5. @RyanBonnici | #GrowWithHubSpot | @HubSpot
INSERT YOUR HEADSHOT/
Users/rbonnici/
rbonnici@hubspot.com/
Headshot - LQ.png
INBOUND
MARKETING:
PAST, PRESENT, FUTURE
Why Inbound, How it Works, &
The Inbound Marketing Funnel
6. @RyanBonnici | #GrowWithHubSpot | @HubSpot
HOW TO TURN STRANGERS
INTO WEBSITE VISITORS
Niti Shah
HubSpot | @NitiFromBoston
Convert Leads
Close Customers
Attract Visitors
7. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Attract VisitorsAttract Visitors
Convert Leads
Close Customers
HOW TO CONVERT
VISITORS INTO LEADS
James Gilbert
HubSpot | @jatgilbert
Convert Leads
11. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Inbound Marketing Success Panel
HubSpot Customer & Partner Showcase
Andrea Hoymann
Head of Content
Karin Cahill
Digital Marketing Manager
Caroline Halliday
Director of Consumer Marketing
12. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Kipp Bodnar
Chief Marketing Officer
The Future of Marketing
Peter Roper
Editor
Fireside Chat with HubSpot CMO, Kipp Bodnar
13. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Ryan Bonnici
HubSpot | @RyanBonnici
Convert Leads
Close Customers
Attract Visitors
KEY TAKEAWAYS FROM
GROW WITH HUBSPOT
INSERT YOUR HEADSHOT/
Users/rbonnici/
rbonnici@hubspot.com/
Headshot - LQ.png
21. @RyanBonnici | #GrowWithHubSpot | @HubSpot
THEN
• Advertisers had all the control.
• Consumers were bombarded
with ads & pamphlets trying
to sell them many products.
• While they didn’t like this,
they couldn’t do anything
about it.
22. @RyanBonnici | #GrowWithHubSpot | @HubSpot
NOW
• The buyer is in control
and has much more power.
• They have all the tools at
their disposal to do their
own research.
• They’re able to make
their own decision on your
product / service without you.
23. @RyanBonnici | #GrowWithHubSpot | @HubSpot
BROKEN
The old playbook is
are on do
not call lists
direct mail is
never opened
unsubscribe
from email
skip
TV ads
48%20%91%83%
24. @RyanBonnici | #GrowWithHubSpot | @HubSpot
The biggest problem
with the old playbook is that
it fights for people’s attention
by interrupting them.
Seth Godin (1998!)
“
28. @RyanBonnici | #GrowWithHubSpot | @HubSpot
DEC 2013 DEC 2015
HERE’S A BLOG
POST FROM 2013
Look how much traffic
it is still getting 2 years
later (& continues to get)
30. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Blog Posts &
Web Content
Photos &
Infographics
Videos &
Podcasts
Presentations
& eBooks
Software
& Tools
In the world of digital,
people love content.
31. @RyanBonnici | #GrowWithHubSpot | @HubSpot
+
All-in-one
inbound marketing
and sales software.
We attract 6M+ marketers
per month through content.
What do all marketers
really want to know?
HOW GOOD IS
MY WEBSITE?
40. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Convert leads with
personalised content
experiences
Close customers with
personalised mktg.
automation
Attract visitors with their
web & blog content
43. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Convert leads with
personalised content
experiences
Close customers with
personalised mktg.
automation
Attract visitors with their
web & blog content
46. @RyanBonnici | #GrowWithHubSpot | @HubSpot
HELPS YOU
GENERATE
MORE OF WHAT
YOU LOVE.
Creating content
that people love,
TRAFFIC,
LEADS &
47. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Total blog posts
%LeadGrowth
Impact of total published blog posts on inbound leads
Read: leads increase as your content increases
MORE CONTENT
= MORE LEADS
Leads
EffortEffort
48. @RyanBonnici | #GrowWithHubSpot | @HubSpot
The world’s fastest
growing companies
have realised it’s
smarter to attract
their customers vs.
interrupt them.
64. @RyanBonnici | #GrowWithHubSpot | @HubSpot
We’re an all-in-one
digital marketing
platform that
businesses use to
attract, convert
& close customers.
