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                                                   Journal of Business Research 61 (2008) 925 – 932




                 Market pioneers, late movers, and the resource-based view
                               (RBV): A conceptual model
                                 R. Zachary Finney a,⁎, Jason E. Lueg b,1 , Noel D. Campbell c,2
                             a
                              University of South Alabama, Mitchell College of Business, Department of Marketing and E-Commerce,
                                                          MCOB 356, Mobile AL 36688 0002, United States
                         b
                           Mississippi State University, College of Business and Industry, Department of Marketing, Quantitative Analysis,
                                            and Business Law, P.O. Box 9582, Mississippi State MS 39762, United States
                     c
                         University of Central Arkansas, Department of Economics, Finance, and Risk Management, 201 Donaghey Avenue,
                                                                  Conway AR 72035, United States
                                                     Received 9 January 2007; accepted 25 September 2007




Abstract

    Lieberman and Montgomery note that “…we see benefits from linking empirical findings on first-mover advantages with the complementary
stream of research on the resource-based view of the firm” (1998, p. 1111); they suggest that such a link will help explain differences in firm
performance. Therefore, this study develops a conceptual framework linking FMAs with the resource-based view of the firm (RBV); in doing so,
this framework explains the links between entry timing, resource management, and firm performance. Specifically, this study examines FMAs in
light of a four-step resource management process [Morgan RM. Relationship marketing and marketing strategy: the evolution of relationship
strategy within the organization. In: Sheth JN, Parvatiyar A, editors. Handbook of Relationship Marketing. Thousand Oaks, California: SAGE
Publications, 2000. p. 481–504.; Morgan RM, Hunt S. Relationship-based competitive advantage: the role of relationship marketing in marketing
strategy. J Bus Res 1999; 46 (November): 281–90.] consisting of: 1) efficient acquisition (EA), 2) bundling/combining (BC), 3) positioning
(POS), and 4) maintenance/protection (MP). The link between FMAs and the resource management process helps explain why so few first movers
retain their advantages.
© 2007 Elsevier Inc. All rights reserved.

Keywords: Resources; Capabilities; Resource-based view; First-mover advantage; First mover; Market pioneer; Late mover




1. First-mover advantages (FMAs), late-mover advantages                            learning curve effects and advantages based on R&D), 2)
(LMAs), and the resource-based view (RBV) of the firm:                             preemption of assets, and 3) switching costs (Lieberman and
An overview                                                                        Montgomery, 1988). Market pioneers enjoy FMAs.
                                                                                      However, market pioneering carries potential disadvantages
   FMA (first-mover advantage) is the ability of a firm to earn                    as well (Lieberman and Montgomery, 1988):
above average profits by a) entering a market first and b) entering
the market in a way that thwarts other firms' attempts to compete                   • Late movers may “free ride” on some of the costs shouldered
in that market (Lieberman and Montgomery, 1988). At least                             by the pioneer
three bases produce FMAs: 1) technology (product introduction                       • Large technological or market uncertainties may exist when
                                                                                      entering a market first
                                                                                    • Technology or customer needs may shift after the pioneer
  ⁎ Corresponding author. Tel.: +251 460 6033; fax: +251 460 7909.
                                                                                      enters the market
    E-mail addresses: zfinney@usouthal.edu (R.Z. Finney),
jlueg@cobilan.msstate.edu (J.E. Lueg), Ncampbell@uca.edu (N.D. Campbell).
                                                                                    • First movers may suffer from “incumbent inertia.” That is,
  1
    Tel.: +662 325 7011; fax: +662 325 7012.                                          first movers may fail to change their business practices as the
  2
    Tel.: +501 852 7743; fax: +501 450 5302.                                          product market changes
0148-2963/$ - see front matter © 2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2007.09.023
926                                     R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932


1.1. Resource-based view (RBV) of the firm                                  1.3. Resource management

    The RBV explains how firm resources drive differences in firm              While many conceptualizations of the resource management
performance. Critics of the RBV assert that broad conceptualiza-            process exist, this paper uses Morgan's (2000) conceptualization
tions of firm resources ignore important differences in firm assets         because Finney et al. (2005) established empirical support for
and firm abilities (Priem and Butler, 2001). Therefore, scholars            Morgan's work. Morgan (2000) conceives of resource manage-
ditinguish between firm resources and firm capabilities (c.f., Amit         ment as a four-step process: 1) efficient acquisition (EA), 2)
and Schoemaker, 1993; Dutta et al., 2005; Greenley et al., 2005;            bundling/combining (BC), 3) positioning (POS), and 4)
Helfat and Peteraf, 2003; Mahoney, 1995; Makadok, 2001). A                  maintenance/protection (MP).
resource is a tangible or intangible asset. Resources “can be valued
and traded—such as a brand, a patent, a parcel of land, or a license”       1.3.1. Efficient acquisition (EA)
(Hoopes et al., 2003, p. 890). Individual employee skills are also             Firms must possess resources before they can create value with
resources (Hoopes et al., 2003; Lieberman and Montgomery,                   those resources. However, the firm must pay less for resources
1998). “Resources are converted into final products or services by          than they are worth. EA ensures that the price (P) the firm charges
using a wide range of other firm assets and bonding mechanisms”             customers exceeds the firm's resource costs (C). Lower resource
[emphasis in original] (Amit and Schoemaker, 1993, p. 35).                  acquisition costs allow firms to sell products profitably at prices
    On the other hand, capabilities are “…a firm's capacity to              low enough to entice people to buy. If a firm fails to hold down the
deploy Resources…using organizational processes, to effect a                acquisition costs (C), competitors that minimize acquisition costs
desired end” [emphasis in original] (Amit and Schoemaker,                   can offer the same value at a lower price.
1993, p. 35). A capability is intangible; firms cannot quantify
(i.e., “value”) their capabilities. A capability is a firm's capacity       1.3.2. Bundling/combining (BC)
to undertake a specific activity (Hoopes et al., 2003; Lieberman               Following acquisition, the firm creates customer value by
and Montgomery, 1998). Under this framework, resource man-                  “fusing” single resources into complex products. These offerings
agement is a capability. Resource management is the set of                  must provide customer value that exceeds the cost paid by the
strategic choices concerning the firm's tangible and intangible             firm (V N C). If a firm's strategist succeeds at BC, the firm attains
assets. So strategists can use resource management to generate              a complex set of “higher order resources” that are difficult for
SCA (Mahoney and Pandian, 1992; Penrose 1959).                              rivals to imitate (Morgan, 2000; Morgan and Hunt, 1999).

