TECHNOLOGY	  MADE	  EASY	             Mrinal	  Cha*erjee	           Clues	  Network	  Inc.	  Confiden9al	  
About	  ShopClues.com	  ShopClues.com	  is	  Indias	  first	  and	  the	  largest	  managed	  marketplace	  that	  connects...
Value	  Proposi9on	  for	  Merchant	  •    Expand	  online	  with	  no	  upfront	  or	  recurring	  cost	  •    Your	  own...
Technology	  Considera9on	  •    Website	  •    Payment	  Integra9on	  •    Shipping	  •    Repor9ng	  •    Backoffice	  Con...
Website	  •  Design	  &	  Features	     –  Iden9fy	  features	  and	  layout	  of	  the	  site.	     –  Browsing,	  search...
Payment	  Integra9on	  •  Decide	  Payment	  Op9ons	  to	  offer	     –  Credit	  Cards,	  Debit	  Cards,	  Net	  Banking,	...
Shipping	  •  Iden9fy	  how	  you	  will	  fulfill	  orders	  and	  manage	     returns	         	  •  Considering	  Courie...
Repor9ng	  •  It	  is	  heart	  of	  the	  system	  –	  You	  got	  to	  measure	       everything	  to	  effec9vely	  mana...
Backoffice	  Considera9on	  •  Customer	  service	  •  Order	  Management	  •  Inventory	  tracking	                        ...
Hos9ng	  •  Consider	  Hos9ng	  Needs	  •  Capacity	  Planning	  •  Considering	  Hos9ng	  Providers	     –  Past	  Perfor...
Security	  Review	  Security	  Needs	  •  Data	  Center	  Security	  •  Applica9on	  Security	  •  Website	  security	  • ...
For	  more	  details	  	           Mrinal	  Cha*erjee	                      	         mrinal@shopclues.com	               ...
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Technology Made Easy By Mrinal Chatterjee

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Technology Made Easy By Mrinal Chatterjee

  1. 1. TECHNOLOGY  MADE  EASY   Mrinal  Cha*erjee   Clues  Network  Inc.  Confiden9al  
  2. 2. About  ShopClues.com  ShopClues.com  is  Indias  first  and  the  largest  managed  marketplace  that  connects  buyers  and  sellers  online  and  offers  a  trusted  and  safe  online  shopping  experience.      Ø  4+  Million  Monthly  Visitors  Ø  Delivering  to  7,500+  Loca9ons  Ø  Largest  Selec9on  of  Payment  Op9ons  Ø  Over  200K  Products  Ø  Over  800K  Facebook  Fans   Clues  Network  Inc.  Confiden9al   2  
  3. 3. Value  Proposi9on  for  Merchant  •  Expand  online  with  no  upfront  or  recurring  cost  •  Your  own  branded  online  store  &  product  lis9ngs  •  Millions  of  online  shoppers  can  access  your  products  •  Secured  and  mul9ple  online  payment  op9ons  •  Effec9ve,  low  cost,  and  scalable  •  World-­‐class  fulfillment  -­‐-­‐  we  pick,  pack  and  ship  for  you  •  Performance  based  pricing  -­‐-­‐  pay  only  when  you  sell  •  All  the  advantages  of  marketplace  e.g.  power  of   combined  scale,  cross-­‐sell  •  Outstanding  customer  services  by  E-­‐Commerce  experts  •  Any9me,  anywhere,  any  device  access  to  manage  your   online  store   Customer Care Clues  Network  Inc.  Confiden9al    Page:  3  
  4. 4. Technology  Considera9on  •  Website  •  Payment  Integra9on  •  Shipping  •  Repor9ng  •  Backoffice  Considera9on  •  Hos9ng  •  Security   Clues  Network  Inc.  Confiden9al    Page:  4  
  5. 5. Website  •  Design  &  Features   –  Iden9fy  features  and  layout  of  the  site.   –  Browsing,  searching,  checkout   –  Catalog  management  •  Open  Source  available:  magento,  drupal,   oscommerce,  zen-­‐cart,  etc.   –  They  all  will  need  some  customiza9on   –  Evaluate  for  performance,  scalability  and  security   –  Add  features  not  available  out  of  box.   Clues  Network  Inc.  Confiden9al    Page:  5  
  6. 6. Payment  Integra9on  •  Decide  Payment  Op9ons  to  offer   –  Credit  Cards,  Debit  Cards,  Net  Banking,  etc.    •  Considering  Payment  Gateway   –  Check  performance  for  last  12-­‐24  months   –  Payment  Se*lement   –  Refunds   –  Fraud  and  risk  management   Clues  Network  Inc.  Confiden9al    Page:  6  
  7. 7. Shipping  •  Iden9fy  how  you  will  fulfill  orders  and  manage   returns    •  Considering  Courier  Companies   –  Service  &  Coverage   –  Technology  plaeorm,  features  and  automa9on     Clues  Network  Inc.  Confiden9al    Page:  7  
  8. 8. Repor9ng  •  It  is  heart  of  the  system  –  You  got  to  measure   everything  to  effec9vely  manage  your   ecommerce  business     –   Iden9fy  what  you  want  to  monitor  and  track     Clues  Network  Inc.  Confiden9al    Page:  8  
  9. 9. Backoffice  Considera9on  •  Customer  service  •  Order  Management  •  Inventory  tracking   Clues  Network  Inc.  Confiden9al    Page:  9  
  10. 10. Hos9ng  •  Consider  Hos9ng  Needs  •  Capacity  Planning  •  Considering  Hos9ng  Providers   –  Past  Performance     –  SLA   –  Security   Clues  Network  Inc.  Confiden9al    Page:  10  
  11. 11. Security  Review  Security  Needs  •  Data  Center  Security  •  Applica9on  Security  •  Website  security  •  Security  Policies   Clues  Network  Inc.  Confiden9al    Page:  11  
  12. 12. For  more  details     Mrinal  Cha*erjee     mrinal@shopclues.com   Clues  Network  Inc.  Confiden9al    Page:  12  

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