2. ... who are we?
Turneround Consultancy Ltd. is led by Richard Turner; a
transformational leader within the engineering industry with a
proven track record in product development / value
engineering as well as the design and implementation of
global lean manufacturing systems supported by cohesive
teams dedicated to continuous improvement.
Turneround specialises in the transformation of manufacturing companies; from
a state of mediocrity with ineffective management systems and procedures, to
achieve best in class performance levels in: Safety, Environmental Impact,
Quality, Cost and Delivery.
Richard has teamed up with a network of highly experienced associates
complementing his background in operations and allowing Turneround
Consultancy Ltd. to offer a comprehensive range of innovative business
improvement solutions . . .
. . . Problem Solved.
3. ... who are we?
Vision / Mission
“To assist businesses to establish and sustain competitive advantage by aligning
resources around clearly defined strategic targets and to facilitate operational
transformation via the pragmatic application of lean tools & cutting-edge
human resource development techniques...”
5. . . . don’t leave it to chance
The current economic climate is extremely challenging;
businesses must continually reinvent themselves to stay ahead
of their competition. Change is never easy, but is entirely
necessary in today’s operating environment. Sadly, many
change programmes and improvement initiates are
unsuccessful, with the main cause often cited as ‘people’ or
‘culture’. . .
Turneround Consultancy Ltd. has the winning formula which will transform your
business, helping you make the right changes happen quickly and effectively
allowing you to successfully transform both your people and processes.
Naturally products and services must be tailored to each individual client’s requirements, however
typically we will help you to map the ‘current state’ and then facilitate the creation of an
improvement plan which is, of course, highly ambitious, but also realistic and achievable within the
desired time frame. Following this, Turneround can offer further facilitation / project management
service packages to manage all or part of the improvement plan through to fruition as well as
delivering bespoke development and training modules as required.
7. ... A new chapter
The world of manufacturing has progressed significantly since the mid 1900s when Taiichi Ohno first
created the Toyota Production System and laid the foundations of the modern Lean manufacturing
movement. Many ‘textbook’ lean systems fail to achieve their potential as the theory has not been
adapted sufficiently to accommodate the unique context for a given product / process or to meet
modern legislative requirements. Too many organisations who have worked hard to make the ‘lean
transition’ add significant cost and time by revisiting / re-engineering their process to mitigate safety ,
quality and environmental issues, ultimately leading to a compromised system.
Today's manufacturing organisations require an all-encompassing system which embraces the lean
philosophy but applies it pragmatically and has a greater emphasis on improving safety and
quality whilst reducing environmental impact . . .
Introducing Compliant Lean . . . Clean manufacturing!
TM
... A new chapter
8. It is possible to excel in all areas which are
important to your business . . .
Turneround can help you to develop a
manufacturing method; combining an optimised
high value-adding process synergised with effective
Safety, Quality and Environmental Management
Systems.
The approach will help to eliminate accidents, defects and environmental impact whilst you
identify and remove sources of ‘Muri’ (unreasonableness / overburden) ‘Mura’ (inconsistency /
unevenness) and ‘Muda’ (waste) . . .
9. . . . and produce a world class manufacturing system capable of delivering customer satisfaction safer,
cleaner, faster, leaner, and smarter . . . Problem Solved.
Eliminate Waste /& Improve Continuously
Eliminate Waste Improve Continuously
Problem Solving
Standard Work
Management
Just In Time
5S & Visual
Heijunka
Jidoka
Continuous Development of People & Teams
Pursuit of ‘Perfect’ Quality
Act to Continuously Reduce Environmental Impact
Nurture a ‘Safety First’ Culture
11. The Transformation Process . . .
Step 1: Operations Strategy
Turneround can facilitate the process of
strategic reconciliation between your
‘top-down’ corporate business strategy
and the emergent strategies rising from
the operations functions.
The Operations Strategy is then formed
aligning the needs of the customer with
the resources of your business.
Strategy workshops will ensure buy-in at
all levels from the outset and will lead to
the ultimate alignment and engagement
of your team in achieving their goals.
