This article explains Mind Genomics and RDE using the example of cheese. Mind Genomics is the science underlying the research of the Questioning Institute. Mind Genomics discoverer, Dr. Howard Moskowitz, was awarded the 2010 Sigma Xi Chubb Award for Scientific Innovation.
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Mind Genomics: The science of everyday experience and its application to food
1. Mind Genomics: The Science of everyday experience and its application to food
Howard Moskowitz
Michele Reisner
mjihrm@sprynet.com
Introduction â the world of the everyday
As food science, food technology, and food design and development mature, we see an
increasing emphasis on the mantra âunderstand the consumer.â At the end of the day, of course, itâs
what the consumer feels about what the industry offers, and how the industry âbehavesâ in critical
situations thatâs going to make a difference. We can pride ourselves on technological and nutritional
prowess, on hygiene and safety, on variety, but itâs really up to the consumer to tell us with his
dollar vote whether our offerings and our behaviors are ok or not.
Seventy years ago the food industry woke up to the need to please consumers. It was no
longer a situation of âmake it and they will come.â People had to like what was offered. And the
power of the consumer grew from there. Itâs no surprise, then, that by the 1950âs the industry was
deeply into describing the sensations produced by a food, with the hope of learning just what
sensations would make a product a success. Nor is it a surprise that by 1960âs widespread
acceptance testing was the norm; a food had to score well on a standard scale, e.g., the 9-point
hedonic scale. And the story goes on, from description to testing, and now to getting insights about
food using ethnography. The goal; understand the food more profoundly, acquire insights, create a
better product, and succeed in the marketplace.
And thatâs where this new science, Mind Genomics, comes in. Simply stated, Mind
Genomics is the science of everyday experience. Mind Genomics works by a research tool, RDE,
rule developing experimentation. RDE creates vignettes about a food, vignettes written as if they
were small, easy to read advertisements, like Figure 1. And, then presenting these vignettes to
consumers, getting their reactions, and figuring out just what elements, or more specifically, what
parts of these vignettes, drive interest.
Figure 1: Example of a vignette
2. We could, of course, instruct our consumers to rate each of the elements in Figure 1, one
element at a time, but the reality is by doing so we allow the consumer to âgameâ his answers, to
adjust the ratings to what he or she believes the interviewer wants to hear. Mix and match the
elements about a food experience, like we see in Figure 1, and the consumer respondent can no
longer âgame the interview.â Faced with the demand to rate these vignettes, one vignette after
another, the consumer quickly relaxes, more or less in the way many people relax while shopping
for food, and gives intuitive answers, ratings from the âgut,â ratings assigned without much mental
editing.
The best way to understand Mind Genomics and its tool, RDE, is by examples. In the rest of
this article weâll illustrate what Mind Genomics can teach us about products, about mind-sets, about
responses to crises, and even about innovation. Our three illustrative case histories follow the
similar paths, these five steps:
1. What is the problem? What are we looking for â what works in a product, identify a mind-set of
like minded consumers, or even invent a new product? The problems may sound different but
in the world of Mind Genomics they can be answered with the same tool.
2. Whatâs the raw material? Mind Genomics works by mixing/matching ideas, presenting the
ideas, getting responses to the vignettes, and deconstructing the responses to the components.
So the key here is the ideas. But, thereâs another caveat. That caveat is â itâs better to be 75%
3. correct and on time then 100% right but late. Or, in simpler terms, just do the experiment. Donât
worry about being right â todayâs internet-based tool, RDE, returns with data in 12-24 hours, so
you can always redo the experiment.
3. What is the question that the respondent is instructed to answer? When a person reads a
vignette, a combination of ideas, whatâs he supposed to be thinking? Does he like what he
reads? What about the emotion he feels when he reads? Or whatâs the price heâd pay, or would
he buy it at all? These are all valid responses.
4. What are we looking for in the data? Analysis is all important. Fortunately, Mind Genomics is
based upon experimental design. Itâs not necessary to be clever, to invent new methods. Follow
experimental design to lay out the vignettes, use ordinary least squares regression, a true
workhorse, to get the impacts of the elements, and youâre almost done!