1.2. Value, price, and cost: The VPC framework                              1.3.3. Positioning (POS)
                                                                               POS shapes the consumer's view of a product (Ries and
    SCA does not directly flow from resources that are valuable,            Trout, 1986). Even if a firm attains resources at good prices and
rare, inimitable, and non-substitutable (Priem and Butler, 2001;            combines them into a desirable product, the product still may
Barney, 1991). Instead, “the relative difference in the amount of           not sell. The firm must also create an image (or position) for the
value generated by firms… is elemental to competitive advantage”            product that makes consumers want to buy. POS serves to
[emphasis in original] (Priem and Butler, 2001, p. 29). Firm gene-          widen the difference between value and price (V − P).
rated “value is the fundamental concept determining the extent of           Customers will prefer a firm's offerings as the gap between
competitive advantage” [emphasis in original] (Priem and Butler,            the value and price of the offerings widens relative to the gap
2001, p. 29).                                                               between the value and price of competing offerings.
    Hoopes et al. (2003) explain value's role in the RBV through
a bargaining model that consists of value, price, and cost (see             1.3.4. Maintenance/protection (MP)
also Tirole, 1988). This model illustrates both the buyer's and                The unique sequence of EA → BC → POS that produces
the seller's perspectives. Here, buyer and seller bargain over a            superior results at one point in time may not provide customer
product's price (P); the product provides value (V) to the buyer            value at another time. Firms, therefore, must continually adjust
and costs the seller some sum (C) to produce. “Value is the price           their resource management strategies (i.e., must maintain their
a buyer is willing to pay…” [emphasis in original] (Hoopes                  resources). Similarly, managers must protect resources; man-
et al., 2003, p. 891). Therefore, for the customer, value provided          agers cannot allow competitors to duplicate their resources.
must exceed the product's price (V − P). The seller wants to                   Firms use MP to realign their resource management decisions
maximize the difference in the product's price and cost (P − C).            regarding EA, BC, and POS. This paper differentiates between MP
“The supplier's resources and capabilities, in turn, influence the          activities relating to efficient acquisition (MPEA), bundling/
value of the good to the buyer and/or the cost of producing it…             combining (MPBC), and positioning resources (MPPOS). There-
[T]he firm that produces the largest difference between value               fore, the firm uses MP to preserve the gaps between price and cost
and cost has an advantage over rivals” (Hoopes et al., 2003,                (P −C), value and cost (V –C), and value and price (V –P).
p. 891–892).
    “Value arises from the firm's resources and how those                   2. Crafting first-mover advantage (FMA)
resources are managed” [emphasis in original] (Morgan, 2000,
p. 496). One may surmise, therefore, that resource management                  If a firm a) minimizes resource procurement costs (C) and b)
is the key “lever” the strategist uses to create SCA.                       extracts value (V) from those resources in excess of the resources'
R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932                                927


cost (C), the firm efficiently acquired resources (Morgan, 2000).              Kodak's early success illustrates the benefits of linking
Suppose a first mover's resource costs are higher than the resource         superior BC to superior POS:
costs of rival firms. If the first mover offers more customer value
                                                                               “[George Eastman]…designed a system whereby consumers
than the rivals offer from a given set of resources, an FMA is still
                                                                               took pictures with a returnable camera, mailed in the camera
possible. However, high pioneer resource costs provide a chance
                                                                               with the exposed film for developing, and received the
for imitators to compete using a low cost strategy.
                                                                               developed pictures and a reloaded camera. The company's
   In the airline industry established “legacy carriers” (such as
                                                                               slogan, ‘You press the button, we do the rest,’ convinced
Delta, United, and American) have higher costs than newer,
                                                                               consumers that photography was finally available to
“discount carriers” (such as Southwest and JetBlue) (Anony-
                                                                               amateurs” (Tellis and Golder, 1996, p. 68).
mous, 2005). These older airlines inefficiently acquire their
resources. As a result, many legacy carriers have declared                     Therefore:
bankruptcy and cut costs (Manor and Chandler, 2003).
                                                                            P3A. Firms that combine high skill in a) acquiring resources
   Hence, the following propositions:
                                                                            efficiently, b) bundling/combining individual resources, and
P1A. The level of firm resource costs is negatively correlated              c) appropriately positioning resources are more likely to
with the firm's chances of becoming a product pioneer.                      become market pioneers than are firms that lack these three
                                                                            skills.
P1B. The level of firm resource costs is negatively correlated
with the firm's chances of becoming a market pioneer.                           In the short run, market pioneering should increase the firm's
                                                                            sales, at least while the new product enjoys a monopoly (P3A).
P1C. The level of firm resource costs is negatively correlated
                                                                            However, this is by no means analogous to a first-mover ad-
with the firm's chances of attaining a first-mover advantage
                                                                            vantage. Successful market pioneering is certain to attract rivals;
(FMA).
                                                                            as noted, few market pioneers retain market leadership. So the
   BC allows the firm to become a product pioneer. To become a              short-term value created by the market pioneer for any given
product pioneer, a firm goes beyond resource acquisition and                segment is a function of the pioneer's skill at providing value to
uses BC to create “higher-order” resources (Morgan, 2000;                   that segment through a) efficient resource acquisition, b)
Morgan and Hunt, 1999). BC helps link resource acquisition and              bundling/combining resources, and c) positioning resources —
the products that the firm eventually sells. If a strategist ignores        or:
bundling/combining he or she will likely be stuck with a set of
incompatible resources (Wernerfelt, 1984).                                  STCVSEG ¼ f ðFMVEA ; FMVBC ; FMVPOS Þ
   Though not the product pioneers, Matsushita, JVC, and Sony
were the first companies to market VCRs successfully to the                 STCVSEG short-term customer value for a given segment
mass market (Tellis and Golder, 1996). Superior BC was central              FMVEA value created by the first mover through efficient
to their success. “At JVC, Yuma Shiraishi, manager of video                       resource acquisition
recorder development, provided just a few guidelines to his                 FMVBC value created by the first mover through bundling/
engineers: develop a machine that could sell for $500, while                      combining
using little tape and retaining high quality picture” (Tellis and           FMVPOS value created by the first mover through positioning
Golder, 1996, p. 68). Taken together, this bundle of resources
propelled these three firms to a dominant position in the VCR                  Suppose the pioneer enjoys a monopoly in a new product
market. In summary:                                                         market. Here one need only consider the value created by the
                                                                            pioneer. The amount of value the pioneer creates for a given
P2. Firms that combine high skill in a) acquiring resources
                                                                            segment through these three steps determines whether that
efficiently and b) bundling/combining individual resources into
                                                                            segment buys the pioneer's offering. If rivals subsequently enter
higher-order resources are more likely to become product
                                                                            the market, one also must consider consumer reaction to the
pioneers than are firms that lack these two skills.
                                                                            competing products. In summary:
    A firm that acquires a valuable set of resources and uniquely
                                                                            P3B. Firms that combine high skill in a) acquiring resources
bundles/combines them may well become a product pioneer. Still,
                                                                            efficiently, b) bundling/combining individual resources, and c)
no financial benefit accrues until the firm offers that bundle of
                                                                            appropriately positioning resources will have higher short-run
resources for sale; (i.e., the firm must also become a market
                                                                            sales of new products than will firms that lack these three skills.
pioneer). To sell new products successfully, market pioneers must
ensure that they create the proper image – or positioning (POS) –              As time passes, the firm's initial resource base will “age”;
for the new product.                                                        also, successful market pioneering will almost certainly spur
    However, good BC, ironically, may complicate POS. New                   market entry by rivals. The first three steps of the resource
products may be extremely difficult to position (Suarez and                 management process (EA → BC → POS) cannot provide long-
Lanzolla, 2005). The potential breakdown between BC and                     term customer value (LTCV). Over time, the first mover must
POS helps explain why so many product pioneers either a) fail               also maintain and protect (MP) the initial resource position.
to become market pioneers or b) become market pioneers but                     But how may a first mover improve firm resources after
fail to retain their market leadership.                                     market entry? Under this framework, the first mover must
928                                   R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932


