3. ASSERTIVE
STYLE:
Compromise each other
in order to get
something each wants
It involves something to
satisfy your own wants
in as well as the rights
and wants of others
also.
6. Nature of
aggressive
communicators
Use humiliation to control others
Critisize,blame,or attack others
Not listen well
Intrerrupt frequently
Speak in loud,demanding and over bearing
voice
9. Nature of passive
communicators
Fail to assert for
themselves
Allow others to
deliberately
Tend to speak softly
or apologetically
Exhibit poor eye
contact
11. Passive-
aggressive
communication
It is a style in which
individuals appers
passive on the
surface but really
acting out anger in
a subtle,indirect,or
behind the scenes
way
12. Nature of passive
aggressive
communicators
Have difficulty acknowledging their anger
Use surcasm
Use subtle sabotage to get even
Deny there is a problem
Appear cooperative while purposely doing
things to annoy and disrupt
13. Passive-aggressive
communicators
behave like
I’m weak and resentful,so I
sabotage,frustrate,and disrupt
I will appear cooperative but I’m not.
I’m powerless to deal with you head on so I
must use gurellia warfare
14. Barriers to
communication
I. The success of an act of commiunication
depends upon many factors like
II. Choice of appropriate message
III. Understanding of the audience
IV. Preparedness of sender and receiver
V. Selection of right channels and code
15. Barriers to communication
include
Wrong choice of medium: whatever message we
may want to convey,it has to be transmitted
through an appropriate medium
Selective perception: different people have
different perceptions of different things when the
receiver has different perception from that of a
sender reguarding the idea or information being
transmitted the communication is bound to be
adversely affected
16. Defensiveness: often it so happens that the
receiver finds the message threatening and
thus unacceptable and show reluctance to
receive the message.
Physical barriers: noise is the most nototious
physical barrier which often disrupts
communication
This is usually the case in places where noise
from the machines or electronic gadgets
hindness proper transmission of message
Time and distance: the time when a statement
is made or information is conveyed can also
make a difference
17. Semantic barriers: some times there is a
breach of communication due to the different
meanings that the sender and the receiver
assign to a particular world or expression.
Socio-psycological barriers: it includes the
hindrances that arouse due to our attitudes
,opinions,emotions,mind-set,and other
behavioural accentricities
They can be established as follows:
Attitudes and opinions,
Emotion,closed mind ,
Status and coinciousness,
Inattentiveness,unsolidated communication,
Faulty transmission,poor retention.
18. Difference in language: when the frames of the
refrence differs ,it leads to communication gap
and miscommunication
This particularly happens when there is
difference of registers.
Difference in knowledge level: communication
gap may also occur when there is a gap in the
knowledge levels of the sender and the
receiver.
19. GATEWAYS TO
COMMUNICATION
Plan the message
Use proper language
Give proper orientation
Be an attentive listener
Have an unbiased attitude
Respond don’t react
Use the grapewine
Provide feedback
Promote congurence
Overcome bipassing
Addsome eloquence
Improve the ambience
Use proper etiquette
Water your language