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4 men are buried up to their necks in the ground. Between A and B is a brick wall.
They cannot move and are buried in a straight line. So A & B can only see the
wall, C can see B, and D can see B & C.

They all know that between them they are wearing 4 hats, 2 x black and 2 x white,
but they do not know what colour they are wearing. To avoid being shot one of
them must call out the colour of their hat. If they get it wrong, everyone will be
shot. They are not allowed to speak and have 10 minutes to figure it out.

After 1 minute, one of them calls out.
Question: Which one of them calls out?
Question: Why is he 100% certain of the colour of his hat?



www.energetica.com.au            IT SERVICES | WEBSITES
Clever Cookies

          Innovation in the community sector

                           Lisa Harvey



www.energetica.com.au       IT SERVICES | WEBSITES
Welcome
• AGENDA

     – Innovation

     – An Innovation Process




www.energetica.com.au    IT SERVICES | WEBSITES
Innovation / 'Ιnə'vəΙ∫ən / n.

    the act of introducing something new or
    different.




www.energetica.com.au   IT SERVICES | WEBSITES
OLPC




www.energetica.com.au   IT SERVICES | WEBSITES
• Making something new

• Making existing things do something new

• Doing things in a new way




www.energetica.com.au   IT SERVICES | WEBSITES
“Just as energy is the basis of life itself,
  and ideas the source of innovation, so
  is innovation the vital spark of all
  human change, improvement and
  progress.” Ted Levitt, former editor,
  Harvard Business Review




www.energetica.com.au   IT SERVICES | WEBSITES
www.energetica.com.au   IT SERVICES | WEBSITES
Why do we innovate
• We innovate for the creative challenge

• We innovate to pursue a cause

• We innovate to solve an immediate
  problem



www.energetica.com.au   IT SERVICES | WEBSITES
Innovation at Energetica


• “We think and imagine, to create, innovate
  and adapt”




www.energetica.com.au   IT SERVICES | WEBSITES
Advantage Service Desk




                     kdkjskkllslkdjkllsl
                     kdkjskkllslkdjkllsl


                    Our website is performing well. Lots of
                    visitors. Intersting contet is important
                    and we must keep




www.energetica.com.au                                          IT SERVICES | WEBSITES
The Innovation Process




www.energetica.com.au   IT SERVICES | WEBSITES
Wait for inspiration


                                  Creative
                                  Problem
                                  Solving




                                                   Structured
                                                   Innovation



www.energetica.com.au     IT SERVICES | WEBSITES
Innovation is a process

               •   Find the purpose
               •   Create
               •   Select
               •   Go




www.energetica.com.au      IT SERVICES | WEBSITES
Find the purpose

• Standing still is the fastest way of moving
  backwards in a rapidly changing world.
  Lauren Becall




www.energetica.com.au        IT SERVICES | WEBSITES
Find the purpose
• Create your hit-list

• I can’t, we don’t, we should

• This is about purpose, not problem.
     – Why is there a need to innovate here?
     – How will this contribute to our cause?


www.energetica.com.au        IT SERVICES | WEBSITES
Create
• “I pressed down on the mental accelerator.
  The old lemon throbbed fiercely. I got an
  idea."
  P G Wodehouse




www.energetica.com.au   IT SERVICES | WEBSITES
Create – set the scene
• Creativity requires a safe environment
• Be free of constraints
• Loosen up your minds

     – Word sentences: LINKS
          • Laughter inspires new kindred spirits.
          • Lost intern now knits sweaters.
          • Lastly I noted knife sharpeners.


www.energetica.com.au      IT SERVICES | WEBSITES
Create – Stimulate thinking
• Random stimuli
     – Select a word at random and apply


• Mind maps

• Beginning and end


                             © Buzan.com.au

www.energetica.com.au   IT SERVICES | WEBSITES
Create

• Be Provocative
• Provoke a new idea




www.energetica.com.au   IT SERVICES | WEBSITES
Create
• A blind beggar had a brother who died.
  What relation was the blind beggar to the
  brother who died? (Not brother)

• Challenge assumptions and facts




www.energetica.com.au   IT SERVICES | WEBSITES
Create
• There are three lights in a windowless
  room and 3 switches on the outside. You
  can enter the room only once. How do you
  tell which switches work which lights.