rethink the three initial resource management decisions while             protecting those resources are more likely to attain first-mover
keeping firm resources from competitors. (The labels for these            advantages than are firms that lack these characteristics.
three “updating” tasks are: FMVMPEA, FMVMPBC, FMVMPPOS;
                                                                              Fig. 1 illustrates the links between the FMA and RBV
these tasks describe the value first movers add by updating the
                                                                          concepts; more specifically, the Figure shows the benefits the
initial decisions regarding resource acquisition, bundling/
                                                                          first mover stands to gain by successfully managing each of the
combining, and positioning respectively).
                                                                          four resource management tasks. In doing so, Fig. 1 describes
   A look at recent innovations shows that market leadership
                                                                          how a firm attains FMA.
is difficult to retain. Consider the gaming console and laptop
                                                                              Fig. 1 encapsulates the argument contained in the preceding
computers:
                                                                          paragraphs. Resource management is a firm capability and is the
      “In the gaming console market…at least six generations of           “lever” the firm uses to create FMA. Resource management is a
      technology emerged in rapid, succession, each pushing               four-step process: 1) efficient acquisition (EA), 2) bundling/
      forward a new winner. The same thing happened in hard               combining (BC), 3) positioning (POS), and 4) maintenance/
      drives, and laptop computers.…laptop technology evolved             protection (MP). Firms must first efficiently acquire resources
      so quickly that each successor, after, briefly achieving            and then bundle/combine these resources into higher order
      dominance, was soon supplanted itself” (Suarez and                  offerings; this allows the firm to create an innovative product
      Lanzolla, 2005, p. 126).                                            (i.e., become a product pioneer). To create FMA the firm must
                                                                          also become the first firm to sell that product (i.e., become a
   So, long-term customer value for a given target market is a            market pioneer). Positioning involves attracting customers;
function of the value provided to that segment by the market              positioning, therefore, allows the firm to succeed as a market
pioneer's initial a) resource acquisition, b) bundling/combining,         pioneer.
and c) positioning and d) the market pioneer's subsequent                     Critically, the firm must complete the resource management
efforts to maintain/protect each of those sets of resources the           process. In addition to EA, BC, and POS, the firm seeking FMA
pioneer built in a, b, and c. Or:                                         must also maintain and protect (MP) resources. As time elapses,
                                                                          firms use MP to realign their resource management decisions
                                                                          regarding EA, BC, and POS. Firms that combine high skill in a)
LTCVSEG ¼ f ððFMVEA ; FMVMPEA Þ; ðFMVBC ; FMVMPBC Þ;
                                                                          acquiring resources efficiently, b) bundling/combining individ-
                 ðFMVPOS ; FMVMPPOS ÞÞ                                    ual resources, c) appropriately positioning resources, and d)
                                                                          maintaining and protecting those resources are more likely to
                                                                          attain and then retain FMAs than are firms that lack these
LTCVSEG long-term customer value for a given segment                      characteristics.
FMVEA value created by the first mover through efficient
      resource acquisition
FMVMPEA value created by the first mover through maintain-                3. Late-mover responses
      ing/protecting resource stocks
FMVBC value created by the first mover through bundling/                     Pioneers can attain FMA; yet, in a given market, most firms
      combining                                                           will be followers. Research also reveals that late-market entry is
FMVMPBC value created by the first mover through maintain-                often profitable (c.f., Srinivasan et al., 2004). Resource
      ing/protecting bundles/combinations of resources                    management can permit late movers to “compete away” FMAs.
FMVPOS value created by the first mover through positioning                  P5A–P5E evaluates a market in which the first mover is
FMVMPPOS value created by the first mover through main-                   faced with a rival. For the first time, the customers have the
      taining/protecting positioning of firm resources                    option to buy from a firm other than the first mover. So, P5A–
                                                                          P5E examines what the first mover must do to retain market
   The importance of maintaining/protecting resources is                  leadership after competitors enter the market. The first
twofold. First, under the RBV, resources are the foundation of            mover's ability to create value for a given segment is still a
firm success. Second, firms may build resource stocks only over           function of the firm's: a) initial resource management
long periods of time (Dierickx and Cool, 1989; Pettus, 2001). A           decisions and b) subsequent attempts to maintain/protect
firm that fails to maintain resources, therefore, faces a long            those resources. But here the late mover also creates value for
journey in trying to catch rival firms.                                   the first mover's target market; specifically, the late mover's
   Research supports the importance of maintaining and pro-               skill at the first three resource management tasks also offers
tecting resources. Success does not flow from a static set of             some level of value to the first mover's customers. (The late
resources (McGee and Thomas, 1994). Similarly, scholars assert            mover need not maintain/protect resources to take leadership
that order of entry effects tend to dissipate over time (Brown and        away from the pioneer but need only devise a product that
Lattin, 1994; Huff and Robinson, 1994). Therefore:                        provides more value relative to price or cost. The late mover
                                                                          that elects to stay in the market for a long time will need to
P4. Firms that combine high skill in a) acquiring resources               maintain/protect resources.)
efficiently, b) bundling/combining individual resources, c)                  How does a firm attain superiority when faced with
appropriately positioning resources, and d) maintaining and               competition? The first mover's resource management skill
R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932                             929




                                            Fig. 1. First-mover advantage and resource management.



determines the first mover's competitive position, relative to            value provided to the segment by the pioneers' initial resource
how well rivals manage their resources. Suppose the first                 management process (EA → BC → POS) and the subsequent
mover provides more value to a given segment. Here the first              value created by maintaining/protecting the resource position is
mover can expect to “best” rivals. What if the late mover                 greater than the total customer relative value provided to the
provides more value to a particular segment? The first mover's            segment by the late mover through resource management (EA
leadership will be at an end. A situation in which the pioneer            → BC → POS).
and the late mover provide equal value to a customer segment
is possible; but equality will be temporary. In open markets, as          ½VSEGfm ¼ f ððFMVEA ; FMVMPEA Þ; ðFMVBC ; FMVMPBC Þ;
firms continually alter their resource bases, customer value
provided also changes.                                                                         ðFMVPOS ; FMVMPPOS ÞÞŠ N
    Consider General Motors. GM's managers claim that they
have many plans aimed at restoring GM's profitability. Seen                              ½VSEGlm ¼ f ðLMVEA ; LMVBC ; LMVPOS ÞŠ
from this paper's perspective, these initiatives fall under the
headings of maintaining and protecting GM's resource acqui-               VSEGfm customer value first mover provides for a given
sition (MPEA), bundling/combining (MPBC), and positioning                        segment
(MPPOS) capabilities.                                                     FMVEA value created by the first mover through efficient
    General Motors has taken a number of steps to cut resource                   resource acquisition
acquisition costs (i.e., more efficiently acquire resources). GM's        FMVMPEA value created by the first mover through maintain-
management has pressed a major supplier, Delphi, to cut prices                   ing/protecting resource stocks
(McCracken, 2006). Similarly, GM has tried to bundle/combine              FMVBC value created by the first mover through bundling/
resources differently to produce better cars. GM recently an-                    combining
nounced plans to spend over half a billion dollars to improve             FMVMPBC value created by the first mover through maintain-
engines, transmissions, metal stamping, and body shops (Chon,                    ing/protecting bundles/combinations of resources
2006). Finally, GM has been using auto shows as venues to                 FMVPOS value created by the first mover through positioning
reposition GM as a company that can sell more than trucks and             FMVMPPOS value created by the first mover through main-
sport-utility vehicles (Lundegaard, 2006).                                       taining/protecting positioning of firm resources
    So:                                                                   VSEGlm customer value late mover provides for a given
                                                                                 segment
P5A. A first mover will outperform a given late mover in                  LMVEA value created by the late mover through efficient
serving a given segment as long as: the total customer relative                  resource acquisition
930                                       R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932


