An object, act, quality or event that conveys meaning to others
A narrative based on true events to emphasize a particular value.
A person whose accomplishments embody the values of the organization.
Rites and rituals
Activities & ceremonies that celebrate important occasions and accomplishments in the organization's life.
4 Functions of Organizational Culture Sense Making Device Collective Commitment Organizational Identity Social System Stability Organizational Culture It gives members an organizational identity It facilitates collective commitment It shapes behavior by helping employees make sense of their surroundings It promotes social-system stability Article
An illustration showing the formal lines of authority and the organization's official positions or division of labor.
(Kinicki & Williams, 2006)
The organization's formal framework by which job tasks are divided, grouped and coordinated
(Robbins and Coulter, 1999)
The Organization Chart Director of Personnel Director of Admissions Director of Nutrition & Food Services Director of X-Ray & Laboratory Services Chief Physician Director of Pharmacy Director of Patient & Public Relations Director of Accounting Director of Surgery Director of Outpatient Services Board of Directors Strategic Planning Advisor Chief Executive Officer Legal Counsel President Cost Containment Staff Executive Administrative Director Executive Medical Director
Refers to the number of people reporting directly to a given manager.
Common Elements of Organizations
Spans of Control: Narrow versus Wide F CEO Narrow Key: T = Top manager M = Middle manager F = First-line (supervisory) manager T M M M F F F F F F F F F T M F F F M F F F T M M M F F F F F F F F M F F F Wide CEO M F F F M F F F M F F F M F F F M F F F M F F F M F F F M F F F M F F F
Common Elements of Organizations Authority, responsibility & delegation refers to the rights inherent in a managerial position to make decisions, give orders and utilize resources - Two related terms: responsibility delegation Centralization vs. decentralization centralized authority important decisions are made by higher levels managers decentralized authority important decisions are made by middle level and supervisory-level managers
Functional Structure grouping by similar work specialties Structure for a business President Vice President, Marketing Vice President, Finance Vice President, Production Vice President, Human Resources
Divisional Structure grouping by similarity of purpose President Motion Pictures & TV Division Music Division Magazine & Book Division Internet Products Division Product Divisional Structure President Consumer Loans Mortgage Loans Business Loans Agriculture Loans Customer Divisional Structure President Western Region Northern Region Southern Region Eastern Region Geographic Divisional Structure
Hybrid Structure functional & divisional used within the same organization Vice- President, Production Vice- President, Marketing Vice- President, Finance Vice- President, Human Resources Functional divisional structure President President Cadillac President Buick President Pontiac President Chevrolet Product Divisional Structure Manager Region I Manager Region II Manager Region III Manager Region IV Geographical divisional structure