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Presentation to 
HE Mr. Vilmos Vályi-Nagy 
State Secretary, Ministry of National Development of Hungary 
and the accompanying delegation 
April 23, 2013
Contents :- 
1. General Information on The Kingdom of Saudi Arabia 
2. ICT Sector Reform. 
3. National Communications and Information Technology Plan 
(NCITP). 
4. e-Government in K.S.A 
5. National Center for Digital Certification. 
6. Questions and Answers.
General Information on The Kingdom of Saudi Arabia 
Location: 
The Kingdom of Saudi Arabia lies at the 
furthermost part of southwestern Asia. It is 
bordered by the Arabian Gulf, United Arab 
Emirates and Qatar in the east; Red Sea in 
the west; Kuwait, Iraq and Jordan in the 
north; Yemen and Oman in the south. 
Area: 
The Kingdom of Saudi Arabia occupies about 
four-fifths of the Arab Peninsula, with a total 
area of around 2,000,000 square kilometers. 
The Administrative 
Division of the Kingdom 
Kingdom has been divided into (13) 
administrative regions. Each one of them is 
divided into a number of governorates 
differentiating in number from one region to 
another. And each governorate is divided 
into centers linked administratively to the 
governorate itself or the emirate. The 
emirate, governorate or center includes a 
number of population settlements linked 
administratively to it...
Population Distribution By gender 
Administrative Area Total Females Males 
1- Al-Riyadh 6.777.146 2.793.788 3.983.358 
2- Makkah Al-Mokarramah 6.915.006 3.000.781 3.914.225 
3- Al-Madinah Al-Monawarah 1.777.933 792.399 985.534 
4- Al-Qaseem 1.215.858 521.965 693.893 
5- Eastern Region 4.105.780 1.682.111 2.423.669 
6- Aseer 1.913.392 875.108 1.038.284 
7- Tabouk 791.535 352.994 438.541 
8- Hail 597.144 270.678 326.466 
9- Northern Borders 320.524 146.352 174.172 
10- Jazan 1.365.110 628.222 736.888 
11- Najran 505.652 227.336 278.316 
12- Al-Baha 411.888 193.697 218.191 
13- Al-Jouf 440.009 191.399 248.610 
Total 27.136.977 11.676.830 15.460.147 
(CDSI) Central Department of Statistics & Information
Saudi Council of Ministers 
Prime Minister 
Deputies of the Prime 
minister 
MMininisistteerrss MMininisistteerrss 
Ministers 
MMininisistteerrss MMininisistteerrss MMininisistteerrss
ICT Sector Reform in Saudi Arabia: Timeline (1) 
2nd Mobile License 
-2 Data Comma. 
License 
–Spectrum Usage fee 
-Communications 
Commission (SCC) 
-Launching Telecom Act 
– Saudi Telecom Comp. 
started operation 
The initial Launching 
of Mobile by the 
Ministry 
Establishment of 
P.T.T general 
Directorate and 
then (ministry of 
transportation) 
1926 1974 1995 1998 2001 2003 2004 
Establishing Ministry 
of ICT 
Established- SCC 
became CITC (IT 
added to mandate 
-VAST Liberalized 
-30% of STC 
-Beginning of ICT 
liberalization and 
Privatization. 
- Established of 
Saudi Telephone 
Company 
-Establishment of 
Ministry of Post, 
Telegraph and 
Telephone. 
-The progress of 
services
ICT Sector Reform in Saudi Arabia: Timeline (2) 
- IPO for the 
Integrated Telecom 
Co. 
-End of 2011 2nd 
executive plan for 
eGov ”yesser” 
-the certificate of the 
main center for 
digital certification 
RootCA. 
and the government 
centers 
ATheeb launches 
fixed services 
3rd Mobile license 
issued (Zain) 
– NITCP 
-E-Transaction Act 
- – E-crime Act 
,Frequency Spectrum's 
plan issued 
Establishing eGov. 
