Webinar survey results 1-14-13

Sharad Verma
Sharad VermaCo-Founder/CEO at Piqora - Visual Content Marketing for Brands
- Webinar -
Pinterest Marketing Survey Results
Welcome

“It’s my top priority to ensure
  you drive real business
  results from your Pinterest
  Marketing initiatives.”



            Alex Littlewood
                 Head of Customer Success


             #Pinfluencer
Todays Webinar
• Why Pinterest?
• Pinterest Marketing Survey Results
• Questions from Webinar Registrants
• Pinfluencer: The Pinterest Marketing Suite
• Announce the iPad Mini Winner
Why Pinterest?
Pinterest’s Role in a Social
Strategy

People use   Connect with the    Engage immediately     Discover products and
it to:       people and brands   with the people and    be inspired. To curate
             they care about.    brands they need to.   their aspirations.

Brands use   - Engagement        - News                 - Uncover purchase
it for:      - Brand Building    - Support                intent
                                 - Feedback             - Drive web traffic
                                                        - Social ROI



       92% trust recommendations from friends & family
        above all else when making purchase decisions.
                                                   Source: Nielsen April 2012
Big, and Getting Bigger
                    3rd most popular Social
                    Network in the US

                    Fastest Growing
                    in History

                    4th largest Website
                    traffic driver in the
                    world, more than:
                         Yahoo
                         Bing
                         Twitter
                         Google ads
Pinterest Drives E-commerce
  User Base      1,000M
 By Network                  % of            11%
                            Socially
          550M              Driven
                           Shopping
                           Sessions                      86%

   25M




        2.5X AOV
  (Average Order Value)
                          $180         $80              $69
                                                   Source: Comscore, Rich Relevance
Pinterest Marketing Survey Results
Survey Respondents
Pinterest Marketing Survey
1.   Has referral traffic from Pinterest been growing?
2.   Have sales & AoV from Pinterest been growing?
3.   Are brands managing a Pinterest profile?
4.   How frequently are they Pinning?
5.   What are the board content strategies?
6.   How does Pinterest fit in the overall social marketing strategy?
7.   How Important is Pinterest to that strategy?
8.   What do brands value most about Pinterest?
9.   How are brands currently tracking performance?
10. How many brands have run sweepstakes and contests?
11. How difficult was it? What worked? What didn't?
12. How was the Promotion promoted?
13. Do brands plan to continue running more promotions?
Traffic from Pinterest is
Exploding!
     Type of Business                                              Sell on Website?




  Media Agency Brand Retailer                                    Yes       No

                    Is traffic to your site (from Pinterest) growing?
                         Yes, absolutely blowing up!
                         Yes, growing rapidly and accelerating
                         Yes, steady growth
Pinning Volume Matters
   How frequently are you Pinning?



                                                Traffic growing?
                                                    Yes, absolutely blowing up!
                                                    Yes, growing rapidly and accelerating
                                                    Yes, steady growth




 Almost Periodic A few   1-2x   3-      10x +
 never Bursts a week     /day   10x/day day
We Need Analytics to Measure
ROI
  Have you observed Higher
  AOV from Pinterest Traffic?
                                   In September 2012, a report
                                 studying 700 Million ecommerce
                                          transactions…
             50%
           Don’t Know           Showed AOV from Socially
                                Driven Shopping Sessions


   35%
    No
                     15%
                                $180         $80           $69
                      Yes
Promotions in Pinterest
                43% of Respondents had run at least one promotion

          What went well                              What didn’t go well

• 57% said Customers and Fans                  • 27% said it was time intensive
  Loved it                                       to execute
• 31% said they noticed a spike                • 35% said they had too few
  in web traffic and sales                       participants


                   57% of Respondents had never run a promotion

41% = Not a Priority
34% = Unaware it was possible
16% = Waiting for technology
Actively Running Promotions is
Key!
         Of those that have run 1 or more Promotions on Pinterest...

 Will run another promotion?                         How Frequently?




