Nottingham University Hospital have implemented advanced wireless solutions in their hospital, what is the solution, why is this implemented? Where and what value does it give?: Collaboration and communication technology at the heart of hospital transform
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Nottingham University Hospital have implemented advanced wireless solutions in their hospital, what is the solution, why is this implemented? Where and what value does it give?: Collaboration and communication technology at the heart of hospital transformation. Westcott D. eHealth week 2010 (Barcelona: CCIB Convention Centre; 2010)
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Nottingham University Hospital have implemented advanced wireless solutions in their hospital, what is the solution, why is this implemented? Where and what value does it give?: Collaboration and communication technology at the heart of hospital transform
- 1. Collaboration and communication technology at the heart of hospital transformation
- 2. Dean Westcott Director of Finance, NHS West Essex Vice President, ACCA March 2010
- 3. • ACCA approach and experience • Background to NUH project • Solution • Early findings
- 4. ACCA approach and experience Previous eHealth studies: • The cost benefit of electronic patient referrals in Denmark • Telecardiology in Italy: benefits from a telemedicine network connecting chronic patients, general practitioners and healthcare provider organisations
- 5. Background to NUH project Nottingham University Hospitals NHS Trust • Large acute teaching trust formed on 1 April 2006 • 2 separate campuses • Population 2.5m • Over 13,000 staff • 1,600 beds
- 6. Background to NUH project Operational review • Poor infrastructure • Communication issues • Quality of care implications
- 7. Solution • Trust wide business case • Cisco proposal • Outline solution
- 8. Solution Emergency department • Geographically distinct • Front door of hospital • Growing demand
- 9. Solution Nov 2008 Installation of core infrastructure commenced Oct 2009 Implementation of telephony services in ED utilising fixed and portable handsets featuring: • a phone directory • a staff locator • push to talk functionality • group messaging system • automatic updates from clinical systems
- 10. Early findings • Patient waiting times • Patient value added time • Patient satisfaction • Indicative cost savings v investment • Staff satisfaction
- 11. ‘Surprisingly the installation of the new technology has actually increased human interaction. The new system has the human factor – you ring and can talk to someone at the other end. This human element mixed with technology supports a more collaborative working environment. Richard Tucker, Superintendent Radiographer, ED, NUH
- 12. Thank you