66. @RyanBonnici | #GrowWithHubSpot | @HubSpot
But we don’t talk about our
product very much. Instead,
we create content that helps
OUR IDEAL
CUSTOMER
DO THEIR
JOB BETTER.
73. @RyanBonnici | #GrowWithHubSpot | @HubSpot
WOULD YOU
PREFER TO
OWN IT
INSTEAD?*
*VS. PAYING SOMEONE’S
HOME MORTGAGE FOR THEM?
74. @RyanBonnici | #GrowWithHubSpot | @HubSpot
SO, WHY WOULD YOU
RENT YOUR MARKETING
WHEN YOU CAN OWN IT?
80%
of our leads come
from content created
over 30 days ago
Learn more about this research we did here: http://blog.hubspot.com/marketing/marketing-shutdown-im-nj
vs
76. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
HOW TO TURN STRANGERS
INTO WEBSITE VISITORS
Niti Shah
HubSpot | @NitiFromBoston
Convert Leads
Close Customers
Attract Visitors
#GrowWithHubSpot
78. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
Convert Leads
Close Customers
Attract Visitors Top of the funnel:
Any marketing
activities that
increase brand
awareness & traffic.
93. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
GET IDEAS FROM
REAL, LIVE HUMANS.
5.
Industry
podcasts
FAQs from
customers
(and those who didn’t
turn into customers)
Talk to
sales reps
Rants from
executives
Internal
documents
101. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
Too vague and
I don’t want to click.
Too specific.
I don’t need to click.
Just enough, and
I want to click.
LEVERAGE THE
CURIOSITY GAP
Donald Trump says
“I want the middle
class to be tied to
the roof of my car.”
You will not believe
what Donald Trump
wants to do to you.
Donald Trump
says something
bad, again.
127. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
WHAT TO CONSIDER IN A
CO-MARKETING PARTNERSHIP
Are they a non-competitive?
Do they have a similar target audience?
Do they have great content?
Do they have a large contacts database?
129. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
Source: Content Marketer’s Guide to Influencer Marketing
3% of people generate
of the impact online90%
139. @NitiFromBoston | #GrowWithHubSpot | @HubSpot
“
Herbert Krugman
PEOPLE NEED TO HEAR AND SEE
THINGS 3 TO 5 TIMES FOR IT TO
AFFECT A BEHAVIOUR CHANGE.
147. @JATGilbert | #GrowWithHubSpot | @HubSpot
HOW TO CONVERT
VISITORS INTO LEADS
James Gilbert
HubSpot | @jatgilbert
Convert Leads
Close Customers
Attract Visitors
#GrowWithHubSpot
151. @JATGilbert | #GrowWithHubSpot | @HubSpot
Leads
MQLs
Subscribers
HOW
DO YOU
CONVERT
TRAFFIC?
To establish a relationship
and open communication.
For blog subscribers you
want email address and
first name.
What you want
152. @JATGilbert | #GrowWithHubSpot | @HubSpot
Leads
MQLs
Subscribers
HOW
DO YOU
CONVERT
TRAFFIC?
To get data about the
person to further refine
your communication
and begin to identify if
they are a fit.
Company name,
job title, employee count
etc.
What you want
153. @JATGilbert | #GrowWithHubSpot | @HubSpot
Leads
MQLs
Subscribers
HOW
DO YOU
CONVERT
TRAFFIC?
A potential customer to
signal they want to begin
a sales conversation.
Filling out a contact
sales form, demo or
starting a trial.
What you want
183. @JATGilbert | #GrowWithHubSpot | @HubSpot
Compelling Subject Line
Sender Name
Personalised Copy
Call-To-Action
CHECKLIST
184. @JATGilbert | #GrowWithHubSpot | @HubSpot
Compelling Subject Line
Sender Name
Personalised Copy
Call-To-Action
Image
CHECKLIST
185. @JATGilbert | #GrowWithHubSpot | @HubSpot
Compelling Subject Line
Sender Name
Personalised Copy
Call-To-Action
Image
Unsubscribe Link
CHECKLIST
186. @JATGilbert | #GrowWithHubSpot | @HubSpot
5Potential customer
visits your site
Later, customer surfs the
web and sees your ad
Customer goes
back to your site
Potential customers
become paying customers
LEVERAGE
PAID RETARGETING
Ad was targeted
to only your
website visitors
188. @JATGilbert | #GrowWithHubSpot | @HubSpot
Subscriber to lead
ratio
METRICS
MQL to customer ratio,
cost per lead, length of
sales cycle
Lead to customer
ratio, cost per lead,
length of sales cycle
Leads
MQLs
Subscribers
190. @JATGilbert | #GrowWithHubSpot | @HubSpot
FIND OUT WHAT YOU’RE
WILLING TO PAY AT EACH STAGE
HOW MUCH IS A LEAD WORTH
TO YOU AT EACH STAGE?