LMVBC value created by the late mover through bundling/                       Kodak's multi-faceted innovation made catching up much more
      combining                                                               difficult for competitors. Consequently:
LMVPOS value created by the late mover through positioning
                                                                              P5D. Late movers that add value through more than one
   Under this framework, then, no “absolute advantage” to market
                                                                              resource management task will be more successful than those
pioneering exists. Hence, “A firm should focus its resources on the
                                                                              that add value through a single resource management task.
scenario under which it has the strongest position relative to its
competitors” (Wernerfelt and Karnani, 1987, p. 191). Likewise:                    P5B, P5C, and P5D pertain to what Schumpeter (1942) refers
                                                                              to as “creative destruction.” What if a latecomer innovates on
      “…Some firms excel at leading whereas others excel at                   multiple resource management activities? Such a firm has the
      following, unless the effects of managerial skills are taken into       potential to follow in the footsteps of those firms that have
      account in estimating the impact of pioneering on per-                  “revolutionized the economic structure by destroying the old
      formance, one might mistakenly conclude that, for all firms,            and creating a new one” (Schumpeter, 1942, p. 83).
      the act of pioneering itself will lead to an unambiguous                    Scholars state that “Firms develop resources over time in a
      advantage” (Kerin et al., 1992, p. 48; Moore et al., 1991).             complex, path dependent process” (Pettus, 2001, p. 889; see also
                                                                              Dierickx and Cool, 1989). Hence, in the short run, firms find it
    Kerin et al. (1992) propose that market changes tend to weaken            difficult to “compete away” rivals' advantages when those
FMAs. This framework helps explain why they are correct.                      advantages are based on complex, difficult-to-imitate resources.
Assume a late mover enters a market with a radically-innovative               The longer a late mover waits to enter a given market, therefore,
product. The new product may destroy the value created by the                 the longer the first mover can progress down the resource
first mover's resource base. Hence, the length of first-mover                 development path. Research supports this assertion; Robinson
advantages will be inversely proportional to the rate of                      and Min (2002) and Coeurderoy and Durand (2004) discovered
technological change in an industry (Suarez and Lanzolla, 2005).              that the temporary monopoly enjoyed by a first mover contributes
    Scholars suggest that severe market disruptions after market              to the first mover's longevity in the marketplace.
pioneering do not solely stem from late movers entering the                       At least two important qualifications exist in regard to the
market. Consumer changes also play a role. Shoppers who wait                  preceding paragraph. First, what if a first mover enters a market
to buy improved versions of a formerly-new product may have                   and then “stands pat” with the original set of resources? This
entirely different preferences than the early adopters who pur-               firm will waste the chance to make the resources more difficult
chased from the pioneer. After pioneering, both market and                    for late movers to imitate. Second, think about a late mover that
product changes are likely; both changes challenge first movers               enters a market on the basis of a radical innovation; the late
that attempt to retain their initial advantages. Hence:                       mover may not need to spend time copying an incumbent's
                                                                              outdated resource base.
P5B. The amount of product change subsequent to market
                                                                                  In regard to the first qualification, in most cases even a
pioneering will be positively related to the probability of a late
                                                                              relatively stable resource base will change with time; under
mover becoming the leader in that market.
                                                                              these circumstances, time elapsed between market pioneering
P5C. The amount of market change subsequent to market                         and late-mover entry is still a positive for the incumbent.
pioneering will be positively related to the probability of a late            Similarly, for the second qualification, radical innovations can
mover becoming the leader in that market.                                     certainly destroy incumbents. True radical innovations, how-
                                                                              ever, should be relatively rare; copying the first mover's
    How may the first mover compete after a rival successfully
                                                                              resource base (or parts of this base) should be attractive to most
enters with a radical innovation? The only feasible means would
                                                                              late movers. So:
be a massive investment in a new set of resources. (More
specifically, the first mover would emphasize: FMVMPEA,                       P5E. Time elapsed between market pioneering and competitors'
FMVMPBC, FMVPOS). Even for those first movers possessing                      attempts to enter a particular market will be positively linked to
the funds needed to realign their resources, such a change will be            the duration of the market pioneer's SCA.
painful. Indeed, “incumbent inertia” is the rule when late movers
enter (Lieberman and Montgomery, 1998).
    Consider a late mover that wants to “compete away” the first              4. Conclusion
mover's initial advantages. This framework reveals that the
degree of change introduced by any single innovation is not the                   During the debates surrounding FMA, critics have pointed
only factor determining how strongly the latecomer challenges                 out that market pioneering is not synonymous with first mover
the first mover. The quantity of innovations by the latecomer is              advantage. This paper examines the tenuous links between
also important. A late entrant that attacks by successfully inno-             market-entry timing and SCA. Market-entry timing is not a
vating on more than one resource management task creates a                    panacea, but is instead one part of firm strategy. Therefore, this
situation in which the first mover must make more changes (i.e.,              paper considers both the impact of a) creating FMAs and b)
invest more money and time) in an effort to retain the FMA.                   managing FMAs subsequent to market pioneering. Previous
Again, Kodak in the 1800s was a firm that innovated on multi-                 frameworks tend to focus on the former issue while ignoring the
ple resource-management tasks (Tellis and Golder, 1996);                      latter.
R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932                                            931


   While the paper makes no specific predictions as to how                 agement skill would be a better measure than time spent on
many first movers will retain the lead in their markets, the paper         the resource management tasks.
contrbutes to a growing body of work that helps explain why so                Measurement of market-entry timing has proven difficult for
few first movers succeed in the long run. Pioneers often invest            scholars. Golder and Tellis advocate using the “historical method”
so heavily in the resources needed to bring an innovation to               to study FMA (1992). In the historical method, scholars search
market that they cannot bear to adopt a new set of resources as            archival material to collect longitudinal data about past events
the market shifts. But, the wise pioneer will “bite the bullet” and        (Golder, 2000). Given that Golder and Tellis published several
reinvent the firm's resource base (Chandy and Tellis, 1998).               strong studies using the historical method, other scholars should
Indeed, research shows that incumbents have chances to in-                 also consider adopting the historical method to study FMAs.
novate after market entry (Chandy and Tellis, 2000).
                                                                           4.3. Extensions
4.1. Managerial implications
                                                                               The possible extensions of this study are vast; the following
   A firm interested in attaining and maintaining a competitive            suggestions by no means constitute a comprehensive list.
advantage by pursuing a position as a market or product pioneer                Readers should note that the framework in this paper
needs to focus on effective resource management via EA (P1A,               assumes that the late mover and the first mover compete only to
P1B, and P1C), BC (P2), POS (P3A, P3B), and MP (P4). In                    serve a single market segment. Obviously, many companies
addition, prospective first movers should ensure that the four             serve more than one “type” of customer; if a late mover can
resource management steps are consistent with the firm's stra-             distinguish more than one segment in the first mover's customer
tegy (e.g., differentiation, low-cost). Also, the firm's resource          base, then the framework would change considerably. The late
management process must evolve while remaining congruent                   mover could focus on serving only one “sub-segment” of the
with the firm's strategy (whether or not the strategy remains              first mover's market, rather than attempting to compete for
constant or evolves over time).                                            precisely the same segment as the first mover. By narrowing the
   Strategists must tailor the firm's resource management                  focus, the late mover could create a situation where the first
capabilities to attain and maintain an FMA. For instance, in a             mover would have difficulty defending the entire target market.
stable environment, MP becomes a key step to protect                       One extension would be to further consider this type of late-
organizational resources. In a more dynamic environment, EA                entry strategy.
becomes a key — a firm should focus on attaining necessary                     Similarly, the framework compares the first mover to a single
resources at the lowest possible costs. In any environment, BC             late mover. But what if many firms enter the market? If more
allows the firm to produce a desirable offering for the target             than one late mover enters, the first mover has a much more
market; similarly, in any environment POS explains to the target           difficult task ahead. Different segments will value the same set
market why the firm's offerings are relevant and desirable.                of resources differently, and the first mover may see the original
Superior resource management allows a firm to translate short-             mass market carved into numerous small markets by multiple
term advantages (P3B) into FMAs (P4, P5A).                                 late movers. To compete in each sub-segment, the first mover
                                                                           would have to devise a different resource management plan for
4.2. Measurability                                                         each sub-segment. An extension should address this scenario.
                                                                               Another extension would be to further explore the
   The most valuable extension of this paper would be to test              association between Morgan's (2000) four resource manage-
the propositions. Such a study would require measures of the               ment tasks and customer value. While customer value is a
two major concepts under study here: resource management                   function of these tasks, the precise manner in which these
and FMA. Much discussion revolves around appropriate                       resource management tasks coalesce (additively, multiplica-
measurement when using the RBV; fortunately, Finney et al.                 tively, etc.) to produce customer value is left as an empirical
(2005) measures each of the four steps in resource man-                    question. Such a study would likely require longitudinal data
agement. These authors measured the amount of time stra-                   measuring entry timing, resource management, and perfor-
tegists spent on each of Morgan's four resource management                 mance from multiple firms.
tasks. (Specifically, they asked respondents what percentage                   The above paragraphs, therefore, constitute what Wernerfelt
of their time managing resources was devoted to each of the                (in a somewhat different context) called “a first cut at a huge can
four resource management tasks; all answers summed to                      of worms” (1984, p. 180). Nevertheless, Lieberman and
100%.) These authors then linked time spent on resource                    Montgomery (1998) called for an integration of the RBV and
management to firm strategy. (Specifically, they tested wheth-             the FMA literatures; this study answers their call.
er a firm's overall strategy (low cost or differentiation) pre-
dicts the firm's emphasis on each of the four resource                     References
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measure the dependent variable, the authors tested their hy-               Amit R, Schoemaker PJH. Strategic assets and organizational rent. Strateg
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Market pioneers, late movers, and the resource based view (rbv)- a conceptual model

