Unified Services   Jamcracker
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Unified Services Jamcracker



Unified Services Delivery

Unified Services Delivery



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    Unified Services   Jamcracker Unified Services Jamcracker Presentation Transcript

    • Unified Services Delivery
    • SME Market Potential
        • Compelling Value
      Staffing Licenses Support Hardware Expected Cost Savings Percent of Businesses Surveyed Pacific Crest Securities “ SMB IT spending this year will increase at twice the rate of large corporate spending, and in the process demand lower cost and simplicity of use.” IDC “ Nearly 75% of North American SMBs subscribe to some type of bundled service. Buyers like the lower cost and single source that these deals bring.” Forrester
      • Huge Opportunity
      • 70 percent of global economy
      • 50 percent of all IT spending
      • $350 billion market (US)
    • On-Demand 1.0 Service Delivery Customer Telcom Services Customer Customer Customer Application Services Customer Customer Customer IT Services Customer Customer
    • On-Demand 2.0 Service Delivery VARs & MSPs SME Services Aggregation SOHO Verticals Enterprise CSPs IT Services Telcom Services Application Services Users Services Delivery
    • Jamcracker's Mission
      • Enabling Communication / IT Services Providers
      • and On-Demand Solution Vendors
      • to deliver value-added services to market;
      • quickly, easily, and profitably.
    • On-Demand Solution Partners
      • Communication & Collaboration:
        • Email
        • Wireless
        • Conferencing
        • VoIP
      • IT Services:
        • Domain names, web hosting
        • Desktop management
        • Branded help-desk services
      • Security & Continuity:
        • Anti-Malware
        • URL / IM filtering
        • VPN – remote access, site-to-site
        • Online data backup
      • Business Applications:
        • Desktop web apps
        • Vertical solutions
        • Business process outsourcing
      • Developer Services:
        • Integration services
        • Web services
        • Software development
    • Delivering On-Demand Help Desk Support User Management Billing & Settlement Services Provisioning Security Services Integration On-Demand Services Delivery Unified Provisioning, Administration, Billing, and Support Service Delivery Modules Branded Marketplace Portals and Customer Support Services Communication & Collaboration IT Services Security & Continuity Business Applications Developer Services
    • Communication & Collaboration Module - Unified Communications Service Delivery - Voice Security Conferencing Wireless Messaging Help Desk Support User Management Billing & Settlement Services Provisioning Security Services Integration On-Demand Services Delivery Communicate and Collaborate, with Confidence Unified Communication Services Portal
    • Unified Service Delivery Who Benefits? Customers: - One-stop-shop of many best-of-breed services - Single point of purchasing, billing, and support - Unified provisioning and user experience Service Providers: - Increase stickiness, reduce churn - Grow net-new ARPU - Increase sales/channel productivity - Bundling value-added services differentiates existing core services Solution Vendors: - Expand distribution thru huge service delivery channel - Bundle existing offerings with new services Unified Services Delivery Who Benefits?