1. A Guide to WayPoint Services
WayPoint Technologies
2. WayPoint Technologies Services
Overview
Our Services provide the needed expertise and deliverables to help you get work done.
Supported by WayPoint's Predictive Methodology, you can assure that project tasks and
activities are completed with the highest quality and targeted to your specific business needs.
Services Accelerate Adoption
Time to market is usually a critical component with any initiative or project. Therefore, the time it takes to ramp up
resources and become proficient with a specific technology can impact your ability to meet critical deadlines. This is one of
the reasons why WayPoint Services are a smart choice. We have seasoned professionals on staff versed in a variety of
disciplines and experienced in producing quality deliverables on time and within budget.
In This Guide
1. Business Process Consulting and Services
2. Software Development and Custom Integration
3. Total Document Solutions
4. Predictive IT
Contact Us
• Visit us on the web at: http://www.mywaypoint.com
• Contact us by Phone: (602) 635-1050
• Email us at: info@mywaypoint.com
3. Business Process Consulting and Services
Overview
Business Process Modeling enables clear communication of mission critical workflows while providing key insights into
process inefficiencies. Quite simply, it proves invaluable when identifying opportunities for process improvements,
conducting business process re-engineering, and driving key project initiatives. WayPoint offers a suite of business process
consulting and services to help your organization strategically implement a Process Engineering Group or carry out
business process activities. Either way, you can be assured that you are receiving the right guidance and assistance.
Business Process Consulting
Companies that adopt, document, and champion standard processes, supported by an internal Process Engineering Group,
gain competitive advantages at every level of the business. WayPoint has extensive experience in this area and offers
consulting services targeted to define, document, and develop a Processing Engineering Group strategic to your
organization.
Key Highlights
• Strategic Planning for Developing and Introducing Process
Engineering or a Process Engineering Group into Your Organization
• Identification, Customization, and Documentation of a Corporate
Methodology
• Comprehensive Scope Covering Business, Project Management, and
Technology Activities
• Knowledge Transfer Via Train-the-Trainer Instruction
Business Process Services
WayPoint offers a suite of Business Process Services that target the execution of business modeling and documentation
efforts for your project or the enterprise. We work directly with your organization to solicit, formalize, and document your
quot;as-isquot; and quot;to-bequot; business processes and work as an extended member of your team.
Key Highlights
• Business Process Modeling and Documentation
• Facilitation of Process Modeling Workshops
• Classroom Training and Mentoring
• Standards Compliant Leveraging BPM and BPMN
• Enterprise or Project Level Focus
4. Software Development and Custom Integration
Overview
Let's face it. Rarely do you find an application that does everything you need it to do and if you're lucky enough to find one
then chances are it doesn't integrate out of the box with your existing systems. That is where WayPoint can help. We have
expertise building business applications and developing custom integrations. Plus, our Project Managers, Business Analyst,
Architects, Developers, and Testers are highly trained in WayPoint's Predictive Project Methodology.
Business Applications
WayPoint seeks to understand your business and identify how technology can best serve your needs. We pride ourselves on
building the right product, with the highest quality, that directly impacts your bottom line. In many situations, we leverage
our own in-house Business Process Experts to help guide and define our targeted efforts. This ensures everyone is on the
same page and understands the solution in context with your business. The result is a well built business solution that not
only fits your business but drives productivity.
Key Highlights
• Built Specifically to Meet Your Business Needs
• Seasoned Team of Process Engineers, Business Analysts, Architects, and
Designers
• Specialization in Client and Web Applications
• User Centric Design, Extensibility, Scalability, and Security Built In
• Hosted or Delivered. It's Your Choice!
Custom Integration
Leverage your existing investment and improve overall business process velocity by integrating two or more systems. At
WayPoint, we understand this better than anyone else because we focus on the big picture and end-to-end business
process. Removing bottle necks and manual activities from your current workflow is one of the best reasons to invest in
integration. It ensures that your current users and systems are minimally impacted while improving efficiency, quality, and
turnaround time of business workflow activities.
