Guide_to_Terminals

1. American Express® Merchant Services
Grow your business
With POS terminals from American Express

2. POS Terminals
Electronic Devices for fast, efficient and
reliable card transaction processing to suit
all your business and customer needs
Point of Sale – (POS) Terminals are specifically designed for
“Card Present” transactions to allow for the processing of all
American Express credit, debit and charge card transactions
and other major credit transactions including, Visa,® MasterCard,®
Diners® and JCB. ®

3. Ergonomically designed keyboard
for easy PIN entry
Optimal and secure card reading
Easy loading and fast printer

4. Terminal Functionality
° All models accept credit transactions.
° All models allow for the processing of all major credit
and charge card transactions, including American Express,
Visa,® MasterCard,® Diners® and JCB. ®
° EMV chip card capability to process Smart cards.
° Pre-authorisation and Tipping functionality.
° Fraud control functions, including card number truncation
on receipts.
° A simple automated batching procedure for submitting
financial transactions to American Express and other card
issuers.
° Summary of the day’s transactions to enable reconciliation
of payments with invoices.

5. Merchant Benefits
° Bank Independent – POS terminal independent of
bank, allowing you to change acquiring bank without
having to change your terminal provider.
° Bank Compatible – Compatibility with all major
banks so that you can continue with your existing bank
relationship.
° Efficient & Convenient – Fast and secure
authorisations enabling you to serve more customers
easily and efficiently by offering them more flexible
payment options.
° Security – Provides an alternative to handling
cash and helps reduce card fraud, with EMV chip
card acceptance.
° Reliability – Leading edge technology, high quality
and reliable terminals at a competitive price.
° Value for money – Staff training with set-up and
installation, low monthly rental fees and competitive
stationery and annual fees.
° Compact – Stylish, small design to free up your
counter space.
° Real time processing – Real time processing of
both payments and refunds. Transactions are sent
directly to the respective card acquirer, and processed
for payment as soon as you close off the batch.
° Support – Access to our Customer Service Centre,
providing you with dedicated help desk support
whenever you need it.
All part of the ease of doing business with
American Express.

6. Please contact your local American Express merchant
representative for more information
American Express Singapore Limited
® Registered Trademark of American Express Company.
americanexpress.com.sg