  • 1. Available online at www.sciencedirect.com Journal of Business Research 61 (2008) 925 – 932 Market pioneers, late movers, and the resource-based view (RBV): A conceptual model R. Zachary Finney a,⁎, Jason E. Lueg b,1 , Noel D. Campbell c,2 a University of South Alabama, Mitchell College of Business, Department of Marketing and E-Commerce, MCOB 356, Mobile AL 36688 0002, United States b Mississippi State University, College of Business and Industry, Department of Marketing, Quantitative Analysis, and Business Law, P.O. Box 9582, Mississippi State MS 39762, United States c University of Central Arkansas, Department of Economics, Finance, and Risk Management, 201 Donaghey Avenue, Conway AR 72035, United States Received 9 January 2007; accepted 25 September 2007 Abstract Lieberman and Montgomery note that “…we see benefits from linking empirical findings on first-mover advantages with the complementary stream of research on the resource-based view of the firm” (1998, p. 1111); they suggest that such a link will help explain differences in firm performance. Therefore, this study develops a conceptual framework linking FMAs with the resource-based view of the firm (RBV); in doing so, this framework explains the links between entry timing, resource management, and firm performance. Specifically, this study examines FMAs in light of a four-step resource management process [Morgan RM. Relationship marketing and marketing strategy: the evolution of relationship strategy within the organization. In: Sheth JN, Parvatiyar A, editors. Handbook of Relationship Marketing. Thousand Oaks, California: SAGE Publications, 2000. p. 481–504.; Morgan RM, Hunt S. Relationship-based competitive advantage: the role of relationship marketing in marketing strategy. J Bus Res 1999; 46 (November): 281–90.] consisting of: 1) efficient acquisition (EA), 2) bundling/combining (BC), 3) positioning (POS), and 4) maintenance/protection (MP). The link between FMAs and the resource management process helps explain why so few first movers retain their advantages. © 2007 Elsevier Inc. All rights reserved. Keywords: Resources; Capabilities; Resource-based view; First-mover advantage; First mover; Market pioneer; Late mover 1. First-mover advantages (FMAs), late-mover advantages learning curve effects and advantages based on R&D), 2) (LMAs), and the resource-based view (RBV) of the firm: preemption of assets, and 3) switching costs (Lieberman and An overview Montgomery, 1988). Market pioneers enjoy FMAs. However, market pioneering carries potential disadvantages FMA (first-mover advantage) is the ability of a firm to earn as well (Lieberman and Montgomery, 1988): above average profits by a) entering a market first and b) entering the market in a way that thwarts other firms' attempts to compete • Late movers may “free ride” on some of the costs shouldered in that market (Lieberman and Montgomery, 1988). At least by the pioneer three bases produce FMAs: 1) technology (product introduction • Large technological or market uncertainties may exist when entering a market first • Technology or customer needs may shift after the pioneer ⁎ Corresponding author. Tel.: +251 460 6033; fax: +251 460 7909. enters the market E-mail addresses: zfinney@usouthal.edu (R.Z. Finney), jlueg@cobilan.msstate.edu (J.E. Lueg), Ncampbell@uca.edu (N.D. Campbell). • First movers may suffer from “incumbent inertia.” That is, 1 Tel.: +662 325 7011; fax: +662 325 7012. first movers may fail to change their business practices as the 2 Tel.: +501 852 7743; fax: +501 450 5302. product market changes 0148-2963/$ - see front matter © 2007 Elsevier Inc. All rights reserved. doi:10.1016/j.jbusres.2007.09.023
  • 2. 926 R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 1.1. Resource-based view (RBV) of the firm 1.3. Resource management The RBV explains how firm resources drive differences in firm While many conceptualizations of the resource management performance. Critics of the RBV assert that broad conceptualiza- process exist, this paper uses Morgan's (2000) conceptualization tions of firm resources ignore important differences in firm assets because Finney et al. (2005) established empirical support for and firm abilities (Priem and Butler, 2001). Therefore, scholars Morgan's work. Morgan (2000) conceives of resource manage- ditinguish between firm resources and firm capabilities (c.f., Amit ment as a four-step process: 1) efficient acquisition (EA), 2) and Schoemaker, 1993; Dutta et al., 2005; Greenley et al., 2005; bundling/combining (BC), 3) positioning (POS), and 4) Helfat and Peteraf, 2003; Mahoney, 1995; Makadok, 2001). A maintenance/protection (MP). resource is a tangible or intangible asset. Resources “can be valued and traded—such as a brand, a patent, a parcel of land, or a license” 1.3.1. Efficient acquisition (EA) (Hoopes et al., 2003, p. 890). Individual employee skills are also Firms must possess resources before they can create value with resources (Hoopes et al., 2003; Lieberman and Montgomery, those resources. However, the firm must pay less for resources 1998). “Resources are converted into final products or services by than they are worth. EA ensures that the price (P) the firm charges using a wide range of other firm assets and bonding mechanisms” customers exceeds the firm's resource costs (C). Lower resource [emphasis in original] (Amit and Schoemaker, 1993, p. 35). acquisition costs allow firms to sell products profitably at prices On the other hand, capabilities are “…a firm's capacity to low enough to entice people to buy. If a firm fails to hold down the deploy Resources…using organizational processes, to effect a acquisition costs (C), competitors that minimize acquisition costs desired end” [emphasis in original] (Amit and Schoemaker, can offer the same value at a lower price. 1993, p. 35). A capability is intangible; firms cannot quantify (i.e., “value”) their capabilities. A capability is a firm's capacity 1.3.2. Bundling/combining (BC) to undertake a specific activity (Hoopes et al., 2003; Lieberman Following acquisition, the firm creates customer value by and Montgomery, 1998). Under this framework, resource man- “fusing” single resources into complex products. These offerings agement is a capability. Resource management is the set of must provide customer value that exceeds the cost paid by the strategic choices concerning the firm's tangible and intangible firm (V N C). If a firm's strategist succeeds at BC, the firm attains assets. So strategists can use resource management to generate a complex set of “higher order resources” that are difficult for SCA (Mahoney and Pandian, 1992; Penrose 1959). rivals to imitate (Morgan, 2000; Morgan and Hunt, 1999). 1.2. Value, price, and cost: The VPC framework 1.3.3. Positioning (POS) POS shapes the consumer's view of a product (Ries and SCA does not directly flow from resources that are valuable, Trout, 1986). Even if a firm attains resources at good prices and rare, inimitable, and non-substitutable (Priem and Butler, 2001; combines them into a desirable product, the product still may Barney, 1991). Instead, “the relative difference in the amount of not sell. The firm must also create an image (or position) for the value generated by firms… is elemental to competitive advantage” product that makes consumers want to buy. POS serves to [emphasis in original] (Priem and Butler, 2001, p. 29). Firm gene- widen the difference between value and price (V − P). rated “value is the fundamental concept determining the extent of Customers will prefer a firm's offerings as the gap between competitive advantage” [emphasis in original] (Priem and Butler, the value and price of the offerings widens relative to the gap 2001, p. 29). between the value and price of competing offerings. Hoopes et al. (2003) explain value's role in the RBV through a bargaining model that consists of value, price, and cost (see 1.3.4. Maintenance/protection (MP) also Tirole, 1988). This model illustrates both the buyer's and The unique sequence of EA → BC → POS that produces the seller's perspectives. Here, buyer and seller bargain over a superior results at one point in time may not provide customer product's price (P); the product provides value (V) to the buyer value at another time. Firms, therefore, must continually adjust and costs the seller some sum (C) to produce. “Value is the price their resource management strategies (i.e., must maintain their a buyer is willing to pay…” [emphasis in original] (Hoopes resources). Similarly, managers must protect resources; man- et al., 2003, p. 891). Therefore, for the customer, value provided agers cannot allow competitors to duplicate their resources. must exceed the product's price (V − P). The seller wants to Firms use MP to realign their resource management decisions maximize the difference in the product's price and cost (P − C). regarding EA, BC, and POS. This paper differentiates between MP “The supplier's resources and capabilities, in turn, influence the activities relating to efficient acquisition (MPEA), bundling/ value of the good to the buyer and/or the cost of producing it… combining (MPBC), and positioning resources (MPPOS). There- [T]he firm that produces the largest difference between value fore, the firm uses MP to preserve the gaps between price and cost and cost has an advantage over rivals” (Hoopes et al., 2003, (P −C), value and cost (V –C), and value and price (V –P). p. 891–892). “Value arises from the firm's resources and how those 2. Crafting first-mover advantage (FMA) resources are managed” [emphasis in original] (Morgan, 2000, p. 496). One may surmise, therefore, that resource management If a firm a) minimizes resource procurement costs (C) and b) is the key “lever” the strategist uses to create SCA. extracts value (V) from those resources in excess of the resources'
