Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Group research assignment
1. Company
LOGO
Shairazi Aiman
Almuhaimin B. Mohd Zahrin
Rashida Erni Binti Mamat
Mohd Eusoff B. Husin
2. www.scaminoreal.com
Background of Department
Implementation of Quality in Practice
Evaluation
Suggestion
Conclusions
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3. www.scaminoreal.com
Established during the British Colonial
administration in the early 20th Century
The Institution was known as the
Audit Office.
When the Federation of Malaya
attained its independence in 1957, the
post of Director of Audi Malaya was
changed to the Auditor General.
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-To manage audit
To prepare quality and activities
timely Audit Reports to efficiently and
Parliament and State effectively
Legislatures -To be a model
employer
Vision Mission
To be recognized to carry out audit in
as a key a professional and
contributor independent manner
towards financial and to produce
management balanced report to
the parliament and
excellence and state legislatures
enhances by the towards enhancing
year 2020 good governance in
the public sector.
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Integrity Esprit
De corps
Responsibility
Corporate
Culture
Professionalism Independence
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To certify
To conduct financial
audit in a statements,
professional issue audit
manner in certificates
accordance and prepare
audit reports
with
within four
internationa months
l auditing receiving the
standards. annual
financial
statements.
.
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Maintain extensive
System inter related
policies Objectives
Customer
Text satisfaction Processes
Standard Procedures
provide a framework for continuous improvement
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Produce the report to ensure the reporting
in conformity with the International
Auditing Standards
Quality assurance is achieved by in-house
audits on a planned and regular basis to
confirm that procedures have been
correctly followed
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Quality
Quality Policy National Audit
Department
Quality Objective
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Quality
Ensuring the highest quality in the
performance of duties by emphasising a
good working culture
continuous professional development.
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Quality Objectives
To certify Financial Statements, issue Audit
Certificates and prepare Audit Reports within
four months of receiving Auditor’s complete
Annual Financial Statements.
To complete Financial Management Audits and
issue the reports within three months.
To ensure Financial Management Audits of
Federal and States
Ministries/Departments/Agencies are conducted
at least once in three years.
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Quality Policy
The National Audit Department is
committed to quality and professional
auditing and reporting in conformity with
International Auditing Standards.
The National Audit Department is
committed to continual improvement in its
Quality Management System and to
review the organization’s Quality
Objectives to ensure customers’
expectations are met. Confidential
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National Audit Department always deal
with the governmental agencies. And
produce the report to ensure the reporting
in conformity with the International
Auditing Standards.
National Audit Department implemented
the Audit Rating System based on
Accountability Index (AI).
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The objective of AI is to assess the extent
of financial management of Ministries,
Departments, Statutory Bodies, Local
Authorities and Islamic Religious Councils
in adhering to the government financial
laws and regulations.
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Plan
Speculate
The Take
actions
Results
Gather
Information
analyze Check
validity
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Leads the customer expectation by gives
the commitment and committed to auditing
all reports.
Creating the satisfied to the customer it
can influenced the great of value, service
quality, integrity and the relationship that
the department build with the customers.
The indicator of the service quality,
department also provide all expertise to
ensure all the reports are done within
times Confidential
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1 2 3
The auditors and The departments They will review
customer are can interprets all times to times so
willingness to extents financial that the report are
cooperate without in all agencies truly authentically
any problem without any without any
complaint from reflection from the
other agencies original reports.
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Bribe Unfair Redundacy Abuse
Abuse
bribes is to customer or The
as their really
clean the organization redundancy the wants the
image of the will directly financial good report so
customer point to the managemen that they can
who has bad auditors t report and have a good
records in because of the impression or
financial bad image of customers good track
record holders
management the failing to
in auditing
report. organization update the areas.
information
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National Audit Department really cares to the customer
By doing the quality possession, the customer will
receive good feedback and learns to improvise steps by
steps
Furthermore, also gives the encouragement towards the
professional attitude to the workers.
They must accept and takes all responsibility and
produce more highly quality and practice its.
Introduce the quality objectives, quality policies and
quality product really significance to the department and
enhance the credibility, accountability, and transudation
as the leading auditing department in country.
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