Unit-IV; Professional Sales Representative (PSR).pptx
Meeting Essential Example Phrases
1. Asking for an
How do you feel about that, Cecilia?
Opinion
(Careful/Formal) Could you please share your
thoughts on that, Sam?
What’your view on this, Richard?
s
Expressing for an
Don’you think that
t
Opinion
that’a little early.
s
(Careful/Formal)
I tend to feel it’a bit
s
Expressing Opinions
too early to start.
Expressing an
The point is...
Opinion
we’ doing very well in this market.
re
(Direct/Informal)
Obviously, there’only one choice
s
Basically, I think we have two options.
So do I.
Neither do I.
Strong agreement
Nor do we.
Neither will we.
So can we.
I entirely agree with you.
Standard phrases for You’ quite right.
re
agreeing
I couldn’agree more.
t
Exactly!
Agreeing
Absolutely!
Words that mean Wonderful!
very, very good
Splendid!
Marvelous!
Words that mean Awful.
very, very bad
Terrible.
Miserable.
Well, I am not so
sure about that, to
Polite phrases for
be honest.
disagreement
Well, it depends.
I don’really agree,
t
I’ afraid.
m
I disagree.
Informal phrases for
I couldn’disagree more.
t
disagreeing
Disagreeing
I totally disagree.
You must be joking!
“Yes, but...” Yes, but at least he was well prepared.
technique
Yes, sales are important; but we can’
t
lower our price.
Well, one possibility
would be to...
Perhaps we should...
Making Suggestions It’just an idea, but...
s
Well, what if we try to ...
Good suggestion. But frankly speaking ...
Rejecting a That’a good idea, but I’ not sure ...
s m
suggestion
I’ not really sure
m
about that...
Rejecting and Do you think so?
Accepting
Accepting a Okay, let’do that.
s
Suggestions
suggestion
That’not a bad idea.
s
Good idea!
2. How do you spell that?
Clarifying the spelling
May I ask how that’spelled?
s
Meeting Essential
Could you spell that for me, please?
Example Phrases
where did you say?
Pardon me, when did you say?
Using the “
5
Ws” —Where, when, could you repeat that, please?
why, what and
Clarifying what was said Sorry, what did you say?
how—to
Would you mind
saying it again?
Pardon?
More informal Come again?
Say again?
Okay. Let’get down
s
to business.
Starting the meeting
All right then. Can
we get started?
Okay folks. Let’get started, shall we?
s
Welcoming and Well, good afternoon everybody.
thanking people for It’good to see you all here.
s
attending
Great! Thank you all
for coming.
Hello everyone! I’ glad to see you all here.
m
First of all, I’ like to introduce George from ...
d
Introducing new
Would you like to say a few words about
colleagues
yourself, George?
Everybody say hello
to Kerumi.
Opening a Meeting
Explaining the
The reason we’re
purpose of your
meeting today is ...
meeting
The primary purpose of this meeting will be ..
The main problem that we’ facing is ...
re
Introducing the Let’take a quick look at the agenda.
s
agenda.
As you can see, it’broken down into five main parts.
s
I’ divided up the meeting today into three parts.
ve
Could you start by explaining the
Introducing the first background on the first item?
item on the agenda
Katy, why don’you tell us what you’ been
t ve
thinking on ...
Susanne, would you be so kind as to begin?
I can see what you’ saying,
re
but let’try to keep to the agenda.
s
Keeping the To save time, we need to stay on track.
discussion on track Let’try not to get too far off topic.
s
That’an interesting point, but let’talk
s s
about that when we come to it.
Can we get back to the main point?
Widening the
discussion to include What other approaches are there to this problem?
more people
Does anybody have any ideas?
Managing the
How about other people? Any comments?
Discussion
Good. I’ say that’about all for that topic.
d s
Changing topics Now, let’turn to the issue of ....
s
Well, we’ just about covered ... Let’
ve s
continue by discussing ...
Checking for Can I get a quick show of hands? All those in favor?
agreement
Let’take a vote. How many people are for this idea?
s
Is there anyone else that supports ...?