How to introduce Web 2.0 to n00bs Kate Raynes-Goldie [email_address] // k4t3.org Constance Wiebrands [email_address] // flexnib.blogspot.com

What we’ll cover Tales from the front lines Some general problems Some solutions

Tales from the front lines

Some general problems

Some solutions

Wikis for politics Using a wiki to write a political platform Users from all walks of life New technology and a new collaboration/writing paradigm!

Using a wiki to write a political platform

Users from all walks of life

New technology and a new collaboration/writing paradigm!

Library 2.0 Using a blog to learn about new technology Staff with varying skill levels One hour a week!

Using a blog to learn about new technology

Staff with varying skill levels

One hour a week!

Web 2.0 for development People in developing and developed countries Learning Web 2.0 to better share knowledge and collaborate New way of thinking of the web

People in developing and developed countries

Learning Web 2.0 to better share knowledge and collaborate

New way of thinking of the web

Web 2.0 and tech admins Mistrust of Open Source Censorship “ Everything is a security issue”

Mistrust of Open Source

Censorship

“ Everything is a security issue”

General problems

Fear of new or unknown things " D on't have time" ” Don't have the energy" ” Too overwhelming" ” Too scary" ” Just techy stuff, not relevant"

" D on't have time"

” Don't have the energy"

” Too overwhelming"

” Too scary"

” Just techy stuff, not relevant"

Lack of knowledge Simplistic understandings Media Moral panics People in charge often know less than the users they are regulating

Simplistic understandings

Media

Moral panics

People in charge often know less than the users they are regulating

Lack of infrastructure Web 2.0 works best in ubiquitous internet situations Go where your friends are Bandwidth, cost and lack of physical infrastructure

Web 2.0 works best in ubiquitous internet situations

Go where your friends are

Bandwidth, cost and lack of physical infrastructure

Some solutions

Make relevant Contextualize Connect with peers

Contextualize

Connect with peers

Be a guide One-on-one walkthroughs Hands-on is best Repetition repetition repetition

One-on-one walkthroughs

Hands-on is best

Repetition repetition repetition

Level the playing field Question assumptions Demystify the technology No question is stupid

Question assumptions

Demystify the technology

No question is stupid

Learn and iterate! Learn from those you are teaching Learn from peers Integrate feedback

Learn from those you are teaching

Learn from peers

Integrate feedback

Two stage process 1.) Overcoming fears and preconceptions 2.) Learning the skills and culture The second part is easier than the first! But what finally makes it click for people?

1.) Overcoming fears and preconceptions

2.) Learning the skills and culture

The second part is easier than the first!

But what finally makes it click for people?