  • 3. R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 927 cost (C), the firm efficiently acquired resources (Morgan, 2000). Kodak's early success illustrates the benefits of linking Suppose a first mover's resource costs are higher than the resource superior BC to superior POS: costs of rival firms. If the first mover offers more customer value “[George Eastman]…designed a system whereby consumers than the rivals offer from a given set of resources, an FMA is still took pictures with a returnable camera, mailed in the camera possible. However, high pioneer resource costs provide a chance with the exposed film for developing, and received the for imitators to compete using a low cost strategy. developed pictures and a reloaded camera. The company's In the airline industry established “legacy carriers” (such as slogan, ‘You press the button, we do the rest,’ convinced Delta, United, and American) have higher costs than newer, consumers that photography was finally available to “discount carriers” (such as Southwest and JetBlue) (Anony- amateurs” (Tellis and Golder, 1996, p. 68). mous, 2005). These older airlines inefficiently acquire their resources. As a result, many legacy carriers have declared Therefore: bankruptcy and cut costs (Manor and Chandler, 2003). P3A. Firms that combine high skill in a) acquiring resources Hence, the following propositions: efficiently, b) bundling/combining individual resources, and P1A. The level of firm resource costs is negatively correlated c) appropriately positioning resources are more likely to with the firm's chances of becoming a product pioneer. become market pioneers than are firms that lack these three skills. P1B. The level of firm resource costs is negatively correlated with the firm's chances of becoming a market pioneer. In the short run, market pioneering should increase the firm's sales, at least while the new product enjoys a monopoly (P3A). P1C. The level of firm resource costs is negatively correlated However, this is by no means analogous to a first-mover ad- with the firm's chances of attaining a first-mover advantage vantage. Successful market pioneering is certain to attract rivals; (FMA). as noted, few market pioneers retain market leadership. So the BC allows the firm to become a product pioneer. To become a short-term value created by the market pioneer for any given product pioneer, a firm goes beyond resource acquisition and segment is a function of the pioneer's skill at providing value to uses BC to create “higher-order” resources (Morgan, 2000; that segment through a) efficient resource acquisition, b) Morgan and Hunt, 1999). BC helps link resource acquisition and bundling/combining resources, and c) positioning resources — the products that the firm eventually sells. If a strategist ignores or: bundling/combining he or she will likely be stuck with a set of incompatible resources (Wernerfelt, 1984). STCVSEG ¼ f ðFMVEA ; FMVBC ; FMVPOS Þ Though not the product pioneers, Matsushita, JVC, and Sony were the first companies to market VCRs successfully to the STCVSEG short-term customer value for a given segment mass market (Tellis and Golder, 1996). Superior BC was central FMVEA value created by the first mover through efficient to their success. “At JVC, Yuma Shiraishi, manager of video resource acquisition recorder development, provided just a few guidelines to his FMVBC value created by the first mover through bundling/ engineers: develop a machine that could sell for $500, while combining using little tape and retaining high quality picture” (Tellis and FMVPOS value created by the first mover through positioning Golder, 1996, p. 68). Taken together, this bundle of resources propelled these three firms to a dominant position in the VCR Suppose the pioneer enjoys a monopoly in a new product market. In summary: market. Here one need only consider the value created by the pioneer. The amount of value the pioneer creates for a given P2. Firms that combine high skill in a) acquiring resources segment through these three steps determines whether that efficiently and b) bundling/combining individual resources into segment buys the pioneer's offering. If rivals subsequently enter higher-order resources are more likely to become product the market, one also must consider consumer reaction to the pioneers than are firms that lack these two skills. competing products. In summary: A firm that acquires a valuable set of resources and uniquely P3B. Firms that combine high skill in a) acquiring resources bundles/combines them may well become a product pioneer. Still, efficiently, b) bundling/combining individual resources, and c) no financial benefit accrues until the firm offers that bundle of appropriately positioning resources will have higher short-run resources for sale; (i.e., the firm must also become a market sales of new products than will firms that lack these three skills. pioneer). To sell new products successfully, market pioneers must ensure that they create the proper image – or positioning (POS) – As time passes, the firm's initial resource base will “age”; for the new product. also, successful market pioneering will almost certainly spur However, good BC, ironically, may complicate POS. New market entry by rivals. The first three steps of the resource products may be extremely difficult to position (Suarez and management process (EA → BC → POS) cannot provide long- Lanzolla, 2005). The potential breakdown between BC and term customer value (LTCV). Over time, the first mover must POS helps explain why so many product pioneers either a) fail also maintain and protect (MP) the initial resource position. to become market pioneers or b) become market pioneers but But how may a first mover improve firm resources after fail to retain their market leadership. market entry? Under this framework, the first mover must
  • 4. 928 R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 rethink the three initial resource management decisions while protecting those resources are more likely to attain first-mover keeping firm resources from competitors. (The labels for these advantages than are firms that lack these characteristics. three “updating” tasks are: FMVMPEA, FMVMPBC, FMVMPPOS; Fig. 1 illustrates the links between the FMA and RBV these tasks describe the value first movers add by updating the concepts; more specifically, the Figure shows the benefits the initial decisions regarding resource acquisition, bundling/ first mover stands to gain by successfully managing each of the combining, and positioning respectively). four resource management tasks. In doing so, Fig. 1 describes A look at recent innovations shows that market leadership how a firm attains FMA. is difficult to retain. Consider the gaming console and laptop Fig. 1 encapsulates the argument contained in the preceding computers: paragraphs. Resource management is a firm capability and is the “In the gaming console market…at least six generations of “lever” the firm uses to create FMA. Resource management is a technology emerged in rapid, succession, each pushing four-step process: 1) efficient acquisition (EA), 2) bundling/ forward a new winner. The same thing happened in hard combining (BC), 3) positioning (POS), and 4) maintenance/ drives, and laptop computers.