program "yesser“ 
– 2ND Mobile 
Provider launches 
services 
–EasyNet & 
-WTO Membership 
-Bidding for the 
licenses of the Mobile 
Virtual Networks 
-Second session of 
Saudi e-government 
achievement Award 
2005 2006 2007 2008 2009 2010 2011 2012 2013 
Execution of 
regulations of e-government 
transactions 
-Second fixed licenses 
approved Atheeb+ 
–National Spectrum 
Plan 
- Issuance of e-transactions 
implementations 
procedures 
ICT sector's policy 
issued 
-End of the firs five-year 
National 
Communication and 
Information 
Technology Plan & 
Preparation for 2nd 
five-year Plan
ICT sector in the Kingdom of Saudi Arabia 
Telecom sector 
structuring in 
the Kingdom 
ICT Services 
providers 
(CITC) MCIT 
Regulations, Policies, Plans, 
International relations 
Telecom Policy 
National Communications Plan 
e-Gov. Program 
Executive plan 
Regulator, licensing, 
services quality control 
About 400 licenses 
Managing the spectrum 
Managing the internet 
CERT 
Etc. … 
Providing ICT services 
Fixed communications 
Mobile communications 
Satellites 
Internet 
Data 
Etc. …
National Communications 
and Information Technology 
Plan 
(NCITP)
The Beginning 
11 
The NCITP has been prepared through direct 
participation of a group of specialists belonging to 
various governmental, academic and private sectors. 
Reviewed by all related agencies, including government 
sectors representatives, private sector representatives 
plus a group of independent experts and specialists.
The NCITP Methodology 
12 
Long-term Vision 
Future Vision 
General Objectives 
Five-year Plan 
Specific Objectives 
Execution Policies 
Projects 
Studies 
International 
Experiences 
Current Status 
Modern Technology 
& Future Trends 
Principles & Foundations Development Plans Science & Tech. Policy 
Long-term Economical 
Vision 
Components & Methodology 
Gap Analysis 
Workshops 
SWOT Analysis 
Gap Analysis 
Workshops 
SWOT Analysis
13 
 Information Society  Solid Information Industry  Digital Economy 
underlying 
Infrastructure 
Bridging 
digital 
divide 
Optimal 
Utilization of 
ICT 
Developing ICT 
Industries 
The Future Vision and its Major Components 
Preparing 
manpower
The NCITP Vision 
14 
Transformation into an information society 
and digital economy to increase productivity 
and provide Communication and IT services for 
all sectors of society in all parts of the country 
and build a solid information industry that 
becomes a major source of income.
NCITP 
15 
NCITP is composed of the two components: 
A long-term perspective for ICT in the Kingdom. 
(7 General Objectives) 
The first five-year plan for ICT in the Kingdom. 
(26 specific objectives) 
(98 projects)
General Objectives 
16 
To realize the long-term vision, seven general 
objectives have been formulated: 
1) Services and productivity. 
2) Sector regulation. 
3) Information industries, innovation and development. 
4) Education and training. 
5) The digital divide 
6) Islam, (Al WATAN), Arabic language. 
7) Development of human resources and preparation of manpower.
The Percentage of Achieved Goals and Plan (Until the end of the fourth year - 2011) 
100.00% 
80.00% 
60.00% 
40.00% 
20.00% 
0.00% 
1th 2th 3th 4th 5th 6th 7th 
Year Main Target 1st 2nd 3rd 4th 5th 6th 7th Total 
2010 
Percentage of Target Achievement 57.66% 84.55% 71.82% 53.44% 42.86% 49.17% 33.46% 
Percentage of Main Target 18.24% 18.98% 8.06% 4.36% 3.06% 3.01% 4.44% 60.15% 
2011 
Percentage of Target Achievement 70.24% 86.59% 84.55% 70.63% 55.71% 56.67% 49.62% 
Percentage of Main Target 22.22% 19.44% 9.49% 5.77% 3.98% 3.47% 6.58% 70.94%
The Second Five-5 year Plan
Studies & Analysis Workshops 
Strategic Reference Study Stakeholders Needs Analysis 
Current Status Analysis Study 
International Experiences Study 
SWOT Analysis Workshop 
PEST Analysis Workshop 
Vision, Mission Workshop 
Strategy Map Workshop 
Balanced Scorecards Workshop 
Projects Portfolio Workshop 
Projects Charters Workshop 
Study relationship between 2nd national plan and all other 
related national strategies and plans (about 16 plans),such 
as: 
• 9th national development plan 
• National industrial plan 
• E-Government 5 years strategy 
• E-Health 20 years strategy 
• National policy for science and technology 
• Educational institutions plans and policies 
• Identified all current achievements from 1st plan. 
