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experts
powering
technology
total technology talent and
solutions provider, offering:
•	 Recruitment
•	 Consulting
•	 Projects
•	 Outsourcing
Randstad Technologies creates the
talent-driven strategies that help
our clients stay competitive in the
marketplace. We understand that
every business has a unique set of
challenges and opportunities and we
leverage our unique industry insights,
honed through decades of experience
in the technology sector, to deliver
the talent and solutions necessary to
achieve each client’s specific goals.
As the second largest technology
talent and solutions provider in
the US, our track record speaks for
itself. From connecting clients to
the expert technology talent they
need, providing strategic technology
consulting services, to jump-starting
and completing stalled projects,
or allowing them to outsource a
fundamental technology function,
we help companies become more
efficient and reduce millions of
dollars’ worth of costs. Backed by our
high-impact professionals, we deliver
tangible and meaningful results
powered by solutions that help
create, innovate and lead change.
Our focus on long-term partnerships
— with both our clients and
candidates — helps us see our world
at 360° to continually refresh and
deepen our industry expertise. With
this deep understanding we generate
the solutions that match and surpass
business and career objectives.
technology talent
and solutions tailored
to your needs
2 |
recruitment
the optimal match of technology talent
can help drive your business
Today, many firms are in pursuit of the same
hard-to-find people who possess the niche
technology know-how to augment their
existing staff. Finding the right candidates
with the right set of technology skills for
an organization’s particular culture can be
challenging. Fortunately, we’ve had several
decades to develop and refine our recruiting
process and shorten this skills gap.
Clients turn to Randstad Technologies
when they:
•	Have an urgent need for a specific
technology skill
•	Are struggling to locate and/or retain
expert,
hard-to-find talent
•	Want to leverage our robust local and
national networks for short- or long-term
initiatives
We apply our in-depth understanding of
the industry verticals that we operate in to
perfect our recruiting process and delivery
model — that’s the foundation of our
business. Whether contract, contract-to-
hire, or permanent placement, Randstad
Technologies works with our clients’
requirements, goals, and objectives in order
to deliver the exceptional talent they’ve
come to expect. With over two decades of
experience, our network of professionals and
portfolio of clients continues to power the
world of technology.
Establishing and fostering relationships
with both clients and candidates is critical
to matching the right talent to a need.
Technology, HR, and Procurement leaders
have come to trust Randstad Technologies
and know that they can expect the optimal
match of talent, service levels, and pricing to
stay competitive.
our expertise/stats
•	 Second largest technology staffing
firm in the US
•	 Contract, contract-to-hire,
permanent services
•	 Over 75 business units nation-wide
to service locally, regionally, and
nationally
•	 24/7 recruiting capabilities
via off-shore recruiting team
•	 Offering immigration management
services
consulting
subject matter experts finding the right
solutions to meet your business needs
Technology and business leaders want to
know that they’re making the right choices
and the wisest investments in technologies
and integration. Through our consulting
services, Randstad Technologies advises
clients on how best to use technology,
data, and processes to meet business needs.
Our consultants are subject matter experts
who provide real solutions to technology-
related problems. Many of our experts are
former CIOs or technology executives, who
leverage their experience to innovate and
provide objective guidance and practical
strategies that clients can implement
themselves or do so with the guidance of
our project and outsourcing capabilities.
Depending on client objectives and
challenges, consulting engagements with
Randstad Technologies typically result in
one or more of the following:
•	Enhanced profitability
•	Improved IT and business alignment
•	Enhanced strategic perspective & visibility
•	Increased employee effectiveness
•	Improved employee satisfaction with IT
Operations and Support
Randstad Technologies’ consulting
assignments fall into three broad
categories: strategy & definition, solution
visioning & definition, and process &
governance.
our expertise/stats
•	 Patented methodology for
assessments, vendor selections and
IT strategy initiatives
•	 Experience conducting hundreds
of IT assessments and due diligence
across 13 industries
•	 Experience with merger and carve
out planning and execution;
consistently meeting aggressive
transition services time-frames
•	 Realized millions of capital expense
and ongoing operating expense
savings for our clients; of up to
$20 million
4 |
Several studies have found that over 65
percent of IT projects either go uncompleted
or are considered unsuccessful. That doesn’t
work for us. By accepting responsibility for
the deliverables and outcomes of short- and
long-term hardware, software, and process-
related projects, we commit ourselves to
the project’s completion and success. We
blend good governance with subject matter
expertise, flexibility and collaboration, and ROI
measurement to complete projects and fulfill
client expectations.
