Top Force2009 Corporate Presentation

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  • 1. TopForce Corporate Presentation enable your people | empower your business Februari 2009
  • 2. The TopForce History from Portal to the High Performance workplace 1999 Opening first Office 8 people Move to new office 15 people Move to new Office 23 people Growth to 35 people Opening 2 nd location First International office TF UK Adapt Organizational Structure to Expertise area’s 2007 2000 2002 2005 2006 2001 2003 2004 2009 2008
  • 3. Our mission Creating the High Perfomance Workplace
  • 4. Balancing the three primary factors Three balanced primary quality factors Business Viable Technology Capable Design Desirable High Performance Workplace © Larry Keeley, co-founder of the Doblin Group
  • 5. What does TopForce?
  • 6. TopForce’s vision on the future workplace enable your people | empower your business 1 Personalized The content is personalized, so the user’s KPI’s, agenda or business information is shown` 2 Configurable To an extent the user has the possibility configure the content, portlet, colors, pages. 3 Rolebased Information, pages and portlets are presented based on the roles defined by the organization 4 Taskbased navigation Navigation is consistent, task-based instead of widely used organisational structure. 5 Insight Today Starting page offers insight in activities, alerting, realisation targets, which enables user maximum day planning 8 Short learning curve The workplace offers an easy to learn environment. Intuition is key and, whenever necessary, help is at hand. 7 One time logon By logging on to the workplace all aspects of identity and authorization management are organized. 6 Search People and user- process- specific search are at hand. People search more and more integrated with community services 10 Nice look and feel A nice look and feel, based on the organizations branding, results in employee-satisfaction 9 Pure relevancy An effective workplace needs continuous usage analysis and representation of all content suppliers
  • 7. Our Architecture Vision Flexibility and transparancy for your – HPW – application Presentation User friendly Easy accessible Quick response Self services Process Application Integration Data Flexibility Stable Security / Maintenance Operation control End-to-end monitoring Flexible process optimization Middleware Service provisioning Data exchange Enterprise data model Business transactions Integrity Performance and availability Sub processes Data storage Access management Security Integrity
  • 8. Strategy; customer service, innovation, agility Customer SPE, Utilities ( www.luminus.be )
    • Change in Utilities
      • Open market; customers can easily switch to other energy providers
      • Improve customer relationships
    • Business Strategy
      • Strong customer focus (service)
      • Become more loyal to clients
      • Drive innovation
      • Reduce operational costs
    E-service portal for more than 1 million clients
    • Enterprise SOA Value Delivered
      • Full use of decoupled architecture (5 layers) to build a future-proof platform for E-services
      • Re-use of components enables introduction of new products/services with a short time to market. (Reduction of applications from 40 to 24)
      • Enterprise SOA philosophy and the SAP NetWeaver products are used to the full extent to enable a swift response to market demand.
    Metering information, pricing calculation, customer support
  • 9. Strategy; process improvement Customer Dutch Railway (NS), Transport
    • Change in employee relation
      • Employees require improved service from HR group
      • Focus on self service and Management by Exception
    • Business Strategy
      • Process alignment across business groups
      • Reduce operational costs by introducing Shared Service Center
      • Optimized usage of SAP platforms
    E-HRM for all 25.000 NS employees
    • Enterprise SOA Value Delivered
      • Full use of decoupled architecture (5 layers) to build a future-proof platform for E-services
      • End-to-end process support based on the principles: User Centric, Task-based, Secure
      • Leveraging the existing NS-wide Integration platform based on SAP PI
      • Provide E-SOA platform for core processes (project underway in Ticket sales / Customer Interaction Centres)
  • 10. Putting SAP at your Fingertips People Finder application 2 November 2007 Contact Information from SAP UME (Foto uploades using SAP collaboration) Call or e-mail your contact directly Locate address on map using Google Maps Search for contacts Search results based on SAP UME (e.g. corporate LDAP)
  • 11. Questions? enable your people | empower your business TopForce B.V. Hofplein 20 3032 AC Rotterdam The Netherlands T +31(0)10 – 4586402 F +31(0)10 – 4368028 M +31(0)6 – 42592767 I www.topforce.com Harry de Boer [email_address]