Key Highlights
• Targeted to Streamline Business Process Execution and Efficiency
• Seasoned Team of Process Engineers, Business Analysts, Architects, and Designers
• Service Oriented Architectures, Web Services
• Enables Workflow Automation
• Complete Project and Product Documentation
5. Total Document Solutions
Overview
Going paperless, or “paper-lite?” The benefits of WayPoint’s document scanning and enterprise document/content
management solutions are immediate. Did you know that going paperless can save 70-80% over traditional paper
document management? A McKinsey study suggested that at least 40% of new project time is spent re-creating knowledge
already possessed by the company. Administrative and information workers spend 30% of their time looking
for information to complete their tasks. Compelling arguments for implementing a comprehensive document management
strategy.
Document/Content Management Applications
Document management is the first step toward establishing a knowledge base. WayPoint Total Document solutions give
you the tools to manage information. Across the organization, data and information
can be secured, arranged, developed and delivered for instant access. You need to
manage at the speed of your customers. You need to continually refresh and enrich
your interactions. Collaborate with confidence. WayPoint’s web-based document
solutions will enhance your productivity, and enhance customer delivery.
With the rapid growth of mobile and distributed workforces, web-based access and
workflows ensure connectivity and keep tasks on track. Our Solution can be tailored
to your unique business needs and fully integrated with your customers and
stakeholders..
Key Highlights
• A secure collaboration platform
• Available both as an internal software platform and as Software as a Services (SaaS)
• Rich workflow engine automates business processes
• Electronic forms replace paper based processes
• User Centric Design, Extensibility, Scalability, and Security Built In
• Hosted or Delivered. It's Your Choice!
WayPoint Document Scanning Services
WayPoint is proud to offer the most competitive and straight forward pricing in the industry, and we’re able to provide this
pricing without sacrificing quality and service. We put the focus on the customer, not on fancy facilities or unnecessary
equipment. By operating in a single, highly efficient location, we can offer an all-inclusive pricing structure that costs much
less than our competitors. Our staff is committed to helping your business make a painless transition to the paperless
future.
Key Highlights
• Pick up packed documents, secure the lids and apply the shipping labels
• Deliver to processing plant, prepare documents, scan in specified format
• Index documents and quality check, 99.99% accuracy rate
• Deliver documents and electronic content
• Use the WayPoint hosted document solutions for greater efficiency and savings
6. Predictive IT
Overview
Companies that embrace and invest in technology increase their competitive advantage. However, managing your corporate
technology infrastructure and complexity can be a daunting task. That is where WayPoint can help. We offer a range of
services from enterprise network design and implementation to server configuration and deployment. Plus, WayPoint
maintains a skilled staff of IT Architects and System Administrators coupled with state of the art computer and hosting
facilities all at your disposal. Let WayPoint manage your IT and get back to business!
Enterprise Network Design, Implementation, and Monitoring
Global communications, data, and availability are critical for today's businesses. Designing and implementing your company
network infrastructure is one of our strongest competencies. Our services ensure your company's electronic assets are
dependable, available, and secure.
Key Highlights
• Connect Your Offices and/or People Around the Globe
• Seasoned Team of Architects, Network Engineers, and System Administrators
• Availability, Extensibility, Security, Maintenance, and Monitoring
• Option to Host Your IT Infrastructure in WayPoint's Cutting Edge Data Center
IT Infrastructure
Ensuring you have the right hardware, operating systems, and supporting applications in place is critical for maintaining the
dependability of your technology infrastructure. WayPoint's Network Engineers and System Administrators are highly skilled
in this discipline and focus on the overall health of your systems.
Key Highlights
• Server Specifications, Configuration, and Deployment
• Seasoned Team of Architects, Engineers, and System Administrators
• Optimized Environments for Business Systems, Email, Workgroups, File Sharing, Web
Applications, and Web Sites
• Windows, Unix, and Linux Configurations and Expertise