5. What about segments? The hallmark of Mind Genomics is that people are different. We may
think they are the same, but people react to the same information quite differently. Mind
Genomics looks for groups of people who are similar to each other in the way they respond to
ideas. These are mind-set segments. Know the mind-set segment of a person, and you know
what to create for that person, and how to communicate to that person.
Case history #1 â What works?
We begin with the simple question â when we describe a food, just what types of ideas
resonate with consumers. Our topic â cheese. We might ask consumers to tell us, but then they tell
us that brands are important, and so forth. Giving them the chance to rate the elements one at a
time, and theyâre likely to change their criterion as they move from brand to product feature to
health feather, and so forth.
Letâs try something different. Letâs mix and match 36 elements, or bite size pieces of
information as we like to refer to them, together to create 60 vignettes, similar in structure to
Figure 1, with each respondent evaluating a unique set of 60 vignettes. These 60 vignettes comprise
the same 36 elements, with the same element appearing in different combinations, against different
backgrounds. Thatâs the beautiful thing of using a design of experiments; it does all the work of
creating these unique vignettes for us. No two people see the same set of vignettes. The RDE tool
will enable each respondent to âsee and rateâ each vignette as a âtotality,â a âgestalt,â one vignette at a
time,. Then, to make interpreting easy for everyone concerned, we will transform our data. Instead
of working with a graded scale that is often hard for managers to understand, we will work with
two points; 0 (I donât like the vignette, corresponding to ratings of 1-6), and 100 (I like the vignette,
corresponding to ratings of 7-9).
In practice the process is straightforward:
1. Assemble the elements, and allocate them to silos (groups of related ideas). For cheese, and for
this particular study, we will we will work with four silos, each with nine elements. The notion
of silos and elements is a bookkeeping device, to ensure that elements of a similar type, but with
contradictory messages, donât appear together in the same vignette.
2. Invite the respondent to participate by a short email invitation, usually sent from a reputable
âfield serviceâ so the email doesnât end up in the spam box.
4. 3. Orient the respondent. Respondents arenât necessarily accustomed to reading sets of 3-4
phrases and rating them as a gestalt. They need a momentâs instruction. They âget itâ pretty
quickly, once they realize that they have to rate all of the elements in the vignette as a single
entity, almost like a short concept or advertisement.
4. Present the vignettes, one at a time, get the ratings, and convert the ratings to the binary 0/100.
Figure 1 showed us what a vignette looks like.
5. Use OLS (ordinary least squares) regression to create an equation showing how each of the 36
elements âdrivesâ the response (0=uninterested, 100=interested).
So what did we find? Mind Genomics emerges from these studies with results that are
blindingly clear. Letâs look at just a few of these results in Table 1. Table 1 shows the performance
of the elements emerging after we related the presence/absence of the elements to the binary
rating 0 (original rating 1-6) or 100 (original rating 7-9).
Table 1: How 36 elements for âcheeseâ perform, based upon a Mind Genomics study. Data
from Healthy You!, Courtesy It! Ventures, LLC. Base size of 241
Additive constant (basic interest in cheese = 49
Strong performers Irrelevant performers
The classic, traditional flavor of your
favorite mozzarella, cheddar or American An important natural source of
cheese 12 protein 2
The robust and zesty flavor of your favorite Endorsed by the American Heart
aged cheese 10 Association 2
Builds and maintains strong bones 2
Endorsed by the American Dietetic
Association 2
Modest performers
All natural...no artificial flavors, no
preservatives 7 From Borden 1
Such pleasure ... knowing you're
Made with the freshest ingredients 6 eating something healthy 1
Provides essential vitamins your body
needs, including A, D, B12, and riboflavin 6 100% organic 1
From Kraft...Cracker Barrel brand 6 A quick and easy addition to any meal 1
An essential source of the nutrients that are
important for heart health ⌠like A food you feel good about feeding
potassium, magnesium, and folic acid 5 your family 0
A naturally good source of calcium 5 Even better for you than you thought 0
May reduce your risk of high blood
pressure and stroke 4 Recommended by your doctor 0
Recommended by nutritionists and
Healthy eating that tastes great 4 dieticians 0
From Sargento 4
Soft, smooth, and velvety cheese 4 Poor performers
Contains 13 vitamins and minerals your Fills that empty spot in youâŚjust
body needs 3 when you want it -1
Endorsed by the American Diabetes
Association 3 LowfatâŚonly 2g fat per serving -1
As part of a low fat, low cholesterol diet, 3 Dense, crumbly and firm -3
5. may reduce the risk of some forms of
cancer
Contains essential omega-3 fatty acids, With inulin ⌠known to improve
which may reduce your risk of heart calcium absorption and improve
disease 3 digestion -3
Calms you downâŚjust what you need
From Land O'Lakes 3 when you're feeling stressed -4
With ingredients that restore and maintain Made with plant sterol esters âŚ
a healthy balance in your digestive system 3 clinically proven to lower cholesterol -9
6. We start with the additive constant, 49. This means that 49% of the 241 respondents, virtually
half, are willing to rate cheese 7-9, on the basis of the fact that the vignette or concept talks
about cheese. Our consumers are ready to give cheese a âpassâ just because itâs cheese, a well
known product. The additive constant factors in this basic, ingoing interest.