Each project has a clear beginning and end
that produces a tangible outcome. Whether
it’s a successful hardware implementation, a
software application that meets specifications
or the timely migration to a new operating
system, our project service offering delivers. We
produce high-quality results within specified
timeframes while communicating effectively
with all parties involved, so as not to disrupt
business productivity or operations.
Our project management controls coupled with
our commitment to success result in:
•	Delivering the expected project scope on
time, and on budget without adversely
affecting business operations
•	Mature change management and
communication
•	Collaboration and partnership
•	Risk mitigation and issue management
We offer project services across four broad
categories: Technology Implementations,
Technology Surveys & Definition, Process &
Integration, and Application Services.
our expertise/stats
•	 Successful implementation
of hardware, software, and
processes
•	 20+ years of technology
deployment & implementation
experience.
•	 Deployed/installed 500,000+
devices
•	 20,000 unique site visits
annually
•	 Provided full life-cycle
embedded engineering project
services to the electronics
industry for more than two
decades.
•	 Delivered ERP implementation
and upgrade services to over
500 clients
•	 Surveyed and installed over one
billion square feet of wireless
coverage
•	 Extensive experience in
application and portal
development
projects
our expertise ensures your projects
are completed on time, on budget
outsourcing
partners covering your technology
needs — so you can focus on
business operations & growth
our expertise/stats
•	 Over 1,200 employees
dedicated to managed services
engagements
•	 We manage systems utilized by
over 90 million end-users
•	 Our service desk operation
supports over 1.8 million users,
across 89 countries, handling
over 4 million incidents
annually
•	 Customer satisfaction and
agent quality scores average
over 90%
As business conditions and technology change,
clients need the flexibility to rethink and
revise their outsourcing strategies. Randstad
Technologies works with clients to understand
their internal challenges and then build
ongoing outsourcing solutions for one or
more of their technology functions. Whether
we deliver onsite or offsite, with our tools or
our clients’ tools, we are accountable for the
success and growth of the functions that we
own through established service levels, trending
analysis, and effective communication.
Randstad Technologies has worked with
clients for decades to fulfill their outsourcing
requirements by taking partial or full ownership
of IT functions and delivering the high quality
people, tools, and processes tailored to help
them attain their goals.
Standard results and value from outsourcing
engagements include:
•	Reduced labor and infrastructure costs
•	Enhanced end-user satisfaction
•	Increased efficiencies
•	Innovation that drives IT and business
alignment
Our outsourcing services fall into four broad
categories: End-User Services, Operations &
Infrastructure, Application Development and
Support, and Process Ownership.
6 |
overview of our offerings
services
•	 Contract
•	 Contract-to-hire
•	 Permanent placement
technology implementation
•	 Operating system migrations
•	 Messaging migrations/implementation
•	 Technology deployment/decommission
•	 ERP implementation/upgrades
•	 Wireless implementations
•	 Virtualization
technology survey & definition
•	 Wireless site survey s & remediation
•	 Asset inventory
process & integration
•	 Project & program management
•	 M&A integration management
application services
•	 Application & portal development
•	 Enterprise mobile & web solutions
•	 Embedded engineering
end-user services
•	 Service desk & call center
•	 Desktop & mobile support
•	 Application management
operations & infrastructure
•	 Data center
•	 Command center
•	 Infrastructure management/monitoring
•	 IT operations
process ownership
•	 Business process outsourcing
strategy & definition
•	 IT assessments
•	 IT governance & strategy
•	 M&A planning/due diligence
solution visioning & definition
•	 Requirements definition
•	 Solution architecture
•	 Software selection
•	 Knowledge management
•	 BI/data optimization
process & governance
•	 PMO
•	 Business process re-engineering
recruitment
projects outsourcing
consulting
7 |
technology
experts powering
your business
If you have a technology challenge, Randstad
Technologies can help. Through our expertise,
experience, and flexible service delivery models,
we work with you to assess your needs and
challenges in order to craft the best solution for
your organization.
To find out more about how we can help you
with your staffing and / or technology solutions
needs, contact your local Account Manager, or
visit us at www.randstadtechnologies.com.