                                                53% Quarterly
 74% Definitely   26% Maybe                                     23% Monthly




 …0% said “not sure” or “no”
Questions From Registration
Questions from Webinar
Signups
1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-
   popular and/or negative subjects?
2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
3. How can I grow the activities occurring on Pinterest?
4. How to use “Engaged Time of Day” metric to improve performance.
5. Can I regionalize my efforts on Pinterest?
6. Do I need a Pinterest Profile, and what’s the best way to launch one?
   Should I switch to a Business profile?
7. Can I advertise on Pinterest?
8. Will the Instagram ToS fiasco help Pinterest become more popular?
9. What are the metrics that are most important to executive management? Why?
10. Can I track sales from Pinterest?
11. How can I track specific pins and pinners that are popular and influential?
12. What are the best tools to measure Pinterest   (Heather, FarmGirl Gourmet)?
Questions from Webinar
Signups
1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-
   popular and/or negative subjects?



              Top Tips for Brands that don’t “fit” perfectly in Pinterest

   • Align with things that DO matter in Pinterest.
                                                                 Top Categories
     People are on Pinterest to Discover, Share,                  on Pinterest:
     and Remember.
                                                                 Home
   • B2B Brands:                                                 Arts & Crafts
        •   Infographics                                         Fashion & Style
                                                                 Food
        •   Inspiration                                          Inspiration & Educ.
        •   Industry humor                                       Holiday & Seasonal
                                                                 Humor
   • Pinterest is very positive, if your brand/service is        Products
     not, a great opportunity to bring levity and                Travel
                                                                 Kids
     inspiration to a sore subject
Questions from Webinar
Signups
 2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
 3. How can I grow the activities occurring on Pinterest?

Action            Description                Recommended           Best Practices

Follow            Follows on Pinterest       Yes                   • Ask for this as first action

Re-Pin from       User directed to           Yes                   • Leverage Top Pins
                                                                   • 40-60 pins in board
Board             re-Pin from                                      • Clearly name board for promo
                  pre-curated board
Pin from          User directed to website   Not usually           • Narrow category
                                                                   • Optimize descriptions for Pinning, including $’s &
Website           to Pin                                             #’s

Re-Pin this Pin   User directed to           Yes                   • Optimize for maximum visibilty/readability in
                                                                     feed
                  re-Pin a specific Pin

Create a board    User creates board for     Depends upon theme.   • Only use if it makes sense (i.e. Curation of things
                                                                     that wouldn’t fit in a pinners pre-existing boards)
                  the promotion              Not usually

Hashtags #        User adds a hashtag to     No                    • Align #’s with common search terms, like
                                                                     #Wedding, #Kitchen, or #Recipe
                  Pins
Questions from Webinar
Signups
2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
3. How can I grow the activities occurring on Pinterest?



         Pinterest Promotions Drive Pinning, Follows, Site Traffic and Sales
Questions from Webinar
Signups
4. How to use “Engaged Time of Day” metric to improve performance.

                                                                Tip:
                                                                Use Pinfluencer Pin
                                                                Scheduler to stagger
                                                                posts +/- 2 hours
                                                                around Most
                                                                Engaged times.
Questions from Webinar
Signups
5. Can I regionalize my efforts on Pinterest?
6. Do I need a Pinterest Profile, and what’s the best way to launch one?
   Should I switch to a Business profile?
7. Can I advertise on Pinterest?
8. Will the Instagram ToS fiasco help Pinterest become more popular?




                                                                   Why Switch?
                                                                   1. Authenticate
                                                                   2. Future Goodies
Questions from Webinar
Signups
9. What are the metrics that are most important to executive management? Why?
10. Can I track sales from Pinterest?
11. How can I track specific pins and pinners that are popular and influential?
12. What are the best tools to measure Pinterest      (Heather, FarmGirl Gourmet)?




                                  Top Metrics to Track
    • Sales Conversion           • Reach & Impressions • Popular Pins
          Purchase events       • Follower Growth         By Revenue
          Total Sales                   Average Daily                By Visits/Views
          AOV                           Total                        Most viral
    • Website Traffic            • Competitor                          Most comments
          Visits & Views                  Followers                   & likes
    • Pinning & Re-Pinning                 Pins from site      • Boards
          Pins from site                  Pinning Activity           Most Engaged
          Repin : Pin                     Virality                   Most Viral
          Influential Pinners
Pinfluencer
The Marketing and Analytics Suite for Pinterest

       Promotions                          Content
       Contests, Sweepstakes,              Management
       Coupons, Giveaways, Instant         Schedule Pins, manage Pins
       Win, and more.                      across multiple Pinterest
                                           accounts.



