SlideShare a Scribd company logo
1 of 62
State Veteran’s Homes:  Not Your “Average” Nursing Home   Turning data into information and knowledge into practice
Use of Information Technology  for Decision Support Is A Key Survival Strategy  To Meet Increasing Regulatory and Public Scrutiny
Your Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clinical Informatics for  Continuous Quality Improvement MDS Data   Information   Knowledge Person-Centered Risk Identification Based on Evidence/Best Practice Protocols Targeted Care Plan Interventions to  Prevent  Adverse Outcomes and  Improve  Quality of Care / Life Ongoing Evaluation of Systems, Processes and Outcomes
EQUIP for Quality ® ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who’s Looking at My MDS Data and Quality Outcomes? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MDS  Accuracy Audit  Run MDS data logic and consistency checks  before  you finalize and submit your MDS files.
Click any resident name to see audit report
[object Object],[object Object],[object Object]
Do the Medicare Math! ,[object Object],[object Object],[object Object],[object Object],[object Object],One coding error can cost the facility thousands of $$
FACILITY CHARACTERISTICS REPORT Veterans Home resident population is very different from “typical nursing home” used in CMS national and state benchmarks
89% age 75+ vs. 78% nationally 89% male vs. 31% nationally
Fewer More!
Far more residents with no potential for discharge—long stay chronic care
Far more hospice and end stage disease w/6 months or less life expectancy.
Population Benchmarks Are Critical! ,[object Object],[object Object],[object Object]
QM/QI  Suite ,[object Object],[object Object],[object Object]
Can select Vet’s Home Benchmark or Your State—National always displayed Report clearly identifies your likely problem areas
Access summary, detail, graph and analysis charts directly from QM/QI Rates report.  Will automatically show results for time period selected and specific problem areas flagged, unless you check other areas of interest.
Resident QM/QI Report—Much easier to read/use! Easily see related outcomes for comprehensive care plan approach.
Evidence based risk factors from research and best-practice protocols
QM Detail:  Systems Perspective
Graphs Trend QM outcomes over time—early warning of emerging problem areas
Appropriate Benchmark Data for Comparison Purposes Are Critical   ,[object Object],[object Object],[object Object],[object Object]
Facility rate is  Facility rate is BELOW both state and national CMS benchmark so outcome would not flag as potential issue.  BUT…facility rate is well above Vet’s Homes benchmark and presents a quality of care issue that should be addressed!
Showcase care areas where Vets Homes excel and perform far better than average nursing homes.
Analysis Charts—How Am I Doing? Control Charts Comparison Charts
Control Chart ,[object Object],[object Object],[object Object]
Process Improvements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Promote Safer Care Through Use of Proactive Risk Assessment
Healthcare is transitioning to a model of preventive focused care delivery. ,[object Object],[object Object],[object Object]
Predictive Technology Improves Accuracy of Resident Risk Assessment  ,[object Object],[object Object],[object Object]
Risk Level Analysis
Risk Score Interpretation
And, as always, clicking on resident name will bring to resident centered risk profile listing risk factors that must be addressed to prevent adverse outcome.
Predictive Technology Improves Accuracy of Resident Risk Assessment  ,[object Object],[object Object]
Patient Safety Project Nursing Home QA Falls Study 300 Bed Facility—Albany Area   ”It’s Not the Full Moon!!”
Facility Replaced  Manual Fall Risk Assessment Tool with EQUIP Fall Risk Reports in  2004 ~  5 7% Reduction in Total Falls
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Improve Quality of Care  While Reducing Costs
[object Object],[object Object],[object Object],Improve Quality of Care  While Reducing Costs
Corporate Level Reports
Example of better risk adjusted measure and impact on facility QM rate—22% lower! Can drill down to facility and resident level directly
National Benchmark Veterans Homes Benchmark One facility is above BOTH the national and Vets Home benchmarks.  The other two are below the national benchmark, but ABOVE the Vets Home benchmark—this issue would not be flagged as a quality issue unless you compared to your peers.
Also can select peer group:  National Vets Homes, NYS Vets Homes, CMS National, Your State
A B C D E For this QM, facility C is well below the national benchmark, but well above the Vets Home benchmark (34.1% vs. 26.8%).
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Other Research & Enhancement Efforts Underway…. ,[object Object],[object Object]
www.equipforquality.com
Turning data into information and knowledge into practice Questions? Christie Teigland, PhD Director Health Informatics and Research NYAHSA/EQUIP 150 State Street Albany, NY 12207 518.449.2707 x119 (work) 518.810-9122 (cell) [email_address]

