Unified Services Jamcracker


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Unified Services Delivery

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Unified Services Jamcracker

  1. 1. Unified Services Delivery
  2. 2. SME Market Potential <ul><ul><li>Compelling Value </li></ul></ul>Staffing Licenses Support Hardware Expected Cost Savings Percent of Businesses Surveyed Pacific Crest Securities “ SMB IT spending this year will increase at twice the rate of large corporate spending, and in the process demand lower cost and simplicity of use.” IDC “ Nearly 75% of North American SMBs subscribe to some type of bundled service. Buyers like the lower cost and single source that these deals bring.” Forrester <ul><li>Huge Opportunity </li></ul><ul><li>70 percent of global economy </li></ul><ul><li>50 percent of all IT spending </li></ul><ul><li>$350 billion market (US) </li></ul>
  3. 3. On-Demand 1.0 Service Delivery Customer Telcom Services Customer Customer Customer Application Services Customer Customer Customer IT Services Customer Customer
  4. 4. On-Demand 2.0 Service Delivery VARs & MSPs SME Services Aggregation SOHO Verticals Enterprise CSPs IT Services Telcom Services Application Services Users Services Delivery
  5. 5. Jamcracker's Mission <ul><li>Enabling Communication / IT Services Providers </li></ul><ul><li>and On-Demand Solution Vendors </li></ul><ul><li>to deliver value-added services to market; </li></ul><ul><li>quickly, easily, and profitably. </li></ul>
  6. 6. On-Demand Solution Partners <ul><li>Communication & Collaboration: </li></ul><ul><ul><li>Email </li></ul></ul><ul><ul><li>Wireless </li></ul></ul><ul><ul><li>Conferencing </li></ul></ul><ul><ul><li>VoIP </li></ul></ul><ul><li>IT Services: </li></ul><ul><ul><li>Domain names, web hosting </li></ul></ul><ul><ul><li>Desktop management </li></ul></ul><ul><ul><li>Branded help-desk services </li></ul></ul><ul><li>Security & Continuity: </li></ul><ul><ul><li>Anti-Malware </li></ul></ul><ul><ul><li>URL / IM filtering </li></ul></ul><ul><ul><li>VPN – remote access, site-to-site </li></ul></ul><ul><ul><li>Online data backup </li></ul></ul><ul><li>Business Applications: </li></ul><ul><ul><li>Desktop web apps </li></ul></ul><ul><ul><li>Vertical solutions </li></ul></ul><ul><ul><li>Business process outsourcing </li></ul></ul><ul><li>Developer Services: </li></ul><ul><ul><li>Integration services </li></ul></ul><ul><ul><li>Web services </li></ul></ul><ul><ul><li>Software development </li></ul></ul>
  7. 7. Delivering On-Demand Help Desk Support User Management Billing & Settlement Services Provisioning Security Services Integration On-Demand Services Delivery Unified Provisioning, Administration, Billing, and Support Service Delivery Modules Branded Marketplace Portals and Customer Support Services Communication & Collaboration IT Services Security & Continuity Business Applications Developer Services
  8. 8. Communication & Collaboration Module - Unified Communications Service Delivery - Voice Security Conferencing Wireless Messaging Help Desk Support User Management Billing & Settlement Services Provisioning Security Services Integration On-Demand Services Delivery Communicate and Collaborate, with Confidence Unified Communication Services Portal
  9. 9. Unified Service Delivery Who Benefits? Customers: - One-stop-shop of many best-of-breed services - Single point of purchasing, billing, and support - Unified provisioning and user experience Service Providers: - Increase stickiness, reduce churn - Grow net-new ARPU - Increase sales/channel productivity - Bundling value-added services differentiates existing core services Solution Vendors: - Expand distribution thru huge service delivery channel - Bundle existing offerings with new services Unified Services Delivery Who Benefits?
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