       Analytics                           Audience Data
       Pins, Repins, site traffic, sales   ID Pinners that are
       conversion, competitors and         Advocates, Engaged, and/or
       more.                               Influential
Promotions
             Sweeps   Giveaways




  Contests
Promotions
                    Eligibility Tracker




 Content Analysis
Analytics
                          Site and Profile Activity




Downstream Conversion
•   Google Analytics
•   Coremetrics
•   Adobe Site Catalyst
    (Omniture)
Analytics
            • Engaged Pinners
            • Influential
              Pinners
            • Advocates
Analytics
                       Popular and Influential Pins




Engaging, Viral, and
Influential Boards
Content Management
          Pin Scheduler
Congratulations to Our Winner!
           Alison Feldmann
           Etsy



           You won the iPad Mini!

           Thanks to everyone who
           participated in the
           survey.
1 of 31

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Webinar survey results 1-14-13

  • 1. - Webinar - Pinterest Marketing Survey Results
  • 2. Welcome “It’s my top priority to ensure you drive real business results from your Pinterest Marketing initiatives.” Alex Littlewood Head of Customer Success #Pinfluencer
  • 3. Todays Webinar • Why Pinterest? • Pinterest Marketing Survey Results • Questions from Webinar Registrants • Pinfluencer: The Pinterest Marketing Suite • Announce the iPad Mini Winner
  • 5. Pinterest’s Role in a Social Strategy People use Connect with the Engage immediately Discover products and it to: people and brands with the people and be inspired. To curate they care about. brands they need to. their aspirations. Brands use - Engagement - News - Uncover purchase it for: - Brand Building - Support intent - Feedback - Drive web traffic - Social ROI 92% trust recommendations from friends & family above all else when making purchase decisions. Source: Nielsen April 2012
  • 6. Big, and Getting Bigger 3rd most popular Social Network in the US Fastest Growing in History 4th largest Website traffic driver in the world, more than:  Yahoo  Bing  Twitter  Google ads
  • 7. Pinterest Drives E-commerce User Base 1,000M By Network % of 11% Socially 550M Driven Shopping Sessions 86% 25M 2.5X AOV (Average Order Value) $180 $80 $69 Source: Comscore, Rich Relevance
  • 10. Pinterest Marketing Survey 1. Has referral traffic from Pinterest been growing? 2. Have sales & AoV from Pinterest been growing? 3. Are brands managing a Pinterest profile? 4. How frequently are they Pinning? 5. What are the board content strategies? 6. How does Pinterest fit in the overall social marketing strategy? 7. How Important is Pinterest to that strategy? 8. What do brands value most about Pinterest? 9. How are brands currently tracking performance? 10. How many brands have run sweepstakes and contests? 11. How difficult was it? What worked? What didn't? 12. How was the Promotion promoted? 13. Do brands plan to continue running more promotions?
  • 11. Traffic from Pinterest is Exploding! Type of Business Sell on Website? Media Agency Brand Retailer Yes No Is traffic to your site (from Pinterest) growing? Yes, absolutely blowing up! Yes, growing rapidly and accelerating Yes, steady growth
  • 12. Pinning Volume Matters How frequently are you Pinning? Traffic growing? Yes, absolutely blowing up! Yes, growing rapidly and accelerating Yes, steady growth Almost Periodic A few 1-2x 3- 10x + never Bursts a week /day 10x/day day
  • 13. We Need Analytics to Measure ROI Have you observed Higher AOV from Pinterest Traffic? In September 2012, a report studying 700 Million ecommerce transactions… 50% Don’t Know Showed AOV from Socially Driven Shopping Sessions 35% No 15% $180 $80 $69 Yes
  • 14. Promotions in Pinterest 43% of Respondents had run at least one promotion What went well What didn’t go well • 57% said Customers and Fans • 27% said it was time intensive Loved it to execute • 31% said they noticed a spike • 35% said they had too few in web traffic and sales participants 57% of Respondents had never run a promotion 41% = Not a Priority 34% = Unaware it was possible 16% = Waiting for technology
  • 15. Actively Running Promotions is Key! Of those that have run 1 or more Promotions on Pinterest... Will run another promotion? How Frequently? 53% Quarterly 74% Definitely 26% Maybe 23% Monthly …0% said “not sure” or “no”