• Identified current projects and programs to fill the gap. 
• Lessons learned from 1st plan. 
Studied 5 countries: Malaysia, Singapore, Germany, 
Qatar, and Chile seeking best practices and lessons 
learned. 
Identified government and non-government 
needs and thoughts of the 2nd plan: 
• 10 workshops, 9 sectors. 
• 154 government dept. and company. 
• 414 participants. 
Upcoming Workshops 
The NCITP 2 Methodology
National Initiatives 
and Projects
The MCIT National Initiatives and Projects 
21 
E-training caravans. 
Lectures on dissemination of culture and knowledge. 
Digital Excellence Award. 
Saudi e-Government Program (Yesser) 
National Center for Digital Certification.
22 
Digital Excellence Award 
The Digital Excellence Award (eaward.sa) aims at supporting 
Arabic talents in the field of Arabic web content development 
and design. It looks after technological and intellectual 
creativity. 
Accordingly, MCIT in compliance with NCITP, has launched 
the ‘Digital Excellence Award’ in 2005, which focuses 
particularly on the quality of Arabic web content in various 
branches. 
It uses a scientific, announced evaluation criteria. 
During this period more than 800 websites have competed 
to gain the award.
23 
E-training Caravans:
24 
E-training Caravans: 
Initiative Objectives 
Computer and internet literacy focusing on rural areas and low-income people and provide 
free basic training on the use of communications and information technology for individuals 
in all regions, through the following means: 
Introducing the importance of telecommunications and information technology to society among 
targeted groups. 
Identifying multiple uses of communications and information technology. 
Conducting training for the targeted groups to equip them with basic skills on the use of computers 
and internet. 
Provide appropriate training environment to learn the basic skills on use of computers to people in the 
areas where large institutes and training centers are not available. 
Facilitating access to government and commercial services by introducing government and 
commercial electronic services projects in the kingdom. 
Encouraging people in rural areas and villages to learn the use of computers and the internet, by 
giving them basic skills in this area.
25 
E-training Caravans: up to Feb 2013 
Courses 858 226 caravans 
School student 
7,860 
adults 
4,843 
12,703 
Total number of trainees
26 
Dissemination Of Digital Culture And Knowledge 
Lectures 
Initiative Objectives 
Promote the importance of use of telecommunications and information technology 
to community members (in all different categories and levels of education), with 
focus on youth, and raise awareness in this area. 
Targeted Segments 
1- School students (secondary). 
2- Commons segments (visitors of local festivals, exhibitions and a variety 
of symposia and conferences, and sports clubs visitors).
27 
Dissemination Of Digital Culture And 
Knowledge Lectures in Numbers 
(First Phase) 
2011 
Students trained 
(50915) 
Commons trained 
(1383) 
Total 
52,298 
(Second Phase) 
2012 
Students trained 
(62561) 
Commons trained 
(932) 
Total 
63,493 
(Third Phase) 
Up to MAR 2013 
Students trained 
(54000) 
Commons trained 
(3954) 
Total 
57,954
e-Government 
in K.S.A
Saudi E-Government Program (Yesser) 
• Unified Vision and Action Plan 
• Shared Infrastructure 
Guiding Principles: 
• Created in 2005 
• First 5-years Action Plan in 2006 
• Coordinated Decentralized Approach • Common Standards and Practices
First Action Plan for Saudi 
e-Government 2006–2010 
Ambitious vision as a catalyst for e-government 
initiative with clear and specific goals to guide 
implementation and follow-up 
Provide common applications for improving the 
effectiveness and efficiency of government. 
Provide a refined level of government services 
for individuals, businesses and government 
Build infrastructure with high reliability (data + 
technical) to provide state-of-the-art services 
Establish enabling programs to facilitate e-government 
advancement in effective and needed 
ways
Infrastructure 
e-Government Data Center 
Government Secure Network (GSN) 
97Total number of agencies are currently 
linked to the Secure Network GSN 
Government Service Bus (GSB) 
18 Million Electronic Transactions
Infrastructure 
1300 
SAUDI e-Government National Portal 
e-Services 
146 
Gov. Agency Providers 
477 
Acts & Bylaws 
Single Sign-on SSO 
The Single sign-on (SSO) for Enterprises and individuals is 
considered one of the significant regulations of 
implementing the e-Government transactions issued within 
the Cabinet's resolution. 
