1. State Veteran’s Homes: Not Your “Average” Nursing Home Turning data into information and knowledge into practice
2. Use of Information Technology for Decision Support Is A Key Survival Strategy To Meet Increasing Regulatory and Public Scrutiny
3.
4. Clinical Informatics for Continuous Quality Improvement MDS Data Information Knowledge Person-Centered Risk Identification Based on Evidence/Best Practice Protocols Targeted Care Plan Interventions to Prevent Adverse Outcomes and Improve Quality of Care / Life Ongoing Evaluation of Systems, Processes and Outcomes
5.
6.
7. MDS Accuracy Audit Run MDS data logic and consistency checks before you finalize and submit your MDS files.
11. FACILITY CHARACTERISTICS REPORT Veterans Home resident population is very different from “typical nursing home” used in CMS national and state benchmarks
12.
13. 89% age 75+ vs. 78% nationally 89% male vs. 31% nationally
15. Far more residents with no potential for discharge—long stay chronic care
16. Far more hospice and end stage disease w/6 months or less life expectancy.
17.
18.
19. Can select Vet’s Home Benchmark or Your State—National always displayed Report clearly identifies your likely problem areas
20. Access summary, detail, graph and analysis charts directly from QM/QI Rates report. Will automatically show results for time period selected and specific problem areas flagged, unless you check other areas of interest.
21.
22. Resident QM/QI Report—Much easier to read/use! Easily see related outcomes for comprehensive care plan approach.
27. Graphs Trend QM outcomes over time—early warning of emerging problem areas
28.
29. Facility rate is Facility rate is BELOW both state and national CMS benchmark so outcome would not flag as potential issue. BUT…facility rate is well above Vet’s Homes benchmark and presents a quality of care issue that should be addressed!
30. Showcase care areas where Vets Homes excel and perform far better than average nursing homes.
43. And, as always, clicking on resident name will bring to resident centered risk profile listing risk factors that must be addressed to prevent adverse outcome.
44.
45. Patient Safety Project Nursing Home QA Falls Study 300 Bed Facility—Albany Area ”It’s Not the Full Moon!!”
46. Facility Replaced Manual Fall Risk Assessment Tool with EQUIP Fall Risk Reports in 2004 ~ 5 7% Reduction in Total Falls
51. Example of better risk adjusted measure and impact on facility QM rate—22% lower! Can drill down to facility and resident level directly
52.
53. National Benchmark Veterans Homes Benchmark One facility is above BOTH the national and Vets Home benchmarks. The other two are below the national benchmark, but ABOVE the Vets Home benchmark—this issue would not be flagged as a quality issue unless you compared to your peers.
54. Also can select peer group: National Vets Homes, NYS Vets Homes, CMS National, Your State
55. A B C D E For this QM, facility C is well below the national benchmark, but well above the Vets Home benchmark (34.1% vs. 26.8%).
62. Turning data into information and knowledge into practice Questions? Christie Teigland, PhD Director Health Informatics and Research NYAHSA/EQUIP 150 State Street Albany, NY 12207 518.449.2707 x119 (work) 518.810-9122 (cell) [email_address]
Editor's Notes
The idea would be to get some type of cool graphic (not represented above!) that shows: It is easy to convert data to information and that has a certain value (saves them money- don’t have to pull charts, accuracy of CMS measure calculation, resident level information)- there are a few vendors that do that well, and EQuIP is certainly one of them. A big challenge is that there is too much information, so drilling into the drivers of the outcome you want to improve (specific QMs, falls, bed sores, etc) must be efficient. With EQuIP’s advanced risk assessment technology, we help you focus on the critical areas and residents. Those that will significantly affect clinical and financial outcomes. With this information in hand, an interdisciplinary team can work to create intervention strategies that are focused and supported with data- an evidence based approach to care. The cycle continues by measuring the results of that intervention to determine desired effect and conducting a new risk assessment. This is a Continuous Quality Improvement System and EQuIP can serve as the major informational support for this system. They will make it happen by transforming the information into action and results. Stress that they will be “more powerful” , “more empowered”, and “better able” to accomplish their goals, solve their problems, with EQuIP. The point you are trying to emphasize is that you are competent as a software organization, you understand their challenges, you have a semi-unique way of identifying risks, and you are there to support efforts to improve results for their organization. With each step in the cycle, you eliminate more of your competition. You also stress that this can turn all their hard work into measurable results.
Now that we know what the QM/QIs are, why do I need to should I be interested in them? Well, it’s because there are many entities looking at your QM/QIs – regulators the public lawyers insurance agents Medicare, Medicaid & insurance payors. So if all of these entities are looking, I guess we better be looking too.