How getting control of service helps you manage complexity, maximize customer value and move ahead of the pack

1. Service as Strategy
PTC Service Lifecycle Management

2. Your priorities as a service leader have never been
so clear or urgent.
2

3. Get the right service
person with the right
service part and the
right service
information to the right
location at the right
time to fix the problem
right. The first time,
every time. Sounds
simple enough.
3

4. But with so many variables to juggle, it’s
complicated. What’s really needed: a strategic
view of service.
4

5. With the right service strategy, exceptional service
can be delivered to satisfied customers. Consider
it a strategic driver for growth
5

6. Best-in-Class Service Lifecycle Management (SLM)
is the key to service transformation
6

7. Learn how to
increase service
revenues, improve
service profitability,
and move ahead
of the pack
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