39 
Offices 
105 
Employees 
45,000 
Establishments
Change Management 
Capacity Building and Skills 
Development in Government 
Basic skills in First Track Computer Applications and eGovernment 
Second Track Chief Information Officer Program (CIO) 
Third Track Executive Education for Leaders 
Specialized Certifications in ICT 
Fourth Track 
Fifth Track Future Experts Program
Change Management 
Saudi E-Government Achievement Award 
Designed to “inspire and reward change” 
Public involvement 
Effective “lever of change” 
Advertising Campaigns & Publications
Indicators of Transformation 
Measuring Transformation of e-Government 
Distinct Achievement 
Good Achievement 
Modest Achievement 
Form not received 
Levels of achievement Building Stage, 95 
governmental entities 
Levels of achievement Availability Stage, 
95 governmental entities 
Customers’ satisfaction survey results on e-Government customer 
satisfaction indicators in Saudi Arabia 
Sample G-B )500) G-C )5000) 
Male & Females Citizens and 
Residents between 18 - 80 years old 
Coverage
Indicators of Transformation 
Publications 
2012 2012 
E-Government Survey 2012 
(E-Government for the People) 
2011 
Global Information 
Technology Report (GITR) 
2010
Indicators of Transformation 
Continued Progress in 
41 UN Survey 
The Kingdom ranked 41st out of 
193 UN member countries : 
12th – Online Service Index 
9th – e-Participation 
E-Government 
development 
index (Rank) 
(193countries) 
Online service 
index(Rank) 
(193countries) 
E-participation 
index(Rank) 
(193 countries) 
Emerging leaders 
in e-Government 
development 
(Top 25 countries) 
E-Government 
leaders in Asia 
(Top 10 countries) 
Whole of 
government top 
performers 
(41 countries) 
41 
From 
193 
12 
From 
193 
9 
From 
193 
21 
From 
25 
KSA KSA
Second Action Plan: Maturing of Strategies and Actions 2012 - 2016 
The Vision 
“Enabling everyone to use effective 
government services, in a secure 
integrated and easy way, through 
multiple electronic channels”
Second Strategy and Action Plan 
2012-2016
Second Strategy and Action Plan 
2012-2016
National Center for Digital 
Certification (NCDC)
PKI Usage 
 Public Key Infrastructure (PKI) is a technology that allows for the 
issuance and management of digital certificates. 
 PKI helps organizations to fulfill security needs such as integrity, 
authentication, confidentiality and non-repudiation. 
 PKI is a key technology to help organizations implement secure e- 
Services. 
Public Certificate USB Token/Smart Card 
Use private key to: 
1. Decrypt messages sent to you. 
2. Sign documents. 
Use public key to: 
1. Encrypt messages to certificate owner. 
2. Verify signature of certificate owner. 
43
Saudi National PKI hierarchy 
The Saudi National PKI hierarchy is comprised of two (2) tiers and three components. The first tier comprises the Saudi 
National Root-CA component and the second tier comprises the CAs and the CSPs components. The role of each one of 
these three (3) components is the following: 
Saudi National Root-CA (RCA): The Saudi National Root-CA acts as the 
trust anchor for the entire Saudi National PKI. The role of the root-CA is to 
sign intermediate CA certificates as well as the Authority Revocation List 
(ARL). This is in addition to mutual recognition with international CA’s 
which will happen at the level of the root-CA. 
Certification Authorities (CA): The Saudi National 
PKI will issue certificates for public and private sectors 
from two (2) different Certification Authorities: the 
Government CA (GCA) and the Commercial CA (CCA). 
Certification Service Providers (CSP): CSP’s 
role is not limited to the Registration process of the 
end users, which includes validating end user identity 
and approving certificate applications. The CSP’s role 
also involves policy administration, which allows 
them to request some certificate policy changes from 
NCDC in order to address specific business needs. 
44
Saudi PKI Features 
Different types of certificates (authentication, signing, and encryption) 
are provided. 