About Randstad Technologies
For more than 25 years, Randstad Technologies
has been connecting companies around the
world to customized technology solutions that
meet and surpass objectives. We combine our
deep industry expertise with our broad range
of full-service capabilities to deliver the right fit
to our clients and candidates. From recruitment
to technology solutions aimed at protecting
and maximizing the value of technology
investments, we power our clients’ success —
and drive our candidates’ growth.
Need more information?
Visit www.randstadtechnologies.com
8 |

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All Capabilities Brochure

  • 1. experts powering technology total technology talent and solutions provider, offering: • Recruitment • Consulting • Projects • Outsourcing
  • 2. Randstad Technologies creates the talent-driven strategies that help our clients stay competitive in the marketplace. We understand that every business has a unique set of challenges and opportunities and we leverage our unique industry insights, honed through decades of experience in the technology sector, to deliver the talent and solutions necessary to achieve each client’s specific goals. As the second largest technology talent and solutions provider in the US, our track record speaks for itself. From connecting clients to the expert technology talent they need, providing strategic technology consulting services, to jump-starting and completing stalled projects, or allowing them to outsource a fundamental technology function, we help companies become more efficient and reduce millions of dollars’ worth of costs. Backed by our high-impact professionals, we deliver tangible and meaningful results powered by solutions that help create, innovate and lead change. Our focus on long-term partnerships — with both our clients and candidates — helps us see our world at 360° to continually refresh and deepen our industry expertise. With this deep understanding we generate the solutions that match and surpass business and career objectives. technology talent and solutions tailored to your needs 2 |
  • 3. recruitment the optimal match of technology talent can help drive your business Today, many firms are in pursuit of the same hard-to-find people who possess the niche technology know-how to augment their existing staff. Finding the right candidates with the right set of technology skills for an organization’s particular culture can be challenging. Fortunately, we’ve had several decades to develop and refine our recruiting process and shorten this skills gap. Clients turn to Randstad Technologies when they: • Have an urgent need for a specific technology skill • Are struggling to locate and/or retain expert, hard-to-find talent • Want to leverage our robust local and national networks for short- or long-term initiatives We apply our in-depth understanding of the industry verticals that we operate in to perfect our recruiting process and delivery model — that’s the foundation of our business. Whether contract, contract-to- hire, or permanent placement, Randstad Technologies works with our clients’ requirements, goals, and objectives in order to deliver the exceptional talent they’ve come to expect. With over two decades of experience, our network of professionals and portfolio of clients continues to power the world of technology. Establishing and fostering relationships with both clients and candidates is critical to matching the right talent to a need. Technology, HR, and Procurement leaders have come to trust Randstad Technologies and know that they can expect the optimal match of talent, service levels, and pricing to stay competitive. our expertise/stats • Second largest technology staffing firm in the US • Contract, contract-to-hire, permanent services • Over 75 business units nation-wide to service locally, regionally, and nationally • 24/7 recruiting capabilities via off-shore recruiting team • Offering immigration management services
  • 4. consulting subject matter experts finding the right solutions to meet your business needs Technology and business leaders want to know that they’re making the right choices and the wisest investments in technologies and integration. Through our consulting services, Randstad Technologies advises clients on how best to use technology, data, and processes to meet business needs. Our consultants are subject matter experts who provide real solutions to technology- related problems. Many of our experts are former CIOs or technology executives, who leverage their experience to innovate and provide objective guidance and practical strategies that clients can implement themselves or do so with the guidance of our project and outsourcing capabilities. Depending on client objectives and challenges, consulting engagements with Randstad Technologies typically result in one or more of the following: • Enhanced profitability • Improved IT and business alignment • Enhanced strategic perspective & visibility • Increased employee effectiveness • Improved employee satisfaction with IT Operations and Support Randstad Technologies’ consulting assignments fall into three broad categories: strategy & definition, solution visioning & definition, and process & governance. our expertise/stats • Patented methodology for assessments, vendor selections and IT strategy initiatives • Experience conducting hundreds of IT assessments and due diligence across 13 industries • Experience with merger and carve out planning and execution; consistently meeting aggressive transition services time-frames • Realized millions of capital expense and ongoing operating expense savings for our clients; of up to $20 million 4 |