• Think beyond the obvious.



www.energetica.com.au   IT SERVICES | WEBSITES
Create
• I am in a balloon off the coast. I have two
  bottles, one is full and one is empty. I drop
  them both over the side. Which one hits
  the ground first?

• Is the question you are answering the one
  that was really asked?


www.energetica.com.au   IT SERVICES | WEBSITES
Create
• Apply IT
     –   Databases                              –    Templates
     –   Office macros                          –    Intranet
     –   XML                                    –    SAAS
     –   Podcasts                               –    PDA
     –   RSS                                    –    Blog
     –   Web interface                          –    E-commerce
     –   SKYPE                                  –    VOIP
     –   Managed services                       –    Telephony


www.energetica.com.au       IT SERVICES | WEBSITES
Select
• Harvest your ideas
     – Specific ideas
     – Beginnings of ideas
     – Concepts and approaches
• Select
     – What do you want to eat today?
     – Select from the “buffet of ideas”


www.energetica.com.au   IT SERVICES | WEBSITES
Select
• Exhilaration is that feeling you get just
  after a great idea hits you and just before
  you realise what's wrong with it."
  Anonymous




www.energetica.com.au   IT SERVICES | WEBSITES
Treat
• Fit to constraints
     – Cost
     – Legality
• Tailor for your organisation
     – Resources
     – Capacity for change
• Strengthen
• Fault correction
www.energetica.com.au   IT SERVICES | WEBSITES
Go

                        •   Pitch
                        •   Plan
                        •   Manage
                        •   Assess




www.energetica.com.au       IT SERVICES | WEBSITES
Go


Vision is not enough, it must be
  combined with venture. It is not enough
  to stare up the steps, we must step up
  the stairs.
Vaclav Havel