CSPs issue certificates to all subscriber types (persons, entities, devices, 
web servers), as per their policies. 
Users may get certificates from more than one CSP. 
Smartcards and tokens are supported. 
Client-side software instantly verifies status of certificates. 
Key lengths are 2048 bits for End Users and CA’s, 4096 bits for root CA. 
Now in final stage before acquiring international recognition of Saudi PKI 
certificates, through Microsoft Root CA program.
PKI Status 
Operational since march 2009. 
Root CA and Government CA are used for certifying user certificates. 
E-mail certificates have been used for signing and encryption of email 
messages and files among users, with some SSL certificates issued to different 
organizations. 
With PKI certificates, we get rid of userid’s and passwords, gain fast and more 
secure access to online resources, and be able to perform important functions 
like digital signing. 
In order to enhance PKI service, NCDC is currently working on a project to 
provide centralized authentication, time stamping, online signature and 
verification, and long-term archiving. 
Local signing tools have been developed to allow for signing government 
documents, such as payment orders.
47 
Thank You for Listening 
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Mcit

  • 1. Presentation to HE Mr. Vilmos Vályi-Nagy State Secretary, Ministry of National Development of Hungary and the accompanying delegation April 23, 2013
  • 2.
  • 3. Contents :- 1. General Information on The Kingdom of Saudi Arabia 2. ICT Sector Reform. 3. National Communications and Information Technology Plan (NCITP). 4. e-Government in K.S.A 5. National Center for Digital Certification. 6. Questions and Answers.
  • 4. General Information on The Kingdom of Saudi Arabia Location: The Kingdom of Saudi Arabia lies at the furthermost part of southwestern Asia. It is bordered by the Arabian Gulf, United Arab Emirates and Qatar in the east; Red Sea in the west; Kuwait, Iraq and Jordan in the north; Yemen and Oman in the south. Area: The Kingdom of Saudi Arabia occupies about four-fifths of the Arab Peninsula, with a total area of around 2,000,000 square kilometers. The Administrative Division of the Kingdom Kingdom has been divided into (13) administrative regions. Each one of them is divided into a number of governorates differentiating in number from one region to another. And each governorate is divided into centers linked administratively to the governorate itself or the emirate. The emirate, governorate or center includes a number of population settlements linked administratively to it...
  • 5. Population Distribution By gender Administrative Area Total Females Males 1- Al-Riyadh 6.777.146 2.793.788 3.983.358 2- Makkah Al-Mokarramah 6.915.006 3.000.781 3.914.225 3- Al-Madinah Al-Monawarah 1.777.933 792.399 985.534 4- Al-Qaseem 1.215.858 521.965 693.893 5- Eastern Region 4.105.780 1.682.111 2.423.669 6- Aseer 1.913.392 875.108 1.038.284 7- Tabouk 791.535 352.994 438.541 8- Hail 597.144 270.678 326.466 9- Northern Borders 320.524 146.352 174.172 10- Jazan 1.365.110 628.222 736.888 11- Najran 505.652 227.336 278.316 12- Al-Baha 411.888 193.697 218.191 13- Al-Jouf 440.009 191.399 248.610 Total 27.136.977 11.676.830 15.460.147 (CDSI) Central Department of Statistics & Information
  • 6. Saudi Council of Ministers Prime Minister Deputies of the Prime minister MMininisistteerrss MMininisistteerrss Ministers MMininisistteerrss MMininisistteerrss MMininisistteerrss
  • 7. ICT Sector Reform in Saudi Arabia: Timeline (1) 2nd Mobile License -2 Data Comma. License –Spectrum Usage fee -Communications Commission (SCC) -Launching Telecom Act – Saudi Telecom Comp. started operation The initial Launching of Mobile by the Ministry Establishment of P.T.T general Directorate and then (ministry of transportation) 1926 1974 1995 1998 2001 2003 2004 Establishing Ministry of ICT Established- SCC became CITC (IT added to mandate -VAST Liberalized -30% of STC -Beginning of ICT liberalization and Privatization. - Established of Saudi Telephone Company -Establishment of Ministry of Post, Telegraph and Telephone. -The progress of services
  • 8. ICT Sector Reform in Saudi Arabia: Timeline (2) - IPO for the Integrated Telecom Co. -End of 2011 2nd executive plan for eGov ”yesser” -the certificate of the main center for digital certification RootCA. and the government centers ATheeb launches fixed services 3rd Mobile license issued (Zain) – NITCP -E-Transaction Act - – E-crime Act ,Frequency Spectrum's plan issued Establishing eGov. program "yesser“ – 2ND Mobile Provider launches services –EasyNet & -WTO Membership -Bidding for the licenses of the Mobile Virtual Networks -Second session of Saudi e-government achievement Award 2005 2006 2007 2008 2009 2010 2011 2012 2013 Execution of regulations of e-government transactions -Second fixed licenses approved Atheeb+ –National Spectrum Plan - Issuance of e-transactions implementations procedures ICT sector's policy issued -End of the firs five-year National Communication and Information Technology Plan & Preparation for 2nd five-year Plan