Typical Services offered:
• Strategic consultation / facilitation
• Strategy workshops
Recommended Training:
• Strategy formulation
12. The Transformation Process . . .
Step 2: Understand the Current Condition in Detail:
Before making any changes, its important to understand the ‘gap’ between the current capability
of the operations functions and the desired ‘Future State’. Although often over looked, the
process of understanding the current state is one of the most important steps in any improvement
programme;
Typical Services offered:
• ‘Flow Check’
• Performance review (Safety, Quality, Environment, Cost & Delivery)
• Organisation review
• Structure
• Culture
• Operational Diagnostics
• Value Stream Mapping
• Future State Vision creation / documentation
Recommended Training:
• Data collection and analysis
• Introduction to manufacturing
• Risk assessment
13. The Transformation Process . . .
Step 3: The Improvement Roadmap:
With an un-obscured view of the current state and an understanding of the gap which must be
bridged , it is possible for the team to devise an ambitious improvement plan which will form the
basis of each team members SMART* improvement objectives.
Typical Services offered:
• Gap Analysis (Operational capability, Safely Quality and Environmental)
• Improvement team formulation
• Roadmap creation / documentation
• Strategy deployment workshops
• Capex proposals / funding justification
Recommended Training:
• Team Leader development
• 5S
• Problem solving
• Health & Safety for first line management
• Environmental auditing
• Finding and eliminating waste / approaches to kaizen
*Specific, Measurable, Aligned, Realistic, Time constrained.
14. The Transformation Process . . .
Step 4: Implementation:
Changes may happen incrementally as well as in concentrated spells,
either way Turneround will be there to support the process and to make
sure the transition is seamless.
Typical Services offered:
• Optimal Layout Design
• Process design
• Equipment design / specification
• Material flow systems design
• Team kaizen events
• Project management
• Virtual training
• Pre certification audits (ISO)
• Schedule levelling / planning
Recommended Training:
• process management
• Creating flow & pull systems
15. The Transformation Process . . .
Step 5: Review
After any change (regardless of scale) it is important to review performance and validate results to
demonstrate benefit to the business and to assist contemplation of the next step in the
improvement programme. Turneround can help can facilitate the process of auditing and
measuring success establishing meaningful KPIs to allow continual visibility.
16. The Transformation Process . . .
Step 6: Sustain & Improve Continuously
Preventing ‘fallback’ is one of the greatest challenges following a change / improvement programme.
Many companies make the mistake of ‘moving on to the next thing ‘ only to find the process and the
people return to previous practices. Turneround can help you to ‘make it stick’ by empowering and
developing teams to not only safeguard each improvement increment but to actively drive further
improvement as part of their daily routine.
17. The Transformation Process . . .
Step 7: Celebrate!
The renewed engagement and motivation of your team coupled with the Toolkit will
generate unstoppable improvement momentum . . .
The benefit to your business . . .
Before After
• Improved Safety • Improved productivity
• Reduced emissions • Reduced waste
• Fewer defects • Improved space utilisation
• Reduced cost (typically 20+%)
Focus, engagement, cohesion, visibility . . . Excellence.
18. What do the experts say?
John Lupton, Vice President / Managing Director, Terex Corp:
“Richard is an impact player. His excellent business acumen and commercial
awareness are matched by his ability to create new manufacturing systems and
layouts from conceptualisation right through to fruition. “
“Not just a ‘textbook’ fixer; Richard has the ability to succeed by pragmatically
applying lean tools, bringing his team with him along the way.”
“Richard has the ability to engage a team and get them motivated to improve
and focussed on delivery during prolonged projects.”
Paul Douglas, Director, Alexander-Dennis Ltd:
“Quite simply visionary when it comes to manufacturing excellence.”
“One of the few who can actually turn plans about Lean Manufacturing and
Manufacturing Improvements into action and reality.”
“Richard's ability and experience also go way beyond manufacturing.”
21. Summary of Products and services:
• Health & Safety Management Systems • Optimal layout design
• Environmental Management Systems • Process design
• Quality Management Systems • Equipment design / specification
•Quality improvement programmes • Capex proposal / funding justification
• Strategic facilitation • Flow check / bottleneck identification
• Strategy deployment workshops • Virtual Training
• Value Stream Mapping • Material systems (Kanban)
• Quality Circle development • Project management
• Operational diagnostics • Pre certification audits (ISO)
• Future state vision creation • Schedule levelling / planning
• Problem solving • Supply chain review / improvement
• Team kaizen events
Training Courses Offered:
• Strategy formulation • Finding and eliminating waste
• Data collection and analysis • process management
• Introduction to manufacturing • Creating flow & pull systems
• Team Leader development • Health & Safety for first line management
• 5S • Risk assessment
• Problem solving • Environmental auditing