7. The impact value, the numbers in the body the table, show the additional percent of
respondents who would give a concept about cheese a rating of 7-9 when the element is
incorporated. Look for big numbers, 10 or higher. These are big hitting elements. We only have
twoâŚand both talk about the basic food, the WiiFM, whatâs in it for me. Here they are, the word
pictures promising a sensory delight:
The classic, traditional flavor of your favorite mozzarella, cheddar or American cheese
The robust and zesty flavor of your favorite aged cheese
8. Itâs clear that some of the elements we chose are strong performers, some are weak performers,
that brand names donât do much, most health messages donât do much, and that the big
opportunities are with product description.
Now that we know whatâs happening with our 241 respondents, maybe we can get better
news by breaking the data apart, into what the genders say, what the age groups say. Mind
Genomics lets us create the âmodelâ for each person. Our 241 respondents can be classified as males
versus females, under 40 years old versus 40 and older. . Letâs look at Table 2.
9. We see a little more promise when we look at the conventional breaks, by gender and by age.
There are a few more strong performers (Table 2.) The key here is that whereas there may be a
few more strong performers, thereâs no âbig story,â nothing to use for a new product thrust.
10. The real payout comes from dividing our 241 respondents, not by age or gender, nor even by
what they say is important. Rather, itâs by the pattern of how they react to cheese, i.e., the pattern
of reactions to this limited world we are studying.
11. When we break apart the responses, using methods known generically as clustering, we end up
with three radically different clusters, and some very strong performing elements. In fact, the
mind-set segmentation points us to a group of respondents who are profoundly interested in
the âhealthful specificsâ of cheese. They didnât come in wanting to tell us that they are so
interested, and they couldnât have âgamedâ the system. There is just too much happening in a
test vignette, like Figure 1. But their subconscious took over. Our tool, RDE, rule developing
experimentation, was able to tease out this group. Their responses âmake sense.â We get a sense
6. of their mind, just from the pattern of their reactions. We begin to see some powerful outcomes
of the experiment. Cheese isnât the same thing to all people.
12. Now that we know these segments, we realize that there is a substantial segment that is
interested in cheese products with defined healthful characteristics. Table 2 tells us exactly
what the ideas are that interest Segment #1 (itâs about health specifics), and therefore we end
up with some direction about creating new products, designed specifically for this mind-set.
Furthermore, weâre likely to be a lot more successful appealing to this ground, which is
homogeneous in what they like about cheese. We donât have to âboil the oceanâ to create a
success.
13. The bottom line here â with Mind Genomics weâre able to get underneath what people say about
cheese, to get a sense of what really matters. And, we know that people cannot game the
system; just too much is happening. At the end of the day, itâs all about product features for
some, very little about the efforts of companies to enhance their brand images, and for a specific
set of like-minded consumers an almost overwhelming attachment to health messages.