More Related Content

What's hot

Healthcare quality improvement for meaningful use
Healthcare quality improvement for meaningful useHealthcare quality improvement for meaningful use
Healthcare quality improvement for meaningful use
Samantha Haas
 
Closed-Loop EHR Integration Targets Burnout, Improves Workflows
Closed-Loop EHR Integration Targets Burnout, Improves WorkflowsClosed-Loop EHR Integration Targets Burnout, Improves Workflows
Closed-Loop EHR Integration Targets Burnout, Improves Workflows
Health Catalyst
 
Physician performance improvement part one
Physician performance improvement part onePhysician performance improvement part one
Physician performance improvement part one
Robert Sutter
 

What's hot (20)

Care Management - Critical Component Of Effective Population Health
Care Management - Critical Component Of Effective Population HealthCare Management - Critical Component Of Effective Population Health
Care Management - Critical Component Of Effective Population Health
 
Corus™ Suite: Next-Generation Cost Management Technology
Corus™ Suite: Next-Generation Cost Management TechnologyCorus™ Suite: Next-Generation Cost Management Technology
Corus™ Suite: Next-Generation Cost Management Technology
 
sweet spot
sweet spotsweet spot
sweet spot
 
Readmission Reduction E-book
Readmission Reduction E-bookReadmission Reduction E-book
Readmission Reduction E-book
 
Healthcare quality improvement for meaningful use
Healthcare quality improvement for meaningful useHealthcare quality improvement for meaningful use
Healthcare quality improvement for meaningful use
 
COVID-19 Capacity Planning Tool Demo: New Infection Forecasting with Empirica...
COVID-19 Capacity Planning Tool Demo: New Infection Forecasting with Empirica...COVID-19 Capacity Planning Tool Demo: New Infection Forecasting with Empirica...
COVID-19 Capacity Planning Tool Demo: New Infection Forecasting with Empirica...
 
COVID-19 Capacity Planning Tool Live Demo and Q&A
COVID-19 Capacity Planning Tool Live Demo and Q&ACOVID-19 Capacity Planning Tool Live Demo and Q&A
COVID-19 Capacity Planning Tool Live Demo and Q&A
 
Making Sense of MACRA
Making Sense of MACRAMaking Sense of MACRA
Making Sense of MACRA
 
Becoming the Change Agent Your Healthcare System Needs
Becoming the Change Agent Your Healthcare System NeedsBecoming the Change Agent Your Healthcare System Needs
Becoming the Change Agent Your Healthcare System Needs
 
How to Use Data to Improve Patient Safety: A Two-Part Discussion
How to Use Data to Improve Patient Safety: A Two-Part DiscussionHow to Use Data to Improve Patient Safety: A Two-Part Discussion
How to Use Data to Improve Patient Safety: A Two-Part Discussion
 
The Doctor’s Orders for Engaging Physicians to Drive Improvements
The Doctor’s Orders for Engaging Physicians to Drive ImprovementsThe Doctor’s Orders for Engaging Physicians to Drive Improvements
The Doctor’s Orders for Engaging Physicians to Drive Improvements
 
Care Management Part 2 - A Critical Component of Effective Population Health
Care Management Part 2 - A Critical Component of Effective Population HealthCare Management Part 2 - A Critical Component of Effective Population Health
Care Management Part 2 - A Critical Component of Effective Population Health
 
Ai: Solving Healthcare Challenges
Ai: Solving  Healthcare ChallengesAi: Solving  Healthcare Challenges
Ai: Solving Healthcare Challenges
 
How to Eliminate the Burden of Provider Quality Measurement: Able Health
How to Eliminate the Burden of Provider Quality Measurement: Able HealthHow to Eliminate the Burden of Provider Quality Measurement: Able Health
How to Eliminate the Burden of Provider Quality Measurement: Able Health
 
Developing a Clinically Integrated Health System: A System Chief Nurse Execut...
Developing a Clinically Integrated Health System: A System Chief Nurse Execut...Developing a Clinically Integrated Health System: A System Chief Nurse Execut...
Developing a Clinically Integrated Health System: A System Chief Nurse Execut...
 