  • 9. ICT sector in the Kingdom of Saudi Arabia Telecom sector structuring in the Kingdom ICT Services providers (CITC) MCIT Regulations, Policies, Plans, International relations Telecom Policy National Communications Plan e-Gov. Program Executive plan Regulator, licensing, services quality control About 400 licenses Managing the spectrum Managing the internet CERT Etc. … Providing ICT services Fixed communications Mobile communications Satellites Internet Data Etc. …
  • 10. National Communications and Information Technology Plan (NCITP)
  • 11. The Beginning 11 The NCITP has been prepared through direct participation of a group of specialists belonging to various governmental, academic and private sectors. Reviewed by all related agencies, including government sectors representatives, private sector representatives plus a group of independent experts and specialists.
  • 12. The NCITP Methodology 12 Long-term Vision Future Vision General Objectives Five-year Plan Specific Objectives Execution Policies Projects Studies International Experiences Current Status Modern Technology & Future Trends Principles & Foundations Development Plans Science & Tech. Policy Long-term Economical Vision Components & Methodology Gap Analysis Workshops SWOT Analysis Gap Analysis Workshops SWOT Analysis
  • 13. 13  Information Society  Solid Information Industry  Digital Economy underlying Infrastructure Bridging digital divide Optimal Utilization of ICT Developing ICT Industries The Future Vision and its Major Components Preparing manpower
  • 14. The NCITP Vision 14 Transformation into an information society and digital economy to increase productivity and provide Communication and IT services for all sectors of society in all parts of the country and build a solid information industry that becomes a major source of income.
  • 15. NCITP 15 NCITP is composed of the two components: A long-term perspective for ICT in the Kingdom. (7 General Objectives) The first five-year plan for ICT in the Kingdom. (26 specific objectives) (98 projects)
  • 16. General Objectives 16 To realize the long-term vision, seven general objectives have been formulated: 1) Services and productivity. 2) Sector regulation. 3) Information industries, innovation and development. 4) Education and training. 5) The digital divide 6) Islam, (Al WATAN), Arabic language. 7) Development of human resources and preparation of manpower.
  • 17. The Percentage of Achieved Goals and Plan (Until the end of the fourth year - 2011) 100.00% 80.00% 60.00% 40.00% 20.00% 0.00% 1th 2th 3th 4th 5th 6th 7th Year Main Target 1st 2nd 3rd 4th 5th 6th 7th Total 2010 Percentage of Target Achievement 57.66% 84.55% 71.82% 53.44% 42.86% 49.17% 33.46% Percentage of Main Target 18.24% 18.98% 8.06% 4.36% 3.06% 3.01% 4.44% 60.15% 2011 Percentage of Target Achievement 70.24% 86.59% 84.55% 70.63% 55.71% 56.67% 49.62% Percentage of Main Target 22.22% 19.44% 9.49% 5.77% 3.98% 3.47% 6.58% 70.94%
  • 18. The Second Five-5 year Plan
  • 19. Studies & Analysis Workshops Strategic Reference Study Stakeholders Needs Analysis Current Status Analysis Study International Experiences Study SWOT Analysis Workshop PEST Analysis Workshop Vision, Mission Workshop Strategy Map Workshop Balanced Scorecards Workshop Projects Portfolio Workshop Projects Charters Workshop Study relationship between 2nd national plan and all other related national strategies and plans (about 16 plans),such as: • 9th national development plan • National industrial plan • E-Government 5 years strategy • E-Health 20 years strategy • National policy for science and technology • Educational institutions plans and policies • Identified all current achievements from 1st plan. • Identified current projects and programs to fill the gap. • Lessons learned from 1st plan. Studied 5 countries: Malaysia, Singapore, Germany, Qatar, and Chile seeking best practices and lessons learned. Identified government and non-government needs and thoughts of the 2nd plan: • 10 workshops, 9 sectors. • 154 government dept. and company. • 414 participants. Upcoming Workshops The NCITP 2 Methodology
  • 21. The MCIT National Initiatives and Projects 21 E-training caravans. Lectures on dissemination of culture and knowledge. Digital Excellence Award. Saudi e-Government Program (Yesser) National Center for Digital Certification.
