Top Force2009 Corporate Presentation


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  • Top Force2009 Corporate Presentation

    1. 1. TopForce Corporate Presentation enable your people | empower your business Februari 2009
    2. 2. The TopForce History from Portal to the High Performance workplace 1999 Opening first Office 8 people Move to new office 15 people Move to new Office 23 people Growth to 35 people Opening 2 nd location First International office TF UK Adapt Organizational Structure to Expertise area’s 2007 2000 2002 2005 2006 2001 2003 2004 2009 2008
    3. 3. Our mission Creating the High Perfomance Workplace
    4. 4. Balancing the three primary factors Three balanced primary quality factors Business Viable Technology Capable Design Desirable High Performance Workplace © Larry Keeley, co-founder of the Doblin Group
    5. 5. What does TopForce?
    6. 6. TopForce’s vision on the future workplace enable your people | empower your business 1 Personalized The content is personalized, so the user’s KPI’s, agenda or business information is shown` 2 Configurable To an extent the user has the possibility configure the content, portlet, colors, pages. 3 Rolebased Information, pages and portlets are presented based on the roles defined by the organization 4 Taskbased navigation Navigation is consistent, task-based instead of widely used organisational structure. 5 Insight Today Starting page offers insight in activities, alerting, realisation targets, which enables user maximum day planning 8 Short learning curve The workplace offers an easy to learn environment. Intuition is key and, whenever necessary, help is at hand. 7 One time logon By logging on to the workplace all aspects of identity and authorization management are organized. 6 Search People and user- process- specific search are at hand. People search more and more integrated with community services 10 Nice look and feel A nice look and feel, based on the organizations branding, results in employee-satisfaction 9 Pure relevancy An effective workplace needs continuous usage analysis and representation of all content suppliers
    7. 7. Our Architecture Vision Flexibility and transparancy for your – HPW – application Presentation User friendly Easy accessible Quick response Self services Process Application Integration Data Flexibility Stable Security / Maintenance Operation control End-to-end monitoring Flexible process optimization Middleware Service provisioning Data exchange Enterprise data model Business transactions Integrity Performance and availability Sub processes Data storage Access management Security Integrity
    8. 8. Strategy; customer service, innovation, agility Customer SPE, Utilities ( ) <ul><li>Change in Utilities </li></ul><ul><ul><li>Open market; customers can easily switch to other energy providers </li></ul></ul><ul><ul><li>Improve customer relationships </li></ul></ul><ul><li>Business Strategy </li></ul><ul><ul><li>Strong customer focus (service) </li></ul></ul><ul><ul><li>Become more loyal to clients </li></ul></ul><ul><ul><li>Drive innovation </li></ul></ul><ul><ul><li>Reduce operational costs </li></ul></ul>E-service portal for more than 1 million clients <ul><li>Enterprise SOA Value Delivered </li></ul><ul><ul><li>Full use of decoupled architecture (5 layers) to build a future-proof platform for E-services </li></ul></ul><ul><ul><li>Re-use of components enables introduction of new products/services with a short time to market. (Reduction of applications from 40 to 24) </li></ul></ul><ul><ul><li>Enterprise SOA philosophy and the SAP NetWeaver products are used to the full extent to enable a swift response to market demand. </li></ul></ul>Metering information, pricing calculation, customer support
    9. 9. Strategy; process improvement Customer Dutch Railway (NS), Transport <ul><li>Change in employee relation </li></ul><ul><ul><li>Employees require improved service from HR group </li></ul></ul><ul><ul><li>Focus on self service and Management by Exception </li></ul></ul><ul><li>Business Strategy </li></ul><ul><ul><li>Process alignment across business groups </li></ul></ul><ul><ul><li>Reduce operational costs by introducing Shared Service Center </li></ul></ul><ul><ul><li>Optimized usage of SAP platforms </li></ul></ul>E-HRM for all 25.000 NS employees <ul><li>Enterprise SOA Value Delivered </li></ul><ul><ul><li>Full use of decoupled architecture (5 layers) to build a future-proof platform for E-services </li></ul></ul><ul><ul><li>End-to-end process support based on the principles: User Centric, Task-based, Secure </li></ul></ul><ul><ul><li>Leveraging the existing NS-wide Integration platform based on SAP PI </li></ul></ul><ul><ul><li>Provide E-SOA platform for core processes (project underway in Ticket sales / Customer Interaction Centres) </li></ul></ul>
    10. 10. Putting SAP at your Fingertips People Finder application 2 November 2007 Contact Information from SAP UME (Foto uploades using SAP collaboration) Call or e-mail your contact directly Locate address on map using Google Maps Search for contacts Search results based on SAP UME (e.g. corporate LDAP)
    11. 11. Questions? enable your people | empower your business TopForce B.V. Hofplein 20 3032 AC Rotterdam The Netherlands T +31(0)10 – 4586402 F +31(0)10 – 4368028 M +31(0)6 – 42592767 I Harry de Boer [email_address]