Table 2: Strong performing elements, by gender, by age, and by mind-set segment
Dividing the respondents by gender Total Male Female
Base size 241 60 181
Additive constant (basic interest in cheese) 49 34 53
Males
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 17 10
The robust and zesty flavor of your favorite aged cheese 10 12 9
Females
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 17 10
The robust and zesty flavor of your favorite aged cheese 10 12 9
Dividing the respondents by age (younger vs older) Total Under40 Over40
Base size 241 109 132
Additive constant (basic interest in cheese) 49 43 53
Age Under 40
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 16 9
The robust and zesty flavor of your favorite aged cheese 10 12 7
Age 40 or over
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 16 9
Dividing the respondents by mind-set Total Seg1 Seg2 Seg3
Base size 241 58 46 137
7. Additive constant (basic interest in cheese) 49 38 62 49
Mind-set segment 1: It's about health specifics
An essential source of the nutrients that are important for
heart health ⌠like potassium, magnesium, and folic acid 5 18 2 1
Contains 13 vitamins and minerals your body needs 3 14 2 -1
Provides essential vitamins your body needs, including A,
D, B12, and riboflavin 6 13 4 3
May reduce your risk of high blood pressure and stroke 4 13 4 0
As part of a low fat, low cholesterol diet, may reduce the
risk of some forms of cancer 3 13 0 0
Low fatâŚonly 2g fat per serving -1 12 -9 -4
Contains essential omega-3 fatty acids, which may reduce
your risk of heart disease 3 11 1 0
With inulin ⌠known to improve calcium absorption and
improve digestion -3 11 -1 -9
Endorsed by the American Heart Association 2 10 1 -1
Endorsed by the American Dietetic Association 2 10 -4 0
A naturally good source of calcium 5 10 6 3
Mind-set segment 2: Itâs about healthy eating
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 4 12 16
Healthy eating that tastes great 4 -1 10 4
Mind-set segment 3: Itâs about brand & tradition
The robust and zesty flavor of your favorite aged cheese 10 4 -1 16
The classic, traditional flavor of your favorite mozzarella,
cheddar or American cheese 12 4 12 16
From Kraft...Cracker Barrel brand 6 -1 -4 12
Soft, smooth, and velvety cheese 4 -3 -11 11
Case History #2 â Discover the sensory mind-set for âtextureâ?
When people talk about foods some talk about what the food tastes like, others talk about
the features of the food, still others talk about the food and health. At a meeting on texture we were
confronted by the very simple, seductive question â is there a group of people who respond to
texture? Can Mind Genomics discover this group?
The question itself is intriguing. We know that there are person to person differences in
what people like. Just walk down any supermarket aisle, to see dozens of different flavors of pasta
sauces, coffees, teas, cookies, and so forth. We know from Mind Genomics that when we deal with a
product such as coffee we can divide people into different segments, based upon the way the people
respond to messages about flavor, about packaging, about brand and so forth. Just see Table 2.
But what about using Mind Genomics in a far deeper way, to uncover the way people
respond to the sensory input of products? We investigated this problem with our by-now (2011)
standard web-tool, RDE. Our approach was fairly simple. We began with a hypothetical healthful
yogurt. We created six silos, one for the way the snack looked, the second for the way it tasted, and
so forth.
8. We then instructed the respondents to select a dollar value that they would pay for a pack of
24 4-oz yogurts at a club store. This rating, substituting dollars (an economic indicator) for liking
(an attitudinal indicator) changes the task, makes it more stringent. We wanted to find out whether
there was a group of people who would actually pay more for a positive texture experience. Our
instructions appear in Figure 2.
Figure 2: Screen shot of a concept about a healthy yogurt.
Our analysis was the same â for each respondent we related the presence/absence of the 36
elements to the dollars that the respondent would pay. We used OLS regression, but didnât estimate
the additive constant, since our assumption is that without any elements in the vignette no one
would want to pay for the product. OLS regression returned with a dollar value for each element,
for each respondent, 36 dollar values in all. We went further. Statisticians gave us tools such as
clustering that allow us to divide the respondents into complementary groups. The respondents in
a group, or cluster, are similar to each other in the pattern of the dollars they will pay for sensory
experiences. This is a perfect way to look for our texture segment. Are there individuals who will
pay for the texture experience?