Industry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population HealthIndustry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population Health
 
The Future of Personalized Health Care: Predictive Analytics by @Rock_Health
The Future of Personalized Health Care: Predictive Analytics by @Rock_HealthThe Future of Personalized Health Care: Predictive Analytics by @Rock_Health
The Future of Personalized Health Care: Predictive Analytics by @Rock_Health
 
Closed-Loop EHR Integration Targets Burnout, Improves Workflows
Closed-Loop EHR Integration Targets Burnout, Improves WorkflowsClosed-Loop EHR Integration Targets Burnout, Improves Workflows
Closed-Loop EHR Integration Targets Burnout, Improves Workflows
 
Physician performance improvement part one
Physician performance improvement part onePhysician performance improvement part one
Physician performance improvement part one
 
KLAS Population Health Management Journey
KLAS Population Health Management JourneyKLAS Population Health Management Journey
KLAS Population Health Management Journey
 

Viewers also liked

UnitedHealthcare Nursing Home Plan Evercare Clinical Model Telemedicine Initi...
UnitedHealthcare Nursing Home PlanEvercare Clinical ModelTelemedicine Initi...UnitedHealthcare Nursing Home PlanEvercare Clinical ModelTelemedicine Initi...
UnitedHealthcare Nursing Home Plan Evercare Clinical Model Telemedicine Initi...
Samantha Haas
 
Tesla Marketing Plan
Tesla Marketing PlanTesla Marketing Plan
Tesla Marketing Plan
dpayne05
 

Viewers also liked (7)

Planning for Healthcare Facility Evacuations: Developing County-wide Nursing...
Planning for Healthcare Facility Evacuations:  Developing County-wide Nursing...Planning for Healthcare Facility Evacuations:  Developing County-wide Nursing...
Planning for Healthcare Facility Evacuations: Developing County-wide Nursing...
 
Nursing home Telemedicine.ppt1
Nursing home Telemedicine.ppt1Nursing home Telemedicine.ppt1
Nursing home Telemedicine.ppt1
 
Nursing Home Plan
Nursing Home PlanNursing Home Plan
Nursing Home Plan
 
UnitedHealthcare Nursing Home Plan Evercare Clinical Model Telemedicine Initi...
UnitedHealthcare Nursing Home PlanEvercare Clinical ModelTelemedicine Initi...UnitedHealthcare Nursing Home PlanEvercare Clinical ModelTelemedicine Initi...
UnitedHealthcare Nursing Home Plan Evercare Clinical Model Telemedicine Initi...
 
Home Care vs Nursing Home
Home Care vs Nursing HomeHome Care vs Nursing Home
Home Care vs Nursing Home
 
Business plan on Car Dealership.
Business plan on Car Dealership.Business plan on Car Dealership.
Business plan on Car Dealership.
 
Tesla Marketing Plan
Tesla Marketing PlanTesla Marketing Plan
Tesla Marketing Plan
 

Similar to Christie tiegland state_veterans_homes_not_your_average_nursing_home

Healthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of AnalyticsHealthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of Analytics
Dale Sanders
 
McGrath Health Data Analyst SXSW
McGrath Health Data Analyst SXSWMcGrath Health Data Analyst SXSW
McGrath Health Data Analyst SXSW
Robert McGrath
 
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
Mallory Johnson
 
Patient-Level Costing and Profitability Making It Workhfma..docx
Patient-Level Costing and Profitability Making It Workhfma..docxPatient-Level Costing and Profitability Making It Workhfma..docx
Patient-Level Costing and Profitability Making It Workhfma..docx
karlhennesey
 

Similar to Christie tiegland state_veterans_homes_not_your_average_nursing_home (20)

2023 — Focus on the Margin (Vitalware by Health Catalyst)
2023 — Focus on the Margin (Vitalware by Health Catalyst)2023 — Focus on the Margin (Vitalware by Health Catalyst)
2023 — Focus on the Margin (Vitalware by Health Catalyst)
 
Managing Readmissions: The Key to Impacting Your Bottom Line
Managing Readmissions: The Key to Impacting Your Bottom LineManaging Readmissions: The Key to Impacting Your Bottom Line
Managing Readmissions: The Key to Impacting Your Bottom Line
 
Revenue at Risk: Understanding Financial Impacts of Quality Reporting
Revenue at Risk: Understanding Financial Impacts of Quality ReportingRevenue at Risk: Understanding Financial Impacts of Quality Reporting
Revenue at Risk: Understanding Financial Impacts of Quality Reporting
 
