payment Work checking account. and convenient e-statements. Please note: • Sterling offers overdraft protection for qualifying checking account customers. • n accordance with NY State banking regulations, Sterling offers Lifeline Checking. Please see a Sterling representative for details on any of these items. I
  • 18. DEPOSIT SERVICES Individual Retirement Accounts (IRA) Sterling Silver Money Market Account Sterling offers a variety of IRA accounts— Our Sterling Silver Money Market Account offers Individual, Spousal, Roll-over, and Roth IRA’s, the convenience of an interest bearing account available with fixed or variable interest rates. with check writing privileges. Interest is com- pounded daily and is credited monthly.1,2 Federal regulations regarding contribution and disbursement amounts change yearly; please speak to a Sterling representative who can provide you with the most recent regulations governing IRA accounts. Sterling Silver Savings Account Grow your savings with the tiered interest rate feature of our Sterling Silver Savings account. The interest you earn is compounded daily and credited monthly; deposits can be made in person, by mail, or by automatic recurring transfers from another Sterling account utilizing Sterling online banking.1,2 (1) Interest rates fluctuate with market conditions and are subject to change without notice. (2) here are specific regulatory requirements that govern the type and frequency of transactions for savings and money market accounts. Please refer to T your Account Terms Agreement for details.
  • 19. Cash Management Services
  • 20. CASH MANAGEMENT SERVICES 24/7 Phone Banking Debit Card E-Statements Mobile Banking Online Banking and Bill Pay 24/7 Phone Banking Mobile Banking For those times when online access or fax are Sterling is pleased to offer personal accountholders not convenient, Sterling 24/7 Phone Banking pro- mobile banking through our online banking service. vides an automated service to check balances and Sterling Mobile Banking lets you conduct your transactions or transfer money between accounts day-to-day banking via your cell phone. It’s fast, by phone. easy, convenient and accessible on a wide range of phones across several U.S. wireless carriers; plus Debit Card your information is protected by 128-bit encryp- The Sterling VISA® Debit Card allows you to tion, just as it is when you bank online. make purchases at retail locations, online, on the To begin using Sterling Mobile Banking, login to phone—anywhere Visa is accepted. The card your Sterling Online Banking account and follow works just like a check, but with the convenience the enrollment steps. and versatility of a credit card. Plus you can get cash, transfer funds, and access your account Online Banking and Bill Pay balances at virtually any ATM. Each transaction Sterling Online Banking is the most convenient will be reflected on your monthly statement, and way for you to track and manage your personal can be viewed online with Sterling Online Banking. finances—because you can bank virtually any- where at anytime. Sterling’s secure website allows E-Statements you to access account and loan information, verify Receive your statement faster, reduce paper waste account activity, make loan payments, transfer and have your bank account information available money, pay bills, view cleared checks, print state- at your fingertips—all with Sterling e-statements. ments and place stop payments. Sterling e-statements are available in conjunction with all our deposit accounts. The day following the end of your statement period, you will receive an e-mail directing you to a secure web site where you can download your statement as well as view images of paid checks (front and back).
  • 21. Special Programs Other Services
  • 22. SPECIAL PROGRAMS OTHER SERVICES Health Savings Account Professional Banking Residential Mortgage Loans Safe Deposit Box Traveler’s Checks Gift Cards Health Savings Account coupled with our knowledgeable team ensures we Sterling’s Health Savings Account is a tax-exempt will find the right loan to meet your individual account allowing you to pay for qualified medical needs. Products include: expenses you have incurred. With an HSA you • ixed Rate F can plan and save for medical expenses, potentially • djustable Rate (ARM) A realize tax savings and the account remains active • irst-time Home Buyer F regardless of changes in employment. Your account • onforming Jumbo C is accessed through checks or a Sterling Debit Card • nterest Only I and you can manage your account online through • o Income Verification N Sterling’s Online Banking. Your Sterling Customer • HA (Federal Housing Authority) F Service Representative can provide the most current • A (Veteran’s Administration) V account qualifications and contribution limitations. Financing available for single or 2–4 family homes, second homes or investment properties, co-op Professional Banking or condos. Professional services firms, not-for-profits, unions, and real estate management companies can tap into Safe Deposit Box our Professional Banking group. Special services Protect your valuables, important documents and include a dedicated account service team, after- computer back-up disks by storing them in a Sterling hours emergency coverage plus VIP invitations to Safe Deposit Box. Insurance agents also recommend Sterling sponsored-networking events and business homeowners keep photo documentation of their development opportunities. Our experienced team home’s contents stored in a safe deposit box in the is well-versed in creating a unique package of event they become a victim of property loss from products to meet your particular needs. theft, fire, water, etc. Safe deposit boxes are avail- able in several sizes and rented on an annual basis. Residential Mortgage Loans Sterling offers clients hands-on help every step of Traveler’s Checks Gift Cards the way throughout the mortgage process—from Sterling National Bank clients can purchase pre-qualification right on through to closing. Our American Express® Traveler’s Checks and Gift experience in all types of economic environments Cards in denominations from $20 to $100.