www.energetica.com.au   IT SERVICES | WEBSITES
www.energetica.com.au




www.energetica.com.au   IT SERVICES | WEBSITES

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Buried men hat color puzzle

  • 1. 4 men are buried up to their necks in the ground. Between A and B is a brick wall. They cannot move and are buried in a straight line. So A & B can only see the wall, C can see B, and D can see B & C. They all know that between them they are wearing 4 hats, 2 x black and 2 x white, but they do not know what colour they are wearing. To avoid being shot one of them must call out the colour of their hat. If they get it wrong, everyone will be shot. They are not allowed to speak and have 10 minutes to figure it out. After 1 minute, one of them calls out. Question: Which one of them calls out? Question: Why is he 100% certain of the colour of his hat? www.energetica.com.au IT SERVICES | WEBSITES
  • 2. Clever Cookies Innovation in the community sector Lisa Harvey www.energetica.com.au IT SERVICES | WEBSITES
  • 3. Welcome • AGENDA – Innovation – An Innovation Process www.energetica.com.au IT SERVICES | WEBSITES
  • 4. Innovation / 'Ιnə'vəΙ∫ən / n. the act of introducing something new or different. www.energetica.com.au IT SERVICES | WEBSITES
  • 5. OLPC www.energetica.com.au IT SERVICES | WEBSITES
  • 6. • Making something new • Making existing things do something new • Doing things in a new way www.energetica.com.au IT SERVICES | WEBSITES
  • 7. “Just as energy is the basis of life itself, and ideas the source of innovation, so is innovation the vital spark of all human change, improvement and progress.” Ted Levitt, former editor, Harvard Business Review www.energetica.com.au IT SERVICES | WEBSITES
  • 8. www.energetica.com.au IT SERVICES | WEBSITES
  • 9. Why do we innovate • We innovate for the creative challenge • We innovate to pursue a cause • We innovate to solve an immediate problem www.energetica.com.au IT SERVICES | WEBSITES
  • 10. Innovation at Energetica • “We think and imagine, to create, innovate and adapt” www.energetica.com.au IT SERVICES | WEBSITES
  • 11. Advantage Service Desk kdkjskkllslkdjkllsl kdkjskkllslkdjkllsl Our website is performing well. Lots of visitors. Intersting contet is important and we must keep www.energetica.com.au IT SERVICES | WEBSITES
  • 13. Wait for inspiration Creative Problem Solving Structured Innovation www.energetica.com.au IT SERVICES | WEBSITES
  • 14. Innovation is a process • Find the purpose • Create • Select • Go www.energetica.com.au IT SERVICES | WEBSITES
  • 15. Find the purpose • Standing still is the fastest way of moving backwards in a rapidly changing world. Lauren Becall www.energetica.com.au IT SERVICES | WEBSITES
  • 16. Find the purpose • Create your hit-list • I can’t, we don’t, we should • This is about purpose, not problem. – Why is there a need to innovate here? – How will this contribute to our cause? www.energetica.com.au IT SERVICES | WEBSITES
  • 17. Create • “I pressed down on the mental accelerator. The old lemon throbbed fiercely. I got an idea." P G Wodehouse www.energetica.com.au IT SERVICES | WEBSITES
  • 18. Create – set the scene • Creativity requires a safe environment • Be free of constraints • Loosen up your minds – Word sentences: LINKS • Laughter inspires new kindred spirits. • Lost intern now knits sweaters. • Lastly I noted knife sharpeners. www.energetica.com.au IT SERVICES | WEBSITES
  • 19. Create – Stimulate thinking • Random stimuli – Select a word at random and apply • Mind maps • Beginning and end © Buzan.com.au www.energetica.com.au IT SERVICES | WEBSITES
  • 20. Create • Be Provocative • Provoke a new idea www.energetica.com.au IT SERVICES | WEBSITES
  • 21. Create • A blind beggar had a brother who died. What relation was the blind beggar to the brother who died? (Not brother) • Challenge assumptions and facts www.energetica.com.au IT SERVICES | WEBSITES
  • 22. Create • There are three lights in a windowless room and 3 switches on the outside. You can enter the room only once. How do you tell which switches work which lights. • Think beyond the obvious. www.energetica.com.au IT SERVICES | WEBSITES
  • 23. Create • I am in a balloon off the coast. I have two bottles, one is full and one is empty. I drop them both over the side. Which one hits the ground first? • Is the question you are answering the one that was really asked? www.energetica.com.au IT SERVICES | WEBSITES
  • 24. Create • Apply IT – Databases – Templates – Office macros – Intranet – XML – SAAS – Podcasts – PDA – RSS – Blog – Web interface – E-commerce – SKYPE – VOIP – Managed services – Telephony www.energetica.com.au IT SERVICES | WEBSITES
  • 25. Select • Harvest your ideas – Specific ideas – Beginnings of ideas – Concepts and approaches • Select – What do you want to eat today? – Select from the “buffet of ideas” www.energetica.com.au IT SERVICES | WEBSITES
  • 26. Select • Exhilaration is that feeling you get just after a great idea hits you and just before you realise what's wrong with it." Anonymous www.energetica.com.au IT SERVICES | WEBSITES
  • 27. Treat • Fit to constraints – Cost – Legality • Tailor for your organisation – Resources – Capacity for change • Strengthen • Fault correction www.energetica.com.au IT SERVICES | WEBSITES
  • 28. Go • Pitch • Plan • Manage • Assess www.energetica.com.au IT SERVICES | WEBSITES
  • 29. Go Vision is not enough, it must be combined with venture. It is not enough to stare up the steps, we must step up the stairs. Vaclav Havel www.energetica.com.au IT SERVICES | WEBSITES