When it came time to divide the 205 participants, we ended up dividing the group into six
clusters or segments. Only one cluster, with 41 out of the 205 respondents, was willing to pay more
9. money for good texture experiences. The remaining 164 respondents were not. We had found our
texture segment in the population through Mind Genomics, as Table 3 shows.
Table 3: Uncovering the âtextureâ segment (Segment 6, 41 respondents) and the
complementary non-texture segment (segments 1-5, 164 respondents). The elements are
sorted by the dollar value of the elements according to the texture segments. The table
shows only those elements relevant to texture in the mouth and to the tactile experience
when swallowing.
Remainder
Texture Non-
(Seg 6) Texture
Base size 41 164
Average dollar value across all 36 elements $3.34 $3.05
Goes down like a regular yogurt $4.10 $3.11
Take your time swallowing... appreciate the comforting creamy
texture $3.47 $2.99
Feels like you're eating soft ice-cream! $3.46 $3.07
So smooth and fresh... feels like silk in your mouth $3.44 $3.05
An absolute mouth-coating pleasure of yogurt will have you
wanting more $3.22 $3.10
Easy to swallow... even little kids won't have trouble $3.22 $2.87
Fruit chunks pleasantly tickle your tongue $3.17 $3.12
Glides down your throat easily $3.14 $2.75
Velvety & moist... a refreshing feeling $3.08 $2.89
Cooling sensation while you are swallowing $3.03 $2.51
Glides down like mousse or pudding $3.01 $2.98
There was one thing left â to identify a person as a texture seeker. Just knowing that there is
a âtextureâ segment (texture-heads!) in the population isnât enough. Thatâs scientific knowledge, to
be sure. But how do we use this knowledge. What about creating a panel of these texture-heads (as
it were), and have them guide product developers? All we need to do is have a way to find these
texture-heads in the general population. The problem is that these people donât know they are
texture oriented, and thereâs nothing about them, not who they are, not what they do, nor even
what they feel about food, that tells us âhere is a texture head.â
Fortunately, statisticians have given us another gift, DFA, discriminant function analysis, a
statistical method that predicts membership in a group from certain key indicators about the
person. DFA can be use to assign people to segments.
Food scientists reading the Journal of Food Science will recognize DFA; itâs commonly used
to identify characteristics of foods that go along with certain behaviors, such as food spoiling
quickly, and so forth. DFA ends up being a weighting system; get the right variables, give them the
right weights using DFAâs classification functions, and youâre in business. You can assign new
people to segments. Now apply the same statistical rigor to finding our âtexture heads.â Using DFA,
and the elements, we end up with a simple typing test in Figure 3. The respondent rates four
questions on a 3-point scale. The underlying computations (see Table 4) quickly identify the mind-
set segment to which the respondent belongs (non-texture head versus texture head). And with
that, weâre off to develop products, not to whom a person is, not to what a person does, but rather
10. to develop products to please the inner person, the internal mind-set segment to which the person
belongs.
Figure 3: The mind-typing tool to discover whether a person is a âtexture-headâ. When
combined with the classification function (Table 4), the mind-typing tool can assign a new
person to one of the two mind-set segments, the Texture Segment, or the other segment.
What do you think is a fair price to pay for
a package of 24 (4 ounces each) decadent
yogurts at a club store thatâŚ
1 = Less than $2.85
2 = Between $2.85 - $4.15
3 = More than $4.15
have a delicious berry aroma... as if you have a basket full
of freshly-picked berries right in front of you? 2
has a comforting nutty aroma...made with real hazelnuts? 3
has a savory flavor... perfect for any time of day? 3
goes down like a regular yogurt? 1
Table 4: A worked table DFA (discriminant function analysis) to discover the texture
segments. The table shows the four elements, the classification function, the response
patterns from five hypothetical individuals, the values of both classification functions for
each person, and then the segment assignment (shaded cell, bold type)
B. How five hypothetical
people might have
A. Classification assigned ratings using the
Functions typing tool
Segment 1 Segment 2
Non Texture Texture Per1 Per2 Per3 Per4 Per5
Additive constant -5.855 -5.963
A delicious berry aroma... as if
you have a basket full of
freshly-picked berries right in
front of you 1.556 0.572 1 3 1 2 1
Has a comforting nutty 1.283 2.083 2 2 2 3 1
11. aroma...made with real
hazelnuts
Savory flavor... perfect for any
time of day 1.562 0.849 3 2 3 1 1
Goes down like a regular
yogurt 1.289 2.072 2 3 1 1 2
C. Value of the classification function
for each segment, and segment Seg1
assignment based on the Texture 5.5 8.4 4.2 4.0 1.1
classification function showing the Seg2 Non
higher positive value Texture 5.5 7.8 3.4 4.3 1.7
Case History #3 â Beyond interest to emotion: Food from post-earthquake Japan
Letâs move now beyond products, and deconstruct the reaction of people to major events in
the food industry, specifically the March 2011 earthquake in Japan, and what that did to peopleâs
feelings about food. We know that we can ask people to tell us whether they trust food from Japan,
and that we will get answers, often politically correct ones. But what happens when we use RDE to
probe more deeply. Can we attach âvalueâ to the different elements about the earthquake? And can
Mind Genomics uncover linkages between these elements and emotions?
