Service as Strategy

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How getting control of service helps you manage complexity, maximize customer value and move ahead of the pack

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Service as Strategy

  1. 1. Service as Strategy PTC Service Lifecycle Management
  2. 2. Your priorities as a service leader have never been so clear or urgent. 2
  3. 3. Get the right service person with the right service part and the right service information to the right location at the right time to fix the problem right. The first time, every time. Sounds simple enough. 3
  4. 4. But with so many variables to juggle, it’s complicated. What’s really needed: a strategic view of service. 4
  5. 5. With the right service strategy, exceptional service can be delivered to satisfied customers. Consider it a strategic driver for growth 5
  6. 6. Best-in-Class Service Lifecycle Management (SLM) is the key to service transformation 6
  7. 7. Learn how to increase service revenues, improve service profitability, and move ahead of the pack View the eBook

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