Personal Information
Organization / Workplace
Toronto, Ontario Canada
Occupation
Customer Experience from Insight to Innovation
Website
www.customercrossroads.com
About
Susan Abbott brings clarity to complex situations using the tools of qualitative marketing research, insight and innovation to inspire action and bring new ideas to life.
Specialist in customer insight and innovation; expert qualitative research of all kinds, including online communities and innovation labs. Keynote speaker and facilitator with advanced training in both. Speaks fluent executive.
Specialties: Creative problem solving, facilitation, complex environments, business to business, business to consumer, qualitative research.
Significant depth of experience in service industries, financial services, B2B, and employee research.
Tags
marketing
qualitative
research
professional profile
customer experience
customer insight
qualitative research
mroc
insight community
customer
teens
technology
trends
#womensmarch #mrx #qualitative
gamification
market research
branding
personal brand
selling
social media marketing
online communities
e-book
hate selling
build profile
innovators alliance
service quality
itracks
qualvu
julie wittes schlack
jim longo
matt foley
diane hessan
manila austin
pluggedin
susan abbott
liz van patten
dana slaughter
qrca conference prague
communispace
marketing research
principles
inventive
innovation
triz
market
management
change
planning
objectives
insight
See more
Presentations
(11)Likes
(10)Craft the Perfect Posts for the "Big 3" Social Networks
HubSpot
•
10 years ago
Hate Selling? Build Profile Instead
Susan Abbott
•
11 years ago
The Science of Presentations
HubSpot
•
13 years ago
Universal Mccann International Social Media Research Wave 3
Michael Johnston
•
16 years ago
Personal Branding: Developing Brand YU.0 (2.0)
Hajj Flemings
•
15 years ago
Personal Branding: Developing Brand YU.0 (2.0)
Hajj Flemings
•
15 years ago
The credibility problem
Jason Oke
•
16 years ago
Is qualitative research holding us back?
Jason Oke
•
16 years ago
Is qualitative research holding us back?
Jason Oke
•
16 years ago
The Brand Gap
coolstuff
•
17 years ago
Personal Information
Organization / Workplace
Toronto, Ontario Canada
Occupation
Customer Experience from Insight to Innovation
Website
www.customercrossroads.com
About
Susan Abbott brings clarity to complex situations using the tools of qualitative marketing research, insight and innovation to inspire action and bring new ideas to life.
Specialist in customer insight and innovation; expert qualitative research of all kinds, including online communities and innovation labs. Keynote speaker and facilitator with advanced training in both. Speaks fluent executive.
Specialties: Creative problem solving, facilitation, complex environments, business to business, business to consumer, qualitative research.
Significant depth of experience in service industries, financial services, B2B, and employee research.
Tags
marketing
qualitative
research
professional profile
customer experience
customer insight
qualitative research
mroc
insight community
customer
teens
technology
trends
#womensmarch #mrx #qualitative
gamification
market research
branding
personal brand
selling
social media marketing
online communities
e-book
hate selling
build profile
innovators alliance
service quality
itracks
qualvu
julie wittes schlack
jim longo
matt foley
diane hessan
manila austin
pluggedin
susan abbott
liz van patten
dana slaughter
qrca conference prague
communispace
marketing research
principles
inventive
innovation
triz
market
management
change
planning
objectives
insight
See more