  • 22. 22 Digital Excellence Award The Digital Excellence Award (eaward.sa) aims at supporting Arabic talents in the field of Arabic web content development and design. It looks after technological and intellectual creativity. Accordingly, MCIT in compliance with NCITP, has launched the ‘Digital Excellence Award’ in 2005, which focuses particularly on the quality of Arabic web content in various branches. It uses a scientific, announced evaluation criteria. During this period more than 800 websites have competed to gain the award.
  • 24. 24 E-training Caravans: Initiative Objectives Computer and internet literacy focusing on rural areas and low-income people and provide free basic training on the use of communications and information technology for individuals in all regions, through the following means: Introducing the importance of telecommunications and information technology to society among targeted groups. Identifying multiple uses of communications and information technology. Conducting training for the targeted groups to equip them with basic skills on the use of computers and internet. Provide appropriate training environment to learn the basic skills on use of computers to people in the areas where large institutes and training centers are not available. Facilitating access to government and commercial services by introducing government and commercial electronic services projects in the kingdom. Encouraging people in rural areas and villages to learn the use of computers and the internet, by giving them basic skills in this area.
  • 25. 25 E-training Caravans: up to Feb 2013 Courses 858 226 caravans School student 7,860 adults 4,843 12,703 Total number of trainees
  • 26. 26 Dissemination Of Digital Culture And Knowledge Lectures Initiative Objectives Promote the importance of use of telecommunications and information technology to community members (in all different categories and levels of education), with focus on youth, and raise awareness in this area. Targeted Segments 1- School students (secondary). 2- Commons segments (visitors of local festivals, exhibitions and a variety of symposia and conferences, and sports clubs visitors).
  • 27. 27 Dissemination Of Digital Culture And Knowledge Lectures in Numbers (First Phase) 2011 Students trained (50915) Commons trained (1383) Total 52,298 (Second Phase) 2012 Students trained (62561) Commons trained (932) Total 63,493 (Third Phase) Up to MAR 2013 Students trained (54000) Commons trained (3954) Total 57,954
  • 29. Saudi E-Government Program (Yesser) • Unified Vision and Action Plan • Shared Infrastructure Guiding Principles: • Created in 2005 • First 5-years Action Plan in 2006 • Coordinated Decentralized Approach • Common Standards and Practices
  • 30. First Action Plan for Saudi e-Government 2006–2010 Ambitious vision as a catalyst for e-government initiative with clear and specific goals to guide implementation and follow-up Provide common applications for improving the effectiveness and efficiency of government. Provide a refined level of government services for individuals, businesses and government Build infrastructure with high reliability (data + technical) to provide state-of-the-art services Establish enabling programs to facilitate e-government advancement in effective and needed ways
  • 31. Infrastructure e-Government Data Center Government Secure Network (GSN) 97Total number of agencies are currently linked to the Secure Network GSN Government Service Bus (GSB) 18 Million Electronic Transactions
  • 32. Infrastructure 1300 SAUDI e-Government National Portal e-Services 146 Gov. Agency Providers 477 Acts & Bylaws Single Sign-on SSO The Single sign-on (SSO) for Enterprises and individuals is considered one of the significant regulations of implementing the e-Government transactions issued within the Cabinet's resolution. 39 Offices 105 Employees 45,000 Establishments
  • 33. Change Management Capacity Building and Skills Development in Government Basic skills in First Track Computer Applications and eGovernment Second Track Chief Information Officer Program (CIO) Third Track Executive Education for Leaders Specialized Certifications in ICT Fourth Track Fifth Track Future Experts Program
  • 34. Change Management Saudi E-Government Achievement Award Designed to “inspire and reward change” Public involvement Effective “lever of change” Advertising Campaigns & Publications