Three Keys to a Successful Margin: Charges, Costs, and Labor
Three Keys to a Successful Margin: Charges, Costs, and LaborThree Keys to a Successful Margin: Charges, Costs, and Labor
Three Keys to a Successful Margin: Charges, Costs, and Labor
 
July 2015 accountable care webinar
July 2015 accountable care webinarJuly 2015 accountable care webinar
July 2015 accountable care webinar
 
Patient-Centered Care Requires Patient-Centered Insight: What We Can Do To C...
Patient-Centered Care Requires Patient-Centered Insight:  What We Can Do To C...Patient-Centered Care Requires Patient-Centered Insight:  What We Can Do To C...
Patient-Centered Care Requires Patient-Centered Insight: What We Can Do To C...
 
Healthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of AnalyticsHealthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of Analytics
 
Healthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of AnalyticsHealthcare 2.0: The Age of Analytics
Healthcare 2.0: The Age of Analytics
 
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
 
Healthcare Analytics Adoption Model -- Updated
Healthcare Analytics Adoption Model -- UpdatedHealthcare Analytics Adoption Model -- Updated
Healthcare Analytics Adoption Model -- Updated
 
Point-of-Care Clinical Data Support & Care management Integration
Point-of-Care Clinical Data Support & Care management IntegrationPoint-of-Care Clinical Data Support & Care management Integration
Point-of-Care Clinical Data Support & Care management Integration
 
McGrath Health Data Analyst SXSW
McGrath Health Data Analyst SXSWMcGrath Health Data Analyst SXSW
McGrath Health Data Analyst SXSW
 
What Is Data Analytics?
What Is Data Analytics?What Is Data Analytics?
What Is Data Analytics?
 
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
The Importance of a Quality Reporting Process in a Pay-for-Performance Enviro...
 
Streamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and SuccessStreamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and Success
 
Patient-Level Costing and Profitability Making It Workhfma..docx
Patient-Level Costing and Profitability Making It Workhfma..docxPatient-Level Costing and Profitability Making It Workhfma..docx
Patient-Level Costing and Profitability Making It Workhfma..docx
 
FLAACOs 2014 Conference - Strategies to Elevate Your ACO
FLAACOs 2014 Conference - Strategies to Elevate Your ACO FLAACOs 2014 Conference - Strategies to Elevate Your ACO
FLAACOs 2014 Conference - Strategies to Elevate Your ACO
 
Integrated ACO selected for the NAACOS Innovation Showcase
Integrated ACO selected for the NAACOS Innovation ShowcaseIntegrated ACO selected for the NAACOS Innovation Showcase
Integrated ACO selected for the NAACOS Innovation Showcase
 
PSCI Case Study - Population Predictive Risk Analytics from PSCI
PSCI Case Study - Population Predictive Risk Analytics from PSCIPSCI Case Study - Population Predictive Risk Analytics from PSCI
PSCI Case Study - Population Predictive Risk Analytics from PSCI
 
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
 

Recently uploaded

The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
heathfieldcps1
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Krashi Coaching
 

Recently uploaded (20)

Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 

Christie tiegland state_veterans_homes_not_your_average_nursing_home

  • 1. State Veteran’s Homes: Not Your “Average” Nursing Home Turning data into information and knowledge into practice
  • 2. Use of Information Technology for Decision Support Is A Key Survival Strategy To Meet Increasing Regulatory and Public Scrutiny
  • 3.
  • 4. Clinical Informatics for Continuous Quality Improvement MDS Data  Information  Knowledge Person-Centered Risk Identification Based on Evidence/Best Practice Protocols Targeted Care Plan Interventions to Prevent Adverse Outcomes and Improve Quality of Care / Life Ongoing Evaluation of Systems, Processes and Outcomes
  • 5.
  • 6.
  • 7. MDS Accuracy Audit Run MDS data logic and consistency checks before you finalize and submit your MDS files.
  • 8. Click any resident name to see audit report
  • 9.
  • 10.
  • 11. FACILITY CHARACTERISTICS REPORT Veterans Home resident population is very different from “typical nursing home” used in CMS national and state benchmarks
  • 12.
  • 13. 89% age 75+ vs. 78% nationally 89% male vs. 31% nationally
  • 15. Far more residents with no potential for discharge—long stay chronic care
  • 16. Far more hospice and end stage disease w/6 months or less life expectancy.
  • 17.
  • 18.
  • 19. Can select Vet’s Home Benchmark or Your State—National always displayed Report clearly identifies your likely problem areas
  • 20. Access summary, detail, graph and analysis charts directly from QM/QI Rates report. Will automatically show results for time period selected and specific problem areas flagged, unless you check other areas of interest.
  • 21.
  • 22. Resident QM/QI Report—Much easier to read/use! Easily see related outcomes for comprehensive care plan approach.
  • 23. Evidence based risk factors from research and best-practice protocols
  • 24. QM Detail: Systems Perspective
  • 25.
  • 26.
  • 27. Graphs Trend QM outcomes over time—early warning of emerging problem areas
  • 28.
  • 29. Facility rate is Facility rate is BELOW both state and national CMS benchmark so outcome would not flag as potential issue. BUT…facility rate is well above Vet’s Homes benchmark and presents a quality of care issue that should be addressed!
  • 30. Showcase care areas where Vets Homes excel and perform far better than average nursing homes.
  • 31. Analysis Charts—How Am I Doing? Control Charts Comparison Charts
  • 32.
  • 33.
  • 34.
  • 35. Promote Safer Care Through Use of Proactive Risk Assessment
  • 36.
  • 37.
  • 39.
  • 40.
  • 42.
  • 43. And, as always, clicking on resident name will bring to resident centered risk profile listing risk factors that must be addressed to prevent adverse outcome.
  • 44.
  • 45. Patient Safety Project Nursing Home QA Falls Study 300 Bed Facility—Albany Area ”It’s Not the Full Moon!!”
  • 46. Facility Replaced Manual Fall Risk Assessment Tool with EQUIP Fall Risk Reports in 2004 ~ 5 7% Reduction in Total Falls
  • 47.
  • 48.
  • 50.
  • 51. Example of better risk adjusted measure and impact on facility QM rate—22% lower! Can drill down to facility and resident level directly
  • 52.
  • 53. National Benchmark Veterans Homes Benchmark One facility is above BOTH the national and Vets Home benchmarks. The other two are below the national benchmark, but ABOVE the Vets Home benchmark—this issue would not be flagged as a quality issue unless you compared to your peers.
  • 54. Also can select peer group: National Vets Homes, NYS Vets Homes, CMS National, Your State
  • 55. A B C D E For this QM, facility C is well below the national benchmark, but well above the Vets Home benchmark (34.1% vs. 26.8%).
  • 56.
  • 57.
  • 58.
  • 59.
  • 61.
  • 62. Turning data into information and knowledge into practice Questions? Christie Teigland, PhD Director Health Informatics and Research NYAHSA/EQUIP 150 State Street Albany, NY 12207 518.449.2707 x119 (work) 518.810-9122 (cell) [email_address]

Editor's Notes

  1. The idea would be to get some type of cool graphic (not represented above!) that shows: It is easy to convert data to information and that has a certain value (saves them money- don’t have to pull charts, accuracy of CMS measure calculation, resident level information)- there are a few vendors that do that well, and EQuIP is certainly one of them. A big challenge is that there is too much information, so drilling into the drivers of the outcome you want to improve (specific QMs, falls, bed sores, etc) must be efficient. With EQuIP’s advanced risk assessment technology, we help you focus on the critical areas and residents. Those that will significantly affect clinical and financial outcomes. With this information in hand, an interdisciplinary team can work to create intervention strategies that are focused and supported with data- an evidence based approach to care. The cycle continues by measuring the results of that intervention to determine desired effect and conducting a new risk assessment. This is a Continuous Quality Improvement System and EQuIP can serve as the major informational support for this system. They will make it happen by transforming the information into action and results. Stress that they will be “more powerful” , “more empowered”, and “better able” to accomplish their goals, solve their problems, with EQuIP. The point you are trying to emphasize is that you are competent as a software organization, you understand their challenges, you have a semi-unique way of identifying risks, and you are there to support efforts to improve results for their organization. With each step in the cycle, you eliminate more of your competition. You also stress that this can turn all their hard work into measurable results.
  2. Now that we know what the QM/QIs are, why do I need to should I be interested in them? Well, it’s because there are many entities looking at your QM/QIs – regulators the public lawyers insurance agents Medicare, Medicaid & insurance payors. So if all of these entities are looking, I guess we better be looking too.