We began our Mind Genomics study by identifying 36 elements, six silos, each with six
elements. These are the factoids, the information, the elements that RDE combines into small, easy
to understand vignettes. Respondents will read the vignettes about food from Japan, and rate their
feelings on two attributes; interest in buying food from Japan (overall evaluation), and immediate
feeling after reading the vignette, selected from a set of five alternatives. Figure 4 shows us the
instructions that introduced the respondent to the vignettes.
Again, itâs important to stress that our respondents each saw 48 different vignettes, and
every respondent saw a unique set of vignettes. All 36 elements appeared, each five times. Thereâs
no way the respondents could game the answer; too much is happening.
Figure 5: Instructions to respondents for rating the vignettes about food from Japan
12. This time we did two analyses. First we looked at the degree to which each element drives
one to feel comfortable about buying food from Japan. Table 5 shows us that no matter how hard
we try, of course being honest, respondents feel that they are really not particularly interested in
buying food from Japan. (The study was run March, 2011). The additive constant is low, 25,
meaning that without elements, only one respondent in four would be prepared to assign a
communication about food from Japan a rating of 7-9. Itâs the elements which have to do the work,
but no elements are capable of doing so, at least as of March, 2011. Itâs not always what motivates
people as the key take-away from a test, but that which doesnât motivate them is equally as
important.
But there is more. The importance of our study is not necessarily in the column labeled
interest, but rather in the columns 1-5, corresponding to the five feelings/emotions. Figure 5 shows
us that the second question instructed the respondent to select the emotion felt after reading the
vignette. We use OLS regression to link together the element and the selection of the emotion from
the five alternatives.
1. Most of the elements are linked with ânervous,â and then âsuspicious.â
2. There is one element only that really links with âinformedâ. The US government has systems
in place that protect us from unsafe imported foods...my food is safe
3. The elements do not link with âconfused,â nor do they link with âprotected.â
13. 4. The numbers in Table 5 (columns from suspicious to nervous) are the linkages each
element, and the percent of times in a vignette of 3.75 elements that the particular
feeling/emotion would be chosen when the element was presented in a vignette.
What we have just done is move from the product to the food situation, and introduce
feelings/emotions to the RDE tool, and Mind Genomics. We didnât have to limit ourselves to the
Japan earthquake. We could just as easily have presented the respondent with vignettes about a
food, with the elements being food features, brands, reassurance. Our linkages would then be
between emotions and the more typical food elements that we encounter â whether product
features, brand, or reassurance.
Table 5: How different elements from RDE link to basic interest in buying food from Japan
(column labeled interest), and how these key elements link with different emotions
(columns 1-5).
