The Student Loan Help Center firmly believes in strict compliance with the Telephone Consumer Protection Act (TCPA). The Student Loan Help Center has a zero tolerance policy in regards to violations of the FCC’s TCPA regulations. The Student Loan Help Center does not include unsolicited advertisements or unsolicited calls. We do make solicited calls prior to obtaining written consent via a website form. Refer to the “Small Entity Compliance Guide” for information. http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf

1. Compliance of Student Loan consolidation by
Student Loan Help Center
The Student Loan Help Center firmly believes in strict compliance with the Telephone
Consumer Protection Act (TCPA). The Student Loan Help Center has a zero tolerance policy in
regards to violations of the FCC’s TCPA regulations.
 The Student Loan Help Center does not include unsolicited advertisements or
unsolicited calls. We do make solicited calls prior to obtaining written consent via a
website form. Refer to the “Small Entity Compliance Guide” for information.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf
In adopting the written consent requirement, however, the FCC will recognize prior
express written consent secured under the methods described in the E-SIGN Act. Permission
obtained via an email, website form, text message, telephone keypress, or voice recording, as
provided in the E-SIGN Act, will suffice as prior express written consent.
 The Student Loan Help Center does not include any cell phone text messaging platform,
robocalls, autodialers, voiceblasting or any other device that can be considered automated
telephone equipment without written consent.
 The Student Loan Help Center has a clearly written privacy policy, available to anyone
upon request.
 We limit our calls to the period between 8 a.m. and 9 p.m., local time.
 The Student Loan Help Center assists consumers with federal student loan
consolidation preparation and filing services. We are not affiliated with or endorsed
by the U. S. Department of Education. Like filing a tax return, you can file a
consolidation without professional assistance and without charge at
loanconsolidation.ed.gov
 The Student Loan Help Center has no tolerance with misrepresentations. In our efforts to
avoid confusion we have placed disclaimers at the bottom of every page of our websites.
 The Student Loan Help Center shows a Caller ID on every outbound call (8137393306,
8137508039, 8138038132, 8135751175 & 8133454530).
 The Student Loan Help Center is a private company. As such The Student Loan Help
Center requires a FEE. That fee is disclosed to the client, in writing, before any billing is
performed. The Student Loan Help Center has a very specific fee schedule.
 The Student Loan Help Center keeps the client’s records for a minimum of two years.
For general information about regulations and compliance you can visit the following links:
http://www.fcc.gov/guides/unwanted-telephone-marketing-calls
http://www.contactcompliance.com/tcpa-cfpb-hipaa-regulations-clarified/
http://www.fcc.gov/encyclopedia/telemarketing

2. http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
http://www.fcc.gov/
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf
http://www.nanpa.com
http://www.nationalpooling.com
TCPA/Numbering History (ppt)