…laptop technology evolved protection (MP). Firms must first efficiently acquire resources so quickly that each successor, after, briefly achieving and then bundle/combine these resources into higher order dominance, was soon supplanted itself” (Suarez and offerings; this allows the firm to create an innovative product Lanzolla, 2005, p. 126). (i.e., become a product pioneer). To create FMA the firm must also become the first firm to sell that product (i.e., become a So, long-term customer value for a given target market is a market pioneer). Positioning involves attracting customers; function of the value provided to that segment by the market positioning, therefore, allows the firm to succeed as a market pioneer's initial a) resource acquisition, b) bundling/combining, pioneer. and c) positioning and d) the market pioneer's subsequent Critically, the firm must complete the resource management efforts to maintain/protect each of those sets of resources the process. In addition to EA, BC, and POS, the firm seeking FMA pioneer built in a, b, and c. Or: must also maintain and protect (MP) resources. As time elapses, firms use MP to realign their resource management decisions regarding EA, BC, and POS. Firms that combine high skill in a) LTCVSEG ¼ f ððFMVEA ; FMVMPEA Þ; ðFMVBC ; FMVMPBC Þ; acquiring resources efficiently, b) bundling/combining individ- ðFMVPOS ; FMVMPPOS ÞÞ ual resources, c) appropriately positioning resources, and d) maintaining and protecting those resources are more likely to attain and then retain FMAs than are firms that lack these LTCVSEG long-term customer value for a given segment characteristics. FMVEA value created by the first mover through efficient resource acquisition FMVMPEA value created by the first mover through maintain- 3. Late-mover responses ing/protecting resource stocks FMVBC value created by the first mover through bundling/ Pioneers can attain FMA; yet, in a given market, most firms combining will be followers. Research also reveals that late-market entry is FMVMPBC value created by the first mover through maintain- often profitable (c.f., Srinivasan et al., 2004). Resource ing/protecting bundles/combinations of resources management can permit late movers to “compete away” FMAs. FMVPOS value created by the first mover through positioning P5A–P5E evaluates a market in which the first mover is FMVMPPOS value created by the first mover through main- faced with a rival. For the first time, the customers have the taining/protecting positioning of firm resources option to buy from a firm other than the first mover. So, P5A– P5E examines what the first mover must do to retain market The importance of maintaining/protecting resources is leadership after competitors enter the market. The first twofold. First, under the RBV, resources are the foundation of mover's ability to create value for a given segment is still a firm success. Second, firms may build resource stocks only over function of the firm's: a) initial resource management long periods of time (Dierickx and Cool, 1989; Pettus, 2001). A decisions and b) subsequent attempts to maintain/protect firm that fails to maintain resources, therefore, faces a long those resources. But here the late mover also creates value for journey in trying to catch rival firms. the first mover's target market; specifically, the late mover's Research supports the importance of maintaining and pro- skill at the first three resource management tasks also offers tecting resources. Success does not flow from a static set of some level of value to the first mover's customers. (The late resources (McGee and Thomas, 1994). Similarly, scholars assert mover need not maintain/protect resources to take leadership that order of entry effects tend to dissipate over time (Brown and away from the pioneer but need only devise a product that Lattin, 1994; Huff and Robinson, 1994). Therefore: provides more value relative to price or cost. The late mover that elects to stay in the market for a long time will need to P4. Firms that combine high skill in a) acquiring resources maintain/protect resources.) efficiently, b) bundling/combining individual resources, c) How does a firm attain superiority when faced with appropriately positioning resources, and d) maintaining and competition? The first mover's resource management skill
  • 5. R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 929 Fig. 1. First-mover advantage and resource management. determines the first mover's competitive position, relative to value provided to the segment by the pioneers' initial resource how well rivals manage their resources. Suppose the first management process (EA → BC → POS) and the subsequent mover provides more value to a given segment. Here the first value created by maintaining/protecting the resource position is mover can expect to “best” rivals. What if the late mover greater than the total customer relative value provided to the provides more value to a particular segment? The first mover's segment by the late mover through resource management (EA leadership will be at an end. A situation in which the pioneer → BC → POS). and the late mover provide equal value to a customer segment is possible; but equality will be temporary. In open markets, as ½VSEGfm ¼ f ððFMVEA ; FMVMPEA Þ; ðFMVBC ; FMVMPBC Þ; firms continually alter their resource bases, customer value provided also changes. ðFMVPOS ; FMVMPPOS ÞÞŠ N Consider General Motors. GM's managers claim that they have many plans aimed at restoring GM's profitability. Seen ½VSEGlm ¼ f ðLMVEA ; LMVBC ; LMVPOS ÞŠ from this paper's perspective, these initiatives fall under the headings of maintaining and protecting GM's resource acqui- VSEGfm customer value first mover provides for a given sition (MPEA), bundling/combining (MPBC), and positioning segment (MPPOS) capabilities. FMVEA value created by the first mover through efficient General Motors has taken a number of steps to cut resource resource acquisition acquisition costs (i.e., more efficiently acquire resources). GM's FMVMPEA value created by the first mover through maintain- management has pressed a major supplier, Delphi, to cut prices ing/protecting resource stocks (McCracken, 2006). Similarly, GM has tried to bundle/combine FMVBC value created by the first mover through bundling/ resources differently to produce better cars. GM recently an- combining nounced plans to spend over half a billion dollars to improve FMVMPBC value created by the first mover through maintain- engines, transmissions, metal stamping, and body shops (Chon, ing/protecting bundles/combinations of resources 2006). Finally, GM has been using auto shows as venues to FMVPOS value created by the first mover through positioning reposition GM as a company that can sell more than trucks and FMVMPPOS value created by the first mover through main- sport-utility vehicles (Lundegaard, 2006). taining/protecting positioning of firm resources So: VSEGlm customer value late mover provides for a given segment P5A. A first mover will outperform a given late mover in LMVEA value created by the late mover through efficient serving a given segment as long as: the total customer relative resource acquisition
  • 6. 930 R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 LMVBC value created by the late mover through bundling/ Kodak's multi-faceted innovation made catching up much more combining difficult for competitors. Consequently: LMVPOS value created by the late mover through positioning P5D. Late movers that add value through more than one Under this framework, then, no “absolute advantage” to market resource management task will be more successful than those pioneering exists. Hence, “A firm should focus its resources on the that add value through a single resource management task. scenario under which it has the strongest position relative to its competitors” (Wernerfelt and Karnani, 1987, p. 191). Likewise: P5B, P5C, and P5D pertain to what Schumpeter (1942) refers to as “creative destruction.” What if a latecomer innovates on “…Some firms excel at leading whereas others excel at multiple resource management activities? Such a firm has the following, unless the effects of managerial skills are taken into potential to follow in the footsteps of those firms that have account in estimating the impact of pioneering on per- “revolutionized the economic structure by destroying the old formance, one might mistakenly conclude that, for all firms, and creating a new one” (Schumpeter, 1942, p. 83). the act of pioneering itself will lead to an unambiguous Scholars state that “Firms develop resources over time in a advantage” (Kerin et al., 1992, p. 48; Moore et al., 1991). complex, path dependent process” (Pettus, 2001, p. 889; see also Dierickx and Cool, 1989). Hence, in the short run, firms find it Kerin et al. (1992) propose that market changes tend to weaken difficult to “compete away” rivals' advantages when those FMAs. This framework helps explain why they are correct. advantages are based on complex, difficult-to-imitate resources. Assume a late mover enters a market with a radically-innovative The longer a late mover waits to enter a given market, therefore, product. The new product may destroy the value created by the the longer the first mover can progress down the resource first mover's resource base. Hence, the length of first-mover development path. Research supports this assertion; Robinson advantages will be inversely proportional to the rate of and Min (2002) and Coeurderoy and Durand (2004) discovered technological change in an industry (Suarez and Lanzolla, 2005). that the temporary monopoly enjoyed by a first mover contributes Scholars suggest that severe market disruptions after market to the first mover's longevity in the marketplace. pioneering do not solely stem from late movers entering the At least two important qualifications exist in regard to the market. Consumer changes also play a role. Shoppers who wait preceding paragraph. First, what if a first mover enters a market to buy improved versions of a formerly-new product may have and then “stands pat” with the original set of resources? This entirely different preferences than the early adopters who pur- firm will waste the chance to make the resources more difficult chased from the pioneer. After pioneering, both market and for late movers to imitate. Second, think about a late mover that product changes are likely; both changes challenge first movers enters a market on the basis of a radical innovation; the late that attempt to retain their initial advantages. Hence: mover may not need to spend time copying an incumbent's outdated resource base. P5B. The amount of product change subsequent to market In regard to the first qualification, in most cases even a pioneering will be positively related to the probability of a late relatively stable resource base will change with time; under mover becoming the leader in that market. these circumstances, time elapsed between market pioneering P5C. The amount of market change subsequent to market and late-mover entry is still a positive for the incumbent. pioneering will be positively related to the probability of a late Similarly, for the second qualification, radical innovations can mover becoming the leader in that market. certainly destroy incumbents. True radical innovations, how- ever, should be relatively rare; copying the first mover's How may the first mover compete after a rival successfully resource base (or parts of this base) should be attractive to most enters with a radical innovation? The only feasible means would late movers. So: be a massive investment in a new set of resources. (More specifically, the first mover would emphasize: FMVMPEA, P5E. Time elapsed between market pioneering and competitors' FMVMPBC, FMVPOS). Even for those first movers possessing attempts to enter a particular market will be positively linked to the funds needed to realign their resources, such a change will be the duration of the market pioneer's SCA. painful. Indeed, “incumbent inertia” is the rule when late movers enter (Lieberman and Montgomery, 1998). Consider a late mover that wants to “compete away” the first 4. Conclusion mover's initial advantages. This framework reveals that the degree of change introduced by any single innovation is not the During the debates surrounding FMA, critics have pointed only factor determining how strongly the latecomer challenges out that market pioneering is not synonymous with first mover the first mover. The quantity of innovations by the latecomer is advantage. This paper examines the tenuous links between also important. A late entrant that attacks by successfully inno- market-entry timing and SCA. Market-entry timing is not a vating on more than one resource management task creates a panacea, but is instead one part of firm strategy. Therefore, this situation in which the first mover must make more changes (i.e., paper considers both the impact of a) creating FMAs and b) invest more money and time) in an effort to retain the FMA. managing FMAs subsequent to market pioneering. Previous Again, Kodak in the 1800s was a firm that innovated on multi- frameworks tend to focus on the former issue while ignoring the ple resource-management tasks (Tellis and Golder, 1996); latter.
  • 7. R.Z. Finney et al. / Journal of Business Research 61 (2008) 925–932 931 While the paper makes no specific predictions as to how agement skill would be a better measure than time spent on many first movers will retain the lead in their markets, the paper the resource management tasks. contrbutes to a growing body of work that helps explain why so Measurement of market-entry timing has proven difficult for few first movers succeed in the long run. Pioneers often invest scholars. Golder and Tellis advocate using the “historical method” so heavily in the resources needed to bring an innovation to to study FMA (1992). In the historical method, scholars search market that they cannot bear to adopt a new set of resources as archival material to collect longitudinal data about past events the market shifts. But, the wise pioneer will “bite the bullet” and (Golder, 2000). Given that Golder and Tellis published several reinvent the firm's resource base (Chandy and Tellis, 1998). strong studies using the historical method, other scholars should Indeed, research shows that incumbents have chances to in- also consider adopting the historical method to study FMAs. novate after market entry (Chandy and Tellis, 2000). 4.3. Extensions 4.1. Managerial implications The possible extensions of this study are vast; the following A firm interested in attaining and maintaining a competitive suggestions by no means constitute a comprehensive list. advantage by pursuing a position as a market or product pioneer Readers should note that the framework in this paper needs to focus on effective resource management via EA (P1A, assumes that the late mover and the first mover compete only to P1B, and P1C), BC (P2), POS (P3A, P3B), and MP (P4). In serve a single market segment. Obviously, many companies addition, prospective first movers should ensure that the four serve more than one “type” of customer; if a late mover can resource management steps are consistent with the firm's stra- distinguish more than one segment in the first mover's customer tegy (e.g., differentiation, low-cost). Also, the firm's resource base, then the framework would change considerably. The late management process must evolve while remaining congruent mover could focus on serving only one “sub-segment” of the with the firm's strategy (whether or not the strategy remains first mover's market, rather than attempting to compete for constant or evolves over time). precisely the same segment as the first mover. By narrowing the Strategists must tailor the firm's resource management focus, the late mover could create a situation where the first capabilities to attain and maintain an FMA. For instance, in a mover would have difficulty defending the entire target market. stable environment, MP becomes a key step to protect One extension would be to further consider this type of late- organizational resources. In a more dynamic environment, EA entry strategy. becomes a key — a firm should focus on attaining necessary Similarly, the framework compares the first mover to a single resources at the lowest possible costs. In any environment, BC late mover. But what if many firms enter the market? If more allows the firm to produce a desirable offering for the target than one late mover enters, the first mover has a much more market; similarly, in any environment POS explains to the target difficult task ahead. Different segments will value the same set market why the firm's offerings are relevant and desirable. of resources differently, and the first mover may see the original Superior resource management allows a firm to translate short- mass market carved into numerous small markets by multiple term advantages (P3B) into FMAs (P4, P5A). late movers. To compete in each sub-segment, the first mover would have to devise a different resource management plan for 4.2. Measurability each sub-segment. An extension should address this scenario. Another extension would be to further explore the The most valuable extension of this paper would be to test association between Morgan's (2000) four resource manage- the propositions. Such a study would require measures of the ment tasks and customer value. While customer value is a two major concepts under study here: resource management function of these tasks, the precise manner in which these and FMA. Much discussion revolves around appropriate resource management tasks coalesce (additively, multiplica- measurement when using the RBV; fortunately, Finney et al. tively, etc.) to produce customer value is left as an empirical (2005) measures each of the four steps in resource man- question. Such a study would likely require longitudinal data agement. These authors measured the amount of time stra- measuring entry timing, resource management, and perfor- tegists spent on each of Morgan's four resource management mance from multiple firms. tasks. (Specifically, they asked respondents what percentage The above paragraphs, therefore, constitute what Wernerfelt of their time managing resources was devoted to each of the (in a somewhat different context) called “a first cut at a huge can four resource management tasks; all answers summed to of worms” (1984, p. 180). Nevertheless, Lieberman and 100%.) These authors then linked time spent on resource Montgomery (1998) called for an integration of the RBV and management to firm strategy. (Specifically, they tested wheth- the FMA literatures; this study answers their call. er a firm's overall strategy (low cost or differentiation) pre- dicts the firm's emphasis on each of the four resource References management tasks. Because of the constant sum used to measure the dependent variable, the authors tested their hy- Amit R, Schoemaker PJH. Strategic assets and organizational rent. Strateg Manage J 1993;14(1):33–46. potheses using seemingly-unrelated regression.) A similar set Anonymous. Few survivors predicted: why most airlines are caught in a tailspin. of measures would work for the framework outlined above; Strateg Manage at Wharton; 2005. Feb 9; Available from: http://knowledge. but authors might want to consider whether resource man- wharton.upenn.edu/article/1124.cfm.
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