  • 17. Questions from Webinar Signups 1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non- popular and/or negative subjects? 2. Are there any new ways to run Promotions like sweeps and contests in Pinterest? 3. How can I grow the activities occurring on Pinterest? 4. How to use “Engaged Time of Day” metric to improve performance. 5. Can I regionalize my efforts on Pinterest? 6. Do I need a Pinterest Profile, and what’s the best way to launch one? Should I switch to a Business profile? 7. Can I advertise on Pinterest? 8. Will the Instagram ToS fiasco help Pinterest become more popular? 9. What are the metrics that are most important to executive management? Why? 10. Can I track sales from Pinterest? 11. How can I track specific pins and pinners that are popular and influential? 12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)?
  • 18. Questions from Webinar Signups 1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non- popular and/or negative subjects? Top Tips for Brands that don’t “fit” perfectly in Pinterest • Align with things that DO matter in Pinterest. Top Categories People are on Pinterest to Discover, Share, on Pinterest: and Remember.  Home • B2B Brands:  Arts & Crafts • Infographics  Fashion & Style  Food • Inspiration  Inspiration & Educ. • Industry humor  Holiday & Seasonal  Humor • Pinterest is very positive, if your brand/service is  Products not, a great opportunity to bring levity and  Travel  Kids inspiration to a sore subject
  • 19. Questions from Webinar Signups 2. Are there any new ways to run Promotions like sweeps and contests in Pinterest? 3. How can I grow the activities occurring on Pinterest? Action Description Recommended Best Practices Follow Follows on Pinterest Yes • Ask for this as first action Re-Pin from User directed to Yes • Leverage Top Pins • 40-60 pins in board Board re-Pin from • Clearly name board for promo pre-curated board Pin from User directed to website Not usually • Narrow category • Optimize descriptions for Pinning, including $’s & Website to Pin #’s Re-Pin this Pin User directed to Yes • Optimize for maximum visibilty/readability in feed re-Pin a specific Pin Create a board User creates board for Depends upon theme. • Only use if it makes sense (i.e. Curation of things that wouldn’t fit in a pinners pre-existing boards) the promotion Not usually Hashtags # User adds a hashtag to No • Align #’s with common search terms, like #Wedding, #Kitchen, or #Recipe Pins
  • 20. Questions from Webinar Signups 2. Are there any new ways to run Promotions like sweeps and contests in Pinterest? 3. How can I grow the activities occurring on Pinterest? Pinterest Promotions Drive Pinning, Follows, Site Traffic and Sales
  • 21. Questions from Webinar Signups 4. How to use “Engaged Time of Day” metric to improve performance. Tip: Use Pinfluencer Pin Scheduler to stagger posts +/- 2 hours around Most Engaged times.
  • 22. Questions from Webinar Signups 5. Can I regionalize my efforts on Pinterest? 6. Do I need a Pinterest Profile, and what’s the best way to launch one? Should I switch to a Business profile? 7. Can I advertise on Pinterest? 8. Will the Instagram ToS fiasco help Pinterest become more popular? Why Switch? 1. Authenticate 2. Future Goodies
  • 23. Questions from Webinar Signups 9. What are the metrics that are most important to executive management? Why? 10. Can I track sales from Pinterest? 11. How can I track specific pins and pinners that are popular and influential? 12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)? Top Metrics to Track • Sales Conversion • Reach & Impressions • Popular Pins  Purchase events • Follower Growth  By Revenue  Total Sales  Average Daily  By Visits/Views  AOV  Total  Most viral • Website Traffic • Competitor  Most comments  Visits & Views  Followers & likes • Pinning & Re-Pinning  Pins from site • Boards  Pins from site  Pinning Activity  Most Engaged  Repin : Pin  Virality  Most Viral  Influential Pinners
  • 24. Pinfluencer The Marketing and Analytics Suite for Pinterest Promotions Content Contests, Sweepstakes, Management Coupons, Giveaways, Instant Schedule Pins, manage Pins Win, and more. across multiple Pinterest accounts. Analytics Audience Data Pins, Repins, site traffic, sales ID Pinners that are conversion, competitors and Advocates, Engaged, and/or more. Influential
  • 25. Promotions Sweeps Giveaways Contests
  • 26. Promotions Eligibility Tracker Content Analysis
  • 27. Analytics Site and Profile Activity Downstream Conversion • Google Analytics • Coremetrics • Adobe Site Catalyst (Omniture)
  • 28. Analytics • Engaged Pinners • Influential Pinners • Advocates
  • 29. Analytics Popular and Influential Pins Engaging, Viral, and Influential Boards
  • 30. Content Management Pin Scheduler
  • 31. Congratulations to Our Winner! Alison Feldmann Etsy You won the iPad Mini! Thanks to everyone who participated in the survey.