NedRailways
Mission Control - Social
Media at Greater AngliaPaul Bentley
Customer Communication Manager
Mission Control:
High Quality Real Time Information
The growth of Twitter
Opportunities
§  Daily Webwatch
§  Customer Service
§  Fault fixing
§  Tweet the Manager
§  Promoting GA
Question and Answer
Upcoming SlideShare
Loading in...5
×

Social Media and Greater anglia - Paul Bentley, Greater Anglia

2,638

Published on

Delivering Effective Customer Service at Social Media Week London 2013. Hosted by Our Social Times, 26/9/13

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
2,638
On Slideshare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Social Media and Greater anglia - Paul Bentley, Greater Anglia

  1. 1. NedRailways Mission Control - Social Media at Greater AngliaPaul Bentley Customer Communication Manager
  2. 2. Mission Control:
  3. 3. High Quality Real Time Information
  4. 4. The growth of Twitter
  5. 5. Opportunities §  Daily Webwatch §  Customer Service §  Fault fixing §  Tweet the Manager §  Promoting GA
  6. 6. Question and Answer
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×