1 = Nervous
2 = Suspicious
3 = Confused
5 = Protected
4 = Informed
buying food
Interest in
Total Sample
Additive constant (basic interest in buying food from Japan) 25 na na na na Na
The US government has systems in place that protect us from
unsafe imported foods...my food is safe 1 2 5 6 11 2
Foods imported from Japan are allowed entry into the US
after careful screening... I feel they are safe 0 1 11 6 7 2
Detectable radiation in food does not automatically mean the
level is harmful -1 5 11 3 6 2
The authorities say the level of radiation is low and
harmless... seems to make sense -1 4 10 6 5 4
If radiation can kill cancer cells...it might affect food -1 3 13 6 2 4
US laws require food importers to register... makes me feel
safe about my food -1 5 12 -1 6 5
Japan lost a lot of money from the disasters...just for economic
survival they might sell any food -2 9 11 1 3 2
I heard, read, or was told that all radiation could be bad -2 6 10 5 4 1
I believe that no food is absolutely safe...and our marketers do
their best to sell only what is safe -3 4 13 1 5 3
It's hard to keep track of the safety of all imported foods -3 10 7 3 3 2
I don't trust marketers of imported foods...they might not care
about my safety -3 10 9 2 3 2
Why should I eat foods from Japan ...when their own people
are worried about their food safety? -3 10 9 5 2 1
Japan businesses might sell unsafe food to the rest of the
world... to recover from huge business losses -4 11 11 1 0 1
I'm not sure importers measure the radiation of the food they
sell to the US -4 10 6 3 4 2
To help Japan recover economically... the US government
might allow unsafe foods to be sold -4 10 12 0 3 2
14. I don't want to die of cancer nor have children with
abnormalities... radioactive foods are worrisome -5 12 9 7 0 -2
Summing up
In this rather whirlwind tour of Mind Genomics weâve introduced a new concept that itâs
possible to understand whatâs important to people in their everyday lives. Whether this knowledge
is about the features of products, about finding mind-sets in the population for directed
development, or about specific general problems such as food quality from Japan and the way
people feel emotionally, the newly emerging field of Mind Genomics may be in a position to make a
contribution. Itâs important to keep in mind that Mind Genomics emerges from induction, from
uncovering patterns in nature at the level of ordinary experience, and then hypothesizing about the
structure of the everyday experience.
But beyond the science are the applications. Of what value is it to know whatâs important
for a person as he thinks about cheese? Or are there texture heads, groups of people who pay
attention to texture far more than do others? Or what factors frighten a person about a food safety
problem, such as the radioactivity in Japanese food due to the earthquake? The value right now is
knowledge; knowledge of the world, knowledge gained the old fashioned way, by experiment. The
value in a year or two might well be more targeted development, more targeted sales, and hopefully
more satisfaction with the foods we buy and consume.
Acknowledgments
The data from Study #1 on cheese came from the Healthy You! Mega study, courtesy of It! Ventures,
LLC.
The data from Study #2 on texture mind-sets was presented in part at the Research Chefs of
America annual conference, Atlanta, GA, March, 2011. The data and the graphics will appear in a
chapter entitled: Mind Genomics and texture - The experimental science of everyday life. (In: Food
Texture Design and Optimization, ed. Y. Yadunadan, Wiley-Blackwell)
The data from Study #3 on food concerns and the Japanese earthquake was presented in part on
June 13, 2011 at the IFT Annual Conference & Food Expo in New Orleans, LA., by Aurora Saulo.
.
For further reading about Mind Genomics and RDE
Website: www.SellingBlueElephants.com
Experimental Design: Box, G.E.P., Hunter, J. & Hunter, S. (1978). Statistics for Experimenters. New
York: John Wiley.
Mind Genomics: Moskowitz H.R., German JB and Saguy IS (2005), âUnveiling health attitudes and
creating good-for-you foods: The genomics metaphor, consumer innovative web based
technologiesâ, CRC Critical Reviews in Food Science and Nutrition, 45, 165-191.
Mind Genomics: Moskowitz H.R., Poretta S and Silcher M (2005), Concept Research In Food Product
Design & Development, Ames, IA, Blackwell Publishing Professional.
15. Mind Genomics: Moskowitz, H.R., & Gofman, A. (2007). Selling Blue Elephants: How to Make Great
Products that People Want Before They Even Know They Want Them. New Jersey, Wharton School
Press.
RDE Tool (Rule Developing Experimentation): Moskowitz H R, Gofman A, Itty B, Katz R, Manchaiah
M and Ma Z (2001), âRapid, inexpensive, actionable concept generation and optimization â the use
and promise of self-authoring conjoint analysis for the foodservice industryâ, Food Service
Technology, 1, 149-168.