The Coast Guard will use Performance Measurement Data to change billets.
FALSE! The information acquired by our office is used only for the development of your unit’s scorecards and dashboard measurements.
True or False? 2. Some of the activities we do you really can’t measure. FALSE! If we do then we measure it!
True or False? 3. You can’t measure this because we have no data collected on it. FALSE! When we do our data collection, we will look for where data may come from, even if it comes from a non-government source.
True or False? 4. Our office will be critiquing your performance information. FALSE! Our goal is to help facilitate the development of your program’s scorecard. Program managers will be the ones reviewing actual performance. We do request performance data for OPG, RAP, BBD, and Campaign Plans.
True or False? 5. Using performance measurement data makes better arguments for additional resources. True! How can you legitimately request more resources when you have nothing to back up your request?
True or False? 6. Performance measurement gives you the opportunity to make a compelling argument for what you do. True! A good performance measurement communicates worth!
Logic Model Purpose: To show how your day-to-day activities effect the organization Outcomes. 4. Performance Logic Model (skeletal) 2.1 The Logic Model Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
Risk Management System 2.2 The Original Logic Model
Helps us explain to GAO, OMB and DHS the logic of our world of work.
Conduct a situation analysis:
Identifying your strengths and weaknesses
identifying trends that might impact our business in the next 5-7 years
Define key success factors and business fundamentals
What success factors are or are NOT
And, if I hear… “We facilitate commerce…”
2.4b Logic Model – Mission & Purpose?
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.5 Logic Model – Outcomes Benefits provided as a direct result of USCG products & services Capabilities Activities Outputs Outcomes What is the greater “societal” Outcome? Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
If you use “Economic Impact” or other monetary figures or numbers be prepared for some in-depth research.
Many Outcome measurements presented to our office are NOT Outcome measurements.
Give The Outcome Measurements Test to your measurement… Does the public care about this?”
2.5b Logic Model – Outcomes
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.6 The Logic Model – Outputs Products & services provided as a direct result of USCG work. Capabilities Activities Outputs What is the impact of this Output? Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
The End Result of the goods & services we provide!
A working ATON
A successfully transited vessel
Ask: What impact is our Outputs having on the desired Outcome?
Assess: The effectiveness of this work.
Do we need all deployed ATON in a specific channel?
2.6b Logic Model – Outputs
4. Performance Logic Model (skeletal) 2.7 The Logic Model – Activities The work performed by USCG resources. Capabilities Activities Why do we do this Activity? Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
Activities are the events that go into producing the Output. For example, to get a COI
Inspect Life Saving Equipment
Inspect Fire Fighting Equipment
Inspect Navigation systems
Inspect stability and subdivision
Ask: What impact is our activities having on the desired Output?
Assess: The effectiveness of this work.
Do we really need to be inspecting lifejackets?
2.7b Logic Model – Activities
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Capabilities The state of Readiness and the Capabilities needed to perform USCG work. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
How many delays / district / period ? What waterways were affected? What were the results of these delays? 4.3 Program Results – “Drill Down”
4.4 Program Results – Report “Causes” No. of channels cleared No. of Assists SAMPLE Report Comments: 6 5 4 3 2 1 Cause Time of delay Section Effected Date Name of Critical Waterway Comments: Hrs 07 06 05 04 03 This Year Last Four Ice Seasons