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GLOBAL MATTERS ’10 September 2010
The User’s Experience
“ the experience  is  the product”
Tangible ,[object Object],[object Object],[object Object],[object Object],[object Object],Ease of Use Meaning Performance Emotion Function Beauty Intangible   +
10 Principles of the User’s Experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Experience Design ,[object Object],[object Object],[object Object],[object Object],[object Object],Choreographing the User ’ s Experience
product relationship process
relationship process ,[object Object],[object Object],[object Object],[object Object]
relationship ,[object Object],[object Object],[object Object],[object Object],process
product relationship process ,[object Object],[object Object],[object Object]
“ it’s about user behavior”
“ the behavior you get is the behavior you designed for”
“ it’s not about the user”
 
Abababababababa Ababababababa   ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
 
 
 
 
 
 
 
UX Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thanks! Ryan Nance @rtsnance

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User Experience Design at Bernard Hodes Group