Gainsight at Dreamforce:  Customer Success Org Charts
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Gainsight at Dreamforce: Customer Success Org Charts

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Gainsight at Dreamforce: Customer Success Org Charts Presentation Transcript

  • 1. Firefighter Model
  • 2. Sales-Oriented Model
  • 3. Service-Oriented Model
  • 4. Integrated Model
  • 5. Partnership Model
  • 6. Dan Steinman Chief Customer Officer at Gainsight @dantsteinman @GainsightHQ #customersuccess
  • 7. Reduce Churn and Drive Revenue with Customer Success Management Dan Steinman, Gainsight, Chief Customer Officer @dantsteinman