Assuming the customer has a
lifetime profit of $5,000
Visitor $0.01
Subscriber $1
Lead $51
MQL $750
Customer $5,000
191. @JATGilbert | #GrowWithHubSpot | @HubSpot
3
Reverse engineer
your funnel to
know the value
of your leads
1
Reduce
the friction
wherever
possible
2
Always
present options
to progress
down the funnel
KEY TAKEAWAYS
196. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Business & Agency Growth Experts
Sam Emma Eoin Ravneet Tom
Harry Kartike David Michael Nick
Alex
David
Nick Angus Elyse Jeremy Jack
Ariana Mads
Cindy
Nick
Ricky
Aldrich
Loren
198. @RyanBonnici | #GrowWithHubSpot | @HubSpot
HOW TO TURN
LEADS INTO CUSTOMERS
Rosalia Cefalu
HubSpot | @RosaliaCef
Convert Leads
Close Customers
Attract Visitors
199. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Inbound Marketing Success Panel
HubSpot Customer & Partner Showcase
Andrea Hoymann
Head of Content
Karin Cahill
Digital Marketing Manager
Caroline Halliday
Director of Consumer Marketing
200. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Kipp Bodnar
Chief Marketing Officer
The Future of Marketing
Peter Roper
Editor
Fireside Chat with HubSpot CMO, Kipp Bodnar
201. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Ryan Bonnici
HubSpot | @RyanBonnici
Convert Leads
Close Customers
Attract Visitors
KEY TAKEAWAYS FROM
GROW WITH HUBSPOT
INSERT YOUR HEADSHOT/
Users/rbonnici/
rbonnici@hubspot.com/
Headshot - LQ.png
225. @RosaliaCef | #GrowWithHubSpot | @HubSpot
DEFINE
YOUR
LIFECYCLE
STAGES
Prospect/Visitor
Lead
Customer
Prospect/Visitor
Opportunity
Lead
MQL
SQL
Prospect/Visitor
Opportunity
Customer
226. @RosaliaCef | #GrowWithHubSpot | @HubSpot
SLA
SERVICE LEVEL
AGREEMENT
A contract between
a service provider
and the end user that
defines the level of
service expected from
the service provider.
227. @RosaliaCef | #GrowWithHubSpot | @HubSpot
MARKETING
TO SALES
SALES TO
MARKETING
Number and quality
of leads required to hit
company revenue goals
Speed and depth
of lead follow-up that
makes economic sense
228. @RosaliaCef | #GrowWithHubSpot | @HubSpot
MARKETING
TO SALES
SALES TO
MARKETING
Number and quality
of leads required to hit
company revenue goals
Speed and depth
of lead follow-up that
makes economic sense
229. @RosaliaCef | #GrowWithHubSpot | @HubSpot
STEP
1
STEP
2
STEP
4
STEP
3
STEP
5
BUILDING
SMARKETING
ALIGNMENT
Calculate
the Marketing
Side
Determine
Business
Growth
Calculate
the Sales
Side
Set up
Marketing SLA
Reporting
Set up
Sales SLA
Reporting
230. @RosaliaCef | #GrowWithHubSpot | @HubSpot
=
NEW
REVENUE GOAL
AVERAGE
SALES PRICE
Determine Business Growth
1BUILDING
SMARKETING
ALIGNMENT
# of Customers
231. @RosaliaCef | #GrowWithHubSpot | @HubSpot
NEW
CUSTOMERS GOAL
LEAD TO
CUSTOMER CLOSE %
Calculate the Marketing Side
2BUILDING
SMARKETING
ALIGNMENT
= LEADS GOAL
232. @RosaliaCef | #GrowWithHubSpot | @HubSpot
Calculate the Sales Side.