  • 5. Several studies have found that over 65 percent of IT projects either go uncompleted or are considered unsuccessful. That doesn’t work for us. By accepting responsibility for the deliverables and outcomes of short- and long-term hardware, software, and process- related projects, we commit ourselves to the project’s completion and success. We blend good governance with subject matter expertise, flexibility and collaboration, and ROI measurement to complete projects and fulfill client expectations. Each project has a clear beginning and end that produces a tangible outcome. Whether it’s a successful hardware implementation, a software application that meets specifications or the timely migration to a new operating system, our project service offering delivers. We produce high-quality results within specified timeframes while communicating effectively with all parties involved, so as not to disrupt business productivity or operations. Our project management controls coupled with our commitment to success result in: • Delivering the expected project scope on time, and on budget without adversely affecting business operations • Mature change management and communication • Collaboration and partnership • Risk mitigation and issue management We offer project services across four broad categories: Technology Implementations, Technology Surveys & Definition, Process & Integration, and Application Services. our expertise/stats • Successful implementation of hardware, software, and processes • 20+ years of technology deployment & implementation experience. • Deployed/installed 500,000+ devices • 20,000 unique site visits annually • Provided full life-cycle embedded engineering project services to the electronics industry for more than two decades. • Delivered ERP implementation and upgrade services to over 500 clients • Surveyed and installed over one billion square feet of wireless coverage • Extensive experience in application and portal development projects our expertise ensures your projects are completed on time, on budget
  • 6. outsourcing partners covering your technology needs — so you can focus on business operations & growth our expertise/stats • Over 1,200 employees dedicated to managed services engagements • We manage systems utilized by over 90 million end-users • Our service desk operation supports over 1.8 million users, across 89 countries, handling over 4 million incidents annually • Customer satisfaction and agent quality scores average over 90% As business conditions and technology change, clients need the flexibility to rethink and revise their outsourcing strategies. Randstad Technologies works with clients to understand their internal challenges and then build ongoing outsourcing solutions for one or more of their technology functions. Whether we deliver onsite or offsite, with our tools or our clients’ tools, we are accountable for the success and growth of the functions that we own through established service levels, trending analysis, and effective communication. Randstad Technologies has worked with clients for decades to fulfill their outsourcing requirements by taking partial or full ownership of IT functions and delivering the high quality people, tools, and processes tailored to help them attain their goals. Standard results and value from outsourcing engagements include: • Reduced labor and infrastructure costs • Enhanced end-user satisfaction • Increased efficiencies • Innovation that drives IT and business alignment Our outsourcing services fall into four broad categories: End-User Services, Operations & Infrastructure, Application Development and Support, and Process Ownership. 6 |
  • 7. overview of our offerings services • Contract • Contract-to-hire • Permanent placement technology implementation • Operating system migrations • Messaging migrations/implementation • Technology deployment/decommission • ERP implementation/upgrades • Wireless implementations • Virtualization technology survey & definition • Wireless site survey s & remediation • Asset inventory process & integration • Project & program management • M&A integration management application services • Application & portal development • Enterprise mobile & web solutions • Embedded engineering end-user services • Service desk & call center • Desktop & mobile support • Application management operations & infrastructure • Data center • Command center • Infrastructure management/monitoring • IT operations process ownership • Business process outsourcing strategy & definition • IT assessments • IT governance & strategy • M&A planning/due diligence solution visioning & definition • Requirements definition • Solution architecture • Software selection • Knowledge management • BI/data optimization process & governance • PMO • Business process re-engineering recruitment projects outsourcing consulting 7 |
  • 8. technology experts powering your business If you have a technology challenge, Randstad Technologies can help. Through our expertise, experience, and flexible service delivery models, we work with you to assess your needs and challenges in order to craft the best solution for your organization. To find out more about how we can help you with your staffing and / or technology solutions needs, contact your local Account Manager, or visit us at www.randstadtechnologies.com. About Randstad Technologies For more than 25 years, Randstad Technologies has been connecting companies around the world to customized technology solutions that meet and surpass objectives. We combine our deep industry expertise with our broad range of full-service capabilities to deliver the right fit to our clients and candidates. From recruitment to technology solutions aimed at protecting and maximizing the value of technology investments, we power our clients’ success — and drive our candidates’ growth. Need more information? Visit www.randstadtechnologies.com 8 |