  • 35. Indicators of Transformation Measuring Transformation of e-Government Distinct Achievement Good Achievement Modest Achievement Form not received Levels of achievement Building Stage, 95 governmental entities Levels of achievement Availability Stage, 95 governmental entities Customers’ satisfaction survey results on e-Government customer satisfaction indicators in Saudi Arabia Sample G-B )500) G-C )5000) Male & Females Citizens and Residents between 18 - 80 years old Coverage
  • 36. Indicators of Transformation Publications 2012 2012 E-Government Survey 2012 (E-Government for the People) 2011 Global Information Technology Report (GITR) 2010
  • 37. Indicators of Transformation Continued Progress in 41 UN Survey The Kingdom ranked 41st out of 193 UN member countries : 12th – Online Service Index 9th – e-Participation E-Government development index (Rank) (193countries) Online service index(Rank) (193countries) E-participation index(Rank) (193 countries) Emerging leaders in e-Government development (Top 25 countries) E-Government leaders in Asia (Top 10 countries) Whole of government top performers (41 countries) 41 From 193 12 From 193 9 From 193 21 From 25 KSA KSA
  • 38. Second Action Plan: Maturing of Strategies and Actions 2012 - 2016 The Vision “Enabling everyone to use effective government services, in a secure integrated and easy way, through multiple electronic channels”
  • 39. Second Strategy and Action Plan 2012-2016
  • 40. Second Strategy and Action Plan 2012-2016
  • 41.
  • 42. National Center for Digital Certification (NCDC)
  • 43. PKI Usage  Public Key Infrastructure (PKI) is a technology that allows for the issuance and management of digital certificates.  PKI helps organizations to fulfill security needs such as integrity, authentication, confidentiality and non-repudiation.  PKI is a key technology to help organizations implement secure e- Services. Public Certificate USB Token/Smart Card Use private key to: 1. Decrypt messages sent to you. 2. Sign documents. Use public key to: 1. Encrypt messages to certificate owner. 2. Verify signature of certificate owner. 43
  • 44. Saudi National PKI hierarchy The Saudi National PKI hierarchy is comprised of two (2) tiers and three components. The first tier comprises the Saudi National Root-CA component and the second tier comprises the CAs and the CSPs components. The role of each one of these three (3) components is the following: Saudi National Root-CA (RCA): The Saudi National Root-CA acts as the trust anchor for the entire Saudi National PKI. The role of the root-CA is to sign intermediate CA certificates as well as the Authority Revocation List (ARL). This is in addition to mutual recognition with international CA’s which will happen at the level of the root-CA. Certification Authorities (CA): The Saudi National PKI will issue certificates for public and private sectors from two (2) different Certification Authorities: the Government CA (GCA) and the Commercial CA (CCA). Certification Service Providers (CSP): CSP’s role is not limited to the Registration process of the end users, which includes validating end user identity and approving certificate applications. The CSP’s role also involves policy administration, which allows them to request some certificate policy changes from NCDC in order to address specific business needs. 44
  • 45. Saudi PKI Features Different types of certificates (authentication, signing, and encryption) are provided. CSPs issue certificates to all subscriber types (persons, entities, devices, web servers), as per their policies. Users may get certificates from more than one CSP. Smartcards and tokens are supported. Client-side software instantly verifies status of certificates. Key lengths are 2048 bits for End Users and CA’s, 4096 bits for root CA. Now in final stage before acquiring international recognition of Saudi PKI certificates, through Microsoft Root CA program.
  • 46. PKI Status Operational since march 2009. Root CA and Government CA are used for certifying user certificates. E-mail certificates have been used for signing and encryption of email messages and files among users, with some SSL certificates issued to different organizations. With PKI certificates, we get rid of userid’s and passwords, gain fast and more secure access to online resources, and be able to perform important functions like digital signing. In order to enhance PKI service, NCDC is currently working on a project to provide centralized authentication, time stamping, online signature and verification, and long-term archiving. Local signing tools have been developed to allow for signing government documents, such as payment orders.
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