3
BUILDING
SMARKETING
ALIGNMENT
The number of deals which
go to the vendor who responds first.
35% 50%
233. @RosaliaCef | #GrowWithHubSpot | @HubSpot
Set Up Marketing SLA Reporting
4
BUILDING
SMARKETING
ALIGNMENT
Leads
Days
Lead
Generation
Goal
234. @RosaliaCef | #GrowWithHubSpot | @HubSpot
Set Up Sales SLA Reporting5
BUILDING
SMARKETING
ALIGNMENT
Leads
Jul
Sales
Commitment
Aug Sep
21 to 35 days
11 to 20 days
0 to 10 days
1%
3%
3%
1%
7%
0.7%
2%
1%
5%
245. @RosaliaCef | #GrowWithHubSpot | @HubSpot
1
Inbound
is about
being
human
KEY TAKEAWAYS
2
Alignment
through
shared
language
3
Metrics
ensure we
are all kept
accountable
4
Tools &
platforms
enable all
of this
248. @RyanBonnici | #GrowWithHubSpot | @HubSpot
INBOUND MARKETING
SUCCESS PANEL
Ryan Bonnici
HubSpot | @RyanBonnici
Convert Leads
Close Customers
Attract Visitors
INSERT YOUR HEADSHOT/
Users/rbonnici/
rbonnici@hubspot.com/
Headshot - LQ.png
#GrowWithHubSpot
249. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Inbound Marketing Success Panel
HubSpot Customer & Partner Showcase
Andrea Hoymann
Head of Content
Karin Cahill
Digital Marketing Manager
Caroline Halliday
Director of Consumer Marketing
250. @RyanBonnici | #GrowWithHubSpot | @HubSpot
Kipp Bodnar
Chief Marketing Officer
HubSpot | @kippbodnar
The Future of Marketing
Peter Roper
Editor
Marketing Mag | @peter_arrr
Fireside Chat with HubSpot CMO, Kipp Bodnar
252. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW TRAFFIC:
MAKE MY PERSONA
@RyanBonnici | #GrowWithHubSpot | @HubSpot
253. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW TRAFFIC:
CONTENT AUDIT
WORKSHEET
254. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW TRAFFIC:
GROW BLOG
SUBSCRIBERS
Cumulative Email Subscriber Growth
for the HubSpot Blog
95,888
236,382
380,232
20,767
2011 2012 2013 2014
2011 2012 2013 20142010200920082007
588,990 628,418
1,319,203
2,537,566
4,455,313
8,878,664
15,661,625
189,596,655
Yearly Traffic Growth (Visits)
to the HubSpot Blog
255. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
TRY A QUICK
EXIT POPUP
255@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW LEADS:
256. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot 256@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW LEADS:
CREATE HIGH-
CONVERTING
LEAD PAGES
257. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW LEADS:
REVERSE ENGINEER
YOUR FUNNEL
258. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW CUSTOMERS:
USE HUBSPOT SALES TO
TRACK SALES EMAILS
259. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot 259@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW CUSTOMERS:
BUILD A SALES &
MARKETING “SLA”
Leads
Days
260. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot 260@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOUR BIGGEST
CHALLENGE IS TO
GROW CUSTOMERS:
AUTOMATIC PRICING
PAGE EMAILS FOR
SALES REPS
261. @RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot@RyanBonnici | #GrowWithHubSpot | @HubSpot
IF YOU WANT TO
CONTINUE YOUR
INBOUND EDUCATION:
TAKE THE FREE
INBOUND MARKETING
CERTIFICATION
262. @RyanBonnici | #GrowWithHubSpot | @HubSpot
The Future of Sales & Marketing is Inbound
LeadsVisitors Customers
ATTRACT CONVERT CLOSE DELIGHT
SEO
Blogging
Keywords
Smart Forms
Calls-to-Action
Landing Pages
Free CRM
Lead Scoring
Email Nurturing
Surveys
Smart Content
Social Monitoring
Strangers Promoters
HubSpot is the World’s #1 Inbound Platform