1. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Managed IT Systems’ Infrastructure
Provisioning Model for
Vedyadhara Open (e)Learning Environment
Sukant Kole
sukant@ignou.ac.in
Advanced Centre for Informatics & Innovative Learning
Indira Gandhi National Open University, New Delhi
March 30, 2011
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

2. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

3. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

4. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

5. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

6. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

7. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

8. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Warranty
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

9. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Warranty
Modularity
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

10. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Warranty
Modularity
Performance
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

11. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Warranty
Modularity
Performance
Accountability
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

12. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
How we addressed V-OLE implemetation keeping in mind the
following:
Reliability
Availability
Maintainability
Agility
Security
Utility
Warranty
Modularity
Performance
Accountability
Portability
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

13. Introduction
Related Work
Traditional System Landscape Provisioning
Challenges implemeting V-OLE
V-OLE System Landscape Provisioning
Reference Implementation Frameowrk: ITIL V3
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

14. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 IT Infrastructure Library V3 Guidelines
2 Performance Evaluation of Virtualization Technologies for
Server Consolidation, Hewlett & Packard Labs, Palo Alto,
September 2008
3 Capacity and Performance Overhead in Dynamic Resource
Allocation to Virtual Containers, Hewlett & Packard Labs,
Palo Alto
4 Cloud Application Architectures: Building Applications and
Infrastructure in the Cloud, George Reese, O’Reilly
Publications
5 USENIX and LISA annual conference proceedings, whitepapers
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

15. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Depreciation of existing IT Systems equipments & software
licenses or development costs if these are treated as capital
investments.
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

16. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Depreciation of existing IT Systems equipments & software
licenses or development costs if these are treated as capital
investments.
2 Maintenance fees for purchased software.
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

17. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Depreciation of existing IT Systems equipments & software
licenses or development costs if these are treated as capital
investments.
2 Maintenance fees for purchased software.
3 Salaries and benefits for IT staff who maintain and operate
existing IT systems, but not staff dedicated to managing new
projects.
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

18. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Depreciation of existing IT Systems equipments & software
licenses or development costs if these are treated as capital
investments.
2 Maintenance fees for purchased software.
3 Salaries and benefits for IT staff who maintain and operate
existing IT systems, but not staff dedicated to managing new
projects.
4 Existing outsourcing agreements.
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

19. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Depreciation of existing IT Systems equipments & software
licenses or development costs if these are treated as capital
investments.
2 Maintenance fees for purchased software.
3 Salaries and benefits for IT staff who maintain and operate
existing IT systems, but not staff dedicated to managing new
projects.
4 Existing outsourcing agreements.
5 Ongoing IT consulting and integration payments for IT
projects carried over from the prior year.
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

20. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

21. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

22. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

23. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

24. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

25. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
No standard template in capturing to every application’s need
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

26. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
No standard template in capturing to every application’s need
Lifecycle management for single application with associated
dependencies is non-trivial
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

27. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
No standard template in capturing to every application’s need
Lifecycle management for single application with associated
dependencies is non-trivial
3 Inflexible Application Design
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

28. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
No standard template in capturing to every application’s need
Lifecycle management for single application with associated
dependencies is non-trivial
3 Inflexible Application Design
Diverse applications catering to ever-changing business
conditions
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

29. Introduction
Related Work
Traditional System Landscape Provisioning
MOOSE: Maintenance & Ongoing Operations in Sys. & Equip.
V-OLE System Landscape Provisioning
Metrics for MOOSE
Lessons Learnt
Opportunities for BSNL
Acknowledgement
1 Inefficient IT Infrastructure Resources Utilization
One-Application-One-Server
Expenditure against peak Load estimates
Non-immunity of storage from wastage
2 Massive Expenditure in Management
No standard template in capturing to every application’s need
Lifecycle management for single application with associated
dependencies is non-trivial
3 Inflexible Application Design
Diverse applications catering to ever-changing business
conditions
Scaling and Resilience
[Source: The Business Value of Virtualization, Forrester Consulting, July 2009]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

30. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE’s IT system components
V-OLE System Landscape Provisioning
Sample Admin Dashboard View after Server Consolidation
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Figure: Sample IT Services Fabric for supporting V-OLE
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

31. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE’s IT system components
V-OLE System Landscape Provisioning
Sample Admin Dashboard View after Server Consolidation
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Figure: GUI Dashboard for Server Virtualization Management
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

32. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE’s IT system components
V-OLE System Landscape Provisioning
Sample Admin Dashboard View after Server Consolidation
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Figure: GUI Dashboard for Virtual Machines’ Management
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

33. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
V-OLE is a disruptive innovation framework for Open
Distributed Technology Enhanced Learning.
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

34. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
V-OLE is a disruptive innovation framework for Open
Distributed Technology Enhanced Learning.
V-OLE exhibits Everett M. Rogers’s Diffusion of Innovation
theory.
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

35. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
V-OLE is a disruptive innovation framework for Open
Distributed Technology Enhanced Learning.
V-OLE exhibits Everett M. Rogers’s Diffusion of Innovation
theory.
V-OLE implemetation needs best practices from software
engineering and IT Service Management.
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

36. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
V-OLE is a disruptive innovation framework for Open
Distributed Technology Enhanced Learning.
V-OLE exhibits Everett M. Rogers’s Diffusion of Innovation
theory.
V-OLE implemetation needs best practices from software
engineering and IT Service Management.
Remote Infrastructure Management will be one of the Key
Performance Indicators (KPI).
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

37. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
From Infrastructure as a Service(IaaS) Provider [For Education
Institutes, Universities] to Hybrid Cloud Computing Provider
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

38. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
From Infrastructure as a Service(IaaS) Provider [For Education
Institutes, Universities] to Hybrid Cloud Computing Provider
Incumbent player in National Education Grid Initiative
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

39. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
From Infrastructure as a Service(IaaS) Provider [For Education
Institutes, Universities] to Hybrid Cloud Computing Provider
Incumbent player in National Education Grid Initiative
Managed Education Service Provider [Pay-per-Usage Tariff
Model for billing]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

40. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
From Infrastructure as a Service(IaaS) Provider [For Education
Institutes, Universities] to Hybrid Cloud Computing Provider
Incumbent player in National Education Grid Initiative
Managed Education Service Provider [Pay-per-Usage Tariff
Model for billing]
Multiple Modes of Reaching End-Users [PSTN, VoIP, Cellular,
IP-TV, Internet Radio Stations, ISP]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

41. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
From Infrastructure as a Service(IaaS) Provider [For Education
Institutes, Universities] to Hybrid Cloud Computing Provider
Incumbent player in National Education Grid Initiative
Managed Education Service Provider [Pay-per-Usage Tariff
Model for billing]
Multiple Modes of Reaching End-Users [PSTN, VoIP, Cellular,
IP-TV, Internet Radio Stations, ISP]
In-House trainings as part of capacity building initiatives
across geography.
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad

42. Introduction
Related Work
Traditional System Landscape Provisioning
V-OLE System Landscape Provisioning
Lessons Learnt
Opportunities for BSNL
Acknowledgement
Prof. K. R. Srivathsan [Pro-Vice Chancellor, IGNOU]
Prof. K. Subramanian [Director, ACIIL]
Dr. Venkatesh Choppella [Associate Professor, IIIT-H]
Mr. Amit Mishra [Development Manager, SAP Labs India,
Bangalore]
Mr. Pranav Saxena [Team Lead(EasyDMS), SAP Labs India,
Bangalore]
Team SNAG at IIITM-K and Team SYNERG at ACIIL,
IGNOU
A
Presentation made with L TEXbeamer in Ubuntu[Lucid Lynx]
Sukant Kole sukant@ignou.ac.in Vedyadhara Seminar